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Techniques and Purposes of Price Discrimination

Author(s): Ralph Cassady, Jr.


Source: Journal of Marketing, Vol. 11, No. 2 (Oct., 1946), pp. 135-150
Published by: American Marketing Association
Stable URL: http://www.jstor.org/stable/1246769
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TECHNIQUESAND PURPOSESOF PRICE
DISCRIMINATION
RALPH CASSADY, JR.
Universityof California, Los Angeles
EDITOR's NOTE: The author classifies and illustrates rather than buyers, because discrimina-
the many different methodsof price discrimination and
considersthe various purposes of discriminatorypricing tion by sellers is the more common phe-
arrangements. nomenon. Granting the limitations, the
following classification (excluding ex-
TN A PREVIOUSarticle,1 the nature of amples of mere favoritism) serves to il-
price discrimination was explained lustrate at once the ubiquitous nature of
and the difficulties involved in its prac- price discrimination in modern business
tice were exposed. In addition, it was competition and the many bases upon
demonstrated that monopoly is not a which discriminatory pricing may be ef-
requisite to the practice of price discrim- fected.
ination; at the same time, the require- A. Direct Methods- Relatively dif-
ments upon which the practicability of ferent treatment is extended different in-
the device rests were set down. This arti- dividuals (personal discrimination)based
cle is an attempt to classify price dis- on the financial ability, intensity of
crimination from the points of view of desire, or competitive opportunities of
the various techniques employed in its each. Thus charges may be predicated
practice and the several purposes under- upon:
lying its use. (I) The earnings of the individual
CLASSIFICATION
OF PRICE DiS- served (as in the case of services per-
CRIMINATION
TECHNIQUES
formed by doctors and lawyers where
persons with low incomes are often
Any presentation of examples of dis- charged lower fees than people with high
criminatory situations is likely to be at incomes).
once an overstatement and an under-
Personaldiscriminationmay be practiced
statement of such cases. Some of the ap-
by medicaldoctorsbecause(a) each patient
parently discriminatory pricing arrange- is treatedindividuallyand hence each may
ments to be given probably merely re- be investigatedas to economicstatus, (b)
flect cost differences, but at the same no postingof prices is necessary,each case
time those cases in which prices are iden- beingan individualtransaction,and (c) the
tical for a non-homogeneousitem are not serviceextendedis semi-unique,one doctor's
at all adequately represented in such a
2 The terms "direct" and "indirect" as used in this
listing. connection should not be confused with the terms as
It should be noted also that any such used in the Robinson Patman Amendment to the Clay-
exposition is likely to be largely in terms ton Act. The latter, in making it unlawful "either
of discrimination on the part of sellers directly or indirectly" to discriminate in price, refers
both to situations where nominal prices actually differ
for the same product service and to those instances
l Ralph Cassady, Jr., "Some Economic Aspects of where prices nominally are identical but in effect are
Price Discrimination under Non-perfect Market Condi- different because of a privilege of monetary value ex-
tions," THE JOURNAL OF MARKETING, Vol. XI, No. I, tended one buyer and not another (such as the return
July, 1946, pp. 7-20. of unsalable goods).

135

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136 THE YOURNALOF MARKETING

services often being quite different from machineryfield where certain leasing schemes
another's in the eyes of the patient.' are in effect and prices paid are predicated
Lawyers' fees for certain services often on the extent to which the machine is used,
are based on the size of an estate. One Los e.g., so much for each unit of product proc-
Angeles bank offers an estate-settlement essed thereon.
service, its fees varying from $70 in the case Similarly,syndicated columns and "comic"
of $1,ooo estates to $730 for those amount- strips are sold roughly on a basis of the circu-
ing to $20,000. lation of the purchasing newspaper with a
One of the most interesting examples of minimum charge of $3 per week for those
discriminatory pricing based on ability to newspapers having a circulation of 20,000,
pay is found in the rental schedules of slum say, up to a maximum of $75 a week or
clearance dwellings in the Los Angeles area more for large metropolitandailies, the seller
(typical of other similar operations, no ultimately taking what he can get in each
doubt) where monthly shelter rent plus case. Associated Press employs a pricing (or,
utilities ranges from $1I.oo to $32.oo per more technically, an assessment) scheme
month, based on individual incomes in rela- based on circulation also, the theory presum-
tion to the number of dependents in the ably being that the larger newspapers can
family. Thus one family may be paying afford to pay more than the smaller.
$i i.oo for an apartment while another more
able economically pays $32.oo for an identical (3) The bargaining strength of indi-
one.4 vidual customers (as in the sale of auto-
(2) The earning power of the item for mobiles where the net price to each
the particular purchaser (typical of the customer varies with the bargaining
motion picture field where a "one-price" power each possesses, discounts being
system is practically unknown and films made through adjustments in trade-in
are "sold" to each exhibitor largely on allowances).
the basis of the earnings or prospective One service station owner in Westwood
earnings of the photoplay in his par- Village before the war had a regularschedule
ticular theater). of prices for various services offered, but
One of the best examples of this sort of made it clear to certain of his customers that
differential pricing is found in the industrial he would meet competitors' lower prices
(for a Simonizingjob, for example) to retain
* It probablyis fortunatefor poorerpatients that the business of such customers. One
young-
medicos practice price discrimination in setting their ster in
fees since otherwise such patients often would not
grade school, reportedly, recently
be able to command the services of outstanding spe- managed to obtain a box of bubble gum and,
cialists who could easily devote their full time to those due to its scarcity in relation to demand, was
having high incomes. It is interesting to note that, tech- able to sell the ioo pieces, regularlypriced at
nically speaking, when one belongs to a medical clinic ix each, to schoolmates for from 5 to 730
and pays a stated fee per year, discrimination still pre-
vails but now is between those who keep well and those apiece, depending presumablyupon the rela-
who become ill. tive bargaining strength of the youthful
4 Interesting, too (but more accurately classified as traders.
semi-direct because consumers are treated as groups It is to be noted that under buyers' market
rather than individually), was the experiment made in conditions discrimination
Boston a few years ago in selling milk at 5i per quart to
frequently takes
those on direct relief and at 7? to those on W.P.A., the form of concessions from an ostensibly
with the result that consumption by people on relief fixed price, while under sellers' market con-
is said to have increased 50 per cent. Another interesting ditions any variations which exist often will
case in this category, reported by a former student now be in the form of premiumsover list.
in the Navy, was the variation in the price of haircuts
at one naval station barber shop, depending on the Discriminatorypricing in accordancewith
rank of the patron, e.g., officers 50o, CPO's 350, sailors individual bargaining probably was more
25. common in earlier years than it is now. Its

