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Setup
This chapter describes how to install ETAP for stand-alone systems and network licenses. It contains the
following sections:
ETAP Startup illustrates how to start the program after successful installation.
ETAP Licensing describes security hardware keys and different ETAP licensing configurations,
where they are applied, how they work, and which operating systems are required.
License Manager Installation describes the installation of the ETAP License Manager for network
licensing of ETAP.
License Manager Verification shows how to verify the ETAP License Manager installation.
Installation Maintenance (Uninstall) describes how to remove or modify the currently installed
version of ETAP.
User Guide Removal describes how to uninstall the ETAP User Guide.
License Manager Removal describes how to uninstall the ETAP License Manager.
System Optimization describes the computer hardware, virtual memory file size, and ODBC DSN
buffer size requirements to increase the speed of ETAP operation.
PC Configuration Requirements
64-bit hardware
USB port
Ethernet port w/ network access (if network licensing required)
DVD Drive 10 to 80 GB hard disk space (based on project size, number of buses)
19" monitors recommended (dual monitors highly recommended)
Recommended display resolution - 1920x1080
Recommended display font size – 100% - 125%
If you would like to uninstall earlier versions of ETAP go to the Control Panel and select Add or Remove
Programs. Then select and uninstall any earlier ETAP installations. Any user-created files, as well as the
ETAPS.INI file and the ETAPLIBX.LIB file (where X is 6, 7, 11, 12, and 14 depending on the version)
will not be removed by the uninstall procedure.
ETAP Setup uses the uninstaller of the previous versions to uninstall them.
In this installation procedure, your DVD drive is designated as the D: drive. If this is not the case, replace
the letter D with the correct designation of your DVD drive.
The same installation procedure is used to install ETAP regardless of the licensing method (stand-alone
system or network).
For Windows 7 Operating Systems and higher, in addition to the administrative access, it is
recommended to turn the User Account Control (UAC) off during this installation. You can do so by
going to the Control Panel\User Accounts\Change User Account Control settings, and setting the
option to “Never notify”. The Firewall must be turned off as well.
2. Close all applications and insert the ETAP DVD into your DVD drive.
3. For Operation Systems with auto play enabled, the installer will start up and present the following
screen. Select the Run ETAPINSTALLER.exe option.
In the Installation section, select the “ETAP 16.0.0” option to install ETAP and the License Manager
or select the “ETAP License Manager” option to install the License Manager only.
For the Stand-Alone licenses “ETAP 16.0.0” and ETAP key reside on the same PC.
For the Network licenses “ETAP 16.0.0” shall be installed on the client machines and the ETAP
License Manager shall be installed on a PC designated as the License Manager Server. In this
configuration the ETAP key will be located at the License Manager Server.
5. ETAP 16.0.0 requires installation of Microsoft .NET Framework 3.5 SP1 and Microsoft .NET
Framework 4.5 SP1, and Microsoft® SQL Server CE 3.5 (Service Pack 2). If these installations are
not available on your operating system, ETAP proceeds with installing them. If prompted to restart
the machine during the installation of these programs, select to restart the machine later.
7. The installation and use of ETAP is governed by the terms and conditions of the ETAP License Grant
and Agreement. These terms must be accepted before the installation can continue. Click Next.
8. The Information screen displays hardware and software requirements as well as other useful
information. Click Next to continue with the installation.
9. For Stand-Alone licenses, select "Stand-Alone Key" and insert the ETAP Security Key in the same
computer. With this option, ETAP and the ETAP License Manager will be automatically installed on
your computer.
For Network licenses, select "Network Key" to install ETAP on the client computer. Then install the
"ETAP License Manager" on a computer designated as the ETAP License Manager Server. In this
configuration, the ETAP Security Key must be located at the ETAP License Manager Server.
10. By default, the output reports are created in English. Select each box to create output reports in
different languages.
Verify the correct language package settings are installed with an English Operating System to
properly view the translated output reports. The settings for each operating system are provided
below:
Note: The operating systems listed above are required to properly view Japanese and Chinese Output
Reports with an English operating system.
For more information on Windows Language Package Settings, view Microsoft Technical Support for
Language Package Settings.
