Product

Support
Guide
D270/D271/D272
M0AA/M0AB
Pro 8200/8210/8220/8210p/8220p

Introduction Date: Nov.14, 2016

Replaces Predecessor Models:
Pro 8100ex/s, 8110s, 8120s,
8110p, and 8120p
 Table of Contents

Product Concept………………………..……………..…… • 5

New Features ………………………………….……..…… • 6

Feature Comparison to Previous Model………………..... • 7

Standard Configuration ….………...……………….….…

• 8
Options……………………………..………….…….….….
• 14
Supplies & Yields ……………….…………………..…... • 21

Target Reliability …....………….………….….………..… • 22

PM Parts – Mainframe…………………..……..…..……... • 23

Version 1.0 Subject to Change 2

 Table of Contents – cont’d
Installation Requirements ……........………………….…. • 30
Dimensions………………….…………….…………..……
• 31
Specifications…...………….....……………………….…
• 33
Installation Times / Paper……………………………….…
• 49
Storage / Transportation…………………….……….…… • 62
Training Information………………………………………. • 63
Documentation……………………………………….. • 64
Contact Information…………………...………………..… • 65
Escalation Procedure……………………………………… • 66
Revisions……………………………………………………. • 68

Version 1.0 Subject to Change 3

 Product Concept

 Replaces current models: Pro 8100ex/s, 8110s/p, and 8120s/p.

 Pro 8200 series has newly developed features.
 New easier jam removal process for end user.
 Copy speed increase for all models.
 NCR paper supported.

Version 1.0 Subject to Change 4

 New Features

 Multi Bypass Banner Sheet Tray type S3.

 ADF Double-Feed Detection Kit Type S7.
 New Decurl Unit DU5050.
 Plockmatic High Capacity Inserter HCI3500.
 NCR paper standard.
 Machine has LEDs for easier jam removal and location.
 Improved purge control for jam removal.

Version 1.0 Subject to Change 5

 Feature Comparison to Previous Model

Description Successor Product Predecessor Product

Code Code
Multi Bypass Banner Sheet D517-02 N/A
Tray Type S3
ADF Double feed Detection D3DS-17 N/A
Kit Type S7
Decurl Unit DU5050 D3DR-17 D741 DU5030
High Capacity Inserter N/A N/A
Plockmatic HCI3500

Version 1.0 Subject to Change 6

 Standard Configuration
Product Information
Model Launch Product EDP Serial Number Speed
Date Code Code Prefix
Pro 8200ex 11/1/2016 D270-57 404925 C43yfmxxxxx 96cpm
Pro 8200s 11/1/2016 D270-17 404929 C43yfmxxxxx 96cpm
Pro 8210s 11/1/2016 D271-17 404930 C44yfmxxxxx 111cpm
Pro 8220s 11/1/2016 D272-17 404931 C45yfmxxxxx 136cpm
Pro 8210p 11/1/2016 M0AA-17 404939 Y66yfmxxxxx 111cpm
Pro 8220p 11/1/2016 M0AB-17 404940 Y67yfmxxxxx 136cpm

Version 1.0 Subject to Change 7

 Configurations

Version 1.0 Subject to Change 8

 Configurations

Version 1.0 Subject to Change 9

 Configurations

Version 1.0 Subject to Change 10

 Configuration

1. Vacuum LCIT can connect up to 2 units with Bridge unit.

2. Vacuum LCIT and A3 LCIT can be installed together with
Bridge unit.
3. Perfect Binder and Ring Binder cannot be installed
together.
4. When Perfect Binder, Ring Binder, or Multi Fold Unit is
installed, two Stackers cannot be included in the system
5. System end can either be Stacker or Finisher
6. When connecting to Vacuum LCIT and Multi Bypass Tray,
Connection Kit is required.
7. When connecting to interface box RPIP, Finisher cannot
be installed. Must use Stacker SK5030

Version 1.0 Subject to Change 11

 R IC O H
imagine. change.

