Mobile Money V100R003 Performance Metrics Reference 01

Mobile Money
V100R003
Performance Metrics Reference
Issue 01
Date 2017-07-28
HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2017. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website: http://www.huawei.com
Email: support@huawei.com
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Mobile Money
Performance Metrics Reference About This Document
About This Document
Author
Prepared by Yang Xu Date 2017-05-17
Reviewed by Yi Xukun Date 2017-05-21
Tested by Wei Xin Date 2017-06-23
Approved by Li Shaoshao Date 2017-07-28
Purpose
This document describes the connections between Mobile Money System components and
external systems, and service commissioning procedures.
Intended Audience
This document is intended for:
 Installation and commissioning engineers
 Technical support engineers
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Indicates an imminently hazardous situation which, if not

avoided, will result in death or serious injury.
Indicates a potentially hazardous situation which, if not

avoided, could result in death or serious injury.
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Symbol Description

avoided, may result in minor or moderate injury.

avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to
personal injury.
Calls attention to important information, best practices
and tips.
NOTE is used to address information not related to
personal injury, equipment damage, and environment
deterioration.
Privacy Notice
Some functions provided by the product collect certain subscriber data, such as the subscriber
number and consumption records. The subscriber data is used only to locate or rectify faults.
You are obligated to take considerable measures, in compliance with the laws of the countries
concerned and the user privacy policies of your company, to ensure that the personal data of
users is fully protected. For example, you must reclaim the permission when the
corresponding operator's position is changed. The functions require privacy protection
measurements include but are not limited to the following:
 Data backup function
To avoid data change by mistake, which can result in system faults or subscriber data
faults, the product prompts carriers to back up data periodically. The data may involve
subscriber information, such as the subscriber number, account balance, consumption
fees saved in the Oracle database. The backup data can be used only for data recovery,
but not for personal use or other purposes. After the storage period, backup data must be
timely deleted.
 Fault information collection function
To find the fault reasons, necessary service logs may need to be collected, and the logs
may contain subscriber information such as the subscriber number, account balance,
consumption fees. During use, you are advised to use the anonymization tool to hide
subscriber information. When related faults are located, you must delete the logs in a
timely manner.
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Huawei support engineers can perform maintenance operations only after being authorized by
the customer, and are forbidden to perform any operations that are not approved by the
customer. In addition, fault-locating data can be transferred out of the customer's network
only when authorized by the customer in strict accordance with local laws and regulations.
After a service is complete, private data must be deleted under the supervision of the
customer.
Database Operation Notice

All database operations are for reference only and can be performed only by Huawei
engineers.
Change History
Changes between document issues are cumulative. The latest document issue contains all the
changes made in earlier issues.
Issue 01 (2017-07-28)
This is the first issue of the document.
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Performance Metrics Reference Contents
Contents
About This Document....................................................................................................................ii

1 Overview.........................................................................................................................................1
1.1 Introduce to Performance Management.........................................................................................................................1
1.1.1 Purposes of and Activities Involved in Performance Management.............................................................................1
1.1.2 Mode for Displaying Performance Data......................................................................................................................2
1.2 Introduction to Performance Management Terms..........................................................................................................3
2 Performance Indexes of the IT Infrastructure..........................................................................7

3 Performance Indexes of the Mobile Money System Service................................................8
3.1 Performance Indexes of The AG....................................................................................................................................8
3.1.1 Performance Indexes of the AccessGateway System..................................................................................................8
3.1.1.1 Measurement Units in the AccessGateway System..................................................................................................8
3.1.1.2 AG Service Request Statistics..................................................................................................................................9
3.1.1.2.1 Measurement Indexes of AG Service Request Statistics.......................................................................................9
3.1.1.2.2 Received AG Service Request.............................................................................................................................10
3.1.1.2.3 Success AG Service Response.............................................................................................................................11
3.1.1.2.4 Failed Response due to Invalid Request..............................................................................................................11
3.1.1.2.5 Failed Response due to Invoke back-end Service Failed....................................................................................12
3.1.1.2.6 Failed Response due to AG Internal Error..........................................................................................................13
3.1.1.2.7 Failed Response due to Overload........................................................................................................................13
3.1.1.2.8 AG Service Request Failure Percent...................................................................................................................14
3.1.1.2.9 Failure Percent due to Invalid Request................................................................................................................14
3.1.1.2.10 Failure Percent due to Invoke back-end Service Failed....................................................................................15
3.1.1.2.11 Failure Percent due to Internal Error.................................................................................................................16
3.1.1.2.12 Failure Percent due to Overload........................................................................................................................16
3.1.1.3 AG Access Response Time Statistics.....................................................................................................................17
3.1.1.3.1 Measurement Indexes of AG Access Response Time Statistics..........................................................................17
3.1.1.3.2 Access Response Request Number in (0,1s].......................................................................................................18
3.1.1.3.3 Access Response Request Number in (1s,2s]......................................................................................................18
3.1.1.3.5 Access Response Request Number in (5s,10s]....................................................................................................19
3.1.1.3.6 Access Response Request Number in (10s,Max)................................................................................................20
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3.1.1.3.7 Access Response Total Dealing Time..................................................................................................................20

3.1.1.3.8 Average Response Time......................................................................................................................................21
3.1.1.4 AG Outbound Service Request Statistics...............................................................................................................22
3.1.1.4.1 Measurement Indexes of AG Outbound Service Request Statistics....................................................................22
3.1.1.4.2 Service Request...................................................................................................................................................22
3.1.1.4.3 Success Service Response...................................................................................................................................23
3.1.1.4.4 Failed Service Response......................................................................................................................................23
3.1.1.4.5 Service Failed Percent.........................................................................................................................................24
3.1.1.5 AG Outbound Response Time Statistics.................................................................................................................24
3.1.1.5.1 Measurement Indexes of AG Outbound Response Time Statistics.....................................................................24
3.1.1.5.2 Access Response Request Number in (0,1s].......................................................................................................25
3.1.1.5.5 Access Response Request Number in (5s,10s]....................................................................................................27
3.1.1.5.6 Access Response Request Number in (10s,Max)................................................................................................27
3.1.1.5.7 Access Response Total Dealing Time..................................................................................................................28
3.1.2 Performance Indexes of the UMC System................................................................................................................29
3.1.2.1 Measurement Units in the UMC System................................................................................................................29
3.1.2.2 UMC Service Statistics...........................................................................................................................................30
3.1.2.2.1 Measurement Indexes of UMC Service Statistics...............................................................................................30
3.1.2.2.2 Received Request................................................................................................................................................31
3.1.2.2.3 Timeout Request..................................................................................................................................................31
3.1.2.2.4 Success Number..................................................................................................................................................32
3.1.2.2.5 Failed Request.....................................................................................................................................................32
3.1.2.2.6 Reject Request.....................................................................................................................................................33
3.1.2.2.7 Success Percent...................................................................................................................................................33
3.1.2.2.8 E2E Success Percent............................................................................................................................................34
3.1.2.2.9 Parallel Request Number.....................................................................................................................................35
3.1.2.2.10 Transactions Per Second....................................................................................................................................35
3.1.2.3 UMC Session Time Statistics.................................................................................................................................36
3.1.2.3.1 Measurement Indexes of UMC Session Time Statistics......................................................................................36
3.1.2.3.2 Average Session Duration....................................................................................................................................36
3.1.2.3.3 Average Session Interaction Count......................................................................................................................37
3.1.3 Performance Indexes of the Notification System......................................................................................................37
3.1.3.1 Measurement Units in the Notification System......................................................................................................37
3.1.3.2 Notification Send SMS Statistics...........................................................................................................................38
3.1.3.2.1 Measurement Indexes of Notification Send SMS Statistics................................................................................38
3.1.3.2.2 Send SMS Number..............................................................................................................................................39
3.1.3.2.3 Send SMS Number Successfully.........................................................................................................................40
3.1.3.2.4 SMS Total Response Time..................................................................................................................................40
3.1.3.2.5 Send SMS Percent Successfully..........................................................................................................................41
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3.1.3.2.6 Send SMS Speed.................................................................................................................................................41

3.1.3.2.7 SMS Average Response Time.............................................................................................................................42
3.1.3.2.8 Send SMS Number Failure..................................................................................................................................42
3.1.3.2.9 Send SMS Percent Failure...................................................................................................................................43
3.1.3.3 Notification Send Email Statistics..........................................................................................................................44
3.1.3.3.1 Measurement Indexes of Notification Send Email Statistics..............................................................................44
3.1.3.3.2 Send Email Number............................................................................................................................................44
3.1.3.3.3 Send Email Number Successfully.......................................................................................................................45
3.1.3.3.4 Email Total Response Time.................................................................................................................................45
3.1.3.3.5 Send Email Percent Successfully........................................................................................................................46
3.1.3.3.6 Send Email Speed................................................................................................................................................47
3.1.3.3.7 Email Average Response Time............................................................................................................................47
3.1.3.3.8 Send Email Number Failure................................................................................................................................48
3.1.3.3.9 Send Email Percent Failure.................................................................................................................................48
3.1.3.4 Notification Process Message Statistics.................................................................................................................49
3.1.3.4.1 Received Message Number.................................................................................................................................49
3.1.3.4.2 Refused Message Number...................................................................................................................................50
3.1.3.4.3 Total Cost Time...................................................................................................................................................50
3.1.3.4.4 Message Processed Percent.................................................................................................................................51
3.1.3.4.5 Message Average Cost Time...............................................................................................................................51
3.1.3.4.6 Message Processed Refuse Percent.....................................................................................................................52
3.1.3.5 Total Dealing Time Statistics..................................................................................................................................52
3.1.3.5.1 Measurement Indexes of Total Dealing Time Statistics......................................................................................52
3.1.3.5.2 Service Request...................................................................................................................................................53
3.1.3.5.3 Total Dealing Time..............................................................................................................................................53
3.2 Performance Indexes of The BCS................................................................................................................................55
3.2.1 Performance Indexes of the IC System.....................................................................................................................55
3.2.1.1 Measurement Units in the IC System.....................................................................................................................55
3.2.1.2 BO Service Request Statistics................................................................................................................................55
3.2.1.2.1 Measurement Indexes of BO Service Request Statistics.....................................................................................55
3.2.1.2.2 Received Request................................................................................................................................................56
3.2.1.2.3 Success Response................................................................................................................................................56
3.2.1.2.4 Failed Response Percent......................................................................................................................................57
3.2.1.3 BO Request Process Time Statistics.......................................................................................................................58
3.2.1.3.1 Measurement Indexes of BO Request Process Time Statistics...........................................................................58
3.2.1.3.2 BO Request Number in (0, 1s]............................................................................................................................58
3.2.1.3.3 BO Request Number in (1s, 2s]...........................................................................................................................59
3.2.1.3.4 BO Request Number in (2s, 5s]...........................................................................................................................59
3.2.1.3.5 BO Request Number in (5s, 10s].........................................................................................................................60
3.2.1.3.6 BO Request Number in (10s, Max).....................................................................................................................61
3.2.1.3.7 BO Request Total Dealing Time..........................................................................................................................61
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3.2.1.3.8 BO Request Average Response Time..................................................................................................................62

3.2.1.4 BO Manual Task Process Time Statistics...............................................................................................................62
3.2.1.4.1 Measurement Indexes of BO Manual Task Process Time Statistics...................................................................62
3.2.1.4.2 BO Manual Task Request Number in (0, 1s].......................................................................................................63
3.2.1.4.3 BO Manual Task Request Number in (1s, 2s].....................................................................................................64
3.2.1.4.4 BO Manual Task request number in (2s, 5s].......................................................................................................64
3.2.1.4.5 BO Manual Task request number in (5s, 10s].....................................................................................................65
3.2.1.4.6 BO Manual Task request number in (10s, Max).................................................................................................65
3.2.1.4.7 BO Manual Task total Dealing Time...................................................................................................................66
3.2.1.4.8 BO Manual Task Average Response Time..........................................................................................................66
3.2.2 Performance Indexes of the TC System....................................................................................................................67
3.2.2.1 Measurement Units in the TC System....................................................................................................................67
3.2.2.2 Transaction Request Statistics................................................................................................................................68
3.2.2.2.1 Measurement Indexes of Transaction Request Statistics.....................................................................................68
3.2.2.2.2 Received Request Num.......................................................................................................................................70
3.2.2.2.3 Number of Complete Status................................................................................................................................70
3.2.2.2.4 Number of Pending Authorized Status................................................................................................................71
3.2.2.2.5 Number of Authorized Status..............................................................................................................................71
3.2.2.2.6 Number of Cancel Status.....................................................................................................................................72
3.2.2.2.7 Number of Decline Status...................................................................................................................................72
3.2.2.2.8 Number of Reject Status......................................................................................................................................73
3.2.2.2.9 Number of Other Failure Status..........................................................................................................................73
3.2.2.2.10 Request Process Duration..................................................................................................................................74
3.2.2.2.11 Duration of Complete Status.............................................................................................................................74
3.2.2.2.12 Duration of Pending Authorized Status.............................................................................................................75
3.2.2.2.13 Duration of Authorized Status...........................................................................................................................76
3.2.2.2.14 Duration of Cancel Status..................................................................................................................................76
3.2.2.2.15 Duration of Decline Status................................................................................................................................77
3.2.2.2.16 Duration of Reject Status...................................................................................................................................77
3.2.2.2.17 Duration of Other Failure Status.......................................................................................................................78
3.2.2.2.18 Failure Rate.......................................................................................................................................................78
3.2.2.2.19 Average Response Time....................................................................................................................................79
3.2.2.2.20 Transaction TPS.................................................................................................................................................80
3.2.2.3 Request Transaction Type Statistics.......................................................................................................................80
3.2.2.3.1 Measurement Indexes of Request Transaction Type Statistics............................................................................80
3.2.2.3.2 Request Num.......................................................................................................................................................81
3.2.2.3.3 Total Number of Transactions in Different Channel...........................................................................................81
3.2.2.4 Current Transaction Status Statistics......................................................................................................................82
3.2.2.4.1 Measurement Indexes of Current Transaction Status Statistics..........................................................................82
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3.2.2.4.7 Number of Expired Status...................................................................................................................................86
3.2.2.5 Transaction Request Type Statistics.......................................................................................................................87
3.2.2.5.1 Measurement Indexes of Transaction Request Type Statistics............................................................................87
3.2.2.5.2 Received Request Num.......................................................................................................................................89
3.2.2.5.10 Request Process Duration..................................................................................................................................93
3.2.2.5.11 Duration of Complete Status.............................................................................................................................93
3.2.2.5.12 Duration of Pending Authorized Status.............................................................................................................94
3.2.2.5.13 Duration of Authorized Status...........................................................................................................................94
3.2.2.5.14 Duration of Cancel Status..................................................................................................................................95
3.2.2.5.15 Duration of Decline Status................................................................................................................................96
3.2.2.5.16 Duration of Reject Status...................................................................................................................................96
3.2.2.5.17 Duration of Other Failure Status.......................................................................................................................97
3.2.2.5.18 Failure Rate.......................................................................................................................................................97
3.2.2.5.19 Average Response Time....................................................................................................................................98
3.2.2.5.20 Transaction TPS.................................................................................................................................................98
3.2.2.6 Transaction Fault Order Type Statistics..................................................................................................................99
3.2.2.6.1 Measurement Indexes of Transaction Fault Order Type Statistics......................................................................99
3.2.2.6.2 Received Request Num.....................................................................................................................................100
3.2.2.6.3 Number of Transaction With Unknown Third Party Status and No Processing in System...............................101
3.2.2.6.4 Number of Transaction With Unknown Third Party Status and Reversed in System.......................................101
3.2.2.6.5 Number of Transaction With Unknown Third Party Status and Reverse Failure in System.............................102
3.2.2.6.6 Number of Transaction With Failure Third Party Status and Reverse Failure in System.................................102
3.2.2.6.7 Number of Transaction With Failure Third Party Status and No Processing in System...................................103
3.2.2.6.8 Failure Rate.......................................................................................................................................................104
3.3 Performance Indexes of The SWA.............................................................................................................................104
3.3.1 Performance Indexes of the SpPortal System.........................................................................................................104
3.3.1.1 Measurement Units in the SpPortal System.........................................................................................................104
3.3.1.2 Online User Statistics...........................................................................................................................................105
3.3.1.2.1 Measurement Indexes of Online User Statistics................................................................................................105
3.3.1.2.2 Online User........................................................................................................................................................105
3.3.1.3 User Authentication Statistics...............................................................................................................................106
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3.3.1.3.1 Measurement Indexes of User Authentication statistics....................................................................................106

