WK 9

APRIL 2013 77317/PMB3S

Time : Three hours Maximum : 75 marks

PART A — (10 × 1 = 10 marks)

Answer any TEN questions.
All questions carry equal marks.

1. Define the role of managers in organizations.

2. What is project evaluation?

3. List out the functions of production information

system.

4. What are the basic functions of an operating

system.

5. List out any two benefits and changes of ERP.

6. Define MIS.

7. List out the types of databases.

8. Describe about the functions of personnel

information system.

9. What are the concepts which are used in

organizational planning?
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10. Give any four input devices.

11. List out the types of software.

12. What are the classifications of Transaction of

data?

PART B — (5 × 5 = 25 marks)
Answer any FIVE questions.
All questions carry equal marks.

13. Discuss about the phases of decision making.

14. Briefly describe about the control and

maintenance.

15. Describe about functions of marketing

information system.

16. Explain about the levels of programming

languages.

17. What are the major business values in the use of

ERP?

18. Explain the types of computer systems.

19. What are the classifications of information

systems.?

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PART C — (4 × 10 = 40 marks)
Answer question No. 20 compulsorily and
Answer any THREE questions from
question No. 21 to 24
All questions carry equal marks.

20. "The imported products division of the widget

corp., has 10,000 customers who place orders
against 5,000 products. An average of five orders
is outstanding at any time for each customer, with
20 percent of these orders having back orders to be
filled. Each order is made up of an average of five
product items, but this can range from one to ten
product items per order."

Question :

Prepare an entity – relationship diagram for this

enterprise.

21. Briefly describe about managers and decision

making.

22. Describe about method of data preparation.

23. Explain the advantages of Database.

24. Discuss about the benefits of CRM.

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3 77317/PMB3S