11. Reports created in previous versions of ETAP were created in a different format. If this option is not
selected, output reports created in previous versions will not display. The user must re-run each study
in ETAP 16.0.0 to activate any output reports created in an earlier version of ETAP. Note that the
output report formats installed include formats from ETAP 12.0 and above.
12. Setup requires the name of a destination folder on your hard drive where you would like the ETAP
application to be installed. The default destination folder is C:\ETAP 1600. To install the program in
a different location, click Browse and select or type a new destination folder. Click Next.
13. The next screen provides the opportunity to verify the setup information. If the setup information is
correct, click Next to start copying files.
14. The installation program then continues with installing the License Manager. You will see several
messages stating that the License Manager is being installed followed by a License Manager 16.0.0
Welcome screen. Click Next to continue.
Note: If a License manager for a previous version is detected, the installer will remove it before
installing the updated License Manager.
15. The installation and use of ETAP License Manager is governed by the terms and conditions of the
ETAP License Grant and Agreement. These terms must be accepted before the installation can
continue. Click Yes.
Due to the nature of virtual machines, it is possible to replicate the ETAP License Manager in
violation of its intended number of users as per the ETAP License Grant and Agreement; therefore,
ETAP prevents the operation of the License Manager on a virtual machine.
16. Remove the ETAP security key and disable any Antivirus Program scanning at during this installation
process.
17. A message will appear informing that the driver installation for the ETAP security key was
successfully installed. Click Ok to continue with the installation.
18. When the installation of ETAP License Manager is complete, the installer displays the ETAP 16.0.0
License Manager Installation Setup Complete screen. Click Finish to continue with the
installation.
19. The installer displays the Setup Status screen and starts copying files to your installation of ETAP.
The installer also adds an ETAP shortcut to the program folder. By default, the Setup program will
create a program folder named ETAP 1600.
Billboards will be shown during the file transfer period. These billboards highlight some of the latest
features and technologies of ETAP.
20. When the installation is complete, the installer displays the ETAP 16.0.0 Installation Complete
screen. You can check the “Launch ETAP 16.0.0” option and click Finish to automatically run ETAP.
If you choose not to run ETAP automatically, leave the box unchecked.
Depending on your operation system and your system configuration, the installer might display the
ETAP 16.0.0 Installation Complete screen and ask you to restart the machine. Select to restart the
machine so that any configuration changes that were made can take effect.
The installation program renames the existing ETAP library to oldetaplib1600.lib before installing the
new library etaplib1600.lib. If an oldetaplib1600.lib already exists on the target computer, the installation
program directs you to make a backup copy of the old file or move the old file into a different subfolder.
Otherwise, the installation program will overwrite the current oldetaplib1600.lib with a copy of the
existing etaplib1600.lib.
1. To install the ETAP User Guide, select the ETAP User Guide option that appears below the
Installations section of the Installer Program.
3. Setup requires the name of a destination folder on your hard drive where you would like the ETAP
User Guide application to be installed. The default destination folder is C:\ETAP User Guide 1600.
To install the program in a different location, click Browse and select or type a new destination
folder. Click Next.
4. Setup displays the Setup Status of the ETAP User Guide installation process.
5. When the installation is complete, the installer displays the ETAP User Guide Installation
Complete screen. Click Finish, to complete the installation of the User Guide.
When the ETAP User Guide installation is completed, the Setup program also creates an ETAP User
Guide program shortcut in the Start menu under All Programs.
1. In the Control Panel, open Administrative Tools, and then open Data Sources (ODBC) or (ODBC 32-
bit Administrator). Windows displays the ODBC Data Source Administrator dialog box.
2. Click the System DSN page, and then click the Add button.
3. Select the SQL Server entry in the Name column. Click Finish.
5. In the Description text box, type a description of this data source that you will recognize.
6. In the Server text box, type the name of the server you will be using. Consult your network
administrator or SQL Server administrator for this information.
7. Click Next twice, and then make sure the following options are selected (ETAP runs at least four
times faster if selected):
Note: The SQL Server may require some system-dependent installation procedures. Contact your
network administrator or Operation Technology, Inc. for technical assistance.
1. In the Control Panel, open Administrative Tools, and then open Data Sources (ODBC) or (ODBC 32-
bit Administrator). Windows displays the ODBC Data Source Administrator dialog box.
