Whirlpool Fault Codes

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1 of 43 07/31/2018, 14:10
Whirlpool Fault Codes http://www.appliancehelponline.com/whirlpool.html
WHIRLPOOL FAULT CODES
Whirlpool Range / Stove / Oven Fault Codes

Failure Code Fault Code Description
4 Digit Failure Codes (for 2 digit codes see below)
F1 - E0 EEPROM communication error
F1 - E1 EEPROM checksum error
F1 - E2 UL A/D error(s)
F1 - E4 Model ID error
F1 - E4 Model ID error
F1 - E5 Calibration shifted
F1 - E6 Latch signal mismatch error
F1 - E9 Stack overflow
F1 - E3 Wiring harness cavity size does not

match previously stored value
F2 - E0 Shorted keypad (also called touch

pad)
F2 - E1 Keypad cable unplugged
F2 - E5 Cancel key drive line open
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F2 - E6 Cancel key drive line open
F3 - E0 Oven temperature sensor (RTD)

opened (upper oven, if double oven)
shorted (upper oven, if double oven)
F3 - E2 Oven temperature is too high (Cook
mode)
F3 - E3 Oven temperature is too high (Clean
mode)
opened (lower oven, if double oven)
shorted (lower oven, if double oven)
F3 - E6 Warming drawer sensor open
F3 - E7 Warming drawer sensor shorted
F4 - E1 Meat probe malfunction - shorted
F5 - E0 Door switches do not agree

(condition exists when door switch is
closed indicating an open door, and
latch switch is closed indicating a
locked door)
F5 - E1 Self clean latch will not lock
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F5 - E2 Latch during CLEAN error
F5 - E5 Self clean temperature not reached

within 45 minutes.
F5 - E6 Door is open, but latch is locked
F5 - E7 Self clean latch will not unlock
F6 - E0 Return line not connected
F7 - E1 Common switch wire is defective
2 Digit Failure Codes

F0 Board failure
F1 Board failure
4 of 43 07/31/2018, 14:10
F2 Oven temperature is too high
F3 Oven temperature sensor (RTD)

open
F4 Oven temperature sensor (RTD)

shorted
F5 Board failure
F7 Function key stuck on ERC
F8 Board failure
F9 Oven door lock failure
Whirlpool Duet Front Loading Automatic Washer
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FH No water detected entering machine or

Pressure switch trip not detected.
6 of 43 07/31/2018, 14:10
F02 Long Drain
F05 Water temperature sensor error
7 of 43 07/31/2018, 14:10
F06 Drive motor tachometer error
F07 Motor control unit error

(http://www.appliancehelponline.com
/washermotorcontrolboard.html
8 of 43 07/31/2018, 14:10
F09 Overflow condition
F10 Motor Control Unit (MCU) heat sink

thermal trip
9 of 43 07/31/2018, 14:10
F11 Serial communication error

/F11faultcode.html)
F13 Dispenser circuit error
F14 EEPROM error
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F15 Motor Control Unit (MCU) error
Sud SUDS LOCK (Overdose of detergent

detected during the wash cycle)
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FdL Door lock error
FdU Door unlock error
Duet Sport Washer
12 of 43 07/31/2018, 14:10
Failure Code Condition

F01 EEPROM ERROR
A communication error
between the Central Control
Unit (CCU)
and the EEPROM onboard the
CCU occurred.
PUMP DRIVE ERROR The

pump driver fails to activate.
MAIN RELAYS ERROR One of

the main relays is not working
properly.
F03 HEATER SC TO GROUND The
Heater has a internal short
circuit.
F11 MOTOR CONTROL UNIT

(http://www.appliancehelponline.com ERROR
/F11faultcode.html)
The Motor Control Unit has
internal failure; repeating under
or over voltage, or over current
conditions. If failure occurs
during high-speed spin the door
unlocks after 3 minutes.
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F20 NO WATER DETECTED

