December 05, 2019 Page 1 of 8

(NOT FOR PAYMENTS)

PO BOX 1259
CONTACT US: cox.com/chat
DEPT. # 102288
OAKS, PA 19456 www.cox.com/mybill
6400 0340 NO RP 05 12062019 YNNNNNNY 01 983601

MARC MATIAS 619-262-1122

6924 SANDLEFORD WAY
SAN DIEGO CA 92139-2967
Account Number 001 3110 042928209
COX PIN XXXX
SERVICE ADDRESS 6924 SANDLEFORD WAY
SAN DIEGO, CA 92139-2967

ACCOUNT SUMMARY as of Dec 5, 2019 IMPORTANT NOTICE. Your 12 Month Service

Previous Balance $0.00 Agreement is enclosed. PLEASE READ IT
Remaining Previous Balance $0.00 CAREFULLY AND KEEP A COPY FOR YOUR
RECORDS AS IT AFFECTS YOUR RIGHTS AND
New Charges: Dec 5, 2019 - Jan 4, 2020
OBLIGATIONS. You may cancel this
Internet $60.98 continued in News from Cox
Telephone $10.00
One Time Charges and Credits $20.00
Taxes, Fees and Surcharges $10.84
New Charges $101.82
Total Due By Dec 26, 2019 $101.82

Thank you for being a Cox Paperless customer!

December 05, 2019 bill for MARC MATIAS

Account Number 001 3110 042928209
Service at 6924 SANDLEFORD WAY
SAN DIEGO, CA 92139-2967

Save Time! Save Money! Take control! Enroll in EasyPay - once you set it
you'll never forget it. Your bill is automatically paid each month on the day
it's due. Sign up today at www.cox.com/ibill!
Total Due By Dec 26, 2019 $101.82

COX COMMUNICATIONS
PO BOX 79171
PHOENIX, AZ 85062-9171

03110001541042928209340010182
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December 05, 2019 Bill for MARC MATIAS

Account number 001 3110 042928209
Page 2 of 8

- Monthly Services cont.

MONTHLY SERVICES Dec 5 - Jan 4 Price protected at $35.00
w Unlimited Long Distance
w Indicates the service is part of a 12 Month Service Agreement with Price protected at $25.00
Cox. You may make changes to the services indicated, however an
w Cox Long Distance
early termination fee (ETF) may be charged if one or more of your
$10.00
TV, Internet, Home Automation or Phone service is fully
disconnected and part of your Agreement. Total Telephone $10.00

TOTAL MONTHLY SERVICES $70.98

You are receiving a promotional discount off your price
protected retail rates. Your price protected retail rate, noted -
below each discounted service, will take effect at the end of the TELEPHONE CARRIER NOTIFICATION
promotional discount period. Your long distance carrier, including international calls, for 619-765-2978 is
COX COMMUNICATIONS. The customer service number is (888) 222-7743.
INTERNET
Your local toll carrier for 619-765-2978 is COX COMMUNICATIONS. The
Cox High Speed Internet Preferred customer service number is (888) 222-7743.
Includes: -
w Preferred 150 Internet Service ONE TIME CHARGES AND CREDITS
Price protected at $83.99 Internet Self Activation Kit Dec 5 $20.00
Download speeds up to 150 Mbps.
TOTAL ONE TIME CHARGES AND CREDITS $20.00
Over 500,000 WiFi hotspots.
-
Cox Security Suite Plus.
TAXES, FEES AND SURCHARGES
$49.99
Internet Taxes and Fees
-
w Panoramic Wifi Gateway $10.99 County Sales Tax $0.39
Total Internet $60.98 City Sales Tax 0.15
State Sales Tax 1.86
TELEPHONE Total Internet Taxes and Fees $2.40
619-765-2978
Telephone Taxes, Fees and Surcharges
Cox Voice Premier
Taxes
Includes:
Federal Excise Tax Credit $-1.08
w Basic Monthly Service
E911 Tax 0.08
Price protected at $19.99
Federal Excise Tax 0.45
w Premier Feature Pak
Total Taxes $-0.55
Price protected at $15.99
Fees and Surcharges
w Voice Mail
FCC Access Charge $5.00
Price protected at $8.99
California High Cost Fund B 0.00
w Unlimited Long Distance To Mexico