2. Click the System DSN page, and then click the Add button.
3. Select the SQL Server entry in the Name column. Click Finish.
5. In the Description text box, type a description of this data source that you will recognize.
6. In the Server text box, type the name of the server you will be using.
1. In the Control Panel, open Administrative Tools, and then open Data Sources (ODBC) or (ODBC 32-
bit Administrator). Windows displays the ODBC Data Source Administrator dialog box.
2. Click the System DSN page, and then click the Add button.
3. Select the SQL Server entry in the Name column. Click Finish.
5. In the Description text box, type a description of this data source that you will recognize.
1. In the Server text box, type the name of the server you will be using.
When ETAP is launched for the first time, it may generate the ETAP License Wizard. The ETAP License
Wizard allows you to setup the location of the ETAP licenses. This Wizard was introduced in ETAP
5.5.0. For previous license setups refer to their appropriate documents.
1. Upon launching ETAP, the ETAP License Wizard prompts you with the ETAP License Path
Selection Editor. In this editor the first option is automatically selected to be your computer. If
the Stand-Alone or the ETAP Network key is located on your computer, click OK to continue.
2. If the ETAP Network key is located on a server machine, then select another path option and
enter the server name or the IP address in the provided field. The five entries are designed to
easily switch between ETAP Network keys. You may have several network keys with different
configurations. ETAP keys must be installed on separate PCs. Click OK to continue.
Click OK.
If this service does not exist you must install the License Manager from the ETAP 16.0.0 DVD.
If the Etaps Lic Mgr is not started then right-click on the entry and Start it. You can also double-click on
this service and Start it.
Firewall
If the service starts but the client machine fails to receive authorization, check the server machine to
ensure that the Windows’ firewall is not blocking incoming traffic.
To do this, go to the server machine and select “Run/Control Pane/Windows Firewall”. On the General
page, note whether the Firewall is On or Off. If it is on, go to the Exceptions page and see if the License
Manager is listed and checked. If not, select the Add Port... button. Enter the Etaps Lic Mgr for the
Name and enter 6260 as the Port Number. Ensure that TCP is selected. Also check the checkbox that
requests a notification if a program is blocked and click OK. Click OK on the previous pages until you
return to the Control Panel. You may have to coordinate with your IT department to open this port.
Next, go to the client machine and select “Run/Control Pane/Windows Firewall”. If it is on, go to the
Exceptions page and check the checkbox that requests a notification if a program is blocked and click OK
on all pages until you return to the Control Panel. This should cause Windows to notify you if it blocks a
request from ETAP to access the License Manager.
1. It should list all network connections for your computer. Locate the appropriate connection under
LAN or High-Speed internet.
3. If you have TCP/IP installed, there will be an item listed and checked "Internet Protocol
(TCP/IP)".
4. If you do not have TCP/IP installed, the item may be listed but NOT checked. In such case, there
is no need to continue with this procedure, since you do not have TCP/IP installed.
5. If it is checked, select the Internet Protocol (TCP/IP), and then click on properties. The resulting
Properties will have a general tab. “I need to know the settings on this page”. Generally, most
companies use Obtain an IP address automatically and Obtain DNS server address automatically.
Now that we know you have TCP/IP installed, please do the same thing (exact same procedure) on the
computer running the License Manager.
If both your computer and the License Manager computer have TCP/IP installed, do the following on the
computer running the License Manager:
2. Type the following in the Command Prompt (without the quotes of course) "netstat -a". (This will
tell us what ports are set up on the Etaps lic mgr server).
3. You should see an entry that lists "TCP the_server_computer_name:6260 ... LISTENING" which
shows that the computer is listening for a TCP connection on port 6260. Port 6260 is the License
Manager default port.
4. Next enter the following in the Command Prompt - "ipconfig". You should see a listing which
contains the IP address of the computer. Note the address to ensure that it matches the address
that you have entered at the ETAP client computer.
Next, go to your client computer, open a Command Prompt, and enter "ping ip_address" where
ip_address is a placeholder for the IP Address that you obtained above from your License Manager
computer. The ping results should indicate the time that it took to ping the computer. If the ping is not
successful, it will print a timeout message.