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THE
THE JOURNAL
-RN1 OF
OF MARKETING
MAKEIN 137
137

decline in the retail field has resulted largely differenttreatmentis extendeddifferent


from an increased tendency toward mass classesof individualswhicharesupposed
selling during recent years.5Also, it has un- to differas to income,intensityof desire,
doubtedly become less common in manu- or alternative opportunities(semi-per-
facturer and wholesaler selling activities
sonal discrimination).Differentialtreat-
lately as a result of the passage of the
Robinson-Patman Act. This type of dis- ment might be extendedon a basisof:
criminatory pricing is far from extinct, how- (x) The geographiclocation of those
ever; indeed, it will always be a factor as with whomone deals (givingconcessions
long as opportunities for individual bargain- where necessaryto retain or gain busi-
ing are present in merchandising trans- ness while "holdingthe line" in other
actions. areas).
This is the principleupon whichinterna-
(4) Intensity of desire manifested by tional dumping is predicated,but it has
competitive bidding of, or special inter- other applications. The stores of a Florida
est displayed by, individuals making up chain food concern are placed in one of
the market (as in the case of selling to three categoriesby the management,de-
highest bidders through auction meth- pendinguponprevailingdemandconditions:
ods). (a) those in Zone I (closest to super markets),
One retail store in downtown Los Angeles in whichpricesare lowest;(b) thosein Zone
(handling bankrupt stocks of new merchan- 2, located far enough from the aggressive
dise) conducts all of its selling activities by competitorsso that prices need not be as
auction methods, with the result that selling low;and (c) thosein Zone3 (locatedin resort
prices vary considerably for the same item neighborhoods), in whichpricesare highest.
hour by hour and day by day, depending Similarly,one large cereal concern, re-
largely upon the intensity of desire of those portedly,ratherthan reducepricesdirectly
making up the "audience." In somewhat in marketswhereprivatebrandcompetition
the same category perhaps is the "sales" of was gaining headway, inserted premiums
its service by a contracting firm by means of in regularpackagesof its productofferedin
open bid competition, prices often varying such markets.
considerably between jobs. Spatial discriminationmay also result
A system somewhat the reverse of auc- from identicalprices, as in a deliveredor
tion selling is employed in the book trade zone systemof pricing,sinceby suchpricing
where bibliophiles constantly are looking for some buyersare chargedmore than others
titles which are out of print. One method of relative to the product-servicerendered.
locating such books is to advertise in one of Thus, the deliverysystem of a department
the journals circulating among secondhand store creates discriminatorysituations be-
book dealers. A dealer, upon seeing an ad- tween (a) those obtainingand those not ob-
vertisement, will check his stock, replying tainingthe service,and (b) thoselivingclose
by postcard with a quotation if he has the and those located at a distance from the
title. One dealer within this author's experi- store.
ence seems to have followed the policy of Any deliveredpricescheme,includingthe
pricing his merchandise to those advertising basing point type, is almost necessarily
substantially higher than to those casually discriminatory.A specialapplicationof this
dropping by, on the grounds, presumably, type of discriminationis the absorptionof
that only a person having an intensive de- trunk call chargesdevelopingout of tele-
sire for the book would advertise for it. phoneordersfromrespondentslivingin out-
lying communitiesby departmentstoresad-
B. Semi-Direct Methods-Relatively vertisingtherein.
a See thisauthor'searlierarticle,op.cit.,pp. I6-17 (2) The age of the patron (as in half-

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138 138 THE 7ORA -- --
70URN,L OF MARKETING
THE~~~~~~~~~~~~~~~~~~~~~~~~-

fares for children on buses, streetcars, the demand for baseball entertainment is
and railroad trains). made up, to some extent at least, of those
who enjoy feminine companionship at ball
This type of discrimination is found also
in the price schedules of theaters and other games, and who therefore find it necessary
to consider the price of two tickets rather
places of amusement and even of certain than one when comparing the satisfaction
restaurants. Often this is due not so much
to the prospective response of children to against the cost. There is little question, con-
price concessions as to the effect that lower sequently, that by admitting women free on
certain days, total revenue might increase
children's prices are expected to have on the
with practically no additional cost. This sort
patronage of adults. of thing may have possibilities in other
Barbershops often also charge lower prices
to youngsters than to adults. One shop in branches of the entertainment field.
Sometimes the discrimination is against,
Chicago, while discriminating in favor of rather than in favor of, the "fair sex." This
children, offers preferential prices only on is particularly true in the price paid for
days other than those preceding holidays labor (wages). Interesting in this connection
and, in any case, before 5:oo P.M.,presum-
are the legislative enactments aimed at
ably so that their higher priced trade can be
cared for without difficulty. wage discrimination on a basis of sex. Cer-
Reader'sDigest reportedly puts out a chil- tain states now have in effect legislative
dren's edition (slightly expurgated, but in- measures prohibiting lower wage or salary
rates for women than for men for work of a
cluding study forms) for 15g as against the
regular 250 price. An interesting application comparablecharacter.6
of this same principle is the case of the Phil-
(4) The occupation of the buyer (as in
harmonic Orchestra of Los Angeles which the case of discounts accorded university
presents special "Symphonies for Youth" on
professors by certain booksellers).
Saturday mornings, 10:30 to 11: 30 January
through March, at log, 25a, and 350, in- Special prices often are offered certain
cluding tax. Price concessions for children groups by some periodicals. Fortune Maga-
may be much more important in some areas zine, whose regular subscription rate is $io,
than others from the point of view of long for example, is offered to members of the
term profitability. For example, in the pro- professoriat (usually impecunious) at $6.
fessional baseball field, the admission of Life and Time have similar arrangements.
children at low prices is likely to have a very Commercialtravelers often are given special
important bearing on the number of fans low rates by hotels in normal times.
one can expect ten years hence. One large department store located near
Age as a basis of discrimination is prac- the theater district in New York City re-
ticed by the American Statistical Associa- portedly sells merchandise to members of
tion, a special membershiprate being offered the theatrical profession at a discount of 10
to younger men (under 30). Similarly, the per cent. Special students rates for concerts
American Economic Association with regular and the opera fall into this category also.
dues of $5.oo, offers a junior membership at The Ronald Press sells its Accountants'
$3.00 for graduate students, for a maximum Handbook,regularly priced at $7.50, to stu-
of three years. dents at $6.25. Still another example is
found in the rate reductions given by rail-
(3) The sex of the purchaser (as in the roads to members of the clergy.
case of free admission to baseball games A corollary of differentiationon a basis of
on "ladies' day").
I Montana(enactedin I919), Michigan(in 1931),
The idea of "ladies' day" at the ball park Illinois (in 1943), Washington (in 1943), and New
very likely developed out of a discovery that York (in I944).

