HEATHER DUENAS

199 w Howard Pontiac, Michigan, 48342 248-818-1069

Heatherduenas@oakland.edu

CAREER OBJECTIVE
I am looking for a long-term position working with children or adults. I possess a
positive and creative personality with the willingness to work above and beyond
the call of duty. I genuinely enjoy working with people from all walks of life.

Work Experience
La Vida Massage, Bloomfield Hills, MI
Manager, Aug 2013-April 2018
 Greet persons entering establishment
 Hear and resolve complaints from customers and the public
 File and maintain client records
 Receive payment and record receipts for services
 Schedule appointments and maintain/update appointment calendars
 Keep a current record of staff members’ schedule and availability.

TGI Fridays, Auburn Hills, MI

Head Server, Aug 2010-Feb 2013
 Accept payment from customers, and make change as necessary
 Request and record customer orders, and compute bills using specialized
computer system.
 Clean and organized eating, service, and kitchen areas
 Notify kitchen personnel of special orders
 Communicate with customers regarding orders, comments, and
complaints-maintaining positive relationships
 Perform personnel activities such as supervising and training employees
 Sam’s Club, Waterford, MI
Café Personnel, May 2009-Sept 2012
 Clean and sanitize work areas, equipment, utensils, and dishes
 Prepare a variety of foods for sale
 Take and record temperature of food and food storage areas
 Run cash register/ take orders from clients

EDUCATION

Allegan High School, Allegan MI

High School Diploma, May 2002

Oakland Community College, Auburn Hills, MI

Associate’s Degree in Liberal Arts, May 2016
 I graduated with honors, Magna Cum Laude, before transferring to Oakland
University

Oakland University, Rochester, MI

Bachelor’s Degree in Elementary Education Candidate, Expected
Graduation: December 2019
 I am currently pursuing my Bachelor’s Degree in Elementary Education:
major focus in Language Arts, Minor focus in Mathematics and a second
minor in English as a second Language (ESL)

Additional Skills
Qualifications Summary

 Lead Elementary teacher, Woodside Bible Church, Pontiac, MI July 2016-present

 Parent Group President, Oakside Scholars Charter Academy Waterford, MI
Sept 2012-present
 Spanish Translator, Oakside Scholars Charter Academy Waterford, MI
Sept 2012-present
 I am experienced in all Microsoft Office Products including Word, Power Point, Excel,
and Outlook
 Volunteer Coordinator for Woodside Bible Church, Pontiac, MI (Volunteer position) July
2017- March 2018
 Bilingual in both Spanish and English

Awards and Honors

 I am a member of Phi Theta Kappa Honor Society through Oakland Community College
as well as a member of Kappa Delta Pi Education Honor Society through Oakland
University.
 My Current Grade Point Average Is 3.9

References

 Mr. Ryan Russell, 248-321-8448

 Mrs. Lori Lasday, 973-868-7774
 Mrs. Molly Clarkston, 248-978-8183
 Ms. Crissy Adkins, 248-481-0936