You should also use ping to check address translation from your computer by entering "ping
lic_manager_computer" where lic_manager_computer is a placeholder for the computer name on which
you have installed the License Manager. If both pings pass, you can enter either the name of the License
Manager computer *or* it’s IP Address in the ETAP client. Both should succeed. Otherwise, make sure
that you have entered the IP address of the License Manager computer in the ETAP client License
Wizard.
The following entries are generated in the ETAPS.INI file and the Activation Code is saved as shown
below.
[Etap PowerStation]
LicIndex=0
[AppVariables]
LicPath0=Your Server Name or IP Address
LicKeyCode0=Your ETAP Activation Code
When authorization is received, it generates the License Administrator dialog box. It shows the total
number of licenses and what users are connected to the License Manager Server and displays a message
that the ETAP key is found successfully.
The following entries are generated in the ETAPS.INI file and the Activation Code is saved as shown
below.
[Etap PowerStation]
‘LicIndex=’1 to 5 depending on LicPath
[AppVariables]
‘LicPath1=’ to ‘LicPath5=’
‘LicKeyCode1=’ to LicKeyCode5=’
The ETAP License Wizard may be launched when opening an existing ETAP project. The ETAP Logon
Editor includes an ETAP License Wizard button to launch the Wizard. The ETAP Logon Editor is the
first editor that appears when you open a project. This option may be used to get ETAP license
authorization from different locations.
Selection of the About ETAP option opens the ETAP Enterprise dialog box. ETAP Enterprise consists of
three pages: About, Capabilities and License.
About
The About page includes the following information regarding your ETAP:
- ETAP version
- Copyright information
- ETAP address and web site
- ETAP support contact information
- Sales contact information
- Licensee information
Licensee name
ETAP serial number
Number of buses
Configuration (Network/Stand-alone)
License type (Nuclear, Commercial, Advantage, Educational)
Capabilities
This page of the ETAP Enterprise lists all the available ETAP modules. Modules included in your
package will be shown in black letters. Modules not included in your packaged will be grayed out.
License
In the License page, information regarding your license usage is displayed.
The Display License Managers button allows you to view any network licenses that you have specified as
options for connection. This feature also provides information regarding the selected network license such
as the following:
Server name
Total number of licenses
Number of users connected
Connected computer name
User name
Login time
Ticket number (ETAP assigns a unique ticket number to each connection and for duration of that
connection.)
To connect to a specific network license, you must open your project and from the ETAP Logon Editor
click on ETAP License Wizard. The ETAP Logon Editor is the first editor that appears when you open a
project.
Stand-Alone Hardware Key Placed and resides on the back of your computer
Network Hardware Key Placed and resides on a License Manager Server
*A Network hardware Key is required for Borrowing Licenses
ETAP-OTI 1600
The driver for the ETAP-OTI-1600 key is located in the following path:
64-bit machines:
C:\Program Files\Operation Technology Inc\ETAP License Manager 1600\ haspdInst.exe
Note: ETAP will no longer support the black parallel keys and the blue USB-1410 keys.
Installation on Windows must be performed by a user account with Windows Administrative privileges.
The network installation can be done with the License Manager 16.0.0 Setup program provided on the
ETAP 16.0.0 DVD, started from the ETAP Installer program, or installed manually. Regardless of how
the network installation is done, the steps to be performed are the same.
Requirements:
Network license - LAN, Regional WAN or WAN (does not apply to Stand-Alone licenses)
License borrowing option requires ETAP Hardware Key (Version 3 - Green key) to be connected
at LM Server computer at time of Borrow Code activation
Capabilities:
License borrowing option can be set up through the ETAP LM Configuration console.
Borrowed license can run with the computer disconnected from the network until the borrowing
period ends.
Borrowed duration is determined per user account.
When the borrowing period expires, the borrowed license is automatically returned to the LM
Server.
LM tracks and keeps count of remaining / available licenses for checkout
Borrowed license cannot be returned / terminated before the expiration date
Borrowed license duration are configuration from 1 day up to 120 days
Borrowed licenses are linked to the computers used during Borrow Code activation
It is recommended that network administrators limit network license borrowing to those users who
specifically need to take licenses on the road. It is recommended that administrators set the maximum
borrow period to an amount of time that corresponds with how long these users will be away from the
license manager. These settings are controlled using LM Configuration console.
