Trend Charts - Initial Implementation

Cost Data Integrity Project

Project QC02
A. Processing of Timesheets:
The Six Sigma Project was launched in October 2007 and started to test and implement new procedures
by December 2007. The impact of these changes was tracked through February 2008 when the project was
considered complete.

Period Defects

1 9
2 11 Average Before 10
3 8 Average After 2
4 10
5 10
6 11
7 9
8 10
9 11
10 10
11 8 This is a period when improvements were proposed and tested
12 3 against four major projects within the Office of Information and Technology.
1 3 This is a period when the improvements were fully implemented against
2 1 the four major projects.

Trend Chart - Timesheets Not Entered QC02

12

10
Number of Defects

6 Defects
4

0
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Period

1
 Trend Charts - Initial Implementation
Cost Data Integrity Project
Project QC02

B. Processing of Vendor Invoices:

The Six Sigma Project was launched in October 2007 and started to test and implement new procedures
by December 2007. The impact of these changes was tracked through February 2008 when the project was
considered complete.

Period Defects

1 2
2 3
3 3 Average Before 3
4 1 Average After 1
5 3
6 3
7 2
8 3
9 3
10 3
11 3 This is a period when improvements were proposed and tested
12 1 against four major projects within the Office of Information and Technology.
1 1 This is a period when the improvements were fully implemented against
2 1 the four major projects.

Trend Chart - Invoices Not Entered QC02

4
3.5
Number of Defects

3
2.5
2 Defects

1.5
1
0.5
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Period

2
 Trend Charts - Initial Implementation
Cost Data Integrity Project
Project LB02
A. Processing of Timesheets:
The Six Sigma Project was launched in October 2007 and started to test and implement new procedures
by December 2007. The impact of these changes was tracked through February 2008 when the project was
considered complete.

Period Defects

1 13
2 12 Average Before 12
3 14 Average After 5
4 11
5 12
6 10
7 11
8 10
9 11
10 11
11 10 This is a period when improvements were proposed and tested
12 6 against four major projects within the Office of Information and Technology.
1 6 This is a period when the improvements were fully implemented against
2 4 the four major projects.

Trend Chart - Timesheets Not Entered QC02

12

10
Number of Defects

6 Defects
4

0
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Period

3
 Trend Charts - Initial Implementation
Cost Data Integrity Project
Project LB02

B. Processing of Vendor Invoices:

The Six Sigma Project was launched in October 2007 and started to test and implement new procedures
by December 2007. The impact of these changes was tracked through February 2008 when the project was
considered complete.

Period Defects

1 1
2 1 Average Before 1
3 2 Average After 0
4 0
5 2
6 2
7 2
8 2
9 1
10 2
11 1 This is a period when improvements were proposed and tested
12 2 against four major projects within the Office of Information and Technology.
1 1 This is a period when the improvements were fully implemented against
2 0 the four major projects.

Trend Chart - Invoices Not Entered QC02

4
3.5
Number of Defects

3
2.5
2 Defects

1.5
1
0.5
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Period

4
 Trend Charts - Initial Implementation
Cost Data Integrity Project
Project VM01
A. Processing of Timesheets:
The Six Sigma Project was launched in October 2007 and started to test and implement new procedures
by December 2007. The impact of these changes was tracked through February 2008 when the project was
considered complete.

Period Defects

1 7
2 8 Average Before 8
3 10 Average After 2
4 9
5 8
6 8
7 7
8 9
9 8
10 8
11 8 This is a period when improvements were proposed and tested
12 4 against four major projects within the Office of Information and Technology.
1 2 This is a period when the improvements were fully implemented against
2 2 the four major projects.

Trend Chart - Timesheets Not Entered QC02

12

10
Number of Defects

6 Defects
4

0
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Period

5
 Trend Charts - Initial Implementation
Cost Data Integrity Project
Project VM01

B. Processing of Vendor Invoices:

The Six Sigma Project was launched in October 2007 and started to test and implement new procedures
by December 2007. The impact of these changes was tracked through February 2008 when the project was
considered complete.

Period Defects

1 0
2 1 Average Before 1
3 1 Average After 0
4 2
5 1
6 1
7 0
8 1
9 1
10 1
11 1 This is a period when improvements were proposed and tested
12 0 against four major projects within the Office of Information and Technology.
1 1 This is a period when the improvements were fully implemented against
2 0 the four major projects.

Trend Chart - Invoices Not Entered QC02

4
3.5
Number of Defects

3
2.5
2 Defects

1.5
1
0.5
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Period

6
 Trend Charts - Initial Implementation
Cost Data Integrity Project
Project GS02
A. Processing of Timesheets:
The Six Sigma Project was launched in October 2007 and started to test and implement new procedures
by December 2007. The impact of these changes was tracked through February 2008 when the project was
considered complete.

Period Defects

1 3
2 2 Average Before 3
3 3 Average After 0
4 4
5 3
6 3
7 2
8 2
9 2
10 2
11 2 This is a period when improvements were proposed and tested
12 0 against four major projects within the Office of Information and Technology.
1 0 This is a period when the improvements were fully implemented against
2 0 the four major projects.

Trend Chart - Timesheets Not Entered QC02

12

10
Number of Defects

6 Defects
4

0
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Period

7
 Trend Charts - Initial Implementation
Cost Data Integrity Project
Project GS02

B. Processing of Vendor Invoices:

The Six Sigma Project was launched in October 2007 and started to test and implement new procedures
by December 2007. The impact of these changes was tracked through February 2008 when the project was
considered complete.

Period Defects

1 1
2 0 Average Before 0
3 0 Average After 0
4 0
5 0
6 0
7 0
8 1
9 0
10 1
11 0 This is a period when improvements were proposed and tested
12 0 against four major projects within the Office of Information and Technology.
1 0 This is a period when the improvements were fully implemented against
2 0 the four major projects.

Trend Chart - Invoices Not Entered QC02

4
3.5
Number of Defects

3
2.5
2 Defects

1.5
1
0.5
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Period