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Objectives
November 22, 20176 min read
Setting realistic training objectives may be the most critical, yet the
most overlooked phase of the entire training and development cycle.
With the training team raring to go straight to designing slides and
facilitating classes, there is always that tendency to rush through
formulating realistic learning goals and objectives.
When writing down desired learning outcomes, always make sure that the
outcome is phrased in such a way that leaves nothing to interpretation.
Avoid using vague words like ‘understandʼ, ‘realize,ʼ and ‘learn.ʼ Make use
of verbs that show observable measurable and observable action
instead.
These conditions, at first glance, might seem quite trivial. However, they
can and will play a big part when designing and implementing the
program. So, take these conditions and limitations in great regard when
creating your training objectives.
At the end of the day, results will always be the measure of any
programʼs success. Training objectives need to be grounded on
observable outcomes. These outcomes, in turn, have to be based on
certain criteria. Furthermore, these benchmarks are usually based on key
performance indicators or skill levels based on scorecards or rubrics.
The SMART format has been the go-to standard when it comes to
formulating any type of objective – training or otherwise. Creating
measurable learning objectives can be summed up in five letters, and
these are:
S – Specific
Desired training goals, first, need to be specific. And that meaning each
expected output can be defined by the ‘who,ʼ ‘what,ʼ and ‘where
(optional).ʼ Who will demonstrate what skill, and where? And donʼt forget
to only focus on one specific skill/knowledge for each objective.
M – Measurable
Secondly, learning outcomes also need to be measurable. This means
that a person must be able to quantify and/or qualify the expected output
from a learner. This second characteristic answers the question ‘How?”
How was the skill demonstrated? Can the demonstrated skill be
observed?
A – Attainable
Being attainable means that the training objectives are realistic given the
set amount of time and resources. Is it actually be possible to attain the
goals given the situation? Of course, you cannot expect learners to
capably demonstrate a complex skill given just thirty minutes or an hour
of training.
R – Relevant
Being relevant answers the ‘Why?ʼ question. Always remember WIIFM
(“Whatʼs in it for me?”). Learners need to know why they are in training
and what they can get out of it. Can the skills or knowledge that theyʼre
going to learn to help them perform better at work? Can the
skills/knowledge taught at the training session be used in actual work
scenarios?
T – Time-bound
The time-bound element answers the question, ‘When?ʼ There is a saying
that a goal without a deadline is just a dream, and the same also applies
to creating training objectives. For most training sessions, the deadline
is usually at the end of the session. There are cases, however, that
attaining set goals can take a few days to a week – sometimes even
months!
Conclusion