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COURSE SYLLABUS
COURSE DESCRIPTION: This course introduces students to Information Management (IM) as a field of academic study. Students are exposed to the scope of IM, the
different career paths and the representative capabilities and skills required of any IM graduate.
Students are also introduced to concepts and theories that explain or motivate methods and practices in the development and use of information systems in organizations. The
concepts and theories will include systems, management, and organization, information, quality, and decision making, relationship of information systems to organizational
strategy. This course also provides an introduction to systems and development concepts, information technologies, and application software. It explains how information is used
in organizations and how IT enables improvement in quality, timeliness, and competitive advantage.
This course provides a broad overview of the issues managers face in the selection, use, and management of information technology (IT). Increasingly, IT is being used as a tool to
implement business strategies and gain competitive advantage, not merely to support business operations. Using a case study approach, topics include information technology and
strategy, information technology and organization, and information technology assets management.
The course takes a management rather than a technical approach to the material presented. As such, it should be of use to students of general management interested in information
technology and to students of information technology interested in management.
PRE-REQUISITE : CC103
UNITS : 3
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OUTCOMES:
On the completion of the degree, student is expected to demonstrate the following institutional outcomes as reflected from the school’s vision-mission and
core-values statement:
1. TECHNOLOGICAL SAVVY: Students demonstrate adeptness in the use of modern technology especially computers, to be more productive and efficient individuals.
2. LOGICAL REASONING: Students demonstrate the ability to analyze, evaluate, reason, and develop evidence-based arguments and decisions using sound procedures.
3. SELF-DEVELOPMENT: Students demonstrate continuous pursuit of improving their skills and capabilities in order to realize and maximize their potentials.
4. SOCIAL EMPOWERMENT: Students demonstrate a sense of autonomy and self-confidence in making personal choices, actively participating in the society and
promoting social equity that also involves the ability to affect and control other aspects of the community.
5. COMMUNICATION: Students demonstrate effective oral and written communication skills, in both Filipino and English, to interact within their personal and
professional communities.
6. TECHNICAL PROFICIENCY: Students demonstrate technical knowledge and skills required in the specialist and professional job role and responsibilities in order to
achieve the expected outputs.
7. LIFELONG LEARNING: Students demonstrate heightened awareness on the significance of life and of learning, the ability to manage and evaluate own process skills,
strengths and weaknesses, and willingness and perseverance to continuously accept and seek new challenges in learning.
8. Employ RTA (Receive-Think-Answer) technique in all aspects of their personal and professional lives as learners.
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2. Goals (Objectives) & Constraints – related programs/ projects / apps that you knew of going into the project or that you discovered while working on your project. Ethics (If
applicable)
3. Challenges – Both expected and encountered
4. Demo – Show us something of your project. It doesn’t have to be an application. It could be a handout.
5. Accomplishments/What you learned – Which objectives did you meet? Which ones weren’t you able to meet in the time provided? How is your project or what you learned
important?