X Cannot b e i n s t a l le d t o g e t h e r.
M M ust b e in s t a l l e d t o g e t h e r.
1 M u s t select o n e o f thes e o p t ions & ins tall t o g e t h e r.
S Stacker m u s t b e i n c l u d e d i n c o n f igu r a tio n .
 Controller Configuration

Version 1.0 Subject to Change 13

 Options
Description Product EDP Common Notes
Code Code / Unique
Multi Bypass Banner D517-02 404649 U
Sheet Tray Type S3
ADF Double Detection Kit D3DS-17 409000 U
Type S7
Decurl Unit DU5050 D3DR-17 404942 U
Plockmatic HCI3500 N/A 409053 U
Booklet Finisher SR5060 D734-17 404550 C

Finisher SR5050 D735-17 404548 C

High Capacity Stacker D776-14 404656 C
SK5030
Roll Away Cart Type 5010 404218 C

Perfect Binder GB5010 D736-17 404542 C

A3/11”x17” Tray Unit D531 404195 C
TK5010
Version 1.0 Subject to Change 14
 Options
Description Product EDP Common Notes
Code Code / Unique
Cover Interposer Tray for D736-02 404545 C
Perfect Binder Type S1
Transit Pass Unit for Perfect 404544 C
Binder Type S1
Plockmatic PBM 300 404717 C
Plockmatic PBM 500 404715 C
Plockmatic Upgrade Kit 404716 C

Plockmatic Rail Unit 404723 C

Plockmatic PBM Trim Unit 404718 C

Plockmatic PBM Book Fold 404719 C

Unit

Version 1.0 Subject to Change 15

 Options
Description Product EDP Code Common Notes
Code / Unique
Plockmatic Cover 404720 C
Feeder
Plockmatic PBM Rotate 404721 C
Crease Trim Unit
Plockmatic BTS4000-1 404722 C
Belt Stacker Unit
Plockmatic Waste 409055 C
Transport Belt
XG-PCS20820D 007138MIU C
RIC AMP SURGE
PROTECTOR
Optional Counter 417111 U
Interface Type M12
Browser Unit Type 409098 U
S7CS

Version 1.0 Subject to Change 16

 Options – Cont’d
Description Product EDP Code Common / Notes
Code Unique
Ring Binder RB5020 D737-17 404546 C
Trimmer Unit SR5040 D520-17 404400 C
Multi Fold Unit D740-27 404541 C
FD5020
Multi Bypass Tray D517-17 404387 C
BY5010
Vacuum Feed LCIT M777-17 404650 C
RT5100
Bridge Unit BU5010 D778-17 404652 C
LCIT RT5080 D732-17 404537 C
LCIT RT5070 D733-17 404536 C
Cover Interposer Tray D738-17 404539 C
CI5030
Post Script 3 Unit 404953 U
Type 7 (MFP)
Version 1.0 Subject to Change 17
 Options – Cont’d
Description Product EDP Code Common / Notes
Code Unique
Post Script 3 Unit Type 404956
S8 (Printer only)
Fiery Controller EB34 D3DT01 404926 U
Fiery image viewer 404827 C
B/W
Fiery Compose 404582 C
Fiery Impose 404598 C
FACI Enable 404828 C
EFI Spectrometer ES- 404523 C
2000
FACI Furniture Kit 404829 C
External Secure HDD 404334 C
Kit

Version 1.0 Subject to Change 18

 Option Compatibility
Category Product Name You Must Install You Comments
with 1 of the Cannot
options Listed Install
Input BY5010 RT5070,RT5080 Must be Installed

