SUNRISE PAPER # 3

Conflict is defined by the dictionary as an active agreement between people with

opposing opinions and principles. Conflict could not only happen between a person to

another person but it could occur to a group of people versus another, a country versus

another anda group of people versus a whole country. There are many ways or reason for a

conflict to happen. On the other hand, there could also be techniques and ways to resolve and

even avoid conflicts to happen.

I have experienced a lot of conflicts in years of my existence and I even have a conflict

with myself sometimes. Honestly, I have a trouble resolving conflicts that I come to

encounter in my everyday life. Watching the video resources that our professor assigned us to

watch, I have learned a lot of ways to resolve and even preventing conflicts from happening.

First, learn to listen to the other person before talking. With that, you are developing a good

way to communicate to one another in order for you to understand the one you are having

conflict with. You have to learn to acknowledge that difficult situations exist, honesty and

clear communication play an important role in the resolution process. One should acquaint

themselves with what is happening and be open about the problem. Also, don't criticize,

complain and blame, don't lash out the mistakes that the other person make and be quick to

forgive and forget. You should let the other individual to express what they feel. Some

feelings of anger or hurt usually accompany conflict situations. Before any kind of

problem-solving can take place, these emotions should be expressed and acknowledged. It is

also important that you stay calm in talking to the other person to avoid worsening the

conflict that is happening between the two of you. Defining the needs in order to resolve the

conflict is highly essential in resolving the conflict for it is the start. The goal of conflict
resolution is not to decide which person is right or wrong; the goal is to reach a solution that

everyone can live with. Looking first for needs, rather than solutions, is a powerful tool for

generating win/win options. To discover needs, you must try to find out why people want the

solutions they initially proposed. Once you understand the advantages their solutions have for

them, you have discovered their needs. Lastly, you must find solutions to satisfy the needs.

Solve the problem by generating alternatives in resolving it, determine which actions the both

parties would take and especially, one should make sure that both parties would agree to the

chosen actions that you are gonna take.

When you encounter any kinds of conflict, you should face it and you should not run

away from it. Learning from the experiences that you had and problems that you have

resolved result to your own growth and to the other individuals's growth also. Also, resolving

conflicts could help you develop a bond with the other person.