UNIT 1> MARKET RESEARCH p.
1.1 ) Market research 1.2 )Working with
methods a focus group
Video: E Types of market Listening: {r A focus
resea rch group about a new app
Vocabulary: Terms in Grammar: Question tags
market research Pronunciation:
Project: How market lntonation in questions
research affects brands tags (p.114)
Speaking: Catching up
with an otd friend
UNIT 2 } GIVE AND TAKE
2.1 ) Manager 2.2 )Kindness
or mentor? or success?
Video: E How can bosses Reading: Why it can be
heLp deve[op staff? cruel to be kind in the
Vocabutary: Giving back workpIace
Grammar: CLeft sentences
Project: An ideal mentor
Pronunciation:
lntonation in cLeft
sentences (p.114)
Speaking: Discussing
statements about yourself
Review
UNIT 3 ) MONEY MATTERS p27
3.1 > Mobite banking 3.2 ) Managing money
Video: EAmobilemoney Listening: () Two
service in [Jganda experiences of managing
Vocabulary: PersonaI money
ba n king Grammar: PhrasaL verbs
Project: Bankinq Pronunciation:
preferences survey Stress in phrasaL verbs
(p.1 1s)
Speaking and writing:
Anecdotes about saving
up or paying back money
Reviewpr106
UNIT 4 } CHALLENGES
4.1) Environmental 4.2 ) Cyber challenges
chatlenges
Video: E Ctimate change Reading: GLobaL
and coffee agriculture cyberattack is a warning
Vocabulary: CoILocations: for'internet of things'
the environment Grammar: Perfect aspect
Project: Sustainable Pronunciation:
soiutions Weak forms in perfect
tenses (p.115)
Speaking: Discussing
sma rt tech notogy
Writing: A short blog post
Review p.107
1.3 ) Communication
skilts: Carrying out a
needs anaLysis
Video: & The needs of
a new client
Functiona[ [anguage:
Using [eading and open
questions to effect
Pronunciation:
lndian English
pronunciation (p.114)
Task: Agreeing detaiLs of
a corporate event
,ffi Videss: 2,1 How can bosses hetp develop.staff? 23 Changing an agreement
2.3 ) Communication
ski[[s: Changing an
agreement
Video: ffi Changing
an agreement
Functiona[ [anguage:
Renegotiation of an
a g reem ent
Task: Renegotiating
details of a client
agreement
d- Vidag$ 3.l A.mobile man€y reryith, in Uganta, 3.A Plrsenlation.slryter;ir
3.3 ) Communication
skills: Presentation styles
Video: H Presentation
sLyLes
Functional [anguage:
Fact-based and emotion
based presentations
Pronunciation:
Chunking and stress
in presentations (p.115)
Task: Giving a fact-
based or emotion-based
presentati on
ffi Videos: 4.1 Ctimate chan$e and coffee
4.3 ) Communication
ski[[s: Saying'no' firmly
and poLiteLy
Video: ffi Saying 'no'
firmly and poLitely
FunctionaI language:
Managing cha[enging
n egotiations
Task: Negotiating
allocation of tasks with
a colleague
1,4 )
Business ski[[s:
Dealing with questions
Listening:
{tA presentation with
questions and answers
Functional [anguage:
Responding to questions
durinq a presentation
Task: Propose a change
and respond to questions
2.4 )
Business skitls:
Co[a boration
Listening:
{} A brainstorming meetinq
to address fa[Ling sales
Pronunciation:
'Southern U.S. English
pronunciation (p.114)
Functional [anguage:
Promoting colLaboration
Task: Leading and
participating in meetings
to agree on best ideas
3.4 )
Business skilts:
Defending your ideas
Listening: {} Presenting
and defending ideas for a
banking app
Functional [anguage:
Defending ideas and
describin g consequences
Task: Presenting a
proposaL and defending it
agri{utture
4.4 ) Business
ski[[s: ChaLlenging
conversations
Listening: {, A difficuLt
conversation about