Multi Bypass LCIT RT5100 With 1 of the

LCIT
Multi Bypass With BY5010 RT5070
Banner Sheet
RT5100 + RT5080 Bridge Unit BU5010
Multi Bypass Kit LCIT RT5100 If using Multi
Bypass Tray
Output Perfect Binder HCI3500
GB5010 RB5020
SK5030 #2
Version 1.0
Cover Interposer HCI 3500
CI5030
High Cap. Inserter GB5010
Subject to Change 19
HCI3500 CI5030
 Option Compatibility
Category Product Name You Must Install You can not Comments
with 1 of these Install *
options.
Output Multi Folding SK5030#1, SK5030 #2
Unit FD5020 SR5050,SR5060
Ring Binder SK5030 #1, SK5030 #2
RB5020 SR5050,SR5060
SK 5030 #1 Decurl Unit
DU5030
SK 5030 #2 DU5030 GB5010,RB50
20,FD5020
GBC Ultra RB5020,SR5050,S Stacker must
R5060,RPIP* installed
PBM350/500 SR5050 SR5060,
RPIP,SK5030
#2

Version 1.0 Subject to Change 20

 Supplies & Yields
Description EDP Code Yield
Toner Cartridge Type 8200 * 828484 82k per bottle
Staple Type M 413013 5k (1 cartridge)
Refill Staple Type M 413026 25k (5 rolls)
Staple Type U (Saddle Stitch) 404235
Refill Staple Type T (Saddle stitch) 415010
Glue Type A (Perfect Binder) 404103
Ring Opener Type A 404114
Ring Cartridge LT Type RB5000 404115
Ring Supply LT White 100 Type S4 404813
Ring Supply LT Black 100 Type S4 404814
Ring Supply LT White 50 Type S4 404815
Ring Supply LT Black 50 Type S4 404816

* Toner yield based on A4LT LEF Ricoh test chart 6% coverage

Version 1.0 Subject to Change 21
 Target Reliability

Model PM Cycle Max MV

Pro 8200ex/s 600k 1,000k
Pro 8210s/p 600k 1,000k
Pro 8220s/p 600k 1,000k

Notes:
The figures above are calculated based on the following:
 PM is regularly performed.
 Recommended paper types are used.
 The machine is installed under operable environmental conditions
 A4 (LT) short-edge feed

Version 1.0 Subject to Change 22

 PM Parts - Mainframe
The expected yield of all PM parts is calculated assuming the foll owing conditions:

Part A4 (LT) short-e dge feed
Number Description Expected Unique Or
 Color ratio: 30%
Yield (Pages) Common
D1809640
Expected ACV Developer Black 800K C
:
D1793581
Coverage: 5% 600K C
Blade: Cleaning
D1793635 Coating Bar: Assy 600K C
D1793653 Blade:Apply:Assy 600K C
D1793641 Brush Roller: Apply: Ass’y 600K C
D0742459 Joint: Cleaning Unit 600K C
D1793535 Gear Set Cleaning Unit Service 1800K C
Parts
D1799510 OPC Drum 2400K C
G1782500 Grid: Charge Corona 1000K C
D1792224 Corona Wire: Charge Corona 1000K C
G1782502 Cushion: Corona Wire 1000K C
Cleaner: Grid Ass’y
Subject to Change 23
G1782507 1000K C
G1782510
Version 1.0 Cleaner: Corona Wire: Ass’y 1000K C
 PM Parts - Mainframe
Part Number Description Expected Yield Unique Or
(Pages) Common
ITB
D1796050 Flat: Belt-Transfer 2400K C

D1796051 Roller:Intermediate:Roller 1200K C

D2706078 Bias: Roller 1200K U

PTR Unit
D1796250 Transfer Roller 800K C

D1796301 Separation Corona Ass’y 600K C

D0746265 Blade: Transfer roller Ass’y 600K C*

G1786767 Coating Bar: Transfer Roller 600K C*

D0746257 Brush Roller: Apply: Ass’y 600K C

AB011125 Gear: Idler:Brush Roller 1800K C

AB011126 Gear: Brush roller: Z20 1800K C

D0746312 Gear: Idler: Transfer Roller 1800K C

D1796311 Gear: Transfer Roller 1800K C
24

* Must be replace as a set.