3.3.1.3.2 Received User Authentication Request.............................................................................................................107
3.3.1.3.3 Success Authentication......................................................................................................................................107
3.3.1.3.4 Failed Authentication.........................................................................................................................................108
3.3.1.3.5 Failed Authentication Percent............................................................................................................................108
3.4 Performance Indexes of The OWA.............................................................................................................................109
3.4.1 Performance Indexes of the OrgPortal System........................................................................................................109
3.4.1.1 Measurement Units in the OrgPortal System.......................................................................................................109
3.4.1.2 Online User Statistics...........................................................................................................................................110
3.4.1.2.1 Measurement Indexes of Online User Statistics................................................................................................110
3.4.1.2.2 Online User........................................................................................................................................................110
3.4.1.3 User Authentication Statistics...............................................................................................................................111
3.4.1.3.1 Measurement Indexes of User Authentication statistics....................................................................................111
3.4.1.3.2 Received User Authentication Request..............................................................................................................111
3.4.1.3.3 Success Authentication......................................................................................................................................112
3.4.1.3.4 Failed Authentication.........................................................................................................................................112
3.4.1.3.5 Failed Authentication Percent............................................................................................................................113
3.5 Performance Indexes of The RCS..............................................................................................................................113
3.5.1 Performance Indexes of the Redis System..............................................................................................................114
3.5.1.1 Measurement Units in the Redis System..............................................................................................................114
3.5.1.2 Client Statistics.....................................................................................................................................................114
3.5.1.2.1 Measurement Indexes of Client Statistics.........................................................................................................114
3.5.1.2.2 Connected Clients..............................................................................................................................................115
3.5.1.2.3 Blocked Clients..................................................................................................................................................115
3.5.1.3 Request Statistics..................................................................................................................................................116
3.5.1.3.1 Measurement Indexes of Request Statistics......................................................................................................116
3.5.1.3.2 Success Request.................................................................................................................................................116
3.5.1.3.3 Failed Request...................................................................................................................................................117
3.5.1.3.4 Key Space Missing Percent...............................................................................................................................117
3.6 Performance Indexes of the MQ System....................................................................................................................118
3.6.1 Measurement Units in the MQ System....................................................................................................................118
3.6.2 Message Queue Statistics........................................................................................................................................118
3.6.2.1 Measurement Indexes of Message Queue Statistics.............................................................................................118
3.6.2.2 Ready Number in This Queue..............................................................................................................................119
3.6.2.3 Unacked Number in This Queue..........................................................................................................................120
3.6.2.4 Total Number in This Queue................................................................................................................................120
3.6.2.5 Incoming Number per Second..............................................................................................................................121
3.6.2.6 Deliver Number per Second.................................................................................................................................121
3.6.2.7 ACK Number per Second.....................................................................................................................................122
3.6.2.8 MQ Message Congestion Degree.........................................................................................................................122
3.7 Performance Indexes of The PGW.............................................................................................................................123
3.7.1 Performance Indexes of the PGF System................................................................................................................123
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3.7.1.1 Measurement Units in the PGF System................................................................................................................123

3.7.1.2 Merchant Payment Request Process Statistics.....................................................................................................124
3.7.1.2.1 Measurement Indexes of Merchant Payment Request Process Statistics..........................................................124
3.7.1.2.2 Total Payment Request Number........................................................................................................................125
3.7.1.2.3 Valid Payment Request Number........................................................................................................................125
3.7.1.2.4 Normal Ended Session Number........................................................................................................................126
3.7.1.2.5 Total Session Duration.......................................................................................................................................127
3.7.1.2.6 Valid Request Rate.............................................................................................................................................127
3.7.1.2.7 Average Session Duration..................................................................................................................................128
3.7.1.3 Merchant Payment Request Pre-Process Statistics...............................................................................................128
3.7.1.3.1 Measurement Indexes of Merchant Payment Request Pre-Process Statistics...................................................128
3.7.1.3.2 Total Payment Request Number........................................................................................................................129
3.7.1.3.3 Valid Payment Request Number........................................................................................................................130
3.7.1.3.4 Total Pre-process Used Time.............................................................................................................................130
3.7.1.3.5 Average Pre-process Used Time........................................................................................................................131
3.7.1.4 Non-redirect Request Transaction Submission Statistic.......................................................................................131
3.7.1.4.1 Measurement Indexes of Non-redirect Request Transaction Submission Statistic...........................................131
3.7.1.4.2 Total Transaction Number.................................................................................................................................132
3.7.1.4.3 Success Transaction Number.............................................................................................................................133
3.7.1.4.4 Total Process Used Time...................................................................................................................................133
3.7.1.4.5 Average Process Used Time..............................................................................................................................134
3.7.1.5 Non-redirect Request TC Process Statistic...........................................................................................................134
3.7.1.5.1 Measurement Indexes of Non-redirect Request TC Process Statistic...............................................................134
3.7.1.5.2 Total Transaction Number.................................................................................................................................135
3.7.1.5.3 Success Transaction Number.............................................................................................................................135
3.7.1.5.4 Total Process Used Time...................................................................................................................................136
3.7.2 Performance Indexes of the PGM System...............................................................................................................137
3.7.2.1 Measurement Units in the PGM System..............................................................................................................137
3.7.2.2 Merchant Timestamp Request Process Statistics.................................................................................................138
3.7.2.2.1 Measurement Indexes of Merchant Timestamp Request Process Statistics......................................................138
3.7.2.2.2 Total Request Number.......................................................................................................................................139
3.7.2.2.3 Success Request Number..................................................................................................................................139
3.7.2.2.4 Total Process Duration.......................................................................................................................................140
3.7.2.2.5 Average Process Duration..................................................................................................................................140
3.7.2.3 Merchant Report Sending Statistics.....................................................................................................................141
3.7.2.3.1 Measurement Indexes of Merchant Report Sending Statistics..........................................................................141
3.7.2.3.5 Average Process Duration..................................................................................................................................143
3.7.2.4 Merchant Report Validation Statistic....................................................................................................................144
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3.7.2.4.1 Measurement Indexes of Merchant Report Validation Statistic........................................................................144

