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Associations:
ALDAWOUD , YAZAN
TANHAEI ,ERFAN
TERESSA ,DQQ
YABUT , ACE
Submitted to:
Professor Jake Intia
April / 2019
Table of contents:
Business Description:
1. Executive Summary:
2. Introduce Matcha
Company Description
1. Matcha YUU Description
3. Business Strategies
5. Product/Service Sourcing
SWOT analysis
Social Platforms
MATCHA YUU _ 抹茶
BUSINESS DESCRIPTION:
EXECUTIVE SUMMARY:
MATCHA YUU is a unique matcha coffee bar that combines the traditions and modernity inside the
atmosphere of joy and love. Place to dream of as you try to escape the daily stresses of life and just
a comfortable place to meet your friends or to read a book, all in one. Our unique coffee bar meant to be
the perfect place for a morning cup of matcha latte to start the day and set the mood, to take someone’s
mind off of business issues and have a relaxing time while they enjoy eating a piece of matcha cheese
cake, as well as an ideal evening breather after a tough day in a pleasant and stress-free environment of
Also will offer its customers the best prepared coffee in the area that will be complimented with pastries,
as well as free books that its patrons can read to enjoy their visit
MATCHA YUU’s target customers can be quite broad—from collage students to adult businessmen, or
There are no televisions and distractions in the café, the background music is subtle and work from local
artists from targeted countries, and interior design of the café bar would be settled depend on the market
Matcha YUU sounds like Matcha You. So where does that exactly come from?
Combination of those two words will be identity of the company in the global market. The meaning of the
café bar will be our spirit of our brand and carries the essence of our matcha community.
Matcha has an earthy flavor that some describe as mossy or spinach-like. The rich antioxidants
The process of turning tea leaves into a powder is not new. Matcha was the primary way to consume tea
in China during the Tang Dynasty (600-900 AD). The matcha process begins while the green tea leaves
are still growing. The plants are shaded before harvesting to increase chlorophyll and amino acid content
and to improve the appearance and flavor of the tea. This gives matcha its brilliant green color.
Matcha is well known for its health benefits and is regarded as the superior tea of Japan. As the entire leaf
has been ground down into a fine powder, the benefits of consuming the whole leaf in beverages or food
is also at an optimum. Matcha is full of antioxidants, amino acids, vitamins, minerals and fibers.
Once the leaves are harvested, steamed, dried, and blended, they are ground up into a fine
powder that you mix into hot or cold water. However today matcha will use in any form of food
and drinks and that’s made it as the one of the finest ingredient in food and beverage industry.
A cup of matcha has about three times the antioxidants of regular green tea.
Market Industry
Food service or catering service industry includes all firms that engage in serving meals which are
prepared outside homes such as restaurants, school and hospital cafeterias, and catering outlets. Mobile
food service such as food trucks industry is growing in developing countries on the back of rising
Globally, restaurant industry sales reached USD 867.2 billion in 2018, a 5.5% growth as compared to the
sales of USD 766.4 billion in 2017. While restaurant operators are optimistic about the future growth and
sustainability of their business, challenges related to government regulatory and rising labors costs are
Particularly, Southeast Asia is one of the four key target regions for international expansion in the
consumer foodservice industry for 2018. SEA boasts a well-developed food culture, as well as a
consumer preference for dining-out and a young, curious, and experimental population
As SEA foodservice industry gradually becomes more integrated, opportunities for regional expansion are
rife. However, catering to local tastes in the foodservice industry is crucial, and though they share
commonalities, each Southeast Asian country also boasts their own unique consumer preferences.
Consequently, both identifying the preferences of the target market and choosing the appropriate entry
Scope of this marketing plan will point out the main challenges of our matcha – café business in
international markets and suggest a solution(s) to the most of the issues and risks that our future company
will challenge in the foreign markets and what basically focus in research paper is to provide a business
model with best Marketing plan that could compete with other players in Competitive and huge markets
Matcha tea is available in powdered, vibrant, green colored form, and is produced majorly in Japan from
shade grown premium-quality tea leaves. It was originated in China during Tang dynasty and was majorly
consumed by Buddhist monks, samurai warriors, and Japanese population. Excellent health benefits of
Matcha has broad usage in regular tea, beverages, food, and personal care. Regular tea was the largest
application segment of the market in 2016, accounting for over 56% share of the global market revenue.
Product consumption as regular tea ensures an optimum intake of nutrition-rich ingredients. Increased
purchasing power and influence of Japanese tradition have boosted the product usage in regular tea.