6. Future Work – Will you continue with your project in any form? If so, how?
TERM OUTPUT
GRADING SYSTEM:
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100%
FINAL GRADE
Prelim Grade+Midterm Grade+Final Grade 70%
Semestral Output 15%
Comprehensive Exam 15%
100%
TEACHING AND
COURSE OUTCOME LEARNING LEARNING
TOPICS TA LEARNING ASSESSMENT
(CO) OUTCOME (LO) OUTPUT
ACTIVITIES
CO1 Explain the rules and Course Syllabus 1 Hour Lecture Discussion Recitation
regulations Orient the students on
laboratory policies and
Enumerate different guidelines
expected output
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Responsibility Programming
6. Individual Performance and Assignments
Job Design
7. Communication and
Interpersonal Skills
8. Best Practices and Guiding
Principles in a Learning
Organization
9. Understanding of effective
information environment
10. IT management issues that
confront the organization
CO1, CO2 Explain how Identify and Business Processes 2 Hours TA: Quiz: Identification
organizations adapt to an research issues in 1. Rationalization for Business Lecture Lecture and and Hands On
uncertain environment business Processes/ Business Drivers 3 Hours Classroom Programming
and identify techniques situations, a. Streamlining Laboratory Discussion Activity
managers use to influence analyze the business processes. Programming Laboratory Activities
and control the internal issues, and b. Flattening Demonstration
environment. propose organizational LA:
appropriate and hierarchies. Guided Hands-On
Investigate emerging well-justified c. Introducing Programming
technologies and recent solutions. complex Session
trends in database design technologies at a Independent
rapid rate. Programming
2. Business Cycles Assignments
a. Revenue Cycle
b. Expenditure Cycle
c. Conversion Cycle
d. Treasury Cycle
3. Transaction Systems (ERP,
SCM)
CO1, CO2 Analyze advanced issues Present/ Pitch and 4. Financial Management 2 Hours TA: Quiz: Hands-On
in relational database discuss database a. Accounts Lecture Lecture and Activity
design and management, systems and Receivable 3 Hours Classroom Laboratory Activities
research issues b. Accounts Payable Laboratory Discussion
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CO1, CO2 Identify and properly use Explain the 8. CRM 2 Hours TA: Quiz: Hands-On
vocabularies within the components and a. Demand Chain Lecture Lecture and Laboratory Activities
field of management to considerations of Management 3 Hours Classroom
articulate one's own strategic b. Service, Support, Laboratory Discussion
position on a specific management. Warranty Programming
management issue and Management Demonstration
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affect strategy.
CO1, CO2 Describe the barriers to Document 2. Competing with Information 2 Hours TA: Quiz: Essay/
individual decision- Identify common Technology Lecture Lecture and Illustration
making and common organizational 3. Business Processes of 3 Hours Classroom Hands-On
styles of decision-making. structures and the Planning, Building, & Laboratory Discussion Laboratory Activities
advantages and Managing Information Programming
Explain the concept of disadvantages of Systems Demonstration
“rational decision each. 4. Challenges of Planning, LA:
making” and contrast it Building & Managing Guided Hands-On
with prospect theory, Information Systems Programming
bounded rationality, 5. Introduction to Information Session
heuristics, and robust Systems Planning Independent
decisions. 6. Selecting Systems to Invest Programming
In Assignments
Explain evidence-based a. Cost Benefit
decision making and its Analysis
tools. b. Risks
c. Financial
Comparison
CO1, CO2 Describe the components Conduct a client 7. Project Management Issues 2 Hours TA: Quiz: Essay
and use of a decision tree. interview a. Division of Labor Lecture Lecture and Hands-On
between the IS Dept 3 Hours Classroom Laboratory Activities
Explain common Create and and Users Laboratory Discussion
techniques used to present a b. Keeping the Project Programming
manage group decision comprehensive on Schedule Demonstration
making. TIME TABLE 8. Systems Analysis Revisited LA:
a. Information Sources Guided Hands-On
for Analyzing Programming
Systems Session
Performing Interviews Independent
Programming
Assignments
CO1, CO2 Describe common group Updates client on 9. Situation Analysis 4 Hours TA: Quiz: Essay
behaviors that can help or the development a. ISP Methodologies Lecture Lecture and Enumeration and
hurt organization goals. of the project, (Goals & Problems 6 Hours Classroom Hands-On
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CO1, CO2 Recognize the role of Update TIME 12. IS Supporting Strategies 4 Hours TA: Quiz: Hands-On
communication in the TABLE a. Data Architecture Lecture Lecture and Laboratory Activities
management function. b. Application 6 Hours Classroom
Create ISP Time Portfolio Laboratory Discussion
Differentiate between
Table and c. Development Programming
typical communication
Priority Systems Strategies Demonstration
flows within an
13. IT Support Strategies LA:
organization.