promotion
Functiona[ [anguage:
Managing challenging
conversations
Pronunciation:
*F VoLume and tone
ofvoice in chaLlenging
conversations Ip.115)
Task: DeaLing with a
chaLLenging conversation
to reach a positive outcome
1,5 )
Writing: Reports
Summary findings
Model text: Summary
findings from a report
Functiona[ [anguage:
Summarisrng findings
of a report or survey
Grammar: ffi' neportlng
verb patterns
Task: Write a summary
of su rvey fin d ings
2.5 ) Writing:
Stating requirements
Model text: EmaiI stating
req u irem ents
FunctionaI language:
FormaL and Less
phrases for requirements
and reasons
Grammar: B
Future
Perfect SimpLe and
fontin uous
Task: Write a butleted
and non-buLleted emaiL
stating requirements
3.5 ) Writing: Letter of
comp[aint
Model text: Letter of
complaint
Functional [anguage:
UsefuL phrases for a letter
of compLaint
hrammar:,J,
- I
Ltd u 5e5
Task: Write a formaILetter
of comp[aint
4.3 Saying rno'firmty and potitely
4.5 )
Writing: Proposats
- Recommendations
ModeI text:
Recommendations from
a proposaL
FunctionaI language:
Recommendations
Grammar:
P.'Compound nouns
and adjectives
Task: Write the
recommendations
section of a proposaL
-
Listening:
(r A crisis management
meeting
Reading: Market researdr
options
Task: Prepare a market
research plan to improve
the brand image
Emaits -
Listening:
'(r Conversations
between caLI centre
formal staff about training and
communication issues
Task: Agree how to
address probtems
between staff a nd
managers based on
su rvey find ngs
i
Writing: Guide[ines for
staff and managers
Reading: M iLlenniaLs fa[[
behind on Living standards
Listening: {> Regional
managers discussing
banking for millennia[s
^ .,
HaTtrclpLe
,
Task: Select financial
products to meet the
needs of millenniaLs
Speaking: Brainstorm
ideas for a documentary
series about business
cha Itenges
Listening: (r Discussing
presentation slides for the
documentary proposal
Task: Present a proposaI
for the documentary
series using slides
il
 I
UNIT5}GLOBALMOBITITY
5.1 ) Secondments
abroad
Video: E Experiences
of secondments abroad
Vocabulary: ReLocation
and secondment
Pronunciation:
* Stress patterns in word
buitding (p.115)
Project: Relocating to
a new country
ieview
UNIT6>ALLIANCES p.s7
6,1 ) Strategic attiances
Video: E Strategic
:lliances in the airtine
nd ustry
Vocabutary: AtIiances
3nd acquisitjons
Projed: Choosing a modats (p.116)
la rtner
*eview p.109
7.1 ) A resilient buitding 7.2 )
Video: E Managing
earthquake risk
Vocabutary: Managing
and minimising risk
Pronunciation:
* Linking between
words (p.117)
Project: Emergency
protocol
,leview p.110
8.1 ) The tdte Man
Video: E The ldle Man
Vocabulary: Decisions
Project: The head or heart
debate
ieview p.111
5.2 ) Relocation and
retention
Reading: Toyota heIps
reLocating emp[oyees stay
in the fami[y
Grammar: lnversion
Pronunciation:
.rb Stress and intonation
in inversions (p.115)
Speaking: Discussing your
studies or career
)
6.2 Business
partnerships
Listening: {,Types of
business partnerships
Grammar: Past modaLs
Pronunciation:
''9 Weak forms in past
Speaking: Anecdotes
about when things didn't
go according to plan
ffi llideos: ?.lrManagingearthquakerisk ?,I Deatlng with,risk
Risk in inyestment
Reading: The man who
changed the investment
ind ustry
Grammar: Second, third
and mixed conditiona[s
Pronunciation:
'i$ lntonation in
conditionaLs (p.117)
Speaking: How your life
wou[d be different if ...