 PM Parts - Main Frame
Part Number Description Expected Yield Unique Or
(Pages) Common
ITB Cleaning Unit
D0746446 Brush: Apply: Belt Cleaning 600K C

D0746451 Coating Bar: Ass’y 600K C

D0746457 Blade: Apply: Ass’y 600K C

D0746424 Blade: Cleaning Belt Ass’y 600K C

Fusing Unit

D1794197 Flat Belt Fusing Dia80:Seal 1000K C

AE010118 Hot Roller:DIA54: Ass’y 1800K C

AE020220 Pressure Roller: DIA65 1000K C

AE045065 Web: Sub-Ass’y 600K U

D2704343 Roller Plate 3000K U

AE030049 Ball Bearing-20x32x7 1000K C

Version 1.0 Subject to Change 25

 PM Parts – Main Frame
Part Number Description Expected Yield Unique Or
Common
ARDF
D6842171 Paper Feed Belt 100K Originals C

D6832228 Pickup Roller 100K Originals C

D5412241 Reverse Roller: Paper 100K Originals C

fFed
Paper Feed Unit

AF030072 Paper Feed Roller: 1000K Pages C

Pickup
AF031098 Paper Feed Roller: Feed 1000K pages C

AF032098 Paper Feed Roller: 1000K Pages C

Separation
Filters

D1796889 Filter: Main: Exhaust: 600K Pages C

Right
D1796909 Filter: Duct: Main: Rear 600K Pages C

Version 1.0 Subject to Change 26

 TCRU Kit Type A and B
TCRU Kit Type A Parts list
Code EDP Part Description Qty Yield
Number
D3DZ01 404927 D1793504 Drum Cleaning Unit 1 600k
D1796400 ITB Cleaning Unit 1 600k
D1796210 PTR Unit 1 600k
D2704290 Fusing Cleaning Unit 1 750k
D1792255 Charge Corona Unit 1 1,000k
D1796590 Waste Toner Bottle 1 1,200k
D1809640 Developer 1 860k
D1799510 OPC Drum 1 2,500k
AF030072 Paper feed roller: Pickup 2 1,000k
AF031098 Paper feed roller: Feed 2 1,000k

Subject to Change 27
 TCRU Cont.
Code EDP Part Description Qty Yield
Number
AF032098 Paper feed roller: Separation 2 1,000k
AF030080 Paper feed roller: Pickup LCT 2 1,000k
AF031088 Paper feed roller: Feed LCT 2 1,000k
AF032098 Paper feed roller: Separation 2 1,000k
D6842171 Paper feed belt: ADF 1 100k*
D5412241 Paper feed reverse roller: ADF 1 100k*
D6832228 Paper feed roller pickup: ADF 1 100k*
D8378612 Driver TCRU 1 N/A
D0747690 Blower brush 1 N/A
G1783799 Setting Powder 1 N/A
D3E017 404948 D2704017 Fusing Unit NA TCRU Kit B 1 1,100k

* Original count
Subject to Change 28
 Special Tools
Part Number Description Qty Unique / Common
A0069104 Scanner Positioning Pin 4 C
A0299387 Digital Multi Meter: Fluke 87 1 C
B6455040 SD Card 8gig 1 C
C4019503 20x Magnification Scope 1 C
D1793421 Knob: Drive: Development Unit: Ass’y 1 C
D1793420 Jig: Sheet: Doctor Blade 1 C
D1796191 Holder: Flat Belt-Transfer: Drive roller 1 C
D1796192 Holder: Flat Belt-Transfer: Belt Cleaning 1 C
A2579300 Grease Barrieta: S552R 1 C
52039502 Silicone Grease G-501 1 C
B1329700 Lubricant Powder 1 C
VSSG9002 Fluitribo MG Grease: 100G 1 C
D0159500 G104 Yellow Toner 1 C
Version 1.0 Subject to Change 29
D0159501 Zinc Stearate 1 C
D1793402 Bottle: Developer: Ass’y 1 C
 Installation Requirements