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THJOURNAL
THE 7UNA AKEIG
F MARKETING
OF 139
3

occupation is the case of newspapers charg- various governmental departments by


ing different rates for advertising space to the railroads).
certain types of advertisers than to others;
Free transportation of uniformed civil
thus, materially higher rates are paid by
theaters than by churches.7 servants by streetcar lines falls into some-
what the same category. Rates charged the
(5) The military or non-military sta- government by land-grant roads generally
tus of the individual (as in the case of are 50 per cent of the regular charges. In
motion picture theaters charging sub- 1943 alone, one road (the Santa Fe) claims
that it granted the government rate reduc-
stantially lower prices to those wearing tions
approximating $40,000,oo000.This was
the uniforms of the armed forces). far from a typical year because of the tre-
This form of discrimination is practiced mendous number of troops and materiel car-
also by hotels and other service enterprises. ried; normally the benefits accorded to the
As far as the movies are concerned, this government from all the roads are said to
should not be dismissed as purely a mag- average $5,000,000 per year. The President
nanimous gesture on the part of the exhibi- recently signed into law legislation repealing
tors. It should be recognized that the de- the "land grant" rate advantage enjoyed by
mand for movies by naval and military per- the government as of October I, 1946.
sonnel very likely is more elastic than is the
demand of civilians, due to the relatively (7) Membership in certain organi-
lower service incomes and the many alterna- zations or segments of society (as in the
tive means of entertainment available to the case of specially priced tickets for ath-
membersof the armed forces (many of which letic contests to university or scholastic
are free of charge). If an attempt were made student body card holders).
to charge those in uniform the high prices In some universities, membership in the
exacted from the civilians, many of the block letter society entitles individuals to
former simply would not patronize motion free admission to all the university's athletic
picture theaters. contests. In this category likewise would fall
Reader'sDigest sold its magazine to mem- the faculty discount extended by student
bers of the armed forces for half price; in stores to members of the university staff.
fact ex-service people reportedly have been Science News Letter, regularly priced at $5
extended the same privilege for the next two per year, is offered to members of the
years. A very interesting corollary of dis- American Economic Association and other
criminating in favor of the armed forces per- learned societies for $3.5o. Somewhat the
sonnel is the case of a military school which same things, but practiced for different
recently advertised an offer of special tuition reasons,perhaps, are the lower prices charged
rates to all sons of combat troops; half rates by consumer cooperative stores to members
to sons of fellow members of the particular than to non-members,and in
ordinary retail
military organization to which the school's stores, to employees than to non-employees.
owner belongs. A very interesting application of this prac-
tice is the case of a Hollywood photographic
(6) The public nature of the agency
gallery which used to offer a contract to
acquiring the service (as in the case of those with children for periodic
photographic
the preferential land-grant rates charged service at a fraction of the
price charged
7 Incidentally, advertising rates charged retailers
those who are not members of this group.
This contract offer could be very selective;
(retail rates) are less than those charged manufacturers
(national rates); manufacturers as a result often find it it could be made (by direct mail, say) to
advantageous to arrange with retailers to advertise the those in lower income districts or seg-
manufacturers'products in their columns. ments of society (school or university teach-

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140 7OURNdL OF MARKETING
THE ?OURNAL M1RKETING

ers, for example), thus tapping a market food and drug legislation and thus disquali-
which otherwise might remain dormant. fying it for dental use.
(8) The patronage status of the con- (io) Charging particular classes of
sumer at the moment (those that are not shippers "what the traffic will bear" (as
now patrons of the seller, say, being in charging higher rates for hauling high
given price concessions to induce pa- value finished goods than for low value
tronage). raw materials).
A case is that of special introductory sub- Somewhatin the same categoryare the
scription rates offered by a magazine to new U.S. postal rates where greatly different
subscribers. "Special invitation rates" or chargesare made for parcelpost and first-
"get acquainted offers" are made by many class mail service.Preferentialpostal rates
well-known periodicalsin normal times, such also prevail for certain specificitems. For
concessions being practicable because (a) example,a special low rate applieson the
the demand of those subscribing and those shipment of books (designed presumably
not subscribing undoubtedly differs ma- with the social view of aiding in the dis-
terially, and (b' the two groups are easily seminationof knowledge,but discriminatory,
distinguished. Moreover, the added cost of none-the-less).
turning out extra copies of a periodical is Incidentally, flat rates and zone rates used
likely to be very little; hence, net revenue in the postal system are inherently dis-
may be enhanced even when the rate to new criminatory because of the fact that dif-
subscribersis very low. ferent services are performed for the same
price.Discrimination arisingout of zonesys-
(9) The use to which a product is put tems is of two types: (a) that amongpatrons
(as in the case of milk purchased at a on the near,as againstthe far,bordersof the
lower price for industrial purposes than zone, and (b) that amongpatronsclose to-
when purchased for consumption as getherbut separatedby the zone border.
whole milk under the "class-price plan").
C. Indirect Methods-The product is
Some class-price plans include a separate offered at different prices (the low and
category for milk to be sold to relief families.
Use as a basis for differentialpricing is more high-priced offerings ordinarily being
common in public service than in ordinary available to all), but some sort of product
industries, perhaps, although there is some or service differentiation is relied upon
question as to the validity of use as a rate to segregate those willling and able from
base. However, this basis seems to underlie those unwilling or unable to buy the
the differentials found in rates for gas util- higher priced offerings (non-personaldis-
ized for heating and cooking, as well as for crimination). Such differentiation might
telephones utilized in homes and in business be in terms of:
establishments. (i) The quantity of product taken by
Use as a basis for discrimination is found a purchaser (a lower price per unit of
in other industries also. It is reported that
a particular manufacturerof plastics, selling weight being charged for a larger than for
one of its products (methyl methacrylate) a smaller amount).
at 850 a pound for industrial use and $45 a This is to be found in manufacturer-to-
pound for dental use, found that some of the distributorsales, as well as in those fromre-
industrial product filtered into dental chan- tailerto consumer.It is particularlycommon
nels. This manufacturer reportedly even in- in grocery and drug retailing.This lower
vestigated the possibility of adding poison priceper unit of weightfor the productsold
to the industrial product with a view to in largersize containershas both demand
bringing it within the scope of the pure and cost aspects: (a) the vendorordinarily