S Video*
8.2 )
Better decision-
making
Listening: {r A Lecture
about decision-making
Pronunciation:
"iF South African English
pronunciation (p.117)
Grammar: fo + jnfinitive
or -ingform
Writing: A Letter giving
advice about a difficu[t
situation
,uidluii 5'1 Experielltes of sb(ofidments abrcad
5.3 ) Communication
skitls: Giving feedback on
performance
Video: H Giving feedback
on performance
Functiona[ [anguage:
TaLking about
performance
Task: Conducting
performance reviews
rkidgdi 6.1 Strategic atliances in the aiftifle indusrrlr 6,3 Sea{ing wirh {0nflirt
6.3 ) Communication
skills: Diffusing conflict
Video: II Dealing with
confLict
Functional [anguage:
Diffusing conflict
Task: Managing potential
conflict between an event
organiser and its sponsor
7.3 ) Communication
skills: Dea[ing with risk
Video: EDealing
with risk
Functiona[ [anguage:
Ta[king about risk
Task: Discussing how
to manage risks for an
upcoming event
8.1 The ldte Man
8.3 ) Communication
skills: lnfluencing
a decision
Video: E lnftuencing
a decisron
Functiona[ [anguage:
Fact-based and emotion-
based approaches to
decision-making
Task: Making decisions
about suppLiers
5.3 6iving fe-edback,on performants
)
5.4 Business skitts:
Presentations
Listening:
{) A presentation about
globaI careers
Functional [anguage:
Developing a convincing
argument
Task: Presenting an
argument for or against
something
5.4 )
Business skitls:
Learning from mistakes
Listening: .l) Dlscussing
mistakes in an lT project
and lessons learnt
Pronunciation:
Scottish English
4..e
pronunciation (p.116)
Functional [anguage:
Analysing and learning
from mlstakes
Task: Talking about a usefuL
mistakeyou learntfrom
)
7.4 Business skitts:
Anatysing risk
Listening: {r Discussing
project risks using a
probability impact matrix
Functional [anguage:
Analysing risks
Task: Discussing traveI
risks and ptacing them on
a matrix
8.3 lnftue*cing a decisinn
8.4) Business skitls:
Maintaining relationships
Listening: (, Managinq
a conversation in order to
maintain a retationship
Functiona[ [anguage:
ReLationship-oriented
decision -m a ki ng
Pronunciation:
'"$ Stress and intonation
in re[ationship-oriented
decision-making (p.117)
Task: Managing difficu[t
conversations using
relationship-oriented
decision-making
)
5.5 Writing: Blog
describing relocation
I
Model text: Btog post
Listening:
about a reLocation {) A presentation about
experience relocation opportunities;
Functional [anguage: Staff discussing the pros
Describing an experience and cons of relocation
in a btog post Task: Negotiating a
Grammar: F Past secondment contract
Perfect Continuous Uuriting: A summary of rhe
outcome of the negotiation
Task: Write a blog post
about a secondment
6.5 ) Writing: Report Business workshop 36
extract Growing the business ip.98}
Model text: Report Listening: {r Business
extract partners dtscuss ways
to grow their busrness
Functional [anguage:
UsefuI structures and Reading: Options for
phrases for reports business expansion
Grammar: # Different Speaking: Comptete
ways of expressing the a SWOT analysis
future
Task: Choose the best
Task: Write a formaL option to grow the
report extract business and write a
su mma ry of you r reaso ns
7.5 ) Writing: Accident
report
Itilode[ text: Accident Reading: ProfiLes of three
reP0rt sta rt-u ps
FunctionaI language: Listening: '(r Advice
UsefuI phrases for an on risk assessment for
accident report business owners
Grammar: Task: Create a
# Alternativestolf risk-management ptan
for a start-up
Task: Write an accident
report Writing:A description of
how the start-up performed
Describing
a decision
Model text: Letter Reading: A report on the
describing a decision growth potentiaI of ethnic
food in the USA
Functiona[ [anguage:
Describing a decision, Listening: {r lnterviews
potentiatprobtems and with managers of
next steps the Sushi Bar Brazil
Grammar: #
waysto restaurants
avoid repeating words Task: Propose a strategy
to expand the restaurant
Task: Write a formatletter
chain and address current
describing a decision
tssues