Rising demand for low-calorie beverages with detoxifying and energy-enhancing properties have
propelled the product demand in various beverages including lattes, smoothies and juices. Growing
consumer preference for healthy drinks has encouraged various cafes and beverage chains to introduce
matcha beverages. Starbucks Corporation, Smoothie King Franchises, Inc., and The Coffee Bean & Tea
creams, energy bars, chocolates, and candies Food is estimated to be the fastest growing segment over the
forecast period, owing to rising demand for healthy food products. The bitter taste and malty flavor have
Asia Pacific was the largest regional market in 2018, owing to the significant popularity of green tea in
Japan and China. Asia Pacific accounted for approximately 64% of the global industry revenue. Ancient
traditions associated with tea in Japan and China was the major contributor for the product industry
concentration in Asia Pacific. Furthermore, countries including Philippines, Cambodia, and Taiwan are
Growing awareness regarding health advantages such as anti-ageing properties, protection from cancer
and diabetes, low calorie, and energy stimulation has resulted in bolstered demand for matcha tea in
Europe.
Competitive Insights
The key players in the industry include Starbucks, The coffee bean and Seattle's Best Coffee. Several
companies are strengthening their positions in the overall industry through the introduction of new
products to meet the rising demand from food & beverage chains.
The companies operating in the industry focus on achieving optimum product quality. Furthermore, the
companies aim to organize various events and workshops to educate customers about beneficial
properties of the product. The events demonstrate the preparation of different recipes using matcha tea to
Introduction:
Originated in China, the process was refined in Japan. The return of tea to the Chinese market after the
From 2014 to 2017, nearly 500 specialized stores were opened in the first-tier cities to conduct
Subsequently, with the advent of the beverage baking industry, mocha, as a food additive, is widely used
in catering channels. Promote the spread of the small group of tea to diversification, flat direction, and
Behind this, the upstream supply side of mocha is also urged to give full play to its resource advantages,
constantly improve its planting and production links, improve its flavor, increase its attention to R&D
PART ONE
Development Status of Chinese Tea Making: From Storm Rise to Flattening Development
Since the Tang and Song Dynasties, there have been dynasties in China, but in Japan, there are new
opportunities for development. Historically recorded in the late Southern Song Dynasty, Maccha was
brought back to Japan by Japanese monk Nampo Zhaoming from Jiushan Temple in Yuhang, Zhejiang
Province, along with tea sets and tea ceremonies, which opened the development process of Maccha in
Japan.
It is undeniable that Buddhism originated in India, but it has many similarities and differences in its
development in China. For a long time, Mocha has become a symbol of Japan.
In 2006, real wipe tea appeared again in China, which is closely related to Shaoxing Yuchacun Tea
In 1993, Yuchacun was established by a joint venture between the domestic government and Japan to
produce steamed green tea (fried tea), all of which were exported to Japan. Around 2005, affected by a
series of food safety incidents, Japan had a crisis of confidence in domestic exports, including fried tea,
Yuchacun began to plan to switch from export to domestic sales. But at that time, the domestic market
demand for fried tea was almost zero. On the contrary, some large food enterprises appeared the demand
According to Wan Jinghong, the current general manager of Yuchacun, the first customer at that time was
a good friend, who added a few thousandths of chewing gum. This is the beginning of the emergence of
mocha in China.
The development of mocha in China appeared in 2014. Popular enterprises began to use more mocha and
carried out a lot of publicity. Under this trend, the domestic tea market is gradually rising.
2. The earliest large-scale production of mocha is in Zhejiang, and all major green tea producing areas in
The historical starting point of the development of mocha is Zhejiang, but the main producing areas of
green tea in China are Jiangnan tea area and Southwest tea area. They all have the natural conditions for
In the production enterprises, the upstream enterprises represented by Yuchacun Tea Industry and
Huamingyuan Tea Industry in Zhejiang Province, Hongyu Agricultural Science in Shandong Province
and Guizhou Guicha Group are all developing high-standard tea gardens and more modern processing
According to statistics, in just three years, from the earliest naissance of innocent tea shop in 2014 to July
1, 2017, in the brand side, 94 brand names of innocent, Yuzhi, Xiwei, Gantuan, Guancha and 36
MATCHART have appeared in the first-tier cities of China, and 475 stores have been opened.
By 2017, the influx of consumers has slowed down, and many stores that were in long queues six months
Consumers ‘gradual calmness towards specialty stores can be attributed to the following reasons:
The category of wipe tea is too small and the audience is narrow.
The exploration of profit model is insufficient.
As the heat passed, the number of specialty tea shops did not decrease significantly.
The market always reacts more slowly. As of October 1, 2018, the statistics of the special tea shops in 8
popular tea cities, such as Hangzhou, Hangzhou, Xiamen, Suzhou and so on, showed that the number of
In 2014, Nanjing opened the "innocent Japanese dessert shop" specializing in selling ready-made desserts
From the characteristics of front-end stores to the power of supply chain, more than 100 stores have been
opened all over the country in three years, which promotes the further development of the wipe tea
industry.
