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MANUAL
This Homeowner’s Manual has been created to guide you and answer questions
you may have about living at Cumberland Tower. It contains information
about your community, condominium life and how to maintain your home.
We hope you will find this handbook helpful in making the transition into
your new home both easier and more enjoyable. Please be sure to pass this
manual along to any future owners of your unit to assist with their transition
into the community.
The Declarant will, in due course, register the Declaration and Description
and in doing so create a Condominium Corporation. Any decisions or
approvals regarding the building will eventually be the responsibility of the
elected Board of Directors, but prior to registration they will be addressed
by 200 Cumberland Building Group Inc.
Sincerely,
Laurent Trembley
Director of Condominium Properties
Michael Firestone
Vice President, Development Operations
NOTE: T his booklet is intended as a reference guide only and the Declarant will not be liable
for errors or omissions contained herein.
2 3
Contents
4 5
INTRODUCTION
6 7
INTRODUCTION Customer
Care
A member of the Customer Care team will have arranged
for your Pre-delivery Inspection (PDI) prior to your
The Camrost-Felcorp Team scheduled Occupancy Closing Date. The Customer Care
Customer Care addresses your concerns from the time
team are responsible for ensuring rectification of any
you occupy your unit until the expiry of your warranty.
PDI and warranted deficiencies in a timely manner.
Acting as the company’s diplomats, they review all the
Specifically, these responsibilities are to:
facts to reach a fair decision to resolve your concerns, as
well as 200 Cumberland Building Group Inc.’s goals for · Liaise with Construction to monitor progress of unit
excellence. completion;
· They offer home buyers a personal approach to service; · Record and follow up on work requests for warranty
repairs;
· The Customer Care Staff act as the liaison between the
200 Cumberland Building Group builder and the purchaser. · Conduct inspections and monitor progress of
necessary repairs.
Inc. retained the Camrost-Felcorp After your interim occupancy date has been arranged,
your primary contact will be our Customer Care Please direct any questions or concerns regarding
team to oversee the development Representative(s). common element deficiencies to the Property Manager.
8 9
FREQUENTLY
ASKED
QUESTIONS
10 11
FREQUENTLY Customer
Care
a charge for those who do not dispose of cardboard
boxes in the proper manner.
14 15
GENERAL Resident Information Forms
Resident Information Forms are important and must be
set out in the Declaration of the Corporation.
The payment is due the first of each month. It is required
16 17
The Corporation does not pay for: Insurance Suite Entry Doors Water
· Painting, decorating, cleaning, or repairing the interior of The Condominium Corporation carries public liability The exterior portion of this door is part of the common All water used by the Corporation is paid for by the
a Unit insurance to protect the Corporation in case of lawsuits elements and, therefore, no knocker, decoration, or any Corporation. Individual Owners receive a separate water
· Electricity usage in the suites arising from bodily injury on the common elements, or other item is permitted to be installed or posted thereon. bill from allocation on the utility bill from the metering
through the operation of the Corporation. The Corporation Weather-stripping installed around this door would company.
· Water usage in the suites
also carries all risk insurance for fire and major perils. The interrupt proper air circulation and exhaustion, and is
· Cable television property is professionally appraised before the annual therefore, not permitted. Cable Television
· Telephone service renewal or replacement of the policies is undertaken to
guarantee that the coverage is adequate. The building has been pre-wired for cable television.