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THE
THE JOURNAL
7ORd OF
OF MARKETING
MIRETN
141
141

must make some price concessions in order inated its lowest price line, it offered a third
to get a larger amount of his product into at xit. (Note the pattern!)
the buyers' hands (with a resulting advan- Another example is that of a well-known
tage to those with large families), and (b) concern which offers a solid gold fountain
the additional cost of packing and selling is pen set for $I25 which (except for the ma-
little, if any, more for the larger than for terial utilized in its construction) probably
the smaller package. In view of the latter is little more cos.ly to manufacture than its
point, quantity differentials are not neces- counterpart selling in the neighborhood of
sarily technically discriminatory. $io. Incidentally, the 350 flat charge for
repairing any of this company's guaranteed
(2) The size of the item purchased (a pens is discriminatory since the cost of the
lower price being charged, for instance, service renderedis bound to differ
materially
for a children's than for an adult's, or among customers.
even for a small child's than for a larger Closely allied to discriminationon a basis
child's size). of design is discrimination on a basis of the
One such case is that of a very well-known form of a product. The Aluminum Com-
toothbrush concern which prices a children's pany reportedly at one time sold aluminum
size brush at i5? (for what is supposed to be ingots at 23.o0 per pound, but sold the
25i quality) to "acquaint children" with its product
in cable form (despite a fabricating
product. It should be noted, however, that cost of 6.of) at 17.50, the price of the latter
product quality often differs between adults' being limited by the price of copper cable.
and children's size merchandise items, and
to the extent that this is reflected propor- (4) The container or label utilized-a
tionately in costs, discrimination does not corollary of (3)-(thus, through sub-dif-
obtain. Nevertheless, it is very possible that ferentiation, enabling the charging of
many childless adults are unknowingly bear- higher prices for one brand than for
ing a portion of the cost of merchandiseitems another).
used by children of whom they have never
even heard! For example, a large West Coast drug
chain regularly offers one private brand of
(3) The design of a product (a lower aspirin for 290 a hundred and another
price being charged for a "standard" (physically identical if not actually "out of
than for a "deluxe" model).8 the same hopper") for 490; indeed, the lower
brand occasionally is specially priced
The underlying basis of this type of dis- priced
at 70 for promotional purposes (see discus-
crimination is the fact that some individuals
sion of temporal discrimination below). It is
desire the best regardless of price, and to
that extent do not purchase "rationally." A interesting to note in this connection that
discrimination occurs at the retail level
very interesting case is that of a leading
razor concern which offers two different whenever a merchant pushes those brandson
which he earns highest margins.
blades under its name, the "best" at the
It is said that the price differentials be-
rate of 5s each and the "second quality"
tween "premium" quality and "standard"
(equally satisfactory, in this writer's opin-
quality beers and oleomargarines (to men-
ion) at 2?j. Until recently, when it elim- tion
only two examples) materially exceed
' It should be noted in this connection that a person the cost differentials between the two quali-
might be a victim of discrimination in the technical ties. As a matter of fact, one large concern
sense and still be better off than one in whose favor the puts out the same
discrimination was practiced; that is, a deluxe model of
oleomargarineunder two
an item of merchandise,priced at a figurewhich slightly different brand names, one selling at i8S per
exceeds the cost difference between it and the standard pound, the other at 22;.
model, may conceivably give several times the service Similarly, a comparative test of Grade A
delivered by its cheaper counterpart. with Grade B milk selling at 3t less showed

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142 THE JOURNAL
1 OF MARKETING

that the only essential difference was that the case of those paying huge sums for the
the formerhad o.I 5 per cent more butter fat, privilegeof sitting "ringside"at champion-
which in the form of butter would have cost ship boxingmatches,Typically,a legitimate
the Grade A buyers $8 per pound. theater"scalesdown"its pricesfromhighest
In the case of a brand of cigarettes priced to lowest so that the choicestseats are be-
over 30 per cent higher than the company's tween three and four times the priceof the
own main brand, as well as competitive poorest, i.e., from $4.40 for the first several
standard brands, the slogan is "the cigarette rows in the orchestra to $I.2o for the last
of distinction" and the appeal is largely several seats in the balcony.
directed toward the presumably more well- One of the most interesting cases in this
to-do readers of the class magazines. category was the scaling of the Shrine Audi-
torium in Los Angeles for the Toscanini
(5) The format or binding utilized- Pension Fund Benefit concert, held in April,
another corollary-(as in the case of a 1945, at from $3 to $25 ($3, $6, $8, $I2, and
paperbound book sold at a lower price $25). Incidentally, all of the seats except
than the same book bound in cloth). those priced at $25 were sold some weeks be-
One World by Wendell Willkie was pub- fore the concert was scheduled to be held;
thus the alternatives to paying high prices,
lished in two editions simultaneously, $2
cloth bound and $i paper bound, although ordinarily assumed to prevail in indirect
the latter was somewhat different typo- schemes, were definitely limited.
graphically. Target: Germany, precisely the
same except for cover, was published at (7) The time a product or service is
$2 cloth and $I paper (all royalties going to acquired (as in the case of lower admis-
the Army Air Force Aid Society). Other sion prices for matinees than for evenings
examples: Frank Kingdon's That Man, or for weekdays than for weekends).
"regular edition" $i, "deluxe" $2; and Bob This type of discrimination,resting largely
Hope's I NeverLeft Home, $i paper, $2 cloth on the existence of different demand in-
(all royalties going to National War Fund). tensities at different times, is illustrated
One extremely interesting method of dif- the by
price differentialsof resort hotel rooms in
ferentiation is that of putting out a special season and out. An O.P.A.
investigation
autographed edition, practicable particu- recently revealed the fact that many res-
larly when the author enjoys some degree taurants in New Jersey resort cities increased
of fame. For example, a limited autographed their
price over the July 4th holiday, thus
edition of The Autobiography of Calvin
discriminating against the free-spending
Coolidge (the regular edition was priced at holiday pleasure seekers.
$3) was offered at $25 at the time of pub- Another example of temporal discrimina-
lication in I929.
tion is to be found in periodic price conces-
(6) The quality of the location of the sions made from time to time by some con-
accommodations acquired -still another cerns (e.g., Rexall's One Cent Sales) with
corollary-(seats for shows, concerts, or the two-fold purpose, presumably, of induc-
athletic events being priced differently ing patronage from non-customers and of
intensifying patronage of regular customers.
according to their location). Similar basically is the sale of books in
Often those with most intense desires com- successively lower priced editions, viz, The
bined with the necessary income may be Chinese Orange Mystery by Ellery Queen
charged very high prices for the choice seats, was first sold in book form at $2 a copy (with
relative to those unwilling or unable to pay resulting sales of I5,ooo), later at 75? (with
for anything but the least advantageously sales of 30,000), still later at 490 (selling
located seats. An example of this is found in 75,ooo), then at 25? (with 5oo,o000o sales),