Unlike most wipe tea brands, which open special stores and take desserts as their main products, new
2016, Thrillst, a famous food website, ranked first in Starbucks drinks, which are popular with Chinese
people.
Tea Ice Cream: When you mention it, you think of it first.
4. Hao Liyou Tea Tea School: Application Representative of Tea Tea in Industrial Food Channel
In 2017, sales of Friends declined in the Chinese market in March and April, but recovered momentum
from May. It is understood that the reason for the recovery of sales is that the "chocolate pie mashed tea"
PART THREE
Japanese popular drinks have gone through the development process from carbonated drinks to coffee and
In 2010, the Japanese Ice Cream Association released an annual survey of "consumers'favorite ice cream
In 2015, the taste of mocha has risen to the third place, with a preference rate of nearly 50%.
3. Comparisons between China and Japan: There are still gaps in quality and inadequate application
ability in China.
Differences in flavor between Chinese and Japanese wipe tea caused by different production
environments
The difference between Chinese and Japanese tea is mainly reflected in the flavor. For example, Japanese
tea has a great seaweed fragrance. From its physical and chemical indicators, Japanese tea is rich in high
Luo Jun, a senior tea brand planning consultant, mentioned a soil test conducted by an electronic tongue
in the study of the growth environment of mocha. Tests show that the salinity index of Chinese tea is a
little higher than that of Japanese tea, which will affect the flavor of tea.
In this regard, Luo Jun said that although there are some differences with Japanese tea, but the original
origin of tea is China. No need to deliberately pursue the origin, continue the process of wiping tea, to
form their own flavor characteristics. The most important thing about Mocha is to provide an extreme
freshness.
In addition, in 2005, Japan promulgated the "Label of Origin Law", which stipulates that import and
export products should be labeled as the source of origin, which to a certain extent affects the export of
Compared with Japan, China still needs to develop and apply wipe tea.
PART FOUR
2. Retail Value Points: Focus on R&D and expand the scope of application;
3. Emphasize brand power: Explore the value of wipe tea and seize the opportunity of category.
As a kind of food additive material, the development of mocha in China will gradually return to
normalization, showing a flat development path, more as an ingredient used in sweets, drinks and other
food fields. After a wave of rapid development, Mocha products have been well cultivated by consumers,
the market demand for Mocha has increased, testing brand side pay more attention to the research and
development and application of mocha. For the wipe tea industry, it will be the direction and goal of
future development to improve category recognition and understanding, to explore planting technology,
to study scientific management methods, to enhance large-scale operation, and to strengthen the training
of professionals.
Matcha YUU Description
The will be a coffee house / café located in the Makati city, Philippines / Phnom Penh –Cambodia /
Taipei –Taiwan / Beijing –china. The capital city of the targeted countries.
The café will serve gourmet coffees, espresso and drip coffee, lattes, and smoothies. The simple pastry
offerings may vary with seasonality but the primary line will be muffins, breads, cookies, scones, and
The main ingredients of most of the offers and treats in Matcha YUU café is matcha, so naturally the
Sundays. The café -bar will have a small central stage and provide the site for musicians and open mic
Our Vision:
To offer fresh, wholesome and delicious Matcha products to our guests along with a fun-filled,
delightful experience to the community that we serve.
Our Mission
To set and maintain the highest standard of quality and ethics in everything we do
To provide perfect, delicious Matcha products and excellent, reliable services to our customers
To earn the trust of our customers, employees, partners and our community and to contribute to
good development and prosperity
Business Strategies:
a unique menu that offers even for the most sophisticated coffee lovers
MATCHA YUU primary offering is different mixes coffees and drinks with such varieties such
The plan is to establish a unique and cozy-green environment for our customers and provide
Complementing the matcha will be a smoothie line including wild berry, strawberry, peach,
mango and lemonade. Rounding out the simple menu line will be pastries obtained with an
The pastry offerings may vary with seasonality but the primary line will muffins, cookies, ice
Drinks
1. Green spirit ~ 4.75 $
2. Macha latte ~ 4 $
3. Iced matcha lemon mix ~4$
These matcha tea cake cookies have a subtle sweetness tempered with a hint of warm and
spicy cardamom. Enjoy a few alone or alongside a glass of tea. These cookies are delicate
and soft, with a toasty matcha taste that can’t be beat. They’re great plain, but even better
Frozen Greens
We make our green tea ice cream from a highly sought-after Japanese matcha green tea, a
ceremonial tea prized for its intense yet delicate essence. Enjoy its soothing flavor enhanced with
Product/Service Sourcing:
The Matcha YUU has negotiated supplier agreements with several local food-service
wholesalers and Matcha wholesalers in the China that have a reputation for quality and
reliability:
4. Mary's Organics
In the event that one of the aforementioned specialty suppliers cannot meet their needs, the
following suppliers can both provide all of the food-service products that they require. In
addition, the following wholesalers will supply the café with general restaurant supplies.
