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Student Handbook
Director’s Message
Global boundaries are vanishing, merging people of diverse cultures, nationalities and age groups.
Education is emerging as the most powerful platform in the ' boundary-less' world. Distance learning
opens new directions of opportunities for students to obtain higher education without the constraint of
location and time. Symbiosis Centre for Distance Learning (SCDL) offers a chance to enhance your career
and life through the medium of quality education.
Symbiosis Centre for Distance Learning (SCDL) has pioneered in India interactive e-Learning content in the
curriculum as a supplementary learning methodology, in order to improve the understanding of concepts
through cases and examples. SCDL has for the first time in India, introduced computer based assessment
systems, to pursue our mission of ‘flexible learning opportunities anywhere, anytime’ and to provide
ultimate convenience, ease and flexibility to our students.
The Corporate Business Administration program has also gained tremendous popularity and SCDL is now
an education provider to leading companies in India, such as Airtel, Bajaj Finance Ltd., Bharti Pvt. Ltd.,
Cipla, Cognizant, Collabera, Eaton Technologies Pvt. Ltd., HCL, Hindalco Industries Ltd., IBM, Vodafone,
Walmart, Wipro, TATA AIA, EFL Pvt. Ltd., SBI General Insurance, Arvind Ltd., EPIC Research, TAFE Ltd. etc.
SCDL has been invited by foreign universities for collaboration; a mark of our excellent quality education.
I welcome each one of you to our 'Global Campus' where latest technology, innovative teaching
methodologies and quality education have blended to create unique learning experiences.
2 Fee Instructions
2.1. Mode of Payment
2.2. Fee Policies
2.3. Fee Concession Scheme to Economically Backward Community (EBC)
3 Student Services
3.1. Apply for Duplicate ID-Card
3.2. Apply for Specialization Change
3.3. Apply for Profile or Category Change
3.4. Apply for Dual Specialization
4 Self-Learning Material
4.1. Dispatch & Re-Dispatch
4.2. Purchase of SLM
5 Academic Instructions
5.1. E-Learning Facility
5.2. Online Classroom & E-Mentoring Facility
5.3. E-Library and Library Facility
8 Refund Policies
8.1. Admission Cancellation (By SCDL)
8.2. Refund of Program Fees (By Student)
Students seeking admission to the desired programs other than PGDBA, need to submit, as per the applicable
Eligibility Criteria of the enrolling program by hand or courier, duly filled application form along with attested copies
of academic documents, work experience documents (if any), name change document (if any), 2 pp size photographs,
photo identity proof and a Registration Fee, to SCDL Pune Campus.
Students seeking admission to the PGDBA program need to submit by hand or courier, as per the applicable Eligibility
Criteria 1 and Criteria 2, the following documents:-
Duly filled application form along with attested copies of academic documents, work experience documents (if
any), name change document (if any), 2 passport size photographs, photo identity proof and a Registration Fee,
to SCDL Pune Campus.
Student must appear and qualify in the SCDL PGDBA Entrance Test or attach 3 years of work experience
certificate or a copy of his/her valid score card of any one of the State Level MBA/MMS-CET/G-MAT/CAT/MAT/
ATMA/XAT/C-MAT or equivalent management entrance test at State or National level, valid for current
academic year.
Note: Students seeking admission to PGDBA program who do not have 3 years of work experience certificate or have
not appeared in any of the State Level or equivalent management entrance test at State or National level, valid for current
academic year have to clear the SCDL-PGDBA Entrance Test. In such a case student will be granted admission only after
he / she qualifies in the SCDL-PGDBA Entrance Test and fulfills eligibility Criteria 1. Note: Eligibility criteria 2 is applied from
AY 2015 and onwards.
Every student of SCDL who is registered or granted (Confirmed/Provisional) admission receives an ID card and or
admission letter, Service Request Form (SRF) and Program Fee Payment form.
Students who fulfill all admission related eligibility criteria as per SCDL policies get Confirmed Admission. Students
seeking admission to PGDBA program, who fulfill the Eligibility Criteria 1 and Criteria 2, both, are granted Confirmed
Admission. An admission letter, ID card along, a set of SRF & Program Fee Payment form is send to students by post.
