Академический Документы
Профессиональный Документы
Культура Документы
2011 to date
First year: Introduction to Law (Distinction); Legal Process (Merit); Constitutional and Administrative
Law (Merit); Obligations I (Distinction)
Second year: Company Law; Obligations II; Property Law; Criminal Law
2009 GCSEs: English Language (A); English Literature (A); French (A); German (B); Mathematics (C);
History (A); Geography (C); Biology (B); Music (A)
WORK EXPERIENCE
Clerical Assistant: data inputting, liaison with clients; general office duties
This developed my skills in dealing with business customers, chiefly over the telephone, and in
working accurately under pressure.
Two-week work placement with a partner in the property department of a general practice
solicitors' firm. I carried out research in relation to a boundary dispute, attended Court and observed
interviews with clients.
2009 - 2011 - Flora Motley Ltd, High Street, Middlemarch
Saturday Sales Assistant in fashion store: customer service, stock control, cash handling
This involved me in advising and assisting customers, coping with problems and unexpected
situations (such as a fire alarm) and taking responsibility for counting up and banking money
SKILLS
Computing: Familiarity with Windows packages including MS Word, MS Access and Internet
Explorer; experience of Westlaw and Lexis
Music I play the violin in the University orchestra and was leader of the school orchestra.
Nationality: British
Address:
12 Green Street
London
NW2 3RG
Email: anne.smith@gmail.com
1994 - 1998
BA(Hons) Languages & Business Administration Main Subjects included: German, French,
Accounting, International Relations, Marketing.
1996 - 1997
1994 - 1996
HND in European Trade with Business German Credits include: Marketing, Economics, European
Law, Imports and Exports, Logistics.
1992 - 1994
Higher Grades include: French (B), English (B), German (B), Biology (B), Modern Studies (C).
1987 - 1992
6 Standard Grades
WORK EXPERIENCE
Sept 99 - Present
Responsible for all aspects of account management including marketing and sales support and client
relationship development. Other roles include promotion and distribution control. Products include
all marketing support service include database management, response handling and storage and
distribution.
Oct 98 - Sep 99
Responsibilities: Taking customer calls and order processing using AS400 system, dealing with
customer queries, inquiries and complaints, setting up new customer accounts, invoicing.
ADDITIONAL INFORMATIONS
Languages:
Computer Knowledge: