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Business Scenario/End-To-End Process

INTERNAL
TABLE OF CONTENTS
BUSINESS SCENARIO/END-TO-END PROCESS DESCRIPTION................................................................3
VALUE REALIZATION.................................................................................................................................... 4
Business Objectives and Expected Benefits..................................................................................................... 4
Major Business Pain Points (to achieve business objective)............................................................................4
Key Business Requirement (to achieve business objective).............................................................................4
Key Financial Performance Indicators (KPIs)................................................................................................... 5
ORGANIZATIONAL CHANGE IMPACT.......................................................................................................... 6
FUNCTIONAL AND PROCESS DESIGN (IN SAP)......................................................................................... 7
Organizational Structure (in SAP)..................................................................................................................... 7
Master Data Elements...................................................................................................................................... 7
Business Scenario/End-to-End Process Scope................................................................................................8
Business Scenario/End-to-End Process Model................................................................................................8
Business Scenario/End-to-End Process Diagrams........................................................................................... 9
Legacy Systems Being Replaced and/or Interface To......................................................................................9
Initial List of Major Identified Gaps.................................................................................................................... 9
Initial List of Major Integration and Policy/SOX Considerations........................................................................9
Initial List of Major Data Sources for Conversion............................................................................................ 10

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BUSINESS SCENARIO/END-TO-END PROCESS DESCRIPTION
Provide a description of the business scenario/end-to-end process. At this point a high level enterprise view
from Process Area (e.g. Sales) or Process Group (Channel Sales) will be provided.

Sample for a process map, to be replaced with actual map, highlight the scenario entry point in the process
map:

3
VALUE REALIZATION

Business Objectives and Expected Benefits


Describe the business objective and expected benefits. These are the measurable improvements that result
in achieving their business requirements.

Business Objectives and Expected Benefits


Process
Business Change Biz Case KPI
Value Owner Target Benefit
Objectives (Key Business (financial)
Requirement)

Major Business Pain Points (to achieve business objective)


Provide a high-level list of requirements and expectations. -link to the Value Dependency document.

Major Pain Points from weaknesses analysis


Pain Point Impact on
Pain Point ID Contact
Description Business

Key Business Requirement (to achieve business objective)


Provide a high-level list of requirements and expectations. -link to the Value Dependency document and to
be leveraged for Business Process Requirement Gathering sessions.

Business Requirement (High level)


Req. Standard/
Requirement Description Priority Contact
ID Gap

4
Key Financial Performance Indicators (KPIs)
List the KPIs

Key Performance indicators


KPI Name
Owner
Definition
Calculation
Drill Down
Capabilities
Supporting SAP
Solution
Components
Planned Data
Source
Reporting Method
Frequency
Used by

5
ORGANIZATIONAL CHANGE IMPACT
Identify organizational entities in scope – groups, divisions, plants, departments. Note roles/jobs in the
current organization and potential change to those groups.

Process Step Description


ID Organization Entity Role Potential Change

6
FUNCTIONAL AND PROCESS DESIGN (IN SAP)

Organizational Structure (in SAP)


List organization structure items required to support his business scenario/end-to-end process. For each
item, note the customer requirements and describe the SAP solution to meet the requirements

Organizational Structure
Corresponding Explanation if
Relevant Organizational
ID organization necessary
Unit SAP
(e.g. Customer) (e.g. Mandatory)
Company code Company Code (Initialized from Plant Code)
Physical site where
Maintenance Plant Mill Maintenance activities will be
done
Plant which will Provide
Maintenance Planning Plant Mill
Maintenance Work (=Mill)
Planner Group Supervisor and Work Planner
Work Center Work Group
Cost Center Cost Center Copied from Technical Object
Profit Center
Sales Organization
Distribution Channel
Division

Insert Org. Structure diagrams as necessary.

Master Data Elements


List master data elements needed to support his business scenario/end-to-end process. Note all unique
customer requirements and how they will be met in SAP.

7
Business Scenario/End-to-End Process Scope
List the business processes. Indicate whether they are in or out of scope of this business scenario/end-to-
end process. Identify the proposed SAP Solution(s) i.e., SD, WM.

Business Scenario/End-to-End Process Scope


SAP
ID Process Name Description In Scope
Solution
Production planning activities
generates all of the production
Production Planning Yes PP
plans in support of business
requirements
Manufacturing execution will
create and release production
orders, assign serial numbers to
Manufacturing
the upper assemblies, confirm Yes PP, WM, MM
Execution
operational steps once complete,
receive assemblies into
warehouse stock.

Business Scenario/End-to-End Process Model

Characteristics
Trigger
Input
Output
Owner
Volumes
Frequencies

8
Business Scenario/End-to-End Process Diagrams
Where applicable, provide links to process maps, refer to ARIS/ Visio diagrams, see example given below.

Legacy Systems Being Replaced and/or Interface To


List the system(s) currently used to enable this business scenario/end-to-end process. Indicate which ones
will be decommissioned and which ones will have interfaces. For example:
 Oracle ERP System – replaced with SAP
 Legacy Serial Tracking System – replaced with SAP
 Quality system – replaced with SAP

Initial List of Major Identified Gaps


List any known or perceived gaps in the SAP solution(s). For example:
 Sequential system generated Serial number assignment with number that contains alpha numeric
characters.

Initial List of Major Integration and Policy/SOX Considerations


Note known integration topics/issues with other teams. List company policies and SOX considerations
impacted by this business scenario/end-to-end process. For example:
 Integration Considerations:
 Inventory control

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 Product costing settlement

Initial List of Major Data Sources for Conversion


List the data conversion requirements and the source systems. For example:
 Existing in-process production orders from Oracle
 Bills of materials from Oracle
 Routings from Oracle

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