Provisional Admission is given when the admission eligibility criteria as per SCDL policies are not fulfilled and
application has deficiencies such as:
Recent 2 colored passport size photographs are not attached.
Bachelor’s Degree / Graduation completion document photocopy is self-attested or is photocopy of attested
document or is attested by Non-Gazetted Officer / is attested in local language which is not readable.
Photo identity proof is not attached or attached photocopy is not clear.
Service Certificate (Diploma holders & Active Defence Personnel) is either not attached / not attested.
Visa/Passport copy (for International / SAARC students) is either not enclosed / is expired / is incorrect.
Name Change document photocopy is either not enclosed / not clear / is in local language & is not readable.
Application form not signed. Inadequate document / application form / attestation are not clear.
Qualified SCDL-PGDBA Entrance Test, but has one or more of the above mentioned deficiency.
Neither submitted 3 years of work experience certificate nor a copy of his/her valid score card of equivalent
management entrance test at State or National level or any one of the State Level MBA/MMS-CET/G-
MAT/CAT/MAT/ATMA/XAT/C-MAT, valid for current AY.
Students admitted on provisional basis do not receive their ID card, until their admission is confirmed. Students must
submit required documents (notarized / attested) or comply with deficiencies immediately upon receipt of
provisional admission letter, so as to get confirmed admission.
Provisional admissions of students who fail to submit the required documents on or before timeline specified
by SCDL, are liable to be cancelled and SCDL will not refund any fees paid by the student in such an event. It is
the sole responsibility of students to submit all the required documents within the prescribed timeline.
1. 3. Important Instruction
It is mandatory for all students to activate & access their login-ID on the website www.scdl.net after receiving
the Student Centre Login details, mentioned in the admission letter.
Instructions given in the student handbook and any other instructions given through print or email or
website are the rules and policies of the Institute.
All admission related queries (i. e. Queries for confirmed / provisional admission, ID card) should be sent to
SCDL on admissionstatus@scdl.net.
Please ensure that the registration number printed on the admission letter & ID-Card is the same. If not,
please contact SCDL immediately.
Students cannot opt for two PG Diploma Programs at SCDL. That is, students who have enrolled earlier,
should complete the earlier program successfully (exam, assignment, practical & project as applicable for the
program) before applying for another PG diploma with SCDL.
Students should forward attested (by Gazetted officer / notary) photo copies of documents clearly
mentioning their registration number, name & address on each document. Students should not submit any
original certificates. SCDL will not be responsible for return / loss of such original documents / certificates.
2. 1 Mode of Payment
Online: Students can pay registration fee, program fee, assignment fee and exam fee online.
Demand Draft (DD): Students can pay fees via a Demand Draft (DD) drawn in the favour of “The Director,
SCDL, Pune” and payable at Pune. All DDs should be sent by Post / Courier to SCDL, Pune only. Student must
mention their name, registration number, contact number, program enrolled and type of fees being remitted
on the reverse side of the Demand Draft using ball-pen only. Students must retain a photocopy of the
Demand Draft sent to SCDL. SCDL will not be responsible for lost / delayed / unidentified DDs. SCDL is not
liable for loss of financial instruments in transit or for unidentified financial instruments, i.e. without sender’s
details or reason of fee remittance on the reverse of the DD. Cash must not be sent by Post / Courier to SCDL.
SCDL will not be responsible for depositing of any DD which is not payable in Pune or cash sent by post /
courier. Payments made via Cheque and or any co-operative banks DD are not accepted.
International / SAARC students: Such students must remit all fees in USD or INR equivalent, as prescribed by
SCDL, irrespective of the USD / SAARC conversion rate. The Exchange rate for conversion will be Rs. 69 against
1 USD for current Financial Year.
SCDL is not liable to refund any excess / unidentified fees (no registration number / no name / no fee type
mentioned DDs) paid by the student towards program / course / exam / other fees.
Any excess fees, if paid by student, can be utilized for any other applicable services by the student in the
same financial year subject to the Director's approval. Student must submit a formal application (Unidentified
Fee Form available in student centre login) for the same on or before 1st March of Current Financial Year.