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THE JOURNAL
7OURNAL OF MARKETING
MARKETING 143

and finally at io; through vending machines shopor the moreelaboratediningsalon.


(no sales figures available). But often in Somewhatsimilarare the pricedifferences
such cases different publishers are involved between books sold throughregularretail
in selling the successively lower priced edi- channelsand those sold to book club mem-
tions, and hence the copyright owner must bers,althoughagainthe discriminator is the
be viewed as the discriminator. copyrightowner,not the immediatevendor.
As an eXampleof selling at a higherprice The Robe, selling at $2.75 through book-
at a later time, the Macmillan Company sellers, is priced at $I.66 by one club. In
recently published A History of American somewhatthe same category,perhaps,are
Life with a "pre-publicationprice" of $25- the trade and the textbook editions of a
$5 less than the regular price of $3o after given volume,the formeroften beingpriced
publication! considerablyhigherthan the latter. Part of
An interesting application of temporal suchdifferences undoubtedlyis offsetby cost
discrimination is found in the glucose field differencesresultingfromdifferentmethods
where customers are given five days in which of distribution,and to the extent that price
to "book" orders and a period of 30 days to differencesare merely a reflectionof cost
take delivery on such options at the time of differences,of course, price discrimination
an announcementof an advance in price, but does not exist.
where favored customers have been given
options to purchase the product and to take It can be seen from the foregoing clas-
delivery at the old price for longer periods sification that price discrimination is in-
than those announced. deed ubiquitous. It is practiced by gov-
ernments, public service companies,
(8) The distribution channel through and private enterprises. It is found in
which the product passes (as in the case the professions,in industry, and in trade.
of young men's suits sold in the boys' It is utilized in the sale of commodities
shop of a large Los Angeles retail firm at (everything from books and magazines
a considerably lower price than the same to industrial machinery) as well as serv-
item sold in the men's clothing depart- ices (from moving picture entertain-
ment). ment and symphony concerts to trans-
The example given is closely allied to portation). As for methods utilized in
classificationon a basis of age, except that in discriminatorypricing,those falling with-
this case those in certain age groups are not in the semi-direct and indirect categories
excluded from purchasing the lower priced appear to be moreprevalent in most fields
item. The idea here, of course, is that mer- than those falling within the direct clas-
chandise sold to youths must be priced in sification.' Thus, price discrimination in
accordance with the ability of that group to
' It is possible that the onerousness of the burden of
pay. discrimination may vary to some extent with the general
Other examples: A large mail-order con- method utilized. That is, if the indirect method is em-
cern sells its merchandisethrough its catalog ployed, the impact of discriminatory pricing may be
and its stores at materially different prices, avoided in part by those upon whom the burden is in-
as in the case of an identical set of dishes tended to rest, since those individuals may choose or-
which is priced at over 20 per cent more in dinarily between a higher priced and a lower priced
offering. Such a choice, of course, is not possible when
the store than through the catalog, the idea the direct or semi-direct schemes are utilized; in these,
in part presumably being that mail-order patrons belong to a particular category and ordinarily
customers have somewhat lower incomes on may not shift from one to another. Thus, the individual
the whole. It is common for metropolitan upon whom the impact falls has only the alternative of
acquiring the item from a rival, perhaps, or of not ac-
hotels to price their meals differently de- quiring the goods or service at all. See Note 22, p. 148,
pending on whether one patronizes the coffee infra.

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144
144 7OURNAL OF M1IRKETING
THE JOURNAL MARKETING

practicewouldappearto be largelyon a tion (as in the case of railroadscharging


groupratherthan on a personalbasis. highratesfortrafficwhichwill bearthem
PURPOSESOF PRICE DISCRIMINATION
and lower rates for trafficwhich would
not move otherwise).
Obviously,discriminatorypricingof- 2. It might be practiced for the pur-
ten may be advantageouslyutilized by pose of meeting competition only (as in
an individual firm to maximizeprofits the case of the chain store company find-
underpracticalmarketconditions.This ing it necessary to lower its prices in cer-
resultmay be broughtaboutthroughthe tain localities to meet those of the super-
useof a pricingpolicywhichis predicated markets located therein).
on the simpleexpedientof holdingprices 3. It might be just a sincere attempt
constant in the segment of the market to extend one's competitive influence (as
whichwouldnot respondto pricereduc- in the case of a leading Los Angeles
tions, while making concessionsin the book store, which advertises nationally
segmentsin which responsecan be ex- that it will deliver books postpaid to any
pected. place in the United States).
But it is importantto understandat 4. It might be practiced in an attempt
this point that the conceptof maximiza- to intensify plant utilization (as in the
tionof net revenue(at least in its simple, case of telephone companies offering
short-runsense) as a purpose of dis- their service at special low rates in the
criminationoftenis greatlyover-stressed evening and on Sundays and holidays).
by economists.It is ridiculousto assume 5. It might be practiced for long-run
that entrepreneurswill elect to take a sales promotionalpurposes (as in the case
coursewhich will have short-runbene- of large sporting goods firms giving base-
fits but lead to disasterin the long run balls to major leagues for the use of con-
(a point whichmany economictheorists stituent teams in exchange for the priv-
seem to ignore). On the contrary, the ilege of advertising that their make of
entrepreneurmay take a course which ball is so used).10
will result in a lower net returnat the 6. It might be practiced in an attempt
momentbut whichin time (throughthe to throttle competition (as in the case of
creationof good will, perhaps)will give the old Standard Oil Company selling at
him enhancedearnings.Moreover,while ruinous prices in certain areas with the
most discriminatoryactivities probably idea of putting competitors out of busi-
stem froman attempton the part of the ness)."1
enterpriserto adhereto policieswhichhe 10Discrimination for
promotional purposes is quite
hopeswill at least in time resultin great- common. One San Francisco hotel used to issue courtesy
er net revenue,someare practicedwith cards to prominent men in outlying communities which
little, if any, regardfornet revenuemaxi- entitled the individual so favored to free hotel service
when visiting the city. The practice of "papering a
mization, as can be seen from the fol- house" by impresarios-giving out free passes to a show
lowingclassification. which has not as yet caught on-is designed to promote
future business. Promotional schemes may be used for
A. DiscriminatoryPricingfor Profit obtaining immediate results also. One large paving con-
cern used to enlist the active aid of influential citizens
MaximizingPurposes to help in signing up less "progressive" neighbors by
i. Price discriminationmight be util- substantially discounting the bill of those cooperating
in this manner.
izedin an outrightattemptto obtainthe 11A corollary of this might be the monopsonistic
highest possiblenet profiton an opera- pressureof mammoth firmson sellers to force the grant-