a. Distribution Guided Hands-On
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Strategy Programming
b. Hardware Session
Architecture Independent
c. Data Programming
Communication Assignments
Architecture
d. Software
Architecture
e. Migration Issues
ISP Time Table and Priority
Systems
Evaluating Business
Performance
1. Data Warehousing
a. Transactions and
aggregates
b. Data architecture
c. Data access:
extraction,
transformation,
loading
CO1, CO2 Explain barriers to Create Data 1. Creating and delivering 2 Hours TA: Quiz: Identification
effective communication. marts, Data performance information Lecture Lecture and and Matching Type
cubes, OLAP a. Data marts, Data 3 Hours Classroom Laboratory Activities
Differentiate between Financials cubes, OLAP Laboratory Discussion
typical channels of Sales b. Financials Programming
business communication. c. Sales Demonstration
d. Supply Chain LA:
e. CRM Guided Hands-On
f. Vertical Solutions Programming
Session
Independent
Programming
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Assignments
CO1, CO2 Describe the five stages of Develop - Applying information 2 Hours TA: Quiz: Enumeration
team development. solutions with the o Business Lecture Lecture and Laboratory Activities
Describe common types help of principles intelligence solution 3 Hours Classroom
and causes of conflict that related to o KPIs Laboratory Discussion
arise within teams. application o Balanced scorecard Programming
problems in the application Demonstration
Describe common
field of Business o Learning and LA:
techniques used to build
management growth KRA Guided Hands-On
effective teams.
o Internal processes Programming
KRA Session
o Customer KRA Independent
o Financial KRA Programming
Assignments
o BI Portal
Components
-
CO1, CO2 Explain the importance Documentation 2. Measuring against KPIs 2 Hours TA: Quiz: Essay/
and growth of Integrated (status reports, a. Comparison values Lecture Lecture and Identification
Information Systems, manuals, etc) b. Thresholds 3 Hours Classroom Hands-On
including enterprise (project related c. KPI trending Laboratory Discussion Laboratory Activities
Resource Planning issues, potential 3. Quality metrics Programming
Systems such as SAP and defects and a. Cross-functionally Demonstration
PeopleSoft problems, proper definition of metrics LA:
planning, b. Defining relevant Guided Hands-On
Describe the different analysis, project-related Programming
families of Information coordination and procedures (such as Session
Systems and their standard setting, an incident handling Independent
relevance to various types existing defects and resolution Programming
and levels of management and problems) procedure) Assignments
within an organization. c. Definition of
requirements for
Explain the importance of each project phase
ICT Project Management d. Bid requirements,
Concepts for application internally specified
development. requirements,
project management
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requirements
Describe the future trends e. Documentation
in ICT that will impact on (status reports,
strategic directions, manuals, etc)
business decisions and (project related
change management. issues, potential
defects and
problems, proper
planning, analysis,
coordination and
standard setting,
existing defects and
problems)
Major Examination
FINAL EXAMINATION 5 Hours Written and Hands On
Submission of Final and Semestral Output
REFERENCES:
1. Stair, R.M. & Baldauf, K.J. 2007, succeeding with Technology:
Computer System Concepts for Real Life, 2nd edition, Thomson Course Technology, United States of America.
o http://www.cengage.com/search/productOverview.do?N=+16+11&Ntk=P_Isbn13&Ntt=9780538745789&Ntx=mode%2Bmatchallpartial (Links to an external
site.)
o http://www.amazon.com/Succeeding-Technology-New-Perspectives-Series/dp/0538745789 (Links to an external site.)
2. Long, L. & Long, N., 2004, Computers: Information Technology in Perspective,
11th Edition, Prentice Hall, New Jersey.
ONLINE REFERENCE:
4. www.cplusplus.com/reference/clibrary
5. http://www.iu.hio.no/~mark/CTutorial/CTutorial.html#Parameters
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