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Copyright 2010 SGS Technologie LLC

Agenda

Corporate Overview

Solutions and services provided


 Microsoft & Custom development Services
 Open Source Services
 Oracle solutions and services

Delivery Methodology

Clients & Customer Case Studies

Copyright 2010 SGS Technologie LLC


Who are we

 A Global software solution and services provider

 A Global Microsoft Gold Certified partner and IBM business partner and
Oracle Silver certified Partner

 A Global RFID specialist solutions and Managed Services provider

 Possess deep technical and implementation knowledge on Microsoft / IBM


Oracle and Open source technologies

 Over 400+ skilled resources spread across US, APAC and EMEA
(Headquartered in the US)

 State-of-the-art facilities with dedicated connectivity

 Adheres to SEI – CMMi and ISO 27001 quality standards

Copyright 2010 SGS Technologie LLC


Majestic People Group
Founded: SGS Technologie is the first IT Company started
by Majestic People in 2000 in Jacksonville, Florida, USA

Ownership: Limited Liability Company (LLC).

Size: 200+ employees

Growth rate: 75%

Founded: Majestic People InfoTech – in 2002 at


Coimbatore (Delivery & Support center). Registered
under STPI (Software Technology Parks India)

Ownership:: Private Limited Company.


Ownership

Size: 200+ employees

Growth rate: 85%

Copyright 2010 SGS Technologie LLC


Agenda

Corporate Overview

Solutions and services provided


 Microsoft & Custom development Services
 Open Source Services
 Oracle solutions and services

Delivery Methodology

Clients & Customer Case Studies

Copyright 2010 SGS Technologie LLC


Solutions and Services
Product based Development
 New Product based Development
 Product Reengineering Services
 Applied research & Prototyping

Custom Development (Microsoft, Oracle & Open Source)

 Designing and delivering custom solutions using Oracle, Microsoft and open
source technologies

ERP
 Custom ERP
 ERP Systems Integration
 Web Enabling Systems - eBusiness Applications
 Workflow, Scheduling and content management Systems

Managed Services & DR Infrastructure services


 24/7/365 Technical & Functional support
 Tier III Data Center Infrastructure facilities for hosting, Disaster recovery sites

Copyright 2010 SGS Technologie LLC


Solutions and Services

License Management
 Provide Oracle / Microsoft licenses and business practices
 Licensing Metrics & Creative financing models to meet your budget

Implementation
 Business Process Definition / Reengineering
 Full cycle Implementation & support (Pre – Post Implementation) for Oracle’s
E-business suite applications and also Microsoft Dynamics

Upgrades
 Upgrade of earlier Oracle application releases (10.7/11.0.x) to R 12
 Impact analysis for Oracle applications 11i/ R 12 upgrade

Migration
 From non Oracle/ Microsoft to Oracle/ Microsoft Technologies

QA and Testing services


 Independent Verification and Validation testing
 Structured black-box , grey-box and application penetration testing

Copyright 2010 SGS Technologie LLC


Application Development and Maintenance

Multiple Engagement and Delivery Models


Technologies Application Servers Open Source Frameworks

 .Net / C# / VB / ASP / Silverlight  IIS 6 ,7 .Net 1.1,2.0,3.x  Struts, Hibernate, Spring,


 Sharepoint / Infopath / Biztalk  MOSS 2007/2010 Stripes
 PHP / Joomla / Magento /  Websphere / Streaming server  Zend. Codeigniter ,Cake PHP
Wordpress / Flash / Flex  Oracle 10g & 11g AS  OS commerce, ZenCart
 Java, J2EE, JMS, Liferay  JBoss  Ruby on Rails
 Javascript, JQuery, Mootools  Apache HTTP, Tomcat  Mono C#
 Windows Mobile / GPS /  WAMP, LAMP, XAMPP  iBatis, Ant
RFID / IPTV
 Witango / Cold Fusion
 XML / XSLT

Databases & Reporting Testing (IV&V) Business Intelligence

 Design and Implementation of


 Oracle 8 – 11g  WinRunner, LoadRunner, QTP
 SQL Server 2000 - 2010  QA Run, QA Load
EPM solutions using
MOSS /Workflow/ Biztalk
 MySQL 4.x, 5.x  JUnit, Code Coverage
 Application Management
 MS Access  Stress / Penetration /
 MS reporting services Regression / Blackbox testing Services
 24x7 Global Support
 Crystal Reports  Trac / Bug Tracker