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THE 7OURN1ILOF
THEYOURNAL OF MARKETING
MdRKETING 145
145

B. DiscriminatoryPricing for Non- C. DiscriminatoryPricingfor a Com-


profit MaximizingPurposes binationof Purposes
i. Pricediscriminationmight beprac- i. Pricediscriminationmight be prac-
ticed merely for conveniencepurposes ticed largely in response to public de-
(as in the case of a bus line setting rates mand, but with an eye to the effect on
on a basisof zones insteadof on an im- net revenue (as in the case of common
possible-to-administerprecise mileage carriersprovidingtransportationto chil-
scheme). dren under 12 for half the regularfare).
2. It mightbe inducedin largepartby 2. It might be motivated by friend-
patriotism(as in the caseof one Chicago ship of certainpatrons14 combinedwith
hotel whichclaimsthat it granted25 per some regardfor the economicstatus of
cent discountsto 90,000servicemen and the individual(as in the case of a retail
women patrons in one war year).12 drugstorein a NorthernCaliforniacom-
3. It might be practiced with a view munity whoseownerat timesgives spe-
to promoting public welfare (as in the cial prices to old and faithfulcustomers
case of charginglow postal rates for han- whomhe feels have specialneed of such
dling educational matter or of providing discounts).
free milk or even lunches to needy chil- 3. It might be utilizedin an attempt
dren through the school system). to fit one'schargesto the buyer'sability
4. It might be utilized as part of a per- to pay, with both socialand profitmaxi-
sonnel policy (as in the case of mercan- mizing ends in mind (as in the case of
tile firms giving their employees special medicaldoctorscharginghigh prices to
discounts on merchandise purchased thosehavinglargeincomesanddiscount-
from the firm). ing or even cancellingchargesto the im-
5. It might be practiced for charitable pecunious).
purposes (as in the case of the large out- As can be seen, manyof the foregoing
door advertising company which fur- purposeshave little to do with net reve-
nishes its services to religious and elee- nue maximization.Andin any case,most
mosynary institutions free of charge). of the purposesmentionedappearto be
6. It might be practiced in an attempt non-malignant;some, indeed,appearto
to spread the cost of service in an equi- be basedon purebenevolence.Morespe-
table manner (as in the case of the post cifically, the practiceof discrimination
office charging 22 cents for money orders for conveniencepurposes,to meet com-
with denominations of $8o.oi to 100 as petition, or to intensify utilization of
against 6 cents for those amounting to plant,has fewif any sinisterimplications
less than $2.50)."3 while the practiceof discriminationwith
ingof exceptionallylargediscounts.In theirpurchaseof philanthropicor patrioticintent may be
transportationservice,for example,the old Standard purely beneficentin its effect. In short,
Oil Companywas able becauseof its size, to induce price discriminationis by no means the
railroadsto grant especiallylarge rebates from the
regularrates.
12One little theatre group in the Westwood Hills 14A very interesting example of this type of personal
districtof Los Angeles,whichcharges9gooor regular discrimination is exemplified by the activities of the co-
patronsand65j forstudents,admitsservicepeoplefree owner of a Beverly Hills tailoring establishment who
of charge. makes so many special deals with friends (partly for
u Banks,on the other hand, chargeits for money promotional purposes, no doubt) that his accountant
orders(whosedenominationsare $Ioo or less), regard- reports extreme difficulty in keeping an accurate set of
less of the denomnination. books.

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146
14 THE
TH YOURNALOF
iORA OF MARKETING
MAKEIN

malignant device it is supposed to be by heating purposes at all. Similarly, long