20A
Power requirements: 16A
 North America 208 to 240V, 50/60Hz: More than
 Europe/Asia 220/230/240V,50/60Hz: More than
 NEMA 6-20p
 Permissible voltage fluctuation: +/- 10%

Note: Do not use an extension plug or cord

 Weight : Main Machine 914lbs 414.5kg

 Perfect Binder GB5010 208 to 240 15A NEMA 6-15p
 All other options are 110v 20a NEMA 5-15

Version 1.0 Subject to Change 30

 Dimensions

A: 1140mm /45”
B: 155mm /6”
C: 740mm /29”
D: 891mm /35”
E: 891mm /35”
F: 740mm /29”
G: 700mm /27
H: 1981mm /78”
Version 1.0 Subject to Change 31
 Dimensions – cont’d

Version 1.0 Subject to Change 32

Specifications

Subject to Change 33
Specifications

Subject to Change 34
Specifications

Subject to Change 35
Specifications

Subject to Change 36
Specifications

Subject to Change

37
Specifications Printer

Subject to Change 38
Specifications Printer

Subject to Change 39
Specifications Scanner

Subject to Change 40
Specifications Scanner

Subject to Change 41
Specifications Scanner

Subject to Change 42
Specifications Scanner

Subject to Change 43
Specifications Scanner

Subject to Change 44
 Plockmatic
High Capacity Inserter HCI3500
Subject to Change 45
Plockmatic Specifications

Subject to Change 46
Plockmatic Specifications

Subject to Change 47
Plockmatic Specifications

Subject to Change 48
Paper

Subject to Change 49
Paper

Subject to Change 50
Paper

Subject to Change 51
Paper

Subject to Change 52
Paper

Subject to Change 53
Paper

Subject to Change 54
Paper

Subject to Change 55
Paper

Subject to Change 56
 Paper

Supported Paper
Plain Recycled
Colored Letter Head
Pre-Printed Pre-Punched
Bond Card Stock
OHP Tab Stock
Transparency Labels
Back Copied** Gloss Matte
Envelopes NCR
Plain Recycled

** Can be fed, but the output is not guaranteed.

Subject to Change 57
 Installation Times

Peripheral Installation Times (minutes)

Main Frame 30 minutes
LCIT RT5070 15 minutes
LCIT RT5080 15 minutes
Cover Interposer Tray CI5030 15 minutes
Multi Fold Unit FD5020 15 minutes
Finisher SR5050 15 minutes
Booklet Finisher SR5060 15 minutes
Ring Binder 15 minutes
Perfect Binder GB5010 120 minutes
Cover Interposer Tray for Ring Binder Type
S1
Transit Pass Unit Type S1

Version 1.0 Subject to Change 58

 Installation Times

Peripherals Installation Time (minutes)

Decurl Unit DU5050 15 minutes
Multi Bypass Tray BY5010 10 minutes
Trimmer Unit TR5040 15 minutes
Punch Unit PU5020 10 minutes
Multi Bypass Banner Sheet Tray Type S3 10 minutes
ADF Double-feed Detection Kit Type S7 15 minutes
Copy Connect Type 3260 10 minutes
Optional Counter Interface Unit Type M12 5 minutes
Key Counter Bracket Type 1027 5 minutes
IEEE 1284 Interface Board Type A 5 minutes

Version 1.0 Subject to Change 59

 Installation Times

Peripherals Installation Times (minutes)

IEEE 802.11a/g/n Interface Unit Type M3 5 minutes
Bluetooth Interface Unit Type D 5 minutes
PostScript 3 Unit Type S7/S8 5 minutes
IPDS Unit Type S7/S8 5 minutes
File Format Converter Board 5 minutes
Type E
Copy Data Security Unit Type G 5 minutes
OCR Unit Type M2 5 minutes
Unicode Font Package for 5 minutes
SAP(R) 1 License
Unicode Font Package for 5 minutes
SAP(R) 10 License