1. From the START menu, go to All Programs/ETAP 16.0.0 and right-click on License Manager
Console and select to “Run as administrator".
The ETAP License Manager Configuration console will open and display the License Manager
status and Network Key configuration.
“Start” ETAP LM Configuration. By default the ETAP LM Configuration will be running, but if
previously stopped press “Start” to run.
2. Go to “Borrow” tab.
Local Server: Network License Manager host identification
Duration: Duration of Borrow Code; cannot be changed or canceled until set expiration.
Borrow period can range from 1 to 120 days. Borrowed license will automatically
become available after expiration.
Generate Code: Generates unique code that can only be used one time by one single
user. Code will be tied to Duration and computer that activates ETAP using each unique
code. Codes will not count against Network Key available users if discarded and never
activated on a computer.
Send: When Outlook is available, ETAP LM Configuration will automatically generate
an email that includes the Borrow Code information. If Outlook is not available, ETAP
LM Configuration will generate a Notepad file that can be emailed to user independently.
Expiration Date: The Borrow Code expiration date and time are automatically generated
and displayed from the time of code generation and selected duration.
a. Specify “Duration” and generate Borrow Code by clicking “Generate Code”. Note:
Expiration Date is automatically displayed.
b. After the Borrow Code is generated, email code information to end user by clicking “Send”
If Outlook is available, an email with the Borrow code information will be automatically
generated when clicking “Send”.
If Outlook is NOT available, a Notepad file will be generated when clicking “Send”.
Send this file to the PC the license will be checked out to.
1. From the START menu, go to All Programs/ETAP 16.0.0 and right-click on License Manager
Console and select to “Run as administrator".
3. Go to “Activation” tab
Local Server: Computer name of machine being used.
Remote Server: Server hosting the ETAP License Manager. Server that generated the
Borrowing Code.
Borrow Code: Code received from Remote Server and used to identify and link the
computer hardware to the license being borrowed. Each borrow code is unique.
a. Input Remote Server Information and Borrow Code information received from ETAP’s
Network Key License Manager Administrator. Borrow Code is case sensitive; it is
recommended to copy and paste the Borrow Code information from email received.
b. Click on “Verify Code” to verify Borrow Code validation. Code expiration details will be
automatically generated.
Note: Once the license is activated, it cannot be returned or terminated until the expiration
date.
The following message will be generated when activation is successful: “Borrow successful!
Please restart local License Manager Service!”
ETAP License Manager will automatically display updated “Local Configuration” details.
Local Borrowing License has been successfully activated and ready to use. At this point it is no longer
necessary to be connected to Company’s Network Server.
Launch the ETAP program as normal. ETAP version must be 12.0 or higher. ETAP will prompt end user
to enter Activation Code.
Note: Activation Code is different from Borrow Code. The Activation Code must also be provided by
ETAP’s Network Key License Manager Administrator. The Activation Code is the code used for the
Network Key itself and is provided by ETAP at the time of purchase.
License Termination
Please note that the Borrowing License cannot be terminated under any condition. The Borrowing license
will automatically terminate at the time and date of expiration provided at the time of Borrow Code
generation and confirmed at activation. Only users connected to Network Key license can be terminated.
1. From the START menu, go to All Programs/ETAP 16.0.0 and right-click on License Manager
Console and select to “Run as administrator".
2. Go to “License” tab.
The License Manager Server computer does not need to have the ETAP program software installed.
Due to the nature of virtual machines, it is possible to replicate the ETAP License Manager in violation of
its intended number of users as per the ETAP License Grant and Agreement; therefore, ETAP prevents
the operation of the License Manager on a virtual machine.
Note: Proper operation of ETAP requires the installation of the ETAP License Manager on the License
Manager Server and, during each user system ETAP installation, entering the License Manager Server
name or IP address.
To connect to a specific network license you must open your project and from the ETAP Logon Editor
click on ETAP License Wizard. The ETAP Logon Editor is the first editor that appears when you open a
project.
