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www.gazeto.

in
THE PROBLEM

SMARTPHONE BUYING IS BEING DONE THROUGH TWO PLATFORMS

• E-COMMERCE PORTALS
• OFFLINE RETAIL STORES

BOTH THESE PLATFORMS ARE ISOLATED AND


HAVE CERTAIN BENEFITS OTHER THE OTHER AND OR
SOME DRAWBACKS. NEITHER ONE OF THEM IS
ABLE TO SERVE THE CUSTOMER WELL

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THE GAZETO SOLUTION

● WE AT GAZETO AIM TO BRIDGE THE GAP BETWEEN


THE ONLINE & THE OFFLINE MODES

● CONVERGENCE OF BOTH PLATFORMS WOULD LEAD


TO CUSTOMER EXPERIENCE TRANSFORMATION

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THE GAZETO ADVANTAGES

● SWIFT DELIVERY- 8 HOURS

● LIVE DEMO BEFORE YOU BUY

● OPTION FOR DEMO OF 2 DEVICES. FEEL AND COMPARE BEFORE BUYING

● INSTANT SETUP OF NEW DEVICE BY TRAINED SALES TEAM

● EASY FINANCE AT COMFORT OF HOME

● 1 YEAR OF SERVICE ASSISTANCE- FREE PICK AND DROP TO SERVICE CENTRE

● FREE STANDBY DEVICE DURING SERVICE ISSUE

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MARKET OPPORTUNITY

• GROWING SALES OF SMARTPHONES(124.3 Million in 2017 to


142.3 Million in 2018)

• AVERAGE SMARTPHONE PRICE (158 USD in 2018)

• INDIA: 22 BILLION USD MARKET

• INCREASE IN INTERNET TRAFFIC (10 fold increase expected


from 2014 to 2019)

• STAGNATION OF ONLINE SALES OF MOBILES (Has hovered


around 33% )

• DISREGARD FOR CUSTOMER EXPERIENCE (By both online &


retail players)

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MARKET-SIZE OF INDIAN CITIES

CITY MARKET SIZE (IN MILLION USD)

• MUMBAI 1243.67

• PUNE 317.38

• GURGAON 112.11

• DELHI 1211.82

• BANGALORE 633.93

• HYDERABAD 391.91

• INDORE 242.99

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PRIMARY CUSTOMERS

RETAIL: INSTITUTIONAL:
• CITY: TIER 1, TIER II • CITY: TIER 1, TIER II

• AGE GROUP: 22-50 YEARS • SMALL & MID SIZED ORGANISATIONS WITH
EMPLOYEE BASE OF 100-2000

• INCOME > 500 USD Per Month

• HAVING EXPOSURE TO ONLINE


SHOPPING

• ENJOY SHOPPING BUT AVOID


CROWD

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RETAIL CUSTOMERS‘ PROFILE

COLONEL JOSHAL

Demographics Behavior

Age: 45 years • Not so tech savvy and needs guidance


Gender: Male • Prefers retail shops over online portals
Marital Status: Married
• Seeks help in set up of new devices
Location: Pune

Occupation Pain Points

Works with the Indian Armed • No time to visit market and check new models
Forces • Post sales service issues.
Income: Rs. 130k per month

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RETAIL CUSTOMERS‘ PROFILE

PAYAL KASHTA

Demographics Behavior

Age: 26 years • Buys best value products based on research


Gender: Female and online resources
Marital Status: Unmarried • Avid online shopper
Location: Pune • Upgrades her mobile every 14 months

Occupation Pain Points

Works in the IT Industry • Online platforms do not provide touch n feel


Income: Rs. 50k per month experience
• Post sales service issues

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RETAIL CUSTOMERS‘ PROFILE

JAYANT PATIL

Demographics Behavior

Age: 36 years • Buys premium mobiles and upgrades very often


Gender: Male • Prefers local retail over online as the transaction
Marital Status: Married value is high
Location: Pune • Wants a dedicated resource to look after his
needs
Occupation Pain Points

Businessman • No vendor to give demos & offers of newly


Income: Rs. 200k per month launched models at his place
• Post sales service issues

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INSTITUTIONAL CUSTOMERS‘ PROFILE

SYNECHRON MAHINDRA HOLIDAYS

Characteristics Characteristics

• IT Company with strength of 2000 • Vacation Ownership Company with strength


of 50+ resorts
• Provides mobiles to its employees
• Uses mobiles, tabs, other devices &
• Uses tabs to record information of prospective
clients
consumables in their operations

Pain Points Pain Points

• No vendor to supply a mix of different • No vendor is ready to provide comprehensive


products & services solution to their problem
• Special billing for SEZ area • Multi-location service issues resolution
• Post sales service issues

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INSTITUTIONAL CUSTOMERS‘ PROFILE

SUPREME TRANSPORT SHIVAM ENGINEERS

Characteristics Characteristics

• Transport company with a fleet of 200+ buses • Distributor of electrical equipment.