Copyright 2010 SGS Technologie LLC


Managed DBA services

Copyright 2010 SGS Technologie LLC


Managed Oracle DBA Services
Oracle RAC
Database Software Installation Oracle Data Guard/Standby
 Configure the Hardware & Storage for Oracle 10g RAC setup
 Validate the Hardware, Operating  Setup Physical as well Logical
System & Storage  Install and upgrade Oracle 10g Cluster ware and Oracle Dataguard configuration
Database Software Locally or on Shared Disks
 Configure OS File Systems & design  Configure Fast Start Fail over
storage to meet requirements  Create Database Instances on all RAC nodes using ASM,
 Configure Single Node or Multi Node
NetApp, Veritas CFS, OCFS, Raw devices, etc
 Install the Database Software Dataguard setup for Oracle Real
 Create Backup scripts for Database, OCR, Voting Disks Application Setup
 Upgrade Software
 Configure Transparent Application Failover and Listener  Configure Dataguard Mode based on
 Apply Patches and Critical Updates
Load balancing Application & Business requirements.
 Configure Services to provide High availability to the
Applications
Performance Tuning
 Create Database using Oracle 10g ASM, NetApp, Veritas
 Identify and improve the performance of SQL CFS , OCFS etc
and PL/SQL
Oracle Grid Control
 Improve Application response time by  Install and configure OMS to support
employing “wait based” analysis across the Oracle 10g Grid Control monitoring
DB stack  Single or Mass deployment of Grid
 Utilize 10g AWR/ASH/ADDM and Statspack Agents
reports to identify database bottlenecks  Configure Grid Agent for unique
 Utilize 10g Scheduler and Resources to Centralized monitoring
optimize the database Jobs  Configure Alerts for OS, Database,
Apps, Application Servers
Oracle 11i / R 12 Support
Oracle DB Maintenance
 Install, configure and administer Oracle Application 11i
Database Backup/Recovery
 Clone using Rapidclone, Autoconfig and adclone utility  Schema, Users & Security Policy
 Design backup procedure based on  Upgrade Oracle 11i Maintenance
Application, Business and Storage  Multi Org implementation  Perform quarterly health-check of
 Design Recovery procedure for faster databases
 Patching Oracle Apps environment
Recovery  Assist with schema changes
 Customization updates
 Use RMAN/Customized Scripts for  Maintain space and key performance
User Access and System Administration
Oracle Database backup/recovery indicator statistics
 Recovery procedures
 Create Scripts/Maintenance Task for  Assist with data migration and db
Data/File/Redo Logs backup Database Configure JVM and Jserv processes for Load Balancing refreshes
Backup/Re  Troubleshoot Concurrent Managers, Apache, Jserv issues  Assist with production releases
 Optimize Database performance

Copyright 2010 SGS Technologie LLC


Application Development and Maintenance

Applications

Oracle E-Business Suite


Siebel OBIEE Oracle Fusion
(11.0.X to R12)

Middleware

Application Server Service-Oriented Business Intelligence /


Developer Tools
/Security IDM solutions Architecture ECM

Database

Oracle Database Enterprise Manager /


Real Application Clusters Data Warehouse
9.x to 11g Grid Control

Strategic Business Consulting Migration/Upgrade


Project Advisory Consulting Build Custom Applications & Components
Programme Management Tech-Arch Consulting
Global Roll Out 24*7 Managed Services
License Consulting Training

Copyright 2010 SGS Technologie LLC


RFID Grid - managed services offering

Copyright 2010 SGS Technologie LLC


RFID Grid - managed services offering

Our experienced hardware and software consultants help the customer to


implement RFID solution in the following aspects :

 Site surveys
 ROI calculations
 Reader and Printer Selection
 Middleware Selection
 Tag Selection
 Installation
 Pilot execution and Rollout
 Post production maintenance and support

We have helped our global customers to achieve good ROI by


implementing RFID track and trace solution. Our customized RFID
printing solution helps the customer to encode RFID labels quickly.

Copyright 2010 SGS Technologie LLC


RFID Grid - managed services offering

RFID managed service offerings :

Centrally located high end server with the following options


- load balancing
- clustering
24/7 customer support
Backup and recovery
Secured data transactions
Standard interface options to subscribe data
(Webservice, CSV etc.,)

Our high end server collects the data from all remote locations and provide
the same to all their authourized customers as and when required in the
form of web based reporting.