The network hardware key and the ETAP License Manager use minimal processor time and do not
require more than 10MB of free disk space for proper operation. Make sure the system meets the ETAP
minimum hardware requirements.
1. Insert the ETAP DVD into the DVD drive. The installer displays ETAP Installer dialog box.
2. ETAP Setup displays the ETAP License Manager Welcome dialog box for version 16.0.0. Click
Next.
3. The ETAP License Agreement is displayed. Click Yes to accept the terms of the agreement.
Due to the nature of virtual machines, it is possible to replicate the ETAP License Manager in
violation of its intended number of users as per the ETAP License Grant and Agreement; therefore,
ETAP prevents the operation of the License Manager on a virtual machine.
4. Remove the ETAP security key and disable any Antivirus Program scanning at during this installation
process.
5. A message will appear informing that the driver installation for the ETAP security key was
successfully installed. Click Ok to continue with the installation.
6. When the installation of ETAP 16.0.0 License Manager is complete, the installer displays the ETAP
16.0.0 License Manager Installation Setup Complete screen. Click Finish to complete the
installation.
To run ETAP, each user must be a registered user on the License Manager Server. As a minimum, each
user must be a member of the Users group on the License Manager Server. If you use Domain
Administration as provided by the Windows server, it is sufficient to add the Domain Users group to the
License Manager Server’s User Manager/Policies/User Rights/Access.
In addition, during each user system ETAP installation, proper operation of ETAP requires entering the
License Manager Server name. You can change the key selection and License Manager Server name
setting on a user system at any time after the installation.
To change the server name launch ETAP, open your project and from the Logon Editor, click on the
ETAP Key Wizard and change the Server Name.
To change your key from one model to another, insert the new key, click on the Start\All Programs\Reset
License Manager. This program configures the License Manager for the key model you have selected.
1. Using Notepad or a similar text editor, open the ETAPS.INI file in C:\ETAP 1600. If the ETAPS.INI
file is not in the application folder then ETAP will use the ETAPS.INI file in the C:\WINDOWS
folder.
2. Add the LicPath1= line In [AppVariables] section and Add LicIndex=1 in [Etap PowerStation]
section.
3. Insert the name of the License Manager Server with domain information (for example, LicPath1=
tcplm.oti.com).
4. To use an IP address instead, add the line LicPath1=, and then insert the IP address of the License
Manager Server (for example, LicPath1=10.10.10.191).
5. After the TCP Server or IP address is set, you may configure to use a specific port by appending the
port number after the LM server name separated by ‘:’, that you would like to use (for example,
LicPath1=tcplm.oti.com:2526). Furthermore, you have to verify if your target LMServer having the
same TCP Port setup. Check with your IT department before you do so.
2. Open a Command Prompt window, type in regedit, and then Enter. Windows displays the Registry
Editor.
3. For the 1600 USB key, if the device is installed properly, you can find the following device entry
from the Control Panel\Administrative Tools\Computer Management.
4. In the Control Panel, double-click the Administrative Tools icon then the Services icon.
5. Find the Etaps Lic Mgr service, and then verify that the service status is started. If you cannot find the
Etaps Lic Mgr, you have not installed ETAPSLMT.EXE properly. The Etaps Lic Mgr Status value
should be Started or blank.
6. If the status is blank, right-click the ETAPS Lic Mgr icon, and then select Start.
2. Click on the Application icon. The ETAP License Manager program logs all licensing events to the
applications log, so you should find a License Manager Application logs to view.
3. When the ETAP License Manager starts, you will see several events in the log identified as Source
Etaps LMService. The ETAP License Manager uses this source when it writes event information to
the Applications log.
4. Double-click the first ETAP License Manager event to view the Event Properties dialog box. The
message references a description similar to the following:
5. The next ETAPS LMService message indicates that ETAPSLM has detected a valid security
hardware key.
6. For the next message you should see a message indication similar to the following:
Key SN: 3087007744-345610626 Licensed to: <Your Company Name> Version: 020000 Users: 5.
(Your serial number, the licensee, version, and number of users will be specific to your network
hardware key.)
