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Communication:
Communication means to share or convey information through
experience, speech or behavior. Communication is considered as a great
skill and its importance is not negligible. Different strategies are
recommended to polish your communication skills .7 C’s of
communication is one of those famous strategy to develop good
communication skills.
7 C’s of communication
Completeness
Conciseness
Consideration
Concreteness
Clarity
Courtesy
Correctness
COMPLETENES:
No missing information is necessary.
CONCISENESS:
Avoid wordy expressions
Relevant information
Avoid repetition
CONSIDERATION:
Focus on you instead of I
Emphasize positive and pleasant facts
Consideration means writing every message with message receivers in
mind. In other words, it can be said that bring ‘You attitude” in your
writing. Show a sense of warmth and sincerity to your readers, this will
bring a belief on you and your readers will trust you. Try to emphasize on
the positive aspects. Consideration is interconnected with the principle of
concreteness and completeness.
CONCRETENESS:
Use facts and figures
Use active voice
CLARITY :
Precise and familiar words
Construct effective and well-structured sentences
Clarity demands the use of precise and familiar words that are easily
understandable. In addition to this construct effective and well-structured
sentences that clarify the meanings properly. Clarity is interconnected
with the principle of correctness and conciseness.
COURTESY:
Be sincere and appreciative
Respectful expressions
Courtesy involves being aware not only of perspective of others, but also
their feelings. So, while writing use respectful expressions and clear your
point of view sincerely. Moreover, if you do not agree to some point,
discuss it in a positive way. Especially reply to negative comments
humbly. Courtesy is interconnected with the principle of correctness and
completeness.
CORRECTNESS:
Follow the language rules.
Accuracy of facts and figures.
Vocabulary
Clarity
Correctness Conciseness
7 Principle
of Effective
Courtesy Communication Completeness
Concreteness Consideration