· Insuring upgrades to or the contents of a Unit or public
Keys / Locks Residents must deal directly with the cable company
liability insurance for Unit owners
You have received keys and fobs and have been advised for cable television service. The Rules of the condominium
· Maintaining appliances NOTE: Individual Owners must provide corporation prohibit the installation of T.V. antennas,
of their application. No Owner shall change any lock or
· Maintaining the in-suite heating and cooling units their own insurance for liability and on the place additional locks on the doors to any Unit, or in the aerials, or satellite dishes unless the prior written
"contents" of their Units. The Corporation's Unit, or to any part of the Common Elements of which consent of the Board is obtained, of which consent may
policy for replacement cost insurance has such Owner has the exclusive use. be unreasonably withheld. Rogers Cable (1-888-764-
Leasing of Units provided for the restoration of the Unit to the 3771)
No Owner, other than the Declarant, shall lease his base condition it was in, as per the original
Unit, either short term or long term unless he first schedule of standard finishes when the Window Coverings
Telephone/ Bulk Ultra High-Speed Internet
delivers to the Corporation a “Tenant’s Undertaking and original purchaser took possession of it. No Residential Unit Owner or his tenant shall install
Service
Acknowledgement” form signed by the tenant in which Essentially, this means that laminate flooring, drapes, blinds, or similar window covering in any colour
the tenant agrees to comply with the provision of the tile floors, broadloom (where laid), kitchen and other than white or off-white backing or alter the interior Bulk ultra high speed internet service in the building
Condominium Act, 1998, the Declaration, By-laws and bathroom cabinetry, and two coats of finish design or colour of any part of a Residential Unit where being supplied by Rogers at the cost included in your
Rules of the Corporation. paint applied to the walls, would be insured. such change, alteration, or decoration is normally visible monthly maintenance fees* Telephone service may be
The Corporation's insurance does not cover from the exterior thereof. provided by your choice of Rogers or Bell.
The Unit Owner shall provide an information statement
in the Corporation’s form (Resident Information Form) wallpaper, additional broadloom, or rugs of any
setting out the number and relationship to one another kind, appliances or any upgrades, including Garbage & Recycling
Building Entry System
of the intended occupants of the Residential Unit under those supplied by the Declarant. Similarly,
The Property Manager or Concierge will insert your name The garbage chute may not be operational when you first
the lease, the license number of any private passenger furniture and personal belongings are not
and entry code number on the directory board upon move into the building in which case all garbage is to be
vehicle intended to be parked in such Parking Unit, the covered.
receiving your completed Resident Information Form. brought down to the garbage room on the P1 level.
length of term of the tenancy and other such useful
The building is equipped with a garbage chute with
information, as may be set forth in the Rules of the
It is strongly recommended that each Unit Owner sorting capability. Before disposing of recyclables down
Corporation. Lockers
acquire a Condominium Homeowner's policy which is the chute, you must select the appropriate designation.
The Unit Owner shall remain directly responsible to available from most insurance companies. This will Lockers are located on levels 2 through to P6. You More details will be provided once the chute system is
the Corporation for all common expense assessments, insure furniture, appliances, rugs, drapes, wallpaper will have been provided with a locker assignment by operational.
insurance deductibles, and any other charge the Board and other decorations which have been added since the Customer Care. You will require a padlock for the door.
Loose garbage shall not be deposited down the garbage
may direct to the Unit notwithstanding the leasing of Unit was built. It also provides liability coverage should Before occupying a locker, please ensure you have
chute. All garbage must first be properly bound, packaged,
the Unit and, in this regard, provided the Unit Owner has a visitor to your home suffer an injury for which you checked the number and the correct level. It becomes
or bagged to reduce or eliminate mess and odours within
been notified by ordinary prepaid post to his address for are liable. Further coverage can be added and typically rather inconvenient at a later date to discover the locker
the garbage rooms on each level and in the compactor
service, he shall be responsible for any legal and other policies of this type provide for paying hotel bills should you are occupying belongs to someone else, and that you
room at the bottom of the chute.
costs incurred by the Corporation in seeking to obtain his it be necessary for you to vacate your suite because of have to move the contents.
tenants’ compliance with the Declaration, the By-Laws, damage to your home. Any insurance agent can advise Bound or bagged garbage shall be of a reasonable size to
IT IS AGAINST THE ONTARIO FIRE CODE TO STORE ANY TOXIC
and Rules of the Corporation. you on this matter. permit same to travel easily down the chute and shall not
OR HAZARDOUS MATERIALS IN LOCKERS.
be left in the hopper of the chute. Large items and cartons
shall be stored in such areas designated by the Board.
18 19
No garbage is to be placed in the chute between the hours In-Suite Renovations
of 10:00 p.m. and 8:00 a.m., as the resulting noise would
No Owner or Occupant of a Residential Unit shall do any
disturb other residents in the building.
of the following work without the prior written approval of
the Board of Directors:
Pets · Major plumbing;
No animal, livestock or fowl of any kind other than · Major electrical;
household pets shall be kept or allowed in any Residential
· Major mechanical, including changes to the fan coil
Unit. One (1) dog, or one (1) cat not exceeding 10
system;
kilograms or (22 pounds) is permitted, and or two (2)
canaries, budgies or other small bird, or an aquarium of · Structural changes;
goldfish or tropical fish, or one (1) small caged animal · Alteration to the television cable system;
usually considered to be a pet. · Renovations, other than painting and wallpapering.
No pet that is deemed by the Board or Property Manager,
in the absolute discretion of such party, to be a
Parking
nuisance shall be allowed upon or kept by any Owner in
a residential unit. Such Owner shall, within two weeks Each Owner of a Parking Unit shall provide the Corporation
of receipt of written notice by the Board requesting the with license numbers of all motor vehicles driven by the
removal of such pet, permanently remove such pet from Owners, residents or tenants. Parking Units shall only be
the Unit and common elements. used by owners or tenants of the Parking Unit
No attack dogs shall be allowed in any Residential Unit, No motor vehicle having a propane or natural gas
and no breeding of animals for sale shall be carried on, in, propulsion system shall be parked in a parking unit, or
or around any Residential Unit. the common elements. Occupants will not be permitted
to store bicycles and any other materials in their parking
spaces.
Amenities
Extra garage door openers will be available for purchase
Amenities are located on the 3rd and 5th floors and from the Property Manager at a cost of $100 (subject to
consist of a fitness area, a pool and an events area. change) only for use by the homeowner. No guests will be
permitted to park in an Owner’s Parking Unit
Terraces & Other Exclusive Use Areas Note: You are responsible for battery replacement in your
Terraces and other exclusive use areas shall not be used device when necessary.
for cooking and barbecuing except if provided with a
natural gas outlet. These areas are not to be used for
storage of any goods and materials and shall not be used
for hanging or drying of clothes.
20 21
SUITE
MAINTENANCE
& HOUSEHOLD
TIPS
22 23
SUITE MAINTENANCE Dryer Lint Trap
If you have a stacked or side by side washer and dryer,
Controlling Humidity
CONDENSATION & HUMIDITY
& HOUSEHOLD TIPS the lint trap in your machine is located inside the door
and should be cleaned after each load. There is another
The most common change in your new home, with new
improved construction techniques, is the increase
built-in lint trap that needs to be cleaned on a regular in indoor humidity levels in the winter. Considerable
basis, and it is located in the ceiling in the exhaust duct, amounts of moisture are produced as a result of normal
ahead of the exhaust fan. This built-in trap has been household activities such as growing plants, cooking and
installed to reduce the chance of escaping lint fouling the bathing. With less cold, dry air flowing through the unit
exhaust fan. To avoid blocked ducts, humidity problems, from the outside, this moisture tends to build up indoors
Exhaust Fans We cannot emphasize enough the importance of not
disposing rags, papers, cat litter, etc. down toilets and and slow drying clothes, this trap should also be cleared and raise humidity levels.
When showering, bathing, drying clothes, and cooking, after every load.
drains. Food items of any kind and, in particular, grease Humidity can be beneficial, but only up to a level
please activate the exhaust fan in order to reduce
and rice cause serious blockages in the drains. Food of about 30 to 35%. Above this level, condensation
condensation, which is usually quite prevalent in newly
should be cleared from plates and pots before being Heating & Cooling begins to appear on the innermost surface of double
constructed buildings. Replacement and/or repair of the
placed in the dishwasher. Homeowners are responsible paned windows on cold days. In very cold weather, the
exhaust fan is the homeowner's responsibility. For more Heating and cooling to the Units are provided by a fan
for any cost arising from cleaning blocked drains. humidity levels will need to be even lower (20 to 30%)
information on controlling humidity levels within your coil system, with individual thermostat control. The
to avoid condensation. The following chart gives the
suite, please see page 25. Corporation is not required to provide preventative
recommended indoor humidity levels for various outside
Washing Machines maintenance to these units, as they are not a common
temperatures. If condensation is left unchecked, in
element but rather form part of each unit. Unless, and
Electrical According to the supplier, a washing machine installed in extreme cases, peeling paint, mildewed walls, carpet
your Unit comes equipped with nylon reinforced hoses until such time as the Board of Directors elects to provide
No Owner shall overload existing electrical circuits in his or floor damage and odours may result.