ENTERING MACHINE OR
PRESSURE SWITCH TRIP
NOT DETECTED.
The pressure switch is not

tripped after 6 minutes.
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F21 (http://appliancehelponline.com LONG DRAIN If the drain time

/duetpumpclean.html) exceeds 8 minutes the water
valves turn off.
NOTES:
After 4 minutes the “Sd” error

will be displayed, then 4
minutes later the “F/21” error
code will be displayed.
Press PAUSE/CANCEL two

times to clear the display.
F22 DOOR LOCK ERROR After 6

failed attempts to lock the door.
F23 HEATER FAILURE

If the temperature increase
during the first 40 minutes is
less than 86°F (30°C).
15 of 43 07/31/2018, 14:10
F24 WATER TEMPERATURE

SENSOR
ERROR
If the water temperature sensor

(NTC) value is out of range
(23°F to 217°F[-5°C to 103°C])
during the water-heating step of
the WASH cycle.
NOTE:
To find correct Ohm reading

refer to the Water Temperature
Sensor section.
F25 DRIVE MOTOR
TACHOMETER
ERROR
If the control is unable to

properly detect motor speed,
the machine shuts down. If a
failure occurs during high-
speed spin, the door unlocks
after 3 minutes.
F26 DOOR SWITCH ERROR
If the door has not been

opened for 3 consecutive
cycles or the door switch is
open while the door is locked
for more than 5 seconds.
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F27 OVERFLOW CONDITION
If the overflow contact on the

pressure switch is closed for
more than 60 seconds, an
Overflow Condition occurs. In
an overflow condition, the door
remains locked and the drain
pump runs constantly, even if
PAUSE/CANCEL is pressed
twice and the display is
cleared. Turn off hot and cold
water faucets and unplug the
unit before servicing.
F28 SERIAL COMMUNICATION

ERROR
The communication between

the Central Control Unit (CCU)
and the Motor Control Unit
(MCU) cannot be sent correctly.
17 of 43 07/31/2018, 14:10
F29 DOOR UNLOCK ERROR
If the door unlock has failed 6

times.
F30 DISPENSER SYSTEM ERROR
When the dispenser motor

cannot be driven to its proper
position.
F31 MCU FAILURE
If the heat sink gets too hot, the

Motor Control Unit (MCU) will
stop the motor, the MCU will
communicate this failure to the
Central Control Unit (CCU),
then the CCU will reset the
MCU.
If the condition continues four

times, the F31 code will show
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F32 PRESSURE SWITCH

FAILURE
If there is no electrical supply to

the Pressure Switch from the
CCU or if the Pressure Switch
contacts are worn out, then a
Pressure Switch Failure is

displayed
F33 PUMP DRIVE SYSTEM

ERROR
When the connection between

pump and the Central Control
Unit (CCU) is lost.
F42 MOTOR CONTROL UNIT

FAILURE - REPETITIVE
UNDERVOLTAGE
The Motor Control Unit

continuously checks for
voltage. If during one wash
cycle 4 undervoltages occur
then a Motor Control Unit
failure is displayed.
F70 CENTRAL CONTROL UNIT
HEARTBEAT FAILURE
If a Central Control Unit

Heartbeat Failure is displayed,
no communication is detected
from the Central Control Unit to
the User Interface.
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F71 USER INTERFACE

HEARTBEAT FAILURE
If a Central Control Unit

Heartbeat Failure is displayed,
no communication is detected
from the User Interface to the
Central Control Unit.
F99 NOT SUPPORTED
User selected on the UI the

unsuppor ted Cycle on the
CCU.
Mismatch of User Interface and
CCU or corrupted EEPROM.
rL LOAD INSIDE DRUM DURING

CLEANING
WASHER CYCLE
If at the start of the CLEANING

WASHER cycle a load is
detected inside the drum.
NOTE: Detects by weight.
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Sd SUDS LOCK (OVERDOSE OF

