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Elizabeth A. Sweigart
Dewey (1933) first described the Reflective Judgment Model (RJM) as an approach taken
by maturing individuals—from adolescence through their adult years—to solving problems that
largely could not be conclusively determined head on, but rather required being considered in a
reflexive thought capacity. In the words of Day, Harrison, and Halpin (2009), RJM "addresses
interpretive judgments about ill-structured problems (i.e., those that cannot be described with a
high degree of completeness, cannot be resolved with a high degree of certainty, and those in
The RJM consists of three major developmental periods encompassing a total of seven
stages (King & Kitchener, 2004; Day et al., 2009). Each of the periods consists of two or more
stages that build upon each other (King & Kitchener, 2004; Day et al., 2009).
Pre-reflective thinking
by the knower (King & Kitchener, 2004; Day et al., 2009). As has been noted by Meltzoff
(1998), human beings are most likely to trust what they have observed themselves and once they
have adopted a belief, are unlikely to change it. Generally, what is known during this first period
"is assumed to be absolutely correct and known with complete certainty" (Day et al., 2009, p.
90). Day et al. (2009) describe the three stages that comprise this initial period as beginning with
an initial stage in which "knowing is limited to single concrete instances" (p. 92), progress to a
second stage where a right answer is discerned from a wrong answer, and finally a third stage in
which some knowledge is perceived to be known with certainty and other knowledge is not.
REFLECTIVE JUDGMENT AND LEADERSHIP 3
In considering these stages from a developmental perspective, they appear to build on one
another and resemble, in some ways, early childhood development and learning. Applying these
concepts to leadership, it makes sense that a leader would evolve from seeing things only as they
appear to be to seeing them as they may or may not be. However, this period presents as an
effective, leaders must be able to integrate complex and voluminous amounts of information in
real time, understanding subtlety and nuance. These initial stages in this first period do not bear
those hallmarks.
Quasi-reflective thinking
The second period represents a coming to terms with the inherent uncertainty in much
knowledge that appears, at first blush, to be clear and unquestionable (Day et al., 2009). In many
ways, this period is especially challenging for developing leaders, because it calls into question
what may seem to be fundamental and critical underlying assumptions and baseline beliefs held
by many (King & Kitchener, 2004). There are two stages that make up this period, each of which
is concerned with the extent to which the degree of certainty the knower has in the knowledge
effects the ability to apply that knowledge in context and in general (Day et al., 2009).
role of context is critical for young managers (Mintzberg, 2011). Whereas in the first period the
only way to truly know information is for it to be tangible—in other words, able to be physically
observed or encountered in the world through sight, sound, touch, taste, or smell—or to be
verified by an authority figure, in this period there is greater self-determination given to the
knower (Day et al., 2009). Continuing with the developmental line of thinking, it is a rather
immature model to consider accepting only knowledge that one has personally observed or that
REFLECTIVE JUDGMENT AND LEADERSHIP 4
has been assured by an authority figure. It sounds like the behavior of a young child. This second
Reflective thinking
In this third period, "a core assumption is that no knowledge claims can be made with
absolute certainty" (Day et al., 2009, p. 91). Instead, the key to this period is the maturity and
wherewithal of the knower to first compare and contrast different pieces of—potentially
information through a probabilistic lens and determine what may or may not be extrapolated or
Considering this third period from a leadership development perspective, it is clear that
the level of maturity required to think through and apply this level of contextual cognition is
high. Similarly, the ability to hold in tension multiple conflicting ideas means that the leader
must also have the skills to look at issues holistically. This period would reflect the highest
As individuals grow in their ability to gather, synthesize, and act on the analysis of
complex information, their abilities to lead others grows (Mintzberg, 2011). These thinking
skills, a form of cognition (Day et al., 2009), reflect development and growth that are critical to
master thinking through and around uncertainty increases, so does that person's qualities and
References
Day, D. V., Harrison, M. M., & Halpin, S. M. (2009). An integrative approach to leader
Psychology Press.
King, P. M., & Kitchener, K. S. (2004). Reflective Judgment: Theory and Research on the
39(1), 5-18.
Meltzoff, J. (1998). Chapter 1: Critical reading. In Critical thinking about research: Psychology
and related fields (pp. 1-12). Washington, DC: American Psychological Association.