• Uses mobiles in buses to manage bookings • Gifts mobiles and devices to its dealers as
part of sales promotion

Pain Points Pain Points

• No vendor to guide their team and help them • Finding the best deal and prices
decide the right product
• Customized billing and delivery
• Post sales service issues

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MARKETING STRATEGY

• DIGITAL MARKETING

• SMS, CHAT BOTS TO TARGET CUSTOMERS (FROM RELEVANT


DATA)

• DIRECT SALES

• CORPORATE EVENTS/ TIE-UPS

• INFLUENTIAL MARKETING

• BTL ACTIVITIES IN TARGET CLUSTERS

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GAZETO: SOLVING PROBLEMS FOR ALL

• CUSTOMERS: Time & Opportunity Cost, Hassles like


traffic & parking, Better Experience

• DISTRIBUTORS: Reach, Better cash flow

• OEM’S: Reach, Shield against unfavorable customer


service, Lower marketing cost

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SWOT ANALYSIS

STRENGTH WEAKNESS

• Customer Centric Product • Biggest shortcoming of any


• Strong relationship with start up- Capital

OEM’s • Weak technology part


• Robust process-oriented • Geographic limitations
model
• Exclusive availability of
• Focused approach towards models on online platforms
product and market as well
• Product line too narrow
• Large ticket size can easily
take care of delivery costs

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SWOT ANALYSIS

OPPORTUNITIES THREATS

• First Mover advantage • Competition from deep pocket giants

• Hybrid model- online & • Large database of customers available


offline with competitors

• GST implementation has


• Organized Trade can replicate the model

given a level playing field • Powerful Data Centric companies like


Google & Facebook can enter the market
• E-tailers looking beyond
• New e-tailers like Alibaba can enter the
discounting strategy
market with huge discounting patterns
• Local player advantage • Large e-tailers having pan India presence
• Specific target areas based can influence OEM’s
on demographic research

www.gazeto.in
REVENUE MODEL

• MARGINS FROM SALES OF MOBILES: 7-15%

• WITH INCREASE IN VOLUMES THE MARGINS WILL GROW UP TO 18%

• MARGINS FROM SALES OF ACCESSORIES: 50-55%

• MARGINS FROM REPAIRS: 40-45%

• WITH INCREASE IN VOLUMES & WEBSITE HITS OEM’S WILL PROVIDE


MARKETING BUDGETS AND PAY FOR WEBSITE BANNERS

• ONLINE BUSINESS MODEL WILL ENABLE MORE COVERAGE THAN


COMPARED TO RETAIL OUTLETS, HENCE CUTTING ON HIGH
RENTALS

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BUSINESS DETAILS

DATE RANGE: 2nd Sep’ 17 TO 31st Jan’ 20

• NUMBER OF WEBSITE VISITORS- Around 1,07,000

• TOTAL SALE - Rs. 1,03,21,541 ( 143,355 USD)

• EARNINGS FROM SALES- Rs. 7,47,023 (10,375 USD)

• NUMBER OF B2B CUSTOMERS- 21

• NUMBER OF B2C CUSTOMERS- 318

• REPEAT PURCHASE RATE OF B2C CUSOMERS- 44%

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FUNDING

FUNDS REQUIRED ACCORDING TO PROJECTIONS FOR NEXT 5 YEARS (in Million USD)

CAPITAL
TIME PERIOD REVENUE EARNINGS PROFIT/LOSS
REQUIRED

FIRST 18
0.84 0.07 -1.43 2.00
MONTHS

19-36
20.69 2.29 -2.31 3.00
MONTHS

37-60
155.19 20.21 10.82 -
MONTHS

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GROWTH & SCALING UP

CITIES WHERE WE WOULD BE OPERATING IN THE NEXT 60 MONTHS

REVENUE IN MILLION
APPROX MARKET
CITY USD BY THE END OF 60
SHARE
MONTHS
PUNE 46.12 8%
BANGALORE 38.85 3%
MUMBAI 36.10 2%
HYDERABAD 19.64 3%
DELHI 14.86 1%
INDORE 16.90 4%
GURGAON 4.26 2%

• NUMBER OF CUSTOMERS THAT WE EXPECT TO SERVE: 773,164

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THE TEAM

MENTOR
• KAMAL BALI, MD- VOLVO INDIA

BRAND CUSTODIAN
• SUDHIR SHARMA, FOUNDER OF INDI DESIGN

CORE TEAM

• VAIBHAV DOVAL- FOUNDER. Alumnus of IIM-LUCKNOW. 9 years of experience

in NBFCs. 7 years of experience in Business Consulting & Entrepreneurship.

• AMIT SINGH- MARKETING HEAD. MBA from FMS-BHU with 7 years of experience in Sales & Marketing.

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THANK YOU

www.gazeto.in

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