DETERGENT DETECTED
DURING THE WASH CYCLE)
If suds are detected

continuously by the pressure
switch during the drain or spin
phases, the washer will fill 4
liters of water and during 5
minutes the unit will rest
without tumbling, the water will
be drained and it will try to spin
or drain again.
21 of 43 07/31/2018, 14:10
Sud SUDS LOCK (OVERDOSE OF

DETERGENT DETECTED
DURING THE WASH CYCLE)
If suds are detected

continuously by the pressure
switch during the drain or spin
phases, the washer will fill 4
liters of water and during 5
minutes the unit will rest
without tumbling, the water will
be drained and it will try to spin
or drain again.
Some models do not have the display to show the failure codes. They use
Failure Code LED Status Duet Sport

F01 Add a Garment
F11 Add a Garment, Wash, Spin
F20 Rinse, Cycle Complete
F21 Add a Garment, Rinse, Cycle
Complete
F22 Wash, Rinse, Cycle Complete
F23 Add a Garment, Wash, Rinse, Cycle
Complete
F24 Spin, Cycle Complete
F25 Add a Garment, Spin, Cycle
Complete
F26 Wash, Spin, Cycle Complete
F27 Add a Garment, Wash, Spin, Cycle
Complete
F28 Rinse, Spin, Cycle Complete
F29 Add a Garment, Rinse, Spin, Cycle
Complete
F30 Wash, Rinse, Spin, Cycle Complete
F31 Add a Garment, Wash, Rinse, Spin,
Cycle Complete
F33 Add a Garment
rL Wash
Duet Steamer Washer
22 of 43 07/31/2018, 14:10
Failure Code Condition

F01 EEPROM ERROR
A communication error between the

Central Control Unit (CCU)
and the EEPROM onboard the CCU
occurred.
PUMP DRIVE ERROR
The pump driver fails to activate.
MAIN RELAYS ERROR One of the

main relays is not working properly.
F03 HEATER SC TO GROUND
The Heater has a internal short circuit.
F06 STEAMER DEFECT
The Steamer temperature has not

reached the correct value. The failure
will be reset after running the
Diagnostic Test Program.STEAMER
DEFECT The Steamer temperature ha
not reached the correct value. The
failure will be reset after running the
Diagnostic Test Program.
23 of 43 07/31/2018, 14:10
F11 MOTOR CONTROL UNIT ERROR

/F11faultcode.html) The Motor Control Unit has internal
failure; repeating under or over voltage
or over current conditions. If failure
occurs during high-speed spin the door
unlocks after 3 minutes.
24 of 43 07/31/2018, 14:10
F20 NO WATER DETECTED ENTERING

MACHINE OR PRESSURE SWITCH
TRIP NOT DETECTED.
If after 30 seconds not minimum 0.1l of

water entered or maximum fi ll time of
13 minutes is exceeded, the valves will
be turned off and the error code will be
displayed. Press PAUSE/CANCEL
twice to clear the display.
25 of 43 07/31/2018, 14:10
F21 (http://appliancehelponline.com LONG DRAIN

/duetpumpclean.html)
If the drain time exceeds 8 minutes the
water valves turn off.
NOTES:
After 4 minutes the “Sd” error will be

displayed, then 4 minutes later the
“F/21” error code will be displayed.
Press PAUSE/CANCEL two times to

clear the display.
F22 DOOR LOCK ERROR
After 6 failed attempts to lock the door.
26 of 43 07/31/2018, 14:10
F23 HEATER FAILURE
If the temperature increase during the

first 40 minutes is less than 86°F
(30°C).
F24 WATER TEMPERATURE SENSOR

ERROR
If the water temperature sensor (NTC)

value is out of range (23°F to
217°F[-5°C to 103°C]) during the water
heating step of the WASH cycle.
NOTE:
To find correct Ohm reading refer to the

Water Temperature Sensor section.
27 of 43 07/31/2018, 14:10
F25 DRIVE MOTOR TACHOMETER