3.7.2.5 Awaiting Report Statistic......................................................................................................................................146
3.7.2.5.1 Measurement Indexes of Awaiting Report Statistic..........................................................................................146
3.8 Performance Indexes of The Incentive System..........................................................................................................147
3.8.1 Measurement Units in the Incentive System...........................................................................................................147
3.8.2 Service Request Statistics........................................................................................................................................148
3.8.2.1 Measurement Indexes of Service Request Statistics............................................................................................148
3.8.2.2 Received Request.................................................................................................................................................149
3.8.2.3 Success Response.................................................................................................................................................149
3.8.2.4 Failed Response....................................................................................................................................................150
3.8.2.5 Gain Incentive Number........................................................................................................................................150
3.8.2.6 No Incentive Number...........................................................................................................................................151
3.8.2.7 Success Response Percent....................................................................................................................................151
3.8.3 Request Process Time Statistics..............................................................................................................................152
3.8.3.1 Measurement Indexes of Request process time statistics.....................................................................................152
3.8.3.2 NO. of Requests Which Process Time in (0, 500ms]...........................................................................................153
3.8.3.3 NO. of Requests Which Process Time in (500, 1000ms].....................................................................................153
3.8.3.4 NO. of Requests Which Process Time in (1000, 2000ms]...................................................................................154
3.8.3.5 NO. of Requests Which Process Time in (2000, 5000ms]...................................................................................154
3.8.3.6 NO. of Requests Which Process Time in (5000,Max).........................................................................................155
4 Performance Indexes of the LSS.............................................................................................156

4.1 Performance Indexes of the SOE System...................................................................................................................156
4.1.1 Measurement Units in the SOE System..................................................................................................................156
4.1.2 External SOE request..............................................................................................................................................157
4.1.2.1 Measurement Indexes of External SOE request...................................................................................................157
4.1.2.2 The total number of received messages................................................................................................................158
4.1.2.3 The total number of successfully processed messages.........................................................................................158
4.1.2.4 The total number of failed processed messages...................................................................................................159
4.1.2.5 The number of rejected messages.........................................................................................................................159
4.1.2.6 The number of timeout messages.........................................................................................................................160
4.1.2.7 The number of processed messages in time.........................................................................................................160
4.1.2.8 The total time of processed messages...................................................................................................................161
4.1.2.9 The maximum time of processed messages in recently period............................................................................161
4.1.2.10 The minimum time of processed messages in recently period...........................................................................162
4.2 Performance Indexes of the SME System..................................................................................................................162
4.2.1 Measurement Units in the SME System..................................................................................................................162
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4.2.2 External SME request..............................................................................................................................................163

4.2.2.1 Measurement Indexes of External SME request..................................................................................................163
4.2.2.2 Total number of received messages......................................................................................................................164
4.2.2.3 Total number of successfully processed messages...............................................................................................165
4.2.2.4 Total number of unsuccessfully processed messages...........................................................................................165
4.2.2.5 Number of rejected messages...............................................................................................................................166
4.2.2.6 Number of timeout messages...............................................................................................................................166
4.2.2.7 Number of messages that are processed in a timely manner................................................................................167
4.2.2.8 Total message processing duration.......................................................................................................................167
4.2.2.9 Maximum message processing duration in the current period.............................................................................168
4.2.2.10 Minimum message processing duration in the current period............................................................................168
Issue 01 (2017-07-28) Huawei Proprietary and Confidential xiii

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Mobile Money
Performance Metrics Reference 1 Overview
1 Overview
About This Chapter

This section describes the purposes of and activities involved in performance management, as
well as the modes for collecting and displaying performance data.
1.1 Introduce to Performance Management
1.2 Introduction to Performance Management Terms
1.1 Introduce to Performance Management

1.1.1 Purposes of and Activities Involved in Performance

Management
Performance management refers to the operation of creating a performance task on the
Element Management System (EMS) to collect performance data of a network element (NE).
Users can obtain the running status and performance data of the NEs.
The purpose of conducting performance management is to collect performance data and
evaluate the usage of network resources (such as physical and logic resources) so that
potential faults can be detected. In addition, network planning, network analysis, and network
optimization can all be used to improve network performance and efficiency, ensuring sound
quality service.
Figure 1-1 shows the process of performance management.
Issue 01 (2017-07-28) Huawei Proprietary and Confidential 1

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Mobile Money
Figure 1.1 Process of performance management
Common activities involved in performance management include:

 Collecting performance data through performance measurement
 Evaluating the system to detect network faults according to network design capacities,
service provision capabilities, and actual network conditions
 Diagnosing network problems based on performance data, configuration data, and alarm
data
 Planning and optimizing the network according to the troubleshooting scheme
1.1.2 Mode for Displaying Performance Data

The Network Management System (hereinafter referred to as the Business Control
Management (BCM)) monitors and displays performance data in various modes. Figure 1-2
shows the mode for displaying performance data.

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Mobile Money
Figure 1.2 Mode for displaying performance data
The performance data can be displayed in the following modes:

 On the BCM client: The BCM monitors and tracks down the key performance indicators
(KPIs) in real time. Any trends involved in the KPIs can be displayed either in
histograms or in curve diagrams. Users can query the original KPI data on the BCM
client.
 On the Report server: Daily and monthly reports of performance data can be generated
on the Report server according to the requirements of carriers. The data can be displayed
in pie charts or histograms.
 On the Superior NMS (Network Management System): The superior NMS obtains
performance data from the BCM server. This allows carriers to customize performance
data reports on the superior NMS and have its data displayed in diagrams.
The superior NMS displays the performance data only in the mode supported by the superior NMS.
1.2 Introduction to Performance Management Terms

Term Relations
Figure 1-3 shows the relations of the performance management terms.

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Figure 1.1 Relations of the performance management terms
Measurement Index
The measurement index defines what to measure.
The measurement index is called measurement entity in Huawei Technologies Co., Ltd
(hereafter referred to as Huawei) Man-Machine Language (MML) specification.
The measurement index contains the name and unit of the measurement index.
One measurement index can belong to only one measurement unit.
Measurement Index ID
A measurement index ID identifies a measurement index in the BCM. When processing
performance data, the BCM saves the performance data in the database or in the performance
file according to the measurement index ID.

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Mobile Money
Measurement Unit
For the management of great amount of measurement indexes of the system, the measurement
types can be classified into multiple measurement units. Each measurement unit contains
multiple measurement indexes related to one system function.
Measurement Unit includes Measurement Index, Measurement Object, Granularity Period,
Sampling Interval.
Measurement Unit ID
A measurement unit ID identifies a measurement unit in the BCM. The BCM manages the
measurement indexes contained in a measurement unit according to the measurement unit ID.
Measurement Object
The measurement object defines who to measure.
In the performance management, the measurement object refers to the entity or combination
of the physical or logical resource, such as the service key in the intelligent network and
office direction.
Granularity Period
The granularity period refers to the time interval between the successive two times of the
collection of performance data by the BCM from the NE.
The granularity period is called measurement period in Huawei MML specification.
The unit of the granularity period is minute.
Sampling Interval
When calculating the performance of certain measurement indexes in a granularity period,
users need to collect performance data at a specified frequency within this period. The interval
between two successive performance data collections is called a sampling interval.
A sampling interval specifies the interval for collecting performance data of an NE. It must be
less than or equal to the granularity period and can be divided by the granularity period.
For example, if the granularity period is set to five minutes and the sampling interval is set to
one minute, the CPU usage is collected every minute. In this case, the average CPU usage is
the average of the five collected CPU usage values.
Statistical Task
A statistical task is a strategy for collecting performance data, which includes the
measurement unit, measurement object, granularity period, and sampling interval.
Users can create a statistical task on the BCM and specify the measurement unit,
measurement object, and granularity period. The BCM then collects performance data
according to the settings.