You have now verified your ETAP License Manager is correctly installed and running properly. The
latest issue of ETAP License Manager is version 16.0.0 and is intended to work with ETAP 4.7.0 to
16.0.0 versions. The earlier ETAP releases require version 5.2.3.102601 either TCP/IP version or Named
piped version depending on selected protocol by ETAP, see early ETAP version documentation for
details.
You can check your version of the ETAP License Manager by viewing Properties in the file; C:\Program
Files\OperationTechnologyInc\ETAPLicenseManager1600\Etapslmt.exe or
C:\WINDOWSSYSTEM32\DRIVERS\ETAPSLM.EXE if you have installed the License Manager
manually. The file version is displayed at the top of the Version sheet.
If ETAP is still not running, contact Operation Technology, Inc. technical support at:
3. Click the Change/Remove button. ETAP Setup displays the ETAP 16.0.0 Maintenance Wizard.
Select the type of installation maintenance you want, and then click the Next button. Each maintenance
option is discussed below. Note that both the Repair and Modify options will require that you insert the
ETAP DVD during the installation maintenance.
2.11.1 Modify
This is the default setting for the installation maintenance of ETAP. If you select this option and click
Next, ETAP Setup will display the Select Features step of the Maintenance Wizard. Use this step to
remove some of the components you installed during installation.
2.11.2 Repair
The Repair Installation Maintenance option reinstalls any program files that are missing from your
original installation. ETAP Setup displays the Setup Status step of the Maintenance Wizard while it
makes the changes.
2.11.3 Remove
This option lets you remove all ETAP files you have installed onto your computer. Select OK when asked
whether you want to remove ETAP completely.
Note: During the uninstall process you may be asked to remove files installed as shared files. Generally,
you should not remove these files to avoid disruption of other programs.
Note: Depending on the modifications to your ETAP installation, you may be prompted to restart your
computer for the changes to take effect.
2. Select ETAP User Guide 16.0.0 in the list of currently installed programs.
3. Click the Uninstall/Remove button. Setup displays the ETAP User Guide 16.0.0 Setup Wizard.
4. When asked whether you want to remove the application and all of its features, click OK.
5. When the ETAP User Guide Setup Wizard displays the Uninstall Complete dialog box, click
Finish.
2. In the list of currently installed programs, select ETAP License Manager 16.0.0.
3. Click the Change/Remove button. Setup prepares the ETAP License Manager Setup Wizard.
4. When asked whether you want to remove the application and all of its features, click OK.
Note: During the uninstall process, you may be prompted to remove the files installed as shared files.
Generally, you should not remove shared files to avoid disruption of other applications.
5. When the ETAP Setup Wizard displays the Maintenance Complete dialog box, click Finish.
2. Make sure that no one is currently using ETAP. Removing the ETAP License Manager may disrupt
their activities.
3. In the Control Panel, double-click the Administrative Tools icon then the Services icon. The Services
window is displayed.
4. If the Etaps Lic Mgr status is started, select Etaps Lic Mgr in the Services list and (with it
highlighted) click the Stop Service button in the toolbar. In a few moments, Etaps Lic Mgr status will
change from Started to blank.
5. Open a Command Prompt, and then go to the folder in which ETAPSLMT.EXE is installed (usually
C:\Program Files\Operation Technology Inc\ETAP License Manager 16.0.0\Etapslmt.exe).
6. In the prompt line, type Etapslmt –remove and press the Enter key. You should receive the message
Etaps Lic Mgr removed.
1. In the Control Panel, double-click the System icon. Windows displays the System Properties dialog
box.
2. Click the Advanced tab, and then click the Settings button in the Performance group. Windows
displays the Performance Options dialog box.
5. Make sure you have at least 200MB of disk space free, and then change the Initial Size and Maximum
Size to at least 200 MB.
6. Click OK. Windows returns you to the Performance Options dialog box.
7. Click OK, and restart your computer when prompted. Once your computer restarts, the virtual
memory will be changed.
1. In the Control Panel, double-click the Administrative Tools icon. Windows displays the
Administrative Tools window.
2. Double-click the Data Sources (ODBC) icon. Windows displays ODBC Data Source Administrator
dialog box.
Note: If the entry otilocaldb is not present, run ETAP once and it will place it there. If otilocaldb is
still not present after running ETAP, then add it in manually.
6. Click Finish.