ERROR
If the control is unable to properly

detect motor speed, the machine shuts
down. If a failure occurs during high-
speed spin, the door unlocks after 3
minutes.
28 of 43 07/31/2018, 14:10
F26 DOOR SWITCH ERROR
If the door has not been opened for 3

consecutive cycles or the door switch is
open while the door is locked for more
than 5 seconds.
F27 OVERFLOW CONDITION
If the overflow contact on the pressure

switch is closed for more than 60
seconds, an Overflow Condition occurs
In an overflow condition, the door
remains locked and the drain pump
runs constantly, even if
PAUSE/CANCEL is pressed twice and
the display is cleared. Turn off hot and
cold water faucets and unplug the unit
before servicing.
29 of 43 07/31/2018, 14:10
F28 SERIAL COMMUNICATION ERROR
The communication between the

Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be
sent correctly.
30 of 43 07/31/2018, 14:10
F29 DOOR UNLOCK ERROR
If the door unlock has failed 6 times.
F30 DISPENSER SYSTEM ERROR
When the dispenser motor cannot be

driven to its proper position.
31 of 43 07/31/2018, 14:10
F31 MCU FAILURE
If the heat sink gets too hot, the Motor

Control Unit (MCU) will stop the motor,
the MCU will communicate this failure
to the Central Control Unit (CCU), then
the CCU will reset the MCU. If the
condition continues four times, the F31
code will show.MCU FAILURE If the
heat sink gets too hot, the Motor
Control Unit (MCU) will stop the motor,
the MCU will communicate this failure
to the Central Control Unit (CCU), then
the CCU will reset the MCU.
If the condition continues four times,

the F31 code will show.
F32 PRESSURE SWITCH FAILURE
If there is no electrical supply to the

Pressure Switch from the CCU or if the
Pressure Switch contacts are worn out
then a Pressure Switch Failure is
displayed
F34 UNLOAD INDICATION
This failure is only for information and

can be displayed in the error history
during the Diagnostic Test. During the
Cleaning Cycle was load detected
inside the drum and Cleaning Cycle
was interrupted by indicating “rL” to
User.
32 of 43 07/31/2018, 14:10
F35 ANALOG PRESSURE SENSOR

(http://www.appliancehelponline.com FAILURE
/f35faultcode.html) (http://www.appliancehelponline.com
/f35faultcode.html
If this failure is displayed, there is any

malfunction of the steamer component
detected by the Steamer Electronic
Board.
F42 MOTOR CONTROL UNIT FAILURE -
REPETITIVE UNDERVOLTAGE
The Motor Control Unit continuously

checks for voltage. If during one wash
cycle 4 undervoltages occur then a
Motor Control Unit failure is displayed.
F61 STEAMER COMMUNICATION

FAILURE
An incorrect or corrupted
communication between Central
Control Unit (CCU) and steamer
electronic board is recognized. The
failure will be reset after running the
F62 STEAMER ELECTRONIC BOARD
RELAYS ERROR
One of the steamer relays (K1, K2, K3,

K4) on the Steamer Electronic board
have failed, there is an open or short
circuit. The failure will be reset after
running the Diagnostic Test Program is
run.
F63 TOTAL STEAMER FAILURE
If this Failure is displayed, one or

several vital values are out of range.
The Steamer will no longer function for
any wash cycle and should be
replaced. The failure will be reset after
running the Diagnostic Test Program.
33 of 43 07/31/2018, 14:10
F64 STEAMER INLET VALVE FAILURE
The Steamer valve or fl ush valve is

blocked open or not working properly.
The failure will be reset after running
the Diagnostic Test Program.
F65 STEAMER TIME OUT REACHED Erro

happens if there is no communication
between Central Control Unit (CCU)
and steamer electronic board. The
failure will reset after running the
F70 CENTRAL CONTROL UNIT
HEARTBEAT FAILURE
If a Central Control Unit Heartbeat

Failure is displayed, no communication
is detected from the Central Control
Unit to the User Interface.
F71 USER INTERFACE HEARTBEAT