Copyright 2010 SGS Technologie LLC


Agenda

Corporate Overview

Solutions and services provided


 Microsoft & Custom development Services
 Open Source Services
 Oracle solutions and services

Delivery Methodology

Clients & Customer Case Studies

Copyright 2010 SGS Technologie LLC


G-local delivery

MPLS

Hosting Infrastructure

US - HQ
Centers – India , Singapore & Australia
MPLS Connectivity
Secure Delivery Center environment
 ISO 27001 compliant
 DR/Redundant Telecom Infrastructure
 Communication Infrastructure:
VOIP llnes, IP Phones
System Managed Services

Copyright 2010 SGS Technologie LLC


DR Infrastructure

 Tier III compliant and adheres to Uptime


Institute standards

 Easily reachable by Air, Rail and Road

 Away from Chemical and Power plants

 Non Seismic Zone thus safe from


Earthquake

 Safe from Volcanic eruptions and forest


fires

 Away from Rivers, Sea’s and Oceans thus


safe from Floods, Tornadoes, Hurricane
and Tsunami’s

Copyright 2010 SGS Technologie LLC


Methodology

 5 Staged Approach

 Robust Methodology evolved


from best SDLC practices

 Deliverable Based Approach

Copyright 2010 SGS Technologie LLC


Engagement Models

 Outsourcing of an end-to-end process, function or task


Managed  Performance based on output SLAs and defined controls
Services  Service Provider manages people, process and technology/tools
 Reduces cost models due to scale leverage creating stable budgets

Extended Team  Delivery from nearshore and offshore locations


or  FTE based delivery model with people assigned to the engagement
ODC  Useful where ongoing deliverables form part of the scope

Project Based  Infrastructure Consulting assignments, relatively short term assignments


(Fixed Bid &  T&M and Fixed price models based on defined scope of work
T&M)  Useful where scope and deliverable are well understood

 Vendor provides build-out of infrastructure and resources


Build-Operate-  Vendor provide process standardization for offshore delivery center
Transfer  Customer has the option of buying out delivery center
 Useful where setup of delivery center needs assistance and stabilization

Copyright 2010 SGS Technologie LLC


Typical Resource ratios

Ratio to
Profile Responsibility Team
Member*
Overall Management of the Engagement with Delivery Ownership 1:100
Delivery Manager
including staffing concerns, HR,
Senior Business Analyst responsible for metrics tracking and 1:50
Lead Analyst monitoring that the release and work assignments are tracking as per
plan
Senior Manager responsible for tracking one particular area of 1:30
deliverables. Typically this position would be responsible to ensure
Manager
work delivery is being completed as per SLAs for the given area of
operations. Team Size is dependent on staff head counts
Responsible for day-to-day work assignments and ensuring 1:10
Team Leads productivity. Metrics collection and reporting on a weekly basis is also
performed.
Individual Contributor responsible for delivery of work assignments 1:1
* Team Member
This layer may be broken down into Sr Developer and Developer etc.

HR Shared or Dedicated Human Resource representative. (non-billable) 1:100

Ensure Majestic Infotech internal quality processes are followed 1:100


Process Manager
(independent of the customer quality requirements) (non-billable)

Copyright 2010 SGS Technologie LLC


Right shoring

Copyright 2010 SGS Technologie LLC


Agenda

Corporate Overview

Solutions and services provided


 Microsoft & Custom development Services
 Open Source Services
 Oracle solutions and services

Delivery Methodology

Clients & Customer Case Studies

Copyright 2010 SGS Technologie LLC


Some of our customers in US

Copyright 2010 SGS Technologie LLC


Some of our customers in US

Copyright 2010 SGS Technologie LLC


Some of our non-US customers

Copyright 2010 SGS Technologie LLC


Why SGS / Majestic People ?

 Assured Cost Savings

 Quality and Reliability

 On Time delivery and focused Services

 Deliverable Based Project Management

 Partnership Model

Copyright 2010 SGS Technologie LLC


Reach us at :

SGS Technologie
6817 Southpoint Parkway, Suite 2104,
Jacksonville, FL – 32216
sathishk@sgstechnologies.net

Copyright 2010 SGS Technologie LLC