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Threshold Alarm
If the alarm threshold is set on the BCM, an alarm is generated when the measurement index
exceeds the threshold.
KPI
KPIs reflect current network and service qualities. By monitoring KPIs, users can obtain the
current network and service qualities in real time.

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Mobile Money
Performance Metrics Reference 2 Performance Indexes of the IT Infrastructure
2 Performance Indexes of the IT

Infrastructure
Refer to section Device Performance Metrics Reference in I2000 Product Documents.

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Mobile Money 3 Performance Indexes of the Mobile Money System
Performance Metrics Reference Service
3 Performance Indexes of the Mobile

Money System Service
About This Chapter

3.1 Performance Indexes of The AG
3.2 Performance Indexes of The BCS
3.3 Performance Indexes of The SWA
3.4 Performance Indexes of The OWA
3.5 Performance Indexes of The RCS
3.6 Performance Indexes of the MQ System
3.7 Performance Indexes of The PGW
3.8 Performance Indexes of The Incentive System
3.1 Performance Indexes of The AG

The micro-service-based AG performance indicator reference consists of the original AG,
UMC, and UCC.
3.1.1 Performance Indexes of the AccessGateway System

3.1.1.1 Measurement Units in the AccessGateway System
Table 3-1 describes the measurement units in the AccessGateway system.

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Table 1.1 Measurement units in the AccessGateway system

Measurem Measurem Statistical Measurem Measurem Sampling
ent Unit ent Unit ID Task ent Object ent Period
Name Granularit (Second)
y Period
(Second)
3.1.1.2 AG cpsAGServi AG Service  channel 60,300,1800, 60

Service ceRequestSt Request for 3600
Request at Statistics access to Default
Statistics AG value: 300
 service
type
 source of
request
3.1.1.3 AG cpsAccessR AG Access  channel 60,300,1800, 60
Access esponseTim Response for 3600
Response eStat Time access to Default
Time Statistics AG value: 300
Statistics  service
type
 source of
request
3.1.1.4 AG cpsAGOutb AG  channel to 60,300,1800, 60
Outbound oundRequest Outbound outside 3600
Service Stat Service used by Default
Request Request AG value: 300
Statistics Statistics  service
type
 destination
of
request
3.1.1.5 AG cpsAGOutb AG  channel to 60,300,1800, 60
Outbound oundRespon Outbound outside 3600
Response seTimeStat Response used by Default
Time Time AG value: 300
Statistics Statistics  service
type
 destination
of
request
3.1.1.2 AG Service Request Statistics

3.1.1.2.1 Measurement Indexes of AG Service Request Statistics
Table 3-2 describes the KPIs that reflect network and service qualities. It is highly
recommended that the NMS monitor the KPIs.

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Table 1.2 Measurement indexes of AG service request statistics

Measurement Index Name Measurement KPI NMS Collects
Index ID Performance
Data by
Default
3.1.1.2.2 Received AG Service hwReceivingRe Yes No

Request qNum
3.1.1.2.3 Success AG Service hwSuccessResp Yes No
Response onseNum
3.1.1.2.4 Failed Response due to hwFailedRespo Yes No
Invalid Request nseNum1
Invoke back-end Service Failed nseNum2
AG Internal Error nseNum3
3.1.1.2.7 Failed Response due to hwOverloadRej Yes No
Overload ectNum
3.1.1.2.8 AG Service Request hwFailedRespo No No
Failure Percent nsepercent
3.1.1.2.9 Failure Percent due to hwFailedRespo Yes Yes
Invalid Request nsepercent1
Invoke back-end Service Failed nsepercent2
Internal Error nsepercent3
Overload nsepercent4
If NMS Collects Performance Data by Default is set to No, it indicates that the NMS does not collect
performance data of the measurement index by default. To enable the NMS to collect performance data,
modify the configuration file on the NMS client to start the data collection function.
3.1.1.2.2 Received AG Service Request
Description
Indicates the number of service requests received by the Access Gateway (AG) from a third-
party system.
Unit
unit

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Measurement Point
access gateway
Formula
SUM
Related Notes
 Valid value range of this measurement specification
None.
 Whether to set the alarm threshold through the NMS
No.
 Troubleshooting suggestions
None.
3.1.1.2.3 Success AG Service Response
Description
Indicates the number of success responses returned by the AG to a third-party system.
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
3.1.1.2.4 Failed Response due to Invalid Request
Description
Indicates the number of requests that fail to be responded by the AG due to a message format
error or invalid parameter value.

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Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
3.1.1.2.5 Failed Response due to Invoke back-end Service Failed
Description
Response failed due to back-end service invocation failed.
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.

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3.1.1.2.6 Failed Response due to AG Internal Error
Description
Response failed due to AG internal error.
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
3.1.1.2.7 Failed Response due to Overload
Description
Response failed due to overload.
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.

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None.
3.1.1.2.8 AG Service Request Failure Percent
Description
For the definition of this performance indicator, see the definitions of all the performance
indicators in the calculation formula.
Unit
%
Measurement Point
For the measure point of this performance indicator, see the measure points of all the
performance indicators in the calculation formula.
Formula
(Failed Response due to Invalid Request + Failed Response due to Invoke back-end Service
Failed + Failed Response due to AG Internal Error + Failed Response due to Overload )/
Received AG Service Request *100
Related Notes
None.
− Alarm Formula*: AG Service Request Failure Percent >=20
− Alarm Clearing Formula*: AG Service Request Failure Percent <20
− Severity*: Major
None.
3.1.1.2.9 Failure Percent due to Invalid Request
Description
Unit
%
Measurement Point

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Formula
(Failed Response due to Invalid Request )/ Received AG Service Request *100
Related Notes
None.
− Alarm Formula*: Failure Percent due to Invalid Request >=5
− Alarm Clearing Formula*: Failure Percent due to Invalid Request <5
None.
3.1.1.2.10 Failure Percent due to Invoke back-end Service Failed
Description
Unit
%
Measurement Point
Formula
(Failed Response due to Invoke back-end Service Failed) / Received AG Service Request
*100
Related Notes
None.
− Alarm Formula*: Failure Percent due to Invoke back-end Service Failed >=5
− Alarm Clearing Formula*: Failure Percent due to Invoke back-end Service
Failed <5
None.