some economists. distance telephone rates are likely to be
lower than local rates relative to costs
TOINCREASE
PRICEDISCRIMINATION since effective substitutes obtain for the
UTILIZATION OF FACILITIES
former and not for the latter. Likewise,
Of the several purposes of price dis- in the field of railroad transportation, a
crimination mentioned above, one-in- considerable coal traffic can be obtained
tensive utilization of facilities-deserves only at low rates while a considerable
special comment, because of both the in- traffic in dry-goods is obtainable even at
dividual and social advantages which high rates.16Hence, if the road is to ob-
may result from its practice. These ad- tain certain types of traffic,it must make
vantages have been clearly recognized rate concessions on such commodities.
in certain fields of economic activity. In A situation similar to that just men-
the case of public service companies, tioned is to be found in the passenger
particularly, more complete utilization field where those who are most affluent
of a plant is a very important justifica- can and will pay high rates (railway fare
tion for extending preferential rates to plus Pullman) for bedroom accommoda-
certain groups of consumers. tions, while others who are unable or un-
Overhead costs of public service com- willing to pay high charges may choose
panies, resulting from a heavy fixed coach accommodations at a third of the
investment, are high, and increased cost. Inter-urban and urban passenger
volume has the effect of reducing per carriers have not adopted classifica-
unit costs. Added to this is the fact that tion to any great extent, due in part
the market for most public service com- at least to the impracticability of ad-
panies is separable. Hence, those making ministering such a plan. However, dif-
up the market for public utility services ferentials do obtain between those over
may be classified and rates set for each and under 12 and between commuters
group on a basis of the demand condi- and casual passengers. The latter case
tions prevailing in a particular market is interesting in view of the fact that
segment. the trafficof commuters creates a peak
The demand of industrial buyers of load which requires a greater capital
electricity differsmaterially from that of investment; hence, the costs of carry-
domestic users since the former have the ing commuters might conceivably be
alternative of utilizing other fuels or even higher than that incurred in transport-
of generating their own power, and hence ing casual travelers (because of the in-
such buyers must be given low rates complete utilization of peak facilities
if their business is to be had.1"Some- created thereby).
what the same situation prevails in the Assuming direct costs are covered by
case of fuel gas where the demand for a lower rate and assuming further that
cooking and heating differs so materially the business resulting therefrom could
that the setting of differential rates may not have been had otherwise, preferen-
be necessary if gas is to be utilized for
16 An old
principle. See F. W. Taussig, "Contribution
" The lower rate for industrial users may be approved to the Theory of Railway Rates," QuarterlyYournalof
by a commission on the grounds, among others, that Economics, Vol. V, July, 1891, p. 454, who states:
the power is required in the daytime (off peak) and "Their cost is mainly joint, and [therefore] the services
hence the service involves no additional investment. will be sold at rates determined by the demand."

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THJOURNAL
THE ORA OF
F MARKETING
AKTN 147
4

tial rates granted to one class of patrons provides alternative choices for con-
relieve, rather than increase, the burden sumers (not usually present in public
upon the other classes.17Consequently, service industries) so that those dis-
"commission approbation has usually satisfied with the offerings of a discrimi-
been given sales of utility services which nator may shift their custom to a rival
will make use of unutilized capacity . . . vendor. Thus, profits are controlled to
provided the revenue obtained more some extent at least by economic rather
than covers the variable expense."18One than legislative means. Consequently,
is inclined to feel that this rule might the argument in favor of employing dis-
have some applicability in non-public criminatory pricing by private business
service enterprises also. concerns in attempting fuller utilization
Non-public service company and pub- of production facilities is not without
lic service company price discrimination some weight.
differ in at least two particulars. (i) The The refrigeratorfield offers an example
non-public service company ordinarily of the possibilities of the use of price
enjoys no monopoly and hence gains in discrimination for achieving more in-
volume may not be advantageous so- tensive utilization of plant (although
cially since they are made to some extent this example is not nearly as satisfactory
at the expense of competing sellers in the as some others which will be employed
same field."9(2) Rates are uncontrolled later). In the refrigerator field as in
by administrative action so that unusual others, substantial differencesexist in the
profits resulting from discriminatory demand situations of the consumers
pricing may be made. composing the market. Consequently
On the other hand, the non-public the amount of product taken can be
service enterprise involves the competi- materially affected by utilization of a
tion of rival sellers (and, in wartime, at differential pricing scheme.
least, high income tax rates to ladle off In practice, prices have varied mate-
excess profits). That is, competition rially between the large "deluxe" and
17The germ of this idea is manifest in the statement the smaller "stripped" models, the idea
by Adam Smith (in his Wealth of Nations, London: being, presumably, that while the more
T. Cadell, Jr. and WV.Davies, the loth edition, 1802, affluent individuals will take the best
Vol. 11I, p. 96) that "when the toll upon carriages of
regardless of price, those in the low in-
luxury, upon coaches, post chaises, etc., is made some-
what higher in proportion to their weight, than upon come group must have the item at a
carriages of necessary use, such as carts, wagons, etc., relatively low price or do without.
the indolence and vanity of the rich is made to con- The prewar cost spread between the
tribute in a very easy manner to the relief of the poor,
by renderingcheaper the transportationof heavy goods simplest and smallest refrigeratorselling
to all the different parts of the country." at around $I Io and the most magnificent
18C. Emery Troxel, "Class Prices for Gas and Elec-
and largest priced at something like $25o
tricity," The American Economic Review, Volume 28,
No. 2, June, 1938, p. 280. probably amounted to not over $25.20
19 Whereas in the monopolistic situations found in There is no doubt, therefore, that under
public service industries, the gain is net. Ih such cases, such circumstances the well-to-do, will-
a measurement of the relative efficiency of the two in-
dustries in supplying a product or service becomes ing and able to purchase the finest ma-
necessary if one is to evaluate the results socially. T'hat chine, are discriminated against to the
is, whether business taken away from one industry is advantage of the less affluent customers.
socially advantageous depends on whether one group of
producerscan perform the service more efficiently than 20"The Nudes Have It," Fortune, Vol. XXI, No. 5,
some other. May, 1940, p. 73.

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148 14I
THE
T 7OURN,L
II OF MARKETING
I