Payment options
Online: Visit cox.com to register for 24-hour online access or make
payments to your account.
Mail: Detach this coupon and send it with your check or money order.
Please include your account number on your check. Make your checks
payable to Cox Communications. Allow 7 days for processing.
Phone: Call the number listed under the "Contact Us" section on the
front of this bill anytime and follow the phone prompts to make a
payment using your bank account or credit card.
In Person: Visit www.cox.com/sandiego for a list of Cox Authorized
Payment Centers.
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December 05, 2019 Bill for MARC MATIAS

Account number 001 3110 042928209
Page 3 of 8

Taxes, Fees and Surcharges cont. Customer Information cont.

California Advanced Services Fund 0.06 Speech (STS) - 800-857-7784.
California High Cost Fund A 0.04
To avoid having your phone service turned off while you wait for the
State Regulatory Fee 0.03 outcome of a complaint to the CPUC specifically regarding the accuracy
CA Relay Service & Device Fund 0.05 of your bill, please contact CAB for assistance. If your case meets the
eligibility criteria, CAB will provide you with details on how to mail a check
California Teleconnect Fund 0.08
or money order to be impounded pending resolution of your case. You
Universal Lifeline Service Fund 0.48 must continue to pay your current charges while your complaint is under
Carrier Cost Recovery Fee 1.60 review to keep your service turned on.

Federal Universal Service Fund 1.65

Total Fees and Surcharges $8.99
Total Telephone Taxes, Fees and Surcharges $8.44

TOTAL TAXES, FEES AND SURCHARGES $10.84

TOTAL NEW CHARGES $101.82

NEWS FROM COX

continued from Page 1
Agreement or make changes to your Cox services without
paying an early termination fee within 30 days from the start
date of your Agreement or 7 days from the date of this bill
statement, whichever is later. To cancel or change your services,
call us at the number on this bill.
Thank you for being a Cox customer and allowing us to
provide service to your home.

CUSTOMER INFORMATION
-
Basic Local Phone Service: You must pay all regulated phone charges to
avoid disconnection of basic local phone service.
-
Telephone Information: The California Public Utilities Commission
provides information about phone service in California, protection against
Fraud and other helpful information at www.calphoneinfo.com
-
Phone Customers: Please call Cox at the number on this bill statement if
you would like to block 3rd party charges, such as collect and operator
assisted calls, from your phone bill.
-
You are subject to Cox's terms and conditions, which can be found at
www.cox.com/rcsa and, www.cox.com/policy. Cox's terms and conditions
include, but are not limited to, an agreement to arbitrate disputes,
payment of various types of fees, including return payment, collection
and late fees and other important terms affecting your services. Please
carefully read and understand all of the terms of use.

Billing Dispute and Resolution: If you have any questions or disagree

with any portion of your bill, please contact us at the phone number on
the front of this statement no later than 60 days from the due date
indicated.
-
Phone Customers: If after contacting Cox we are unable to resolve your
concern about your Phone Service, you may submit a complaint to the
California Public Utilities Commission at:

CPUC, Consumer Affairs Branch (CAB), 505 Van Ness Ave, Room 2003 San
Francisco, CA 94102; By Phone: 800-649-7570; Online:
www.cpuc.ca.gov/complaints.

If you have limitations hearing or speaking, you may dial 711 to reach the
California Relay Service, who will assist in relaying your phone
conversation with Cox. You may also dial the following toll-free numbers
and be routed to the California Relay Service provider: TTY/VCO/HCO to
Voice - 800-735-2929; Voice to TTY/VCO/HCO - 800-735-2922; Speech to
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