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Product testing is not just about behind-the-scenes R&D, it's about making sure your product is
developed in a way that meets the needs of your customers
Done well, product research lets you understand what customers really want, allowing you to tailor
your product offering to meet demand and giving you a real competitive edge.
New product research helps you refine product design and features before committing yourself to
expensive product development costs. Regular product testing and market research can drive
innovation over time, keeping you one step ahead of the competition.
As the new product development process continues, market research helps you identify the key
factors that matter to customers - showing you what to focus on. Product research can inform other
aspects of marketing. For example, it can help you assess how much customers might be willing
to pay for new product features. Research can also be used to test other aspects of product design,
such as product packaging or names.
In the retail sector, product research can be invaluable. The findings can help convince retailers to
stock your product and also present information on the best ways to display and promote a product
to maximise sales. It's also worth talking to retailers at an early stage of development, as their
experience and knowledge can be invaluable.
Once a product has been launched, product research often focuses on customer satisfaction.
Together with research into competing products, product research like this can help you refine the
marketing of existing products and inspire ideas for product improvements.
There are many other ways to test a product. Try doing a Google keyword search for products and
services like yours to ascertain the level of demand. You can also find out what customers think
about existing products by reading reviews and comments online. This often highlights common
complaints and problems that your new product could solve.
Product research using actual product samples or prototypes is a good idea. For example, the
classic 'taste test' can be used to assess how customers compare the performance of different
products. Some companies involve customers in early-stage product testing to see how they
respond. But remember that real outcomes once a product has been launched may still depend on
factors such as how the product is
Test marketing - actually selling the product - produces more definitive results, but is an expensive
form of product research and can only be used after substantial investment in product development.
Test marketing can be a very useful way of trialling products in new markets to assess likely sales or
identify what modifications are needed. You can also do a "soft" launch online by building a simple
landing page and running a Google AdWords campaign to test demand. Explain to enquirers that
you are about to launch and make sure you keep in touch with them.
Both test marketing and full product release can usefully be accompanied by follow-up product
research. Purchaser surveys (for example, asking consumers what they liked and disliked about the
product) are a
straightforward option. Product research that tracks actual purchaser behaviour (for
example, whether customers make repeat purchases) provides concrete evidence of
customer satisfaction levels.
Questionnaire are of different types
1)Structured Questionnaire.
2)Unstructured Questionnaire.
3)Open ended Questionnaire.
4)Close ended Questionnaire.
5)Mixed Questionnaire.
6)Pictorial Questionnaire.