ABSTRACT

With the changing market scenario and economic growth, the demand for online shopping has increased.
The explosion of e-commerce has changed the buying patterns and preferences of customers. The
important brands are also moving towards e-commerce technology for increased sale of their products.
There is no doubt about it that eCommerce has made the transactions smooth, quick, faster and easier.
Both the sellers and the buyers get benefited from his technology. As we all are aware that Commerce and
Business are the backbones of a country’s development, if they were supported by the electronic
technology and tools like e-commerce, it will make wonders in the economic growth of the country. An
important part of e-commerce is online shopping. It helps in many ways both parties, the buyer as well as
the seller. The e-commerce technology and the usage of online shopping have increased in tremendous
ways in India. Today almost every big company has adopted these technologies to increases sales, to
make branding all over the globe. Online shopping in India saw a 128% growth in interest from
consumers in 2012 as compared to the previous year, according to a new report. The growth was only
40% between 2010 and 2011, said the report compiled by Google and TNS Australia. The report used
data from Google Trends and a sample survey of 800 users in November 2012. Consumers were most
interested in apparels & accessories (30%) and consumer electronics (34%). Other categories that Indians
searched for online were Books (15%), Beauty & Personal care (10%), Home & furnishing (6%), Baby
products (2%) and healthcare (3%). The present paper is an attempt to study the recent trends, influences,
preferences of customers towards e-commerce and online shopping and to give suggestions for the
improvement in online shopping websites.

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1. Introduction
1 .1 Purpose:
This document is meant to delineate the features of OSS, so as to serve as a guide to the
developers on one hand and a software validation document for the prospective client on the
other. The Online Shopping System (OSS) for electronics item shop web application is intended
to provide complete solutions for vendors as well as customers through a single get way using
the internet.It will enable vendors to setup online shops, customer to browse through the shop
and purchase them online without having to visit the shop physically. The administration module
will enable a system administrator to approve and reject requests for new shops and maintain
various lists of shop category.

The Internet has revolutionized the way we shop. Because of the numerous advantages and benefits, more
and more people these days prefer buying things online over the conventional method of going into
stores.

1. Convenience. Convenience is the biggest perk. Where else can you comfortably shop at midnight
while in your pajamas? There are no lines to wait in or cashiers to track down to help you with
your purchases, and you can do your shopping in minutes. Online shops give us the opportunity
to shop 24/7, and also reward us with a ‘no pollution’ shopping experience. There is no better
place to buy informational products like e-books, which are available to you instantly, as soon as
the payment goes through. Downloadable items purchased online eliminate the need for any kind
of physical material at all, as well, which helps the environment!
2. Better prices. Cheap deals and better prices are available online, because products come to you
direct from the manufacturer or seller without involving middlemen. Plus, it's easier to compare
prices and find a better deal. Many online sites offer discount coupons and rebates, as well. Not
only price better, but you can save on tax as well since online shops are only required to collect a
sales tax if they have a physical location in your state. Factor in the saved expense of gas and
parking and you have saved yourself a lot of money!
3. More variety. The choices online are amazing. You can find almost any brand or item you're
looking for. You can get in on the latest international trends without spending money on airfare.
You can shop from retailers in other parts of the state, country, or even world instead of being
limited to your own geography. A far greater selection of colours and sizes than you will find
locally are at your disposal. Plus, the stock is much more plentiful, so you'll always be able to
find your size and colour. Some online shops even accept orders for out-of-stock items and ship
when they come in.

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 4. You can send gifts more easily. Sending gifts to relatives and friends is easy, no matter where
they are. All the packaging and shipping is done for you. Oftentimes, they'll even gift wrap it for
you! Now, there is no need to make distance an excuse for not sending a gift on occasions like
birthdays, weddings, anniversaries, Valentine's Day, Mother's Day, Father's Day, and so forth.
5. More control. Many times, when we opt for conventional shopping, we tend to spend a lot more
than planned and end up buying items that aren't exactly what we wanted (but we can't find
anything better in the store). Online, you don't have to let the store's inventory dictate what you
buy, and you can get exactly what you want and need.
6. Easy price comparisons. Comparing and researching products and their prices is so much easier
online. If you're shopping for appliances, for example, you can find consumer reviews and
product comparisons for all the options on the market, with links to the best prices. We can
research firsthand experience, ratings, and reviews for most products and retailers.
7. No crowds. If you are like me, you hate crowds when you're shopping. Especially during
holidays, festivals, or on weekends, they can be such a huge headache. Also, being crushed in the
crowds of shoppers sometimes makes us feel rushed or hurried. You don't have to battle for a
parking place. All of these problems can be avoided when you shop online.
8. No pressure. Oftentimes when we're out shopping, we end up buying things that we don't really
need, all because shopkeepers pressure us or use their selling skills to compel us to make these
purchases.
9. You can buy used or damaged items at lower prices. The marketplace on the Internet gives us
access to listings of old or damaged items at rock bottom prices. Also, if we want to buy antiques,
there's no better place to find great ones.
10. Discreet purchases are easier. Some things are better done in the privacy of your home. Online
shops are best for discreet purchases for things like adult toys, sexy lingerie, and so on. This
enables me to purchase undergarments and lingerie without embarrassment or any paranoia that
there are people watching or judging me.

1 .2 Scope:
This system allows the customer’s to maintain their cart for
add
or remove the product over the internet.

1 .3 Definitions:
OSS- Online shopping System (for electronics item
shop)

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SRS- Software Requirement Specification
GUI- Graphical User Interface
Stackholder- The person who will participate in system
Ex. Customer, Administrator, Visitor etc.