for the water supply. These hoses must be inspected such a service, Owners are required to maintain the
Unit and shall not alter in any way the amperage of the fan coil units in each suite including the replacement
regularly and should be changed at least every 5 years
existing circuit breakers in his Unit. of filters. Filters will be available for purchase from
with hoses of the same specification. The purpose Recommended Inside Relative Humidity
An electrical panel is located in each Unit. It is essential and intent of this Rule is to reduce or eliminate the the Property Manager and should be changed every 3 for 21 °C with Double Glazing
that the Board of Directors and Toronto Hydro be contacted considerable inconvenience and costs incurred as a months. Failure to perform the manufacturers required
prior to any changes which you wish to make to the wiring result of flooding caused by the bursting of washing maintenance will void the fan coil system warranty.
of your Unit. Otherwise, the Condominium’s insurance Outside Air Temperature Indoor Relative Humidity
machine hoses.
and your personal insurance could be made invalid. -28 °C below not over 15%
Only detergents, softeners and additives suitable for use Cabinetry
in high-efficiency washers may be used in this machine. · Periodically check hinge screws; tighten if loose. -28 °C to -23 °C not over 20%
Plumbing -22 °C to -17 °C not over 25%
When the washer door is open, the area beneath the · Although shelves are treated with a water-resistant top
Water shall not be left running unless in actual use. The rubber seal located between the interior and exterior of coat, water or other liquids allowed to sit on the surface -16 °C to -12 °C not over 30%
water closets (toilets) and other water apparatuses shall the machine, should be cleaned regularly to avoid odours. for a prolonged period of time may cause staining and/ -11 °C to -6 °C not over 35%
not be used for purposes other than those for which they or bubbling.
are constructed. -5 °C to 4 °C not over 40%
It is important that you are aware of all shut-off locations.
Fire Safety
There is one pair of shut-off valves (hot and cold) for the
water supply in your entire suite. In addition, there are Inspection and testing of carbon monoxide detector,
shut-off valves for each toilet behind the bowl. smoke detector, heat detector and voice communication
speaker will be done periodically by the Property Manager
When water overflows from any fixture, it inevitably
as required under the Fire Code.
results in damage to the suite or suites below and the
resulting costs to repair are charged to the resident.
24 25
If moisture can be reduced to the humidity levels problems within your unit is a willingness by you to · Use trivets or mats under hot dishes and placemats Laminate Flooring and
shown above, it may help cure troublesome surface reduce humidity. Condensation on an inside window under china, ceramics, silver, or other objects that can Engineered Flooring Care Guide
condensation problems. Damage caused by dampness surface is the signal to reduce the humidity in your unit. scratch the surface. CARE AND MAINTENANCE
or condensation due to failure by homeowner to maintain Some controllable sources of water vapour which add NOTE: Stone surfaces are susceptible to staining, Laminate flooring is made up of individual layers (wood
adequate ventilation is excluded from the warranty. humidity within your unit are: a kettle left boiling, long particularly from oil-based products. The Declarant is particles/paste) pressed and bonded together, with an
CONDENSATION – SOME CAUSES AND POSSIBLE CURES hot showers, dishwashing, over-watering of plants, and/ not responsible for any stains that may occur in natural image on the surface of the substrate or underlying core
Construction practices today by reputable builders/ or too many plants in a given space, use of a humidifier, stone surfaces after the occupancy closing date. Simple layer. If the environmental conditions are too dry, the
developers result in better built homes than ever realized cooking, fish tanks, etc. – just to name a few. maintenance using stone cleaners along with a stone laminate flooring layers may contract, leaving permanent
before. The use of the latest available materials and better Excessive winter humidity can usually be reduced by sealer will greatly reduce the potential for staining. gaps between the strips or at the perimeter of the room or
controlled construction methods has given us structures effective ventilation. Use the exhaust fans provided in Honed stone is a delicate and high maintenance product. the area. If the environmental conditions are too humid,
of beauty and practicality. Modern buildings have more your unit to exhaust excessively humid air directly to the To achieve the honed finish, the polishes, waxes and the laminate floor may expand causing all edges (sides
indoor facilities, e.g. saunas, pools, recreational facilities, outdoors. Occasionally open a window for a short time, sealers that are applied during the manufacturing and ends of boards) to press against each other and curl
etc. which adds to humidity conditions, and are less likely bringing in cooler, less humid air into your unit, thus process must be removed. In doing so, the pores of upwards.