Demand Drafts received without any information of the student and / or type of fees remitted is processed
under suspense account. Such demand drafts can be claimed / transferred to the respective student's
account in the same financial year, i. e. till 1st March of Current Financial Year, after which such queries /
applications will not be entertained / processed. Students must submit a formal application for the same on
or before 1st March of Current Financial Year along with a proof (authentic bank encashment letter / issue
letter or DD photo copy). SCDL is neither responsible for returning / crediting to students account any
unidentified DD nor for loss of any Demand Draft / Cashier's Cheque in transit forwarded by student.
Students will not receive fee credit unless proper details are mentioned on the reverse of the DD.
As per RBI rules, DD is valid only for 90 days. SCDL will accept DDs till 60 days from the date of issuance of
DD.
SCDL will not accept any personal / Banker’s Cheque or any co-operative bank demand drafts for any kind
of fee payment. SCDL does not take any responsibility to return such personal / Banker’s Cheque or co-
operative bank demand drafts or to credit the same to the student's account.
Students are advised not to send any type of fees in the form of cash by post/courier. SCDL will not accept &
shall not be responsible for return of cash sent by post/courier. Students should not pay any fees directly to
any bank/s.
Students can pay the fee online through payment gateway for various student services as provided in student
login. OR students have to pay fees for various student services via Demand Draft (DD) at SCDL Pune campus
by hand or by post/courier. The DD needs to be in favor of "The Director SCDL, Pune" payable at Pune.
All fee related queries should be sent to SCDL through student login, 'Post My Query' option to 'Fee Queries',
from the option list provided in the dropdown menu. Any excess payment made to SCDL without SCDL's
notification is non-refundable. SCDL will not accept in any case, any program fees in cash by post / courier
at Main Pune Campus.
3. STUDENT SERVICES
Pay fee online from your student login (Administrative Charges for Other Service Request/s is available in student login). OR
send a DD + service request form (SRF) to receive ID card by post at your communication address. ID card
can be collected in person, by hand from SCDL Pune campus.
On receipt of your request at SCDL Pune head office, your request shall be processed in 6 working days of
time. Student can down load SRF from this link: http://www.scdl.net/downloads/SRF.pdf.
Students, who have applied for Name Change, are also required to pay and apply for duplicate ID-Card &
simultaneously return the old ID card to SCDL, as per the process specified above.
Note: Student with provisional admission do not have the option to apply for duplicate ID Card.
Students can apply for change of specialization within the prescribed timeline specified in the prospectus.
Student need to send duly filled Service Request Form available on SCDL website along with the
administrative charges (Administrative Charges for Other Service Request/s is available in student login). The DD should be
in favour of 'The Director, SCDL, Pune', payable at Pune.
PGDBA Students: Mention elective for III & IV Semester, while applying for change in Specialisation.
Students enrolling for single courses cannot apply for subject change.
Late Specialisation change may be considered, only on Director’s approval, with applicable charges.
Contact Details Change: Student Demographic change link is available in student centre login under the
option of Notices and Downloads. Else students should send a duly filled Service Request Form, available in
their Student Centre Login or can e-mail us through ‘Post My Query’ for any Change in Contact Details, viz.
Address / Email / Phone / Name / DOB etc., requests. Attach a valid proof for Name or DOB change.
Students who are going abroad (for a period which is equal to / more than Registration validity period) and
want to Change their Category to International / SAARC for continuation of their program, will have to pay
the difference in the program fees as applicable to International / SAARC category (as per given exchange
rate) and submit necessary documents with Service Request Form such as Address Proof mentioning the
foreign address and VISA or passport copy for the same.
The application will be processed only after verification of documents and on receipt of payment. The ID card
and registration number will remain the same. International / SAARC students may appear for exams in India
by paying 'Exam Fees as applicable for General / General Category students.
Status change from International / SAARC to General Category is possible, but the excess program fees paid
is non-refundable.
For more detailed information, queries can be e-mailed at SCDL through 'Post My Query' facility. Student
should not submit any fees in cash by post / courier. SCDL does not hold any responsibility and is not liable
for loss or return of the same.
Dual Specialisation option is available for PGDBA & PGDIM programs. Students are requested to send the duly
filled Service Request Form available on SCDL website along with the Dual Specialisation fees as mentioned
below within the timeline specified by SCDL in the prospectus.