FAILURE
If a Central Control Unit Heartbeat

Failure is displayed, no communication
is detected from the User Interface to
the Central Control Unit.
34 of 43 07/31/2018, 14:10
F99 NOT SUPPORTED
User selected on the UI the unsuppor

ted Cycle on the CCU.
Mismatch of User Interface and CCU o
corrupted EEPROM.
rL LOAD INSIDE DRUM DURING

CLEANING WASHER CYCLE
If at the start of the CLEANING
WASHER cycle a load is detected
inside the drum.
NOTE: Detects by weight.
35 of 43 07/31/2018, 14:10
SUDS LOCK (OVERDOSE OF

DETERGENT DETECTED DURING
THE WASH CYCLE)
If suds are detected continuously by th

pressure switch during the drain or spin
phases, the washer will fill 4 liters of
water and during 5 minutes the unit wil
rest without tumbling, the water will be
drained and it will try to spin or drain
again.
Sud
Whirlpool Duet Front Loading Gas and Electric Dryer Fau

PF Power failure
E1 Thermistor open
E2 Thermistor shorted
36 of 43 07/31/2018, 14:10
Whirlpool Calypso Automatic Washer Fault Code

PF Power failure
FL Flood condition
Er Processor reset error
LF Long fill
37 of 43 07/31/2018, 14:10
CE Communications error
Ld Long drain
38 of 43 07/31/2018, 14:10
CA Average current limit

or or
CI Instantaneous current limit
ob Off balance
Sr Lid switch error
Flashing display time Open lid
39 of 43 07/31/2018, 14:10
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Home (index.html) Repair Videos (servicemanual.html) Troubleshooting

Sponsors Whirlpool Fault Codes

WHIRLPOOL FAULT CODES

Whirlpool Range / Stove / Oven Fault Codes

F1 - E1 EEPROM checksum error

F1 - E6 Latch signal mismatch error

F1 - E3 Wiring harness cavity size does not

F2 - E0 Shorted keypad (also called touch

F2 - E1 Keypad cable unplugged

F2 - E5 Cancel key drive line open

F2 - E6 Cancel key drive line open

F3 - E0 Oven temperature sensor (RTD)

F5 - E0 Door switches do not agree

F5 - E1 Self clean latch will not lock

F5 - E2 Latch during CLEAN error

F5 - E5 Self clean temperature not reached

F5 - E6 Door is open, but latch is locked

F5 - E7 Self clean latch will not unlock

F6 - E0 Return line not connected

F7 - E1 Common switch wire is defective

2 Digit Failure Codes

F2 Oven temperature is too high

F3 Oven temperature sensor (RTD)

F4 Oven temperature sensor (RTD)

F7 Function key stuck on ERC

F9 Oven door lock failure

WHIRLPOOL FAULT CODES

Whirlpool Duet Front Loading Automatic Washer

Failure Code Fault Code Description

FH No water detected entering machine or

F02 Long Drain

F05 Water temperature sensor error

F06 Drive motor tachometer error

F07 Motor control unit error

F09 Overflow condition

F10 Motor Control Unit (MCU) heat sink

F11 Serial communication error

F13 Dispenser circuit error

F14 EEPROM error

F15 Motor Control Unit (MCU) error

Sud SUDS LOCK (Overdose of detergent

FdL Door lock error

FdU Door unlock error

Duet Sport Washer

Failure Code Condition

PUMP DRIVE ERROR The

MAIN RELAYS ERROR One of

F11 MOTOR CONTROL UNIT

F20 NO WATER DETECTED

The pressure switch is not

F21 (http://appliancehelponline.com LONG DRAIN If the drain time

After 4 minutes the “Sd” error

Press PAUSE/CANCEL two

F22 DOOR LOCK ERROR After 6

F23 HEATER FAILURE

F24 WATER TEMPERATURE

If the water temperature sensor

To find correct Ohm reading

If the control is unable to

F26 DOOR SWITCH ERROR

If the door has not been

F27 OVERFLOW CONDITION

If the overflow contact on the