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 Which of these statements about channel activity is best?

Selected  
Answer:
Product is usually exchanged via the same channel as funds.
Answers: Information is usually exchanged via the same channel as
product.
Product is usually exchanged via the same channel as funds.

 
Funds are usually exchanged via the same channel as
information.
The three flows usually occur in three different channels during
the same transaction.
Which of these combinations provides an omni-channel experience for
customers?
Selected  
Answer:
McDonald's hamburgers and McDonnell Douglas aviation
Answers: DirecTV sending hundreds of different television channels to
your home TV
A K-12 public school system with separate campuses for grades
K-5, 6-8 and 9-12
 
Netflix movie streaming and Redbox new movie availability
McDonald's hamburgers and McDonnell Douglas aviation

The amount of time it takes for a customer to receive their order is


Selected  
Answer: order visibility.
Answers:  
response time.
time to market

order visibility.

product
returnability.
 I

n Figure 1, what type of shopping experience is found in Quadrant C?


Selected  
Answer:
Traditional retail
Answers:  
Most furniture stores
Amazon.com

Traditional retail

Grocery industry in the U.K. and Walmart in


the U.S.

 Question 2
0 out of 5 points
Which of the following is an advantage of manufacturer/distributor storage
with customer pickup?
Selected  
Answer:
Product variety is similar to other manufacturer or distributor
storage options.
Answers: Facility costs can be very high if new facilities have to be built.
 
Transportation cost is lower than the use of package carriers,
especially if using an existing delivery network.
Product variety is similar to other manufacturer or distributor
storage options.
Order visibility is difficult but essential.
 Question 4
0 out of 5 points
Figure 1: Consider the four quadrant depiction of the alternatives in omni-
channel retail.

In Figure 1, a company can offer the greatest order visibility in


Selected Answer:  
Quadrant
D.
Quadrant
A.
Quadrant
B.
Quadrant
C.
Quadrant
D.
5 out of 5 points
 Question 7
0 out of 5 points
________ is a cost factor performance characteristic of Retail Storage at
Consumer Pickup Sites that is higher than all other options.
Selected  
Answer:
Facilities and
Handling
Answers: Information
Facilities and
Handling
Transportation
 
Inventory
 Question 11
0 out of 5 points
________ is a cost factor performance characteristic of Manufacturer or
Distributor Storage with Customer Pickup that is lower than the use of
package carriers, especially if using an existing delivery network.
Selected  
Answer: Inventory
Answers: Inventory
Facilities and
Handling
Information
 
Transportation
 Question 18
0 out of 5 points
What type of distribution network is shown in this diagram? 

Selected  
Answer:
Manufacturer/distributor storage with customer
pickup
Answers: Distributor storage with carrier delivery
Manufacturer/distributor storage with customer
pickup
 
Distributor storage with last-mile delivery
Manufacturer storage with direct shipping
 Question 20
0 out of 5 points
Improvement in supply chain performance as a result of distributors occurs
for which of the following reasons?
Selected  
Answer:
Reduction in outbound transportation cost because the
distributor combines products from many customers into a single
outbound shipment.
Answers:  
A more stable order stream from distributor to manufacturer
(compared to erratic orders from each retailer) allows
manufacturers to lower cost by planning production more
effectively.
Reduction in inventory costs because distributor disaggregates
safety inventory rather than aggregating at each retailer.
Reduction in transportation cost because of LTL shipments from
manufacturers to distributor.
Reduction in outbound transportation cost because the
distributor combines products from many customers into a single
outbound shipment.
Friday, February 28, 2020 4:13:38 PM CST
0 out of 5 points
Figure 1: Consider the four quadrant depiction of the alternatives in omni-
channel retail.

In Figure 1, what type of shopping experience is found in Quadrant B?


Selected  
Answer:
Most furniture stores
Answers: Most furniture stores
Amazon.com
Traditional retail
 
Grocery industry in the U.K. and Walmart in
the U.S.

 Question 9
0 out of 5 points
Figure 1: Consider the four quadrant depiction of the alternatives in omni-
channel retail.
In Figure 1, a company can offer a much wider selection of products in
Selected  
Answer: Quadrant D.
Answers: Quadrant A.
Quadrant B.
 
Quadrants B
and D.
Quadrant D.
5 out of 5 points
 Question 14
0 out of 5 points
________ is a service factor performance characteristic of Retail Storage at
Consumer Pickup Sites that is lower than all other options.
Selected  
Answer: Time to market
Answers: Response time
Time to market
 
Product variety
Product
availability
 Question 18
5 out of 5 points
In general, online sales outperform traditional brick and mortar retail sales
along the dimension of
Selected Answer  
order
fulfillment.
product
returns.
 
order status
tracking.
trying before
you buy.
order
fulfillment.

Which of these statements about distribution networks is


best?
Selected  
Answer: Distribution networks that have identical physical
flows but different ownership structures have
identical performance.
Answers: A manufacturer that owns their own distribution
network cannot control the network's actions.
 
Customers are willing to have a relationship built
around high value, specialized products.
Distribution networks that have identical physical
flows but different ownership structures have
identical performance.
It is important to have static distribution networks.

Figure 1: Consider the four quadrant depiction of


the alternatives in omni-channel retail.

In Figure 1, response time to customers for


information goods is fastest in
Selected  
Answer: Quadrant
A.
Answers: Quadrant
A.
Quadrant
B.
Quadrant
C.
 
Quadrant
D.