Operating capital in the total amount of ~ $65,000 which includes employees and owner's salaries of
$23,000 for the first two months and cash reserves for the first three months of operation (approximately
Coffee filters, baked goods, salads, sandwiches, tea, beverages, etc. - $7,900
Food service equipment (microwave, toasters, dishwasher, refrigerator, blender, etc.) - $18,000
Counter area equipment (counter top, sink, ice machine, etc.) - $9,500
commercially zoned premises have the necessary water and electricity hookups and will require only
minor remodeling to accommodate the espresso bar, kitchen and storage area. The coffee bar's open and
clean interior design with modern wooden decor will convey the quality of the served beverages and
snacks, and will be in-line with the establishment's positioning as an eclectic place where people can relax
and enjoy their cup of coffee. The clear window displays, through which passerby will be able to see
customers enjoying their beverages, and outside electric signs will be aimed to grab the attention of the
customer traffic.
The floor plan will include a 200 square feet back office and a 2,300 square feet coffee bar, which will
include a seating area with 15 tables, a kitchen, storage area and one bathroom. The space in the coffee
bar will be approximately distributed the following way--1,260 square feet (i.e., 55% of the total) for the
seating area, 600 square feet (26%) for the production area, and the remaining 440 square feet (19%) for
The lease contract has an option of renewal for three years at a fixed rate that Matcha café bar will
and encourages brand loyalty. To market café effectively, create a culture and offer promotions that
attract loyal customers. marketing also requires developing word-of-mouth and creating an online
One of the important factors the marketing team will consider on developing marketing plan is
Demographic data includes information about the physical characteristics of your target market. Relevant
Psychographics are the mental characteristics of the customers his includes behavior and beliefs like
personality, hobbies, style, and humor. Familiarize the company with these characteristics by talking with
For instance, seems like Chinese customers tend to discover the places that they feel more familiar with
for example the Chinese language is a good strategy to attract more Chinese customers whenever is the
business located.
The following is the special promotion plan for each one our target country:
1. China
ADS: Micro-blogs
3. Taiwan
Celebrities endorsement
4. Cambodia
This can include using coupons, holding a sale, offering a mail-in rebate, starting a buyers or birthday
club, placing an online discount code on your ads or offering a buy-one-get-one-free promotion.
social media and website promotions that let the business you track where your visitors are coming from.
Include Facebook Like, Instagram and on your website pages to generate customer referrals.
Strength
One of the matcha yuu is the various services and products offered. A café that serve unique coffee,
matcha drinks, ice-cream, cakes and cookies. In addition, the ambience is so well-rounded the relaxation
of the customers is guaranteed. The price might be as high as the high-end coffees out there but it is
parceled to the quality of both the product and service. Moreover, the proposed business is unique kind of
service since it will be the first bookshop café in the Philippines and it's at good location accessible for
potential customers. The business has sufficient fund to execute the service, highly technological
equipment and skilled workers. The security and convenience of the customers is of high-priority as well.
Furthermore, the matcha yuu best strength is having healthy unique based matcha experience.
Weakness
An emerging or new brand in the café business, the risk is high that it won’t be as successful as like in the
other countries. Since the business is new in the industry, factors are: not all Filipinos are maccha-lovers,
and some may like to read but not as enthusiastic as people from foreign countries which leads to
uncertainty of customer loyalty. In addition, the business priced at higher price for the maintenance of
both machines and books since it will seize the time and cost to ensure the cleanliness in the cafe,
• Opportunity
A café is fast growing franchise, a lot of people who are willing to unique taste of matcha could come
back to buy another one in following day! spending time with friends at cafes or even alone time there. Its
ways are already grasped by many, its saturation is also a good thing. The target location is accessible to
the target market. Moreover, a high-end café to be patronized, a lot of people who love coffee are looking
for new places, desiring a new taste, and the smell of new aroma. Lastly, tie-ups with other companies for
promotions which will benefit the customers with more similarly will benefit both the café and the
• Threats
There are a lot of other cafés or tea houses to replace the proposed project especially if customers prefer
cheaper ones. Likewise, there are tons of instant coffees, and teas available in the general market, again
they are way cheaper. Filipinos are practical, if they think there’s an alternative that will cost less, they
would choose that. Also, other target market trends go for a healthier way and caffeine is not included on
the list which of course is not a good thing in our end. However, as sales and profits get high, the arising
Gmail: Matchayuu@gmail.com
https://www.bplans.com/coffee_shop_business_plan/products_fc.php
https://www.mplans.com/coffee_bar_marketing_plan/situation_analysis_fc.php
https://www.grandviewresearch.com/industry-analysis/matcha-market
https://blog.postermywall.com/design-studio/6-marketing-tips-to-attract-customers-to-your-bar
https://fitsmallbusiness.com/how-to-market-a-bar/