to have outside air infiltration as seen in older buildings. reducing the overall humidity. Use bathroom fans while the product are opened thus making the stone more The homeowner has a responsibility to maintain indoor
Condensation on windows and frames is an indication showering, use the range exhaust fan when boiling water, vulnerable to absorption of staining.. humidity levels through humidification, ventilation, air
of excessive water vapour, (which cannot be seen in the and use the dryer exhaust when using the clothes dryer. conditioning or dehumidification to prevent permanent,
air). The amount of water depends on temperature and It is hoped that these few basic principles will serve to irreversible damage. A hygrometer can be used to monitor
Laundry
humidity. If left unchecked, water damage to window simplify the understanding of a very complex problem indoor humidity levels. Damage caused by dryness or
· Regularly inspect ceiling-mounted dryer lint trap and dampness due to failure by homeowners to maintain
ledges, walls, and floors (including carpets and even the and make you a condensation expert and trouble-shooter.
clean. proper indoor humidity level is excluded from warranty.
furniture on wet carpets) will result.
· Ensure washer drain hose is correctly inserted into Keep the laminate floor surface free from dust, grit, sand,
Condensation problems arise because air can hold only Door Alarm Contact – Security System
drain pipe before using machine. and abrasive particles by sweeping daily with a proper
a limited amount of water vapour; an amount that varies
DO NOT paint over the door alarm contact mounted on
with temperature, cold air being able to hold less water · Inspect washer hoses on a regular basis. broom and vacuum. Remove marks from the surface with
your suite entrance frame. products specifically made for laminate floor cleaning.
than warm air. · Make sure you turn hot and cold water valves off when
See manual provided for instructions on how to utilize · DO NOT use a scrubbing machine or a wet mopping
When air at a given temperature contains all the water leaving your home for an extended period of time.
the In-Suite Security System. process for cleaning
vapour it can hold, it is said to have a relative humidity of · Use exhaust fan when using dryer.
100%. If it contains only half the water vapour it can hold · DO NOT use soaps and strong detergents
at that temperature, then the relative humidity is 50%. If Granite, Quartz, Marble & Limestone
Water Damage · DO NOT use water emulsion type waxes
the temperature changes, but no water vapour is added or Although these are very strong and durable natural
removed, then the relative humidity will also change, and In order to avoid possible water damage to the floor below, · DO NOT use oil treated sweeping compounds, or oil
stones, the exact strength of any particular piece of
humidity will continue to rise with the falling temperature spills or leaks should be mopped up immediately, and treated mop in daily maintenance as they will eventually
granite, quartz, marble, or limestone depends on the
until the dew point is reached, i.e. the temperature at leaks repaired promptly. When showering, ensure that discolour the wood.
quarry site and on the variety of stone itself. To clean a
which the relative humidity becomes 100% (“dew point countertop, a mild dish soap or stone soap and water is the shower curtain is inside the tub, or that the shower KEEP WATER OFF THE FLOOR SURFACE
temperature”). Any further decreases in the temperature sufficient, although in general, it’s best to use products door is closed. Never wash your laminate floor with direct water. Use a
will force some of the vapour to condense as water, made specifically for stone. damp mop/cloth. Do not leave water or any other liquid
because the warm moist air inside the unit comes into to dry on your floors. Avoid tracking water onto your
Windows
contact with the cooled surface (such as an outside floors by protecting your floors at exterior doorways with
window). General Guidelines for Stone: Never leave windows open when not at home or during a
mats or rugs.
· DO NOT place hot items right off a stove or out of an oven rain storm, as it can lead to damage of the Suite as well as
Each person has their own level of personal comfort
directly on the stone surface. the rest of the building. Damage caused is not covered by PREVENT INDENTATION MARKS AND SCRATCHES
and their own personal tolerance level when it comes
The Condo Corporation. Use adequate floor protection (felt pads) under all
to humidity. Some humidity is necessary for comfort · Use coasters under all glasses, particularly those
furniture and chair legs to prevent scratching the floor.
and health, and the first step in solving condensation containing alcohol or citrus juices.
