SAMPLE QUESTIONS STRATEGIC HUMAN RESOURCE MANAGEMENT

QUESTIONS
1. The concept of Strategic Human Resource Management as advocated by Michael
Armstrong enables an organization achieve competitive advantage. The HR function in
the organization should be treated as a “Strategic partner”.
Required
Discuss the concept and explain what it takes for strategic partnership to be achieved.

2. Delivering Service quality has become essential for the survival of business organizations
in the competitive environment. Effective delivery of quality services involves recruiting
the right employees, meeting and exceeding customer expectations.
Required
Discuss how the human resource function can facilitate meeting the above challenge of
delivering quality service.

3a) Discuss the differences between the Personnel Management era (1750s - 1980s) and Human
Resource Management era (1980 s – to present) in terms of people management philosophy,
values, objectives, strategy and practices?
b) Explain the contribution that Human Resource Management makes to organizational
effectiveness.

4. The Resource Based View (RBV) expresses the belief that it is the range of resources in an
organization, including its HR that produces its unique character and creates competitive
advantage”. Discuss
5 Explain the Human resource strategy areas given below and highlight the importance of
each.
i. Human Resources Planning
ii. Recruitment and Selection
iii. Training (learning) and Development
iv. Performance Management
v. Employee Reward

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6 a. Outline what is Intellectual Capital? Why is it a critical issue for organizations?
6 b. Discuss the objectives of human capital management.

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