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3.1.1.2.11 Failure Percent due to Internal Error
Description
Unit
%
Measurement Point
Formula
(Failed Response due to AG Internal Error)/ Received AG Service Request*100
Related Notes
None.
− Alarm Formula*: Failure Percent due to Internal Error >=5
− Alarm Clearing Formula*: Failure Percent due to Internal Error <5
None.
3.1.1.2.12 Failure Percent due to Overload
Description
Unit
%
Measurement Point
Formula
(Failed Response due to Overload )/ Received AG Service Request *100

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Related Notes
None.
− Alarm Formula*: Failure Percent due to Overload >=5
− Alarm Clearing Formula*: Failure Percent due to Overload <5
None.
3.1.1.3 AG Access Response Time Statistics

3.1.1.3.1 Measurement Indexes of AG Access Response Time Statistics
Table 1.1 Measurement indexes of AG access response time statistics

Measurement Measurement KPI NMS Collects
Index Name Index ID Performance Data
by Default
3.1.1.3.2 Access responselevel1 Yes No

Response Request
Number in (0,1s]
Response Request
Number in (1s,2s]
Response Request
Number in (2s,5s]
Response Request
Number in (5s,10s]
Response Request
Number in
(10s,Max)
3.1.1.3.7 Access totalDealingTime Yes No
Response Total
Dealing Time
3.1.1.3.8 Average avgReponseTime No No
Response Time

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3.1.1.3.2 Access Response Request Number in (0,1s]
Description
Indicates the number of requests whose response time is in the (0,1s] range.
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
3.1.1.3.3 Access Response Request Number in (1s,2s]
Description
Indicates the number of requests whose response time is in the (1s,2s] range.
Unit
unit
Measurement Point
access gateway
Formula
SUM

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Related Notes
None.
No.
None.
Description
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
Description
Unit
unit
Measurement Point
access gateway

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Formula
SUM
Related Notes
None.
No.
None.
3.1.1.3.6 Access Response Request Number in (10s,Max)
Description
Indicates the number of requests whose response time is in the (10s, Max) range.
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
3.1.1.3.7 Access Response Total Dealing Time
Description
All requests' response time.
Unit
millisecond

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Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
3.1.1.3.8 Average Response Time
Description
Unit
millisecond
Measurement Point
Formula
Access Response Total Dealing Time /(Access Response Request Number in (0, 1s] + Access
Response Request Number in (1s, 2s] + Access Response Request Number in (2s, 5s] +
Access Response Request Number in (5s, 10s] + Access Response Request Number in (10s,
Max))
Related Notes
None.
− Alarm Formula*: Average Response Time >=5
− Alarm Clearing Formula*: Average Response Time <5
None.

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3.1.1.4 AG Outbound Service Request Statistics

3.1.1.4.1 Measurement Indexes of AG Outbound Service Request Statistics
Table 1.1 Measurement indexes of AG outbound service request statistics

by Default
3.1.1.4.2 Service hwRequestNum Yes No

Request
3.1.1.4.3 Success hwSuccessResponse Yes No
Service Response Num
3.1.1.4.4 Failed hwFailedResponseN Yes No
Service Response um
3.1.1.4.5 Service hwFailedResponsep No No
Failed Percent ercent
3.1.1.4.2 Service Request
Description
Indicates the number of service request that are sent by the AG to a third-party system for
further processing.
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.

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No.
None.
3.1.1.4.3 Success Service Response
Description
Indicates the number of service request that are sent by the AG to a third-party system and
successfully responded by the third-party system.
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
3.1.1.4.4 Failed Service Response
Description
Indicates the number of messages that are sent by the AG to a third-party system but fail to be
responded by the third-party system.
Unit
unit
Measurement Point
access gateway
Formula
SUM

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Related Notes
None.
No.
None.
3.1.1.4.5 Service Failed Percent
Description
Unit
%
Measurement Point
Formula
Failed Service Response / Service Request *100
Related Notes
None.
− Alarm Formula*: Service Failed Percent >=5
− Alarm Clearing Formula*: Service Failed Percent <5
None.
3.1.1.5 AG Outbound Response Time Statistics

3.1.1.5.1 Measurement Indexes of AG Outbound Response Time Statistics

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Table 1.1 Measurement indexes of AG outbound response time statistics

by Default

Response Request
Number in (0,1s]
Response Request
Number in (1s,2s]
Response Request
Number in (2s,5s]
Response Request
Number in (5s,10s]
Response Request
Number in
(10s,Max)
3.1.1.5.7 Access totalDealingTime Yes No
Response Total
Dealing Time
3.1.1.5.8 Average avgReponseTime No No
Response Time
3.1.1.5.2 Access Response Request Number in (0,1s]
Description
Indicates the number of requests whose response time is in the (0,1s] range.
Unit
unit
Measurement Point
access gateway

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Formula
SUM
Related Notes
None.
No.
None.
Description
Indicates the number of requests whose response time is in the (1s, 2s] range.
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
Description
Unit
unit

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Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
Description
Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
3.1.1.5.6 Access Response Request Number in (10s,Max)
Description

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Unit
unit
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.
3.1.1.5.7 Access Response Total Dealing Time
Description
Unit
millisecond
Measurement Point
access gateway
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
Description
Unit
millisecond
Measurement Point
Formula
Access Response Total Dealing Time /( Access Response Request Number in (0,1s] + Access
Response Request Number in (1s,2s] + Access Response Request Number in (2s,5s] + Access
Response Request Number in (5s,10s] + Access Response Request Number in (10s,Max) )
Related Notes
None.
None.
3.1.2 Performance Indexes of the UMC System

3.1.2.1 Measurement Units in the UMC System
Table 3-6 describes the measurement units in the UMC system.
Table 1.1 Measurement units in the UMC system

y Period
(Second)
3.1.2.2 cpsUMCSer UMC  service 60,120,240,3 60

UMC viceStatistic Service category 00,900,1800,
Service s Statistics 3600,86400
Statistics Default

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y Period
(Second)
value: 300
3.1.2.3 cpsUMCSes UMC  service 60,120,240,3 60
UMC sionTimeSta session time category 00900,1800,
Session tistics statistics 3600,86400
Time Default
Statistics value: 300
3.1.2.2 UMC Service Statistics

3.1.2.2.1 Measurement Indexes of UMC Service Statistics
Table 1.2 Measurement indexes of UMC Service Statistics

by Default
3.1.2.2.2 Received receivedReqNum Yes No

Request
3.1.2.2.3 Timeout timeoutNum Yes No
Request
3.1.2.2.4 Success successNum Yes No
Number
3.1.2.2.5 Failed failedNum Yes No
Request
3.1.2.2.6 Reject rejectNum Yes No
Request
3.1.2.2.7 Success successPercent No No
Percent
3.1.2.2.8 E2E e2eSuccessPercent No No
Success Percent
3.1.2.2.9 Parallel parallelReqNum No No
Request Number
3.1.2.2.10 serviceTPS No No
Transactions Per
Second

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3.1.2.2.2 Received Request
Description
Indicates the number of service requests received by the UMC.
Unit
unit
Measurement Point
umc
Formula
SUM
Related Notes
None.
No.
None.
3.1.2.2.3 Timeout Request
Description
Indicates the number of requests that time out.
Unit
unit
Measurement Point
umc
Formula
SUM

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Related Notes
None.
No.
None.
3.1.2.2.4 Success Number
Description
Indicates the number of requests that are successfully processed.
Unit
unit
Measurement Point
umc
Formula
SUM
Related Notes
None.
No.
None.
3.1.2.2.5 Failed Request
Description
Indicates the number of requests that fail to be processed.
Unit
unit
Measurement Point
umc

Copyright © Huawei
Formula
SUM
Related Notes
None.
No.
None.
3.1.2.2.6 Reject Request
Description
Indicates the number of requests rejected by the UMC due to overflow.
Unit
unit
Measurement Point
umc
Formula
SUM
Related Notes
None.
No.
None.
3.1.2.2.7 Success Percent
Description
Unit
%

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Measurement Point
Formula
(Success Number /(Success Number + Failed Request + Timeout Request))*100
Related Notes
None.
No.
None.
3.1.2.2.8 E2E Success Percent
Description
Unit
%
Measurement Point
Formula
(Success Number / Received Request)*100
Related Notes
None.
No.
None.