Version 1.0 Subject to Change 60

 Installation Times
Peripherals Installation Times(minutes)
Unicode Font Package for 5 minutes
SAP(R) 100 license
Vacuum Feed LCIT RT5100 15 minutes
Bridge Unit BU5010 15 minutes
Multi Bypass Attachment Kit for 30 minutes
Vacuum Feed LCIT Type 3
High Capacity Stacker SK5030 15 minutes

Version 1.0 Subject to Change 61

 Storage / Transportation
Storage Transportation
Mainframe Temperature Temperature
Humidity Humidity
Storage Period Max Stack
Max Stack

Version 1.0 Subject to Change 62

 Training Information

For technicians not trained on the Pro 8100 series machines:

 Will be required to complete Tier 1 training online and attend 5 day
instructor lead class at RLI location.
 Technicians trained on the Pro 8100 series machines, will be
required to take a self pace update training online.

Please refer to the

https://ricohusa.csod.com/client/ricohusa/default.aspxweb site for
the most up to date training information.

Version 1.0 Subject to Change 63

 Documentation
Description RFG E-Source Number
Detailed Description TBD
Operating Instruction TBD
Point-to-Point rfg073814
Parts Catalog rfg073815(pdf), rfg073816(3D)
Service Manual rfg073810

Please be aware that once a model or series is out of production, the Field Service Manual,
Technical Service Bulletins and Ricoh University should be referenced for the most current
information. Check the TSC website and e-source.

Version 1.0 Subject to Change 64

 Contact Information
Name
Technical Services Call Center
(Hotline)
Hytec Parts and Logistics Control
Technology Solutions Resource
Center
Headquarter Web Sites
Material Safety Data Sheets
Ricoh Learning Institute
Version 1.0
Contact
Parts (800) 333-3147
Ricoh: (800) 537-4264
Savin: (800) 291-6044
Lanier: (800) 346-6057
Canada (800) 922-4072
Solutions (888) 424-1573
Customer Support (800) 577-4264
Automated Services (866) 239-8494 myricoh@ricoh-usa.com
Printer/Scanner/Projector Support (800) 742- 6438
Dealer Printer Customers (800) 972-8796
Warranty Processing (800) 557-4264
(800) 883-1001 www.hytecrepair.com
http://www.tscweb.net
Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Lanier Corporation: http://www.lanier.com
(800) 336-MSDS (6737) http://msds.ricoh-usa.com/msds/
(866) 239-8494 email address: www.ricohlearninginstitute.com
Subject to Change 65
 Escalation Procedure
Solutions Support and Escalation Intake Guide
http://rfg-esource/nj03ntas02/groups/public/documents/communication/rfg057276.pdf
Required Information for Hardware Issues
 Symptom
 Possible cause
 Description and result of the action taken
 Parts replaced
 Model type and serial number
 Printer configuration sheet and maintenance report sheet
 Occurrence frequency
 Whether or not the symptom could be duplicated on a lab machine (YES/NO)
 Occurrence conditions
 When symptoms began to appear
 Optional equipment information
 Results after installing the units/options on another machine
 Whether or not customized parts been applied
 Log-storing data (controller, engine, and operation logs) with SP5-857
 SMC Report (SP5992-001)
Version 1.0 Subject to Change 66
 Escalation Procedure – cont’d

Required Information for Computer connectivity problems:

 Printer configuration page
 Any actions already taken (step-by-step)
 Computer specifications (manufacturer, model, type, CPU, memory, etc.)
 OS and applications installed (versions and service packs)
 Driver and utilities used (versions and service packs)
 Network environment (protocol, topology, address, and configuration)
 Network packet capture/print capture file
 Document originals (files)
 PIF (Problem Information Form)
– PIFs can be downloaded from the Global Knowledge:
– http://tscweb.custhelp.com/app/answers/detail/a_id/119457

Version 1.0 Subject to Change 67

 Revisions

 V6.1

Version 1.0 Subject to Change 68

R IC O H
imagine. change.