Use protective mats at doorways and high traffic areas.
26 27
Protect your floor when moving heavy pieces of furniture resistant surface, a rubber mat may be used. Rubber Monthly Maintenance Checklist
and appliances. If heavy objects are moved across a bath mats must be removed after every use to avoid
· Clean fan coil filter and replace as necessary
laminate floor, it should be protected by rolling over damage to the surface of the bath.
plywood protection only. · Have fan coil unit serviced in September each year
· DO NOT apply adhesive backed slip-resistant decals as
Laminate floors will show indentation marks caused by they may damage the surface of the bath. · Check exhaust fans (bathroom and laundry room) for
high pressure points such as ladies’ high heeled shoes. blockage and proper ventilation. (When cleaning the frill
· Chemicals found in some toilet bowl cleaners,
Do not wear shoes that are covered with dirt, gravel, or and fan blades, be sure to turn off the power).
particularly the tank installed automatic dispensing
abrasive dust. Keep your pet’s nails cleaned and trimmed type, will cause the toilet tank components to fail · Check sealing around windows and doors for air and
as they could damage the finish of your floor. Although prematurely. We do not recommend the use of these water leaks
the finish is durable, sharp and pointed objects can cause types of cleaners. · Check windows and screens are operating properly
damage to your floor.
· Check and reset ground fault circuit interrupter (GFCI)
The Declarant is not responsible for any damage to your
Helpful Hints for the Winter Season · Test smoke alarms at least once a month to ensure that
laminate floors after the Occupancy Closing Date and/or
As the winter season approaches we would recommend it is functioning properly and (clean the appliance itself
damage caused by improper maintenance.
that you prepare your home for the cold weather. To help once a year).
you in this task, we have put together a few suggestions · Check and clean clothes dryer vent
Bathroom Fixture Care Guide for maintaining the heat and comfort level in your new · Check sink and bathtub drains for blockage and clean as
Your new bathroom and kitchen fixtures are constructed home. We have also noted a few other areas in your home necessary
of vitreous china, acrylic, enamel steel, or stainless steel. which will now require attention.
· Monitor relative humidity level and check for
These materials have been selected after undergoing · Maintain your fan coil unit with a yearly cleaning. Be condensation during cold weather
extensive testing to ensure years of trouble-free sure to change your filter regularly.
performance. The surface of the fixture, while extremely
· Vacuum grills to prevent any blockage of air. Remove
durable, does require proper care:
any furniture from in front of registers and cold air
· DO NOT clean the fixture with abrasive type household returns and be sure to allow for adequate air circulation
cleaners, abrasive scouring pads, high pH rated alkaline, around the windows. Adjust the air flow in unused
or acidic based cleansers, or any cleaning agent not rooms as required, however, please be sure not to
recommended for the specific purpose of cleaning the entirely close off the grills, or the air control flap in the
fixture in question. ductwork itself.
· Drain cleaners may damage the fixtures. If a drain · Check and close windows to prevent drafts.
cleaner must be used, rinse the surrounding surface
· During extremely cold spells, you may find it necessary
with water immediately after use.
to keep the temperature set a little higher than usual.
· DO NOT use drain cleaners in toilet bowls at any time.
· You may want to keep the thermostat set to “fan” rather
· Personal cleaners and shampoos with high pH rated than “auto” in order to keep the fan running constantly,
alkaline or acidic content may damage the surface of the which can help maintain more even heating or cooling of
fixture. Rinse the fixture immediately after use. your home.
· Avoid sharp blows, or dropping heavy objects on the
fixture as they can damage it.
· Acetone, nail polish remover, other similar solvents or
extreme heat (e.g. cigarettes, curling irons, etc.) will
damage acrylic fixtures.
· DO NOT allow contact with such items.
· If your bathtub is not supplied with a factory applied slip-
28 29
WARRANTY
INFORMATION
30 31
WARRANTY What’s Not Covered
Knowing what’s not covered by your warranty is just
all of the warranty items that you want to report.
Year-End Form: You can submit a Year-End Form during
32 33
If there is anything we can do to
make your home more comfortable
and/or enjoyable, please do not
hesitate to contact us.
34 35
188 CUMBERLAND STREET
TORONTO, ONTARIO