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3.1.2.2.9 Parallel Request Number
Description
Unit
unit
Measurement Point
Formula
Received Request - Timeout Request - Success Number - Failed Request - Reject Request
Related Notes
None.
No.
None.
3.1.2.2.10 Transactions Per Second
Description
Unit
unit
Measurement Point
Formula
Success number /GRANULARITY
GRANULARITY indicates the cycle by which the BCM collects performance statistics from the UMC.

Copyright © Huawei
Related Notes
None.
No.
None.
3.1.2.3 UMC Session Time Statistics

3.1.2.3.1 Measurement Indexes of UMC Session Time Statistics
Table 1.1 Measurement indexes of UMC Session Time Statistics

by Default
3.1.2.3.2 Average averageSessionDura Yes No

Session Duration tionTime
3.1.2.3.3 Average averageSessionInter Yes No
Session Interaction actionCount
Count
3.1.2.3.2 Average Session Duration
Description
Average session duration.
Unit
second
Measurement Point
umc
Formula
AVG

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Related Notes
None.
No.
None.
3.1.2.3.3 Average Session Interaction Count
Description
Average session interaction count.
Unit
unit
Measurement Point
umc
Formula
AVG
Related Notes
None.
No.
None.
3.1.3 Performance Indexes of the Notification System

3.1.3.1 Measurement Units in the Notification System
Table 3-9 describes the measurement units in the Notification system.
Table 1.1 Measurement units in the Notification system

y Period
(Second)
3.1.3.2 cpsNCSend Notification None. 60,120,240,3 60

Copyright © Huawei

y Period
(Second)
Notification SmsStatistic Send SMS 00,900,1800,

Send SMS s Statistics 3600,86400
Statistics Default
value: 300
3.1.3.3 cpsNCSend Notification None. 60,120,240,3 60
Notification EmailStatisti Send Email 00,900,1800,
Send Email cs Statistics 3600,86400
Statistics Default
value: 300
3.1.3.4 cpsNCDeal Notification None. 60,120,240,3 60
Notification MsgStatistic Process 00,900,1800,
Process s Message 3600,86400
Message Statistics Default
3.1.3.5 Total cpsTotalPro Total  access 60,120,240,3 60
Dealing cessStat Dealing channel 00,900,1800,
Time Time  service 3600,86400
Statistics Statistics type Default
 source of value: 300
request
3.1.3.2 Notification Send SMS Statistics

3.1.3.2.1 Measurement Indexes of Notification Send SMS Statistics
Table 1.2 Measurement indexes of Notification Send SMS Statistics

by Default
3.1.3.2.2 Send SMS sendSmsNum Yes No

Number
3.1.3.2.3 Send SMS sendSmsSuccessNu Yes No
Number m
Successfully
3.1.3.2.4 SMS Total totalResponseTime Yes No
Response Time

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by Default
3.1.3.2.5 Send SMS sendSuccessPercent Yes Yes

Percent Successfully
3.1.3.2.6 Send SMS sendSpeed Yes Yes
Speed
3.1.3.2.7 SMS avgResponseTime Yes Yes
Average Response
Time
3.1.3.2.8 Send SMS sendFailNum Yes Yes
Number Failure
3.1.3.2.9 Send SMS sendFailPercent Yes Yes
Percent Failure
3.1.3.2.2 Send SMS Number
Description
Indicates the number of short messages sent by the Notification Center (NC).
Unit
unit
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
3.1.3.2.3 Send SMS Number Successfully
Description
Indicates the number of short messages successfully sent by the NC.
Unit
unit
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.
None.
3.1.3.2.4 SMS Total Response Time
Description
Indicates the cumulative response time used by the NC to send short messages.
Unit
millisecond
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.

Copyright © Huawei
None.
3.1.3.2.5 Send SMS Percent Successfully
Description
Unit
%
Measurement Point
Formula
Send SMS Number Successfully / Send SMS Number *100
Related Notes
None.
 Set the alarm threshold through the NMS
None.
None.
3.1.3.2.6 Send SMS Speed
Description
Unit
unit/s
Measurement Point
Formula
Send SMS Number /GRANULARITY

Copyright © Huawei
GRANULARITY indicates the cycle by which the BCM collects performance statistics from the NC.
Related Notes
None.
No.
None.
3.1.3.2.7 SMS Average Response Time
Description
Unit
s/unit
Measurement Point
Formula
SMS Total Response Time / Send SMS Number Successfully
Related Notes
None.
No.
None.
3.1.3.2.8 Send SMS Number Failure
Description
Unit
unit

Copyright © Huawei
Measurement Point
Formula
Send SMS Number - Send SMS Number Successfully
Related Notes
None.
No.
None.
3.1.3.2.9 Send SMS Percent Failure
Description
Unit
%
Measurement Point
Formula
Send SMS Number Failure/ Send SMS Number *100
Related Notes
None.
− Alarm Formula*: Send SMS Percent Failure >5
− Alarm Clearing Formula*: Send SMS Percent Failure <=5
None.

Copyright © Huawei
3.1.3.3 Notification Send Email Statistics

3.1.3.3.1 Measurement Indexes of Notification Send Email Statistics
Table 1.1 Measurement indexes of notification send Email statistics

by Default
3.1.3.3.2 Send Email sendEmailNum Yes No

Number
3.1.3.3.3 Send Email sendEmailSuccessN Yes No
Number um
Successfully
3.1.3.3.4 Email totalResponseTime Yes No
Total Response
Time
3.1.3.3.5 Send Email sendSuccessPercent Yes Yes
Percent Successfully
3.1.3.3.6 Send Email sendSpeed Yes Yes
Speed
3.1.3.3.7 Email avgResponseTime Yes Yes
Average Response
Time
3.1.3.3.8 Send Email sendEmailFailNum Yes Yes
Number Failure
3.1.3.3.9 Send Email sendFailPercent Yes Yes
Percent Failure
3.1.3.3.2 Send Email Number
Description
Indicates the number of emails sent by the NC.
Unit
unit

Copyright © Huawei
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.
None.
3.1.3.3.3 Send Email Number Successfully
Description
Indicates the number of emails successfully sent by the NC.
Unit
unit
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.
None.
3.1.3.3.4 Email Total Response Time
Description
Indicates the cumulative response time used by the NC to send emails.

Copyright © Huawei
Unit
millisecond
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.
None.
3.1.3.3.5 Send Email Percent Successfully
Description
Unit
%
Measurement Point
Formula
Send Email Number Successfully / Send Email Number *100
Related Notes
None.
None.
None.

Copyright © Huawei
3.1.3.3.6 Send Email Speed
Description
Unit
unit/s
Measurement Point
Formula
Send Email Number /GRANULARITY
GRANULARITY indicates the cycle by which the BCM collects performance statistics from the NC.
Related Notes
None.
No.
None.
3.1.3.3.7 Email Average Response Time
Description
Unit
s/unit
Measurement Point
Formula
Email Total Response Time / Send Email Number Successfully

Copyright © Huawei
Related Notes
None.
No.
None.
3.1.3.3.8 Send Email Number Failure
Description
Unit
unit
Measurement Point
Formula
Send Email Number - Send Email Number Successfully
Related Notes
None.
No.
None.
3.1.3.3.9 Send Email Percent Failure
Description
Unit
%

Copyright © Huawei
Measurement Point
Formula
Send Email Number Failure/ Send Email number *100
Related Notes
None.
− Alarm Formula*: Send Email Percent Failure >5
− Alarm Clearing Formula*: Send Email Percent Failure <=5
None.
3.1.3.4 Notification Process Message Statistics

3.1.3.4.1 Received Message Number
Description
Indicates the number of request messages received by the NC.
Unit
unit
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
3.1.3.4.2 Refused Message Number
Description
Indicates the cumulative number of request messages rejected by the NC.
Unit
unit
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.
None.
3.1.3.4.3 Total Cost Time
Description
Indicates the cumulative time used by the NC to process request messages.
Unit
millisecond
Measurement Point
nc
Formula
SUM
Related Notes
None.
No.