Program General / Defence International SAARC
PGDBA Rs. 10000 USD 700 USD 400
PGDIM Rs. 7000 USD 350 USD 200
Note: The DD should be in favour of 'The Director, SCDL, Pune', payable at Pune. Students applying for Dual Specialisation under
PGDBA, have to mention the electives for V & VI Semester as well for the applied Dual Specialisation.
There is no facility to change the applied Dual Specialisation. Dual specialisation fee is nonrefundable and
non-transferable. Dual Specialisation for PGDBA will commence after semester IV ends and for PGDIM will
commence after semester II ends. However, the registration validity for both the program remains the same.
No further extension is provided for completion of Dual Specialisation.
5. ACADEMIC INSTRUCTIONS
5. 1. E-Learning Facility:
For a majority of its courses, e-learning facility is offered by SCDL. The Centre's e-learning component has
been introduced as a supplementary aid to all students. It is in a concise form and complex issues are
highlighted to enhance students' understanding of the key concepts.
The e-Learning content contains live examples related to various courses along with flow-charts, illustrations
& diagrams. The activity-based pictorial presentation of the content enhances learners' effective
understanding of subject matter. The focus is primarily on the application of the learning with the knowledge
gained. The e-Learning component is structured & helps the learner to progress step by step.
Continuous assessment of the learner occurs as one is evaluated by the “Assessment” segment, included at
the end of each concept. The feedback on a learner's performance is immediately available to one, and
provides one with the much-needed motivation and is a step towards assurance of the quality of the
program, coupled with an opportunity to test quality of learning that has taken place.
E-learning content is provided through the online portal of SCDL. At the time of admission, each student is
provided with a unique login ID and students may log in to their respective student login and access the e-
learning content, on SCDL website.
SCDL's e-Learning inputs are beneficial to students and are made available to them without any additional
cost. It is easily accessible according to one's time, place and inclination, thereby fulfilling the Centre's mission
for providing “learners with flexible learning opportunities anywhere, anytime.”
5.3.1 E-Library:
SCDL provides the facility of e-library besides its on-campus Library. This e-library is student friendly and is
linked to SCDL students' login ID. There are a host of articles and research papers on various topics available
to help students enhance their knowledge. It offers more than 375 full-text and secondary research
databases as also over 300,000 e-Books and audio books.
5.3.2 Library:
The Library is in pursuance of its objective of providing efficient and effective academic support to working
and non-working professionals. It provides the usual services such as lending of reference books, journals,
project reports, e-learning content etc. Note: The normal working hours of SCDL Pune campus library: Monday-
Saturday: 9.30 a.m.-5.30 p.m. except on Sundays and Institute holidays.
6. 2. E-Communication Centre
E-Communication Centre is where Counselors would handle student queries received via e-mail with a response
time of two business days. Students can e-mail us through the 'Post my Query' option from their respective
student centre login by selecting the various tabs wrt their query type.
6. 3. Grievance Cell
Students who are not content with the services may send their queries to grievance@scdl.net. All such queries
will be personally handled and responded within 2 working days by the Student Care Department. Queries can
also be sent by hard copy to e-Communication Department, Main Campus,
Address: Symbiosis Bhavan, 1065 B, Gokhale Cross Road, Model Colony, Pune - 411016, Maharashtra, India.
7. STUDENT GRIEVANCE REDRESSAL FORUM
Student Grievance Redressal Forum is an independent body of SCDL headed by legal luminary which enable the
students to get their grievances redressed. Students are advised to approach the said Student Redressal Grievance
Forum to get their grievance, if any, redressed before taking any legal recourse.
8. REFUND POLICIES
8.1. Cancellation of Admission
It is the sole responsibility of the student to pay all prescribed fees as per the timelines mentioned in the
prospectus for the program in which he/she has enrolled. If a student fails to pay the fees as per the timelines,
then in such a case, his/her admission shall stand cancelled.
In case of students enrolled on a provisional basis, if the documents required for the purpose of eligibility are
not submitted or if submitted with deficiencies (i.e. not in the manner prescribed) and the deficiencies are not
made good on or before date specified by SCDL or within 15 days of communication to that effect, whichever
is later, then his/her admission shall stand cancelled.
In an event of not completing the program within the time / validity period specified by SCDL, the student login
shall be locked and admission shall stand cancelled.
In all the cases as mentioned above the student is not entitled to any refund of paid fees.