1.4 Overview:
This system provides an easy solution for customers to buy the product without going to the shop
and also to shop owner to sale the product. This proposed system can be used by any naïve users
and it does not require any educational level,experience or technical expertise in computer field
but it will be of good use if user has the good knowledge of how to operate a computer.

2.Overall Description:
The Online Shopping system (OSS) application enables vendors to set up online shops,
customers to browse through the shops, and a system administrator to approve and reject
requests for new shops and maintain lists of shop categories. Also the developer is designing an
online shopping site to manage the items in the shop and also help customers to purchase them
online without visiting the shop
physically.The online shopping system will use the internet as the sole method for selling goods
to its consumers.

2.1 Product Perspective:

This product aimed toward a person who don’t want to visit the shop as he might don’t get time
for that or might not interested in visiting there and dealing with lot of formalities.

2.2 Product Functions:

OSS should support this use case:

2.3 User Characeristics:

User should be familiar with the terms like login,register,order system etc.

2.4 Principle Actors:

2 Principle Actors are Customer and Administrator.

2.5 General Constraints:

A full internet connection is required for OSS.

2.6 Assumptions and Dependencies :

Working of OSS need Internet Connection.

3. Specific Requirements:

3.1 Functional Requirements:

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This section provides requirement overview of the system.

Various functional modules that can be implemented by the system will be -

3.1Description:
3.1.1 Registration
If customer wants to buy the product then he/she must Be registered, unregistered user
can’t go to the shopping cart.

3.1.2 Login
Customer logins to the system by entering valid user id and password for the shopping.
3.1.3 Changes to Cart
Changes to cart means the customer after login or registration can make order or cancel
order of the product from the shopping cart.
3.1.4 Payment
In this system we are dealing the mode of payment by Cash.We will extend this to credit
card,debit card etc in the future.
3.1.5 Logout
After ordering or surfing for the product customer has to logout.
3.1.6 Report Generation
After ordering for the product,the system will sent one copy of the bill to the customer’s
Email-address and another one for the system data base.

3.2 Non-Functional Requirements:

Following Non-Functional Requirements will be there in the insurance to the internet:
(i) Secure access to consumer’s confidential data.
(ii) 24X7 availability.
(iii) Better component design to get better performance at peak time.
(iv) Flexible service based architecture will be highly desirable for future extension.Non-
Functional Requirements define system properties and constraints.
Various other Non-Functional Requirements are:
 Security
 Reliability
 Maintainability
 Portability
 Extensibility
 Reusability
 Compatibility
 Resource Utilization

3.3 Performance Requirements:

In order to maintain an acceptable speed at maximum number of uploads allowed from a
particular customer as any number of users can access to the system at any time. Also the

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connections to the servers will be based on the attributes of the user like his location and server
will be working 24X7 times.

3.4 TechnicalIssues:
This system will work on client-server architecture. It will require an internet server and which
will be able to run PHP application. The system should support some commonly used browser
such as IE, mozzila firefox,chrome etc.

4 . Interface

Requirement:
Various interfaces for the product could be-
1). Login Page
2). Registration Form
3). There will be a screen displaying information about product that the shop having.
4). If the customers select the buy button then another screen of shopping cart will be opened.
5). After ordering for the product,the system will sent one copyof the bill to the customer’s
Emailaddress

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Software Interface:
1.Operating System:Windows7 Ultimate which supports networking.
2.JAVA development toolkit.

There are some existing applications that already provides Online Shopping services.

·         Amazon

·         Flipkart

·         eBay

·         AliExpress

·         HomeShop18

·         SnapDeal

Name of Modules

The system after careful analysis has been identified to be present with the following modules.

1.      Customers

2.      Employee

3.      Administrator

4.      Security and Authentication

5. WareHouse Manager

6. Courier Service

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          The main objective of the Project on Online Shopping System is to manage the details of
Shopping, Products, Internet, Payment, Customer. It manages all the information about shopping,
delivery, customer, shopping. The project is totally built at administrative end and thus only the
administrator is guaranteed the access. The purpose of the project is to build an application program to
reduce the manual work for managing the shopping, products, delivery, internet. It tracks all the details
about the internet, payment, customers.

Functionalities provided by Online Shopping System are as follows:

·        Provides the searching facilities based on various factors. Such as Shopping, Internet,
Customer

·         Online Shopping System also manage the Delivery details online for Payment details,
Customer details, Shopping details.

·         It tracks all the information of product, Delivery, Payment etc.

·         Manage the information of Product.

·         Shows the information and description of the Shopping

·         To increase with monitoring the information an transactions of Payment.

·         Mange the information of Shopping.

·         Editing, adding and updating of Records is improved which results in proper resource
management of Shopping process.

·         Manage the information on Payments.

·         Integration of all records of Customer.

Features of Online Shopping : 

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·         100% Purchase Protection

·         Recommendations based on your Intrest

·         Price Tracking

·         SMS Alerts

·         Verified Pureched Reviews

·         Community Guidelines

·         Tracking for Ordered Product

·         Wish List

·         Fast Delivery

·         Return Policy for Products

 If you plan to establish an online presence for your business or company and create the first web page,
you have to consider the objectives and the main purpose of your new website. Every element and detail
of your page should mirror the objectives. Not following this rule may result in a hard to manage web
page that could finally turn to be useless. You have to establish a clear match between the objectives and
construction elements and adopt a flexible structure for the new website in order to cope with further
technical changes and corporate requirements.

The main objectives for establishing an online presence are:

·         Promoting a service or product online.

·         Selling a service or product.

·         Providing product support or customer service.

·         Providing corparate information.

·         Establishing brand awareness and corporate identity.

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