Copyright © Huawei
None.
3.1.3.4.4 Message Processed Percent
Description
Unit
%
Measurement Point
Formula
Received Message Number /(Received Message Number + Refused Message Number)*100
Related Notes
None.
None.
None.
3.1.3.4.5 Message Average Cost Time
Description
Unit
second
Measurement Point
Formula
Total Cost Time / Received Message Number

Copyright © Huawei
Related Notes
None.
No.
None.
3.1.3.4.6 Message Processed Refuse Percent
Description
Unit
%
Measurement Point
Formula
Refused Message Number /( Received Message Number + Refused Message Number )*100
Related Notes
None.
− Alarm Formula*: Message Processed Refuse Percent >0.1
− Alarm Clearing Formula*: Message Processed Refuse Percent <=0.1
None.
3.1.3.5 Total Dealing Time Statistics

3.1.3.5.1 Measurement Indexes of Total Dealing Time Statistics

Copyright © Huawei
Table 1.1 Measurement indexes of Total dealing time Statistics

Measurement Measurement KPI NE Collects
by Default
3.1.3.5.2 Service hwRequestNum Yes Yes

Request
3.1.3.5.3 Total totalDealingTime Yes Yes
Dealing Time
3.1.3.5.4 Average avgReponseTime Yes No
Response Time
3.1.3.5.2 Service Request
Description
Indicates the total number of transactions processed by the Notification Center (NC).
Unit
unit
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.
None.
3.1.3.5.3 Total Dealing Time
Description
Indicates the total time that the NC takes to process transactions.

Copyright © Huawei
Unit
millisecond
Measurement Point
NC
Formula
SUM
Related Notes
None.
No.
None.
Description
Unit
millisecond
Measurement Point
Formula
Total Dealing Time / Service Request
Related Notes
None.
No.
None.

Copyright © Huawei
3.2 Performance Indexes of The BCS

The micro-service-based Backend Core Services (BCS) performance indicator reference
consists of the original IC, TC, and LP.
3.2.1 Performance Indexes of the IC System

3.2.1.1 Measurement Units in the IC System
Table 3-13 describes the measurement units in the IC system.
Table 1.1 Measurement units in the IC system

y Period
(Second)
3.2.1.2 BO cpsBOServi BO Service service type 60,300,1800, 300

Service ceRequestSt Request 3600
Request at Statistics Default
3.2.1.3 BO cpsBORequ BO Request service type 60,300,1800, 300
Request estProcessTi process time 3600
Process meStat statistics Default
Time value: 300
Statistics
3.2.1.4 BO cpsBOManu BO Manual service type 60,300,1800, 300
Manual Task alTaskProce Task Process 3600
Process ssTimeStatis Time Default
Time tics Statistics value: 300
Statistics
3.2.1.2 BO Service Request Statistics

3.2.1.2.1 Measurement Indexes of BO Service Request Statistics
Table 1.2 Measurement indexes of BO service request statistics

by Default
3.2.1.2.2 Received hwReceivingReqNu Yes No

Request m
3.2.1.2.3 Success hwSuccessResponse Yes No

Copyright © Huawei

by Default
Response Num
3.2.1.2.4 Failed hwFailedResponsep Yes Yes
Response Percent ercent
3.2.1.2.2 Received Request
Description
Indicates the number of service requests received by the Business Operation (BO).
Unit
unit
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.
3.2.1.2.3 Success Response
Description
Indicates the number of service requests successfully responded by the BO.
Unit
unit

Copyright © Huawei
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.
3.2.1.2.4 Failed Response Percent
Description
Unit
%
Measurement Point
Formula
(Received Request - Success Response )/ Received Request *100
Related Notes
None.
− Alarm Formula*: Failed Response Percent >=5
− Alarm Clearing Formula*: Failed Response Percent <5
None.

Copyright © Huawei
3.2.1.3 BO Request Process Time Statistics

3.2.1.3.1 Measurement Indexes of BO Request Process Time Statistics
Table 1.1 Measurement indexes of BO request process time statistics

by Default
3.2.1.3.2 BO responselevel1 Yes No

Request Number in
(0, 1s]
Request Number in
(1s, 2s]
Request Number in
(2s, 5s]
Request Number in
(5s, 10s]
Request Number in
(10s, Max)
3.2.1.3.7 BO totalDealingTime Yes No
Request Total
Dealing Time
3.2.1.3.8 BO avgReponseTime No No
Request Average
Response Time
3.2.1.3.2 BO Request Number in (0, 1s]
Description
Indicates the number of requests whose response time is in the (0, 1s] range.
Unit
unit

Copyright © Huawei
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.
3.2.1.3.3 BO Request Number in (1s, 2s]
Description
Unit
unit
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.
Description

Copyright © Huawei
Unit
unit
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.
Description
Unit
unit
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
3.2.1.3.6 BO Request Number in (10s, Max)
Description
Unit
unit
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.
3.2.1.3.7 BO Request Total Dealing Time
Description
Unit
millisecond
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.

Copyright © Huawei
None.
3.2.1.3.8 BO Request Average Response Time
Description
Unit
millisecond
Measurement Point
Formula
BO Request Total Dealing Time /(BO Request Number in (0, 1s] + BO Request Number in
(1s, 2s] + BO Request Number in (2s, 5s] + BO Request Number in (5s, 10s] + BO Request
Number in (10s, Max))
Related Notes
None.
No.
None.
3.2.1.4 BO Manual Task Process Time Statistics

3.2.1.4.1 Measurement Indexes of BO Manual Task Process Time Statistics
Table 1.1 Measurement indexes of BO Manual Task Process Time Statistics

by Default

Manual Task
Request Number in
(0, 1s]

Copyright © Huawei

by Default
Manual Task
Request Number in
(1s, 2s]
Manual Task request
number in (2s, 5s]
Manual Task request
number in (5s, 10s]
Manual Task request
number in (10s,
Max)
3.2.1.4.7 BO totalDealingTime Yes No
Manual Task total
Dealing Time
3.2.1.4.8 BO avgReponseTime Yes Yes
Manual Task
Average Response
Time
3.2.1.4.2 BO Manual Task Request Number in (0, 1s]
Description
Indicates the number of manual task requests whose response time is in the (0, 1s] range.
Unit
unit
Measurement Point
ic
Formula
SUM

Copyright © Huawei
Related Notes
None.
No.
None.
3.2.1.4.3 BO Manual Task Request Number in (1s, 2s]
Description
Indicates the number of manual task requests whose response time is in the (1s, 2s] range.
Unit
unit
Measurement Point
ic
Formula
SUM
Related Notes
None.
 Whether to set the alarm threshold through the network management system (NMS)
No.
None.
3.2.1.4.4 BO Manual Task request number in (2s, 5s]
Description
Unit
unit
Measurement Point
ic

Copyright © Huawei
Formula
SUM
Related Notes
None.
No.
None.
3.2.1.4.5 BO Manual Task request number in (5s, 10s]
Description
Unit
unit
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.
3.2.1.4.6 BO Manual Task request number in (10s, Max)
Description
Indicates the number of manual task requests whose response time is in the (10s, Max) range.
Unit
unit

Copyright © Huawei
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.
3.2.1.4.7 BO Manual Task total Dealing Time
Description
Unit
millisecond
Measurement Point
ic
Formula
SUM
Related Notes
None.
No