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Jeremy Strayhorn

3641 Napanee Drive, Beavercreek, OH / Phone (336) 501-4942

Operations Designee
Loves Travel Plaza
Ohio
04/2019 – Present

 Ensuring operational efficiency in each profit centers on the property.


 Ensuring that marketing efforts are consistent across each profit center..
 Ensuring that the stores under their supervision adhere to company and industry regulations.
 Ensuring that all stores meet safety and cleanliness standards.
 Managing a regional budget and ensuring that each profit operates within the budget.
 Monitoring each profit center P&L reports.
 Addressing operational problems that arise
 Liaising between corporate office and store profit centers.
 Ensuring that customer service levels are consistent across profit centers.
 Making recommendations to senior management

Retail District Manager


Dollar General
Dayton, Ohio
08/2018 – 04/2019

 Overseeing 23 locations with 47 million in yearly sales.


 Averaged 15% annual revenue growth in district
 Changed from monthly inventory model to daily cycle counts impacting monthly cost savings of
$5,000 in each store.
 Conducted daily, weekly conference calls/monthly Manager's meeting; discussed sales/marketing
strategies, and performance reviews for each location
 Lead consistent store visit evaluations and provide positive feedback along with challenges
 Recruit, hire, retain and develop a team of Store Managers and Associates that achieves
excellence in all areas of measured performance to meet or exceed company business objectives; drive
business through effective scheduling and payroll management
 Ensure protection of company assets by meeting or exceeding established shrinkage goals within
the district
 Develop a hands-on supervision environment that emphasizes sales floor management, customer
service and sales generation
 Recognize performance issues in a timely manner and partner with Region Director and HR to
develop action plans for resolution.

Lead District Manager


Speedway LLC
Springfield, OH
01/2018 – 08/2018

 Covered the region while RM was on vacation or out for meetings.


 Trained 6 district managers in training until they are placed in district
 Travel twice a month to new DM area to be a coach and provide feedback / guidance
 Monitor the market for gas prices changes and to make sure we are in line with profit margins
 Work with the RM to make sure we drive the market with fuel pricing
 Inventory controls put in place to make sure we maximized sales
 Ensure the legal and financial integrity of the stores in the district
 Drive customer service and selling culture in the district
 Ensures stores meet or exceed budgeted sales and profit metrics while coaching and developing
of the KPI’s
 Ensures company policies, procedures, merchandise standards and sales plans are being executed
 9 locations with the Café concept/food cost/health inspections/monthly DM inspections.

Category Manager Services


Speedway LLC
Enon, OH
01/2017 – 01/2018

As the Category Manager I oversaw the stores full P&L responsibility for carwashes, ATM’s, and Air
Machines. I partnered with the Vendor Partners to come up with marketing initiatives to make sure we
reached our full potential to serve the customers while maximizing profits. I also partnered with upper
management to put together a bonus program for those locations that have carwash locations. While
serving as the marketing contact for the entire company when it came to Air & ATM machines, I sent out
monthly business planners to ensure every store had A-1 service from our vendor partners to maximize
the 100% profit. Partnered up with our legal team to construct negotiations of new and existing contracts
as well as implementations for 9 new CW locations that were added or reloaded.

Lead District Manager


Speedway LLC
Winston Salem, NC / Grand Rapids, MI
08/2012 – 01/2017

 Responsible for outlining a comprehensive recruiting and training program.


 Monitor and dissect the P&L reports for each store and develop effective ways to fill in gaps
between actual performances and company projections
 Prioritize store performance issues to make certain that the issues most directly affecting
profitability are addressed
 Act as a coach to the GM’s and the resources to each store employee to help inspire the success
of each store.
 Inventory controls put in place to make sure we maximized sales
 Ensures company policies, procedures, merchandise standards and sales plans are being executed
 Watch competitor gas prices to make sure we are in line with the market.

General Manager
KFC (Luihn Foods LLC)
Greensboro, NC
03/2010 – 08/2012

As the GM I oversaw the stores full P&L responsibility for in-store sales, store appearance, and employee
development. Partnered with local schools, restaurant associations, and networking organizations to build
community awareness and increase sales. Recruited, hired, and trained new staff. Supervised over 25
employees and 18 management personnel who moved on to other locations.

 Achieved cost reductions in food, labor, and inventory.


 Increased profits by 6% per year and increased sales through regional and local marketing.
 Reduced employee turnover by 25% through focused recruiting, training, and team building.
 Developed marketing plan, increasing sales by at least 8% each year for four consecutive years.
 Implemented a local community awareness program.

Assistant Food Service Director


Aramark Dining Services
Greensboro, NC
01/2006 – 03/2010

As the Assistant Director of Dining Services I planned, directed, and controlled food service related
activities including: food production and recipe compliance, accountable for training, coaching and
motivating the staff and ensuring that all employees comprehend and comply with rules, procedures and
policies. Maintain and promote a clean & safe work area including, health department, safety, and food
handling regulations.
 Achieving cost reductions in food, an Inventory costs
 Worked side by side with the campus Client to make sure I heard all concerns and fixed them
 Successfully help regain a 10 yr. contract extension
 I managed Cooks, Concierges, Diet Aides, and Location Managers who are passionate about the
food provided to over 10,000 Student on a daily basis.
 Managed 5 retail locations on the college campus

Education:
Winston-Salem State University
Bachelor’s Degree in Sports Management
 Excellent Skills in operating personal computers, POS systems, and various software
 Knowledge and understanding of profit and loss statement and store Key Performance Indicators
to make decisions based on sound financial judgment
 Strong interpersonal and communication skills including the ability to lead discussions in diverse
groups of varying size
 Excellent time management and problem solving skills as well as the ability to use good
judgment and make strong independent decisions
 Demonstrate an inspirational attitude that contributes to a positive team environment
 Proven experience and ability to effectively manage teams to achieve high performance
 Advanced level Microsoft Excel for reporting, Word and PowerPoint

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