The former carry a relatively greater Much the same analysisis applicable
to any field where discriminationis
proportionof the overheadburdenthan effectedby meansof productdifferentia-
those purchasingthe smaller, simpler
units. tion-books, fountainpens,razorblades,
Generally speaking, "The overhead whatnot; in all such situations plant
costs must be leviedon suchpartsof the utilizationmay be intensifiedby a dis-
businessas will stand the burden,while criminatorypricingprogram.
otherpartsof the business,whichcannot Another case, although somewhat
otherwise be had at all, are charged differentas to the specifictechniqueem-
whatever they can pay...."21 If ad- ployed, is that of a woolenmill which
ministered intelligently, this process found it practicableto pursuea policy
resultsin a largervolume,whichin turn of producingin the volumenecessaryto
makes possible more intensive utiliza- obtaineconomicaloperationwhileselling
tion of plant. its productat a standardprice through-
It should be noted, incidentally,that out the regularseasonand then offering
the more affluentpurchasers(assuming price concessionsat the season'send to
it is they who buy the "deluxe"models) get rid of whateversurplusremained.It
are not completelydisadvantagedunder is importantto recognize,however,that
the conditionsdescribedabove,since the under certain circumstancesthe most
effective effort toward intensive plant
priceof the merchandiseitem may have utilization is likely to derive not from
been even higherin the absenceof mass
volumemadepossibleby the discrimina- merelyattaininghighervolumein total,
but fromacquiringadditionalvolumeat
tory pricingpolicy. For one thing, the
increasedvolume not only provides a non-peaktimes.
Because of a combination of con-
greaternumberof units over which to
spread the overhead burden, but may sumptionhabits and the impossibility,
succeedin so revolutionizingthe produc- or at least the impracticability,
of storing
tion process as to have an additional certain types of products and services
depressanteffect upon costs and conse- (electricity and passenger transporta-
quentlyon prices.Moreover,thosecarry- tion, for example),peak capacity must
be provided,often only for very short
ing the higherproportionof the overhead
burdenare free to purchasethe smaller periodsof time. This may create over-
"stripped" models if they so desire.2" capacity at certain times of the day,
week, month, or season. Very often,
21
Indeed, "if any business that would pay its own
particular costs is refused because it will not pay its
speciallow rates are given to customers
share of overhead, there is a loss." J. M. Clark, Studies who can use the serviceat off-peaktimes
in the Economicsof OverheadCost (Chicago: University (as in the caseof bakersusing fuelgas at
of Chicago Press, 1938), p. 23.
night or in the earlymorning).The idea
2
Although the appliance salesman probably will do
everything within his power to influence the buyer in One thing is certain-the general applicability of this
favor of the more luxurious model. This leads to the factor as a test of oppressiveness is limited because the
question as to whether the presence of an alternative in knowledge and satisfactoriness of any alternative are
the form of a lower priced item should be given any largely individual matters. In other words, since buyers
considerable weight in evaluating the onerousness of a differ both as to the extent to which they are informed
discriminatory situation. One wonders, in other words, and as to the particular requirements which a product
whether the mere fact of freedom of choice between a is supposed to satisfy, some may have effective alterna-
high priced and a low priced product-service is in itself tives while others have none. It should be noted that if
of great significance in determining the impact of price an "alternative" is entirely unknown or is practicable
discrimination. to no one, no alternative exists.

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THE JOURNAL OF MARKETING 149

of this is to increase the "load factor" imitednumberof items selected for this
(the ratio of average to maximum purpose.Motion picture theaters have
utilization) and thereby reduce the over- followedthe principleof temporaldis-
head burden in per unit terms. criminationin setting admissionprices
In commodity production, peak ca- formanyyears.
pacity is not so much of a problem be- One very interestingexampleof the
cause goods usually can be produced for use of temporaldiscriminationin an at-
stock. However, there is some advantage tempt to level peakswas that of a New
in flattening peaks even here, as in the York restaurantwhich offereda 20 per
case of the desirability of moving in the cent reductionin its bill of fare prices
summer some of the coal which will be betweenthe hoursof 5 and6:30 with the
needed in the winter in order to save ideaof extendingits dinnerhour.23Some-
double handling and reduce the burden what the same purposeis accomplished
on transportation agencies in winter. in the studentcafeteriaof one university
Often price differentials may be effec- by setting a minimumchargeof 20o for
tively employed to induce "off-peak" service between I :00 A.M.and I: I 5 P.M.
purchasing. thus in effect charging 20o to those
This use of temporal price discrimina- purchasingonly a cup of coffee late in
tion has many applications. In service the morning, and consequently en-
industries and market distribution, con- couragingearlier patronage from this
sumer patronage habits create costly type of customer.
peaks which may be ironed out to some The recentannouncementby Western
extent by the use of some type of dis- Union of a new schedule of overseas
criminatory pricing arrangement based cable rates is interesting in this con-
on time. For example, laundries have nection also; under this schedule the
been burdened for many years by a first- "full rate" is 240 per word while the
of-the-week business peak, followed by a "deferredrate" is only 13*. The pricing
deep trough, toward the weekend. While arrangementof a Los Angeles tailor is
higher prices often are charged for similar: patrons are charged approxi-
special (one day) service, it is possible mately 20 per cent less for a suit of
that an intelligently conceived, well- clothes when purchased on a "deferred"
publicized price schedule favoring off- basis, the garment to be made at a time
peak patrons would bring in a response when facilities are not being fully
from those having economical tendencies utilized.
to the advantage of all concerned. Interesting also is the price schedule
Much the same type of thing might of one large food packing concern which
be accomplished by department stores provides material discounts (in the form
(whose patrons overtax their facilities of free merchandise) to those buyers who
between I0:30 A.M. and 3:00 P.M.) will take their whole season's require-
through the use of early morning, ments at the beginning of a season, thus
specially priced offerings. Due to the reducing the company's storage and
physical difficulty of pricing individual interest, as well as certain other costs, in
merchandise items handled by depart- addition to stimulating the total sale of
ment stores, reductions could hardly be their product, perhaps. To the extent
made on all lines; however, special prices 23Kenneth Goode, Manual of Modern Advertising
carrying low margins could be set on a (New York: Greenberg, Publishers, Inc., 1932), p. 196.

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150 150 IURN
THE
THEI
OFi
O0URNAL
II OF MARKETING
MRKETING

that the difference in price and the cost be condemned. Discrimination does not
savings are equalized by a plan such as depend upon the existence of monopoly
that just mentioned, however, no dis- control of a market; nor does the practice
crimination exists. necessarily lead toward monopoly. Its
One wonders whether some applica- practice may be completely free of any
tion of temporal discrimination might undesirableeconomic result. Indeed, dis-
not even be utilized to reduce traffic criminatory pricing may have certain
peaks in large metropolitan areas (charg- advantageous aspects from the point of
ing lower rates to patrons utilizing view of society.
facilities between 9:30 A.M. and 4:00 It should be both interesting and
P.M., say). This scheme has been prac- valuable in the light of the foregoing
ticed in the operation of the Paris sub- analysis, therefore, to examine the legal
way system. There are undoubtedly aspects of price discrimination in order
many applications of temporal price dis- to discover what our public attitude
crimination for the purpose of more toward it has been in the past, what it is
intensive utilization of facilities which at the present time, and, by observing
could be put into practice with individ- the trend, glean some notion of what it
ual, and perhaps even social, profit. is likely to be in the future. Legal circum-
scriptions will be the subject of the next
SUMMARY-CONCLUSIONS
article in this series, and the final one
Discriminatory pricing schemes are which will follow; these will appear in
universal phenomena and from an eco- successive issues of this JOURNAL.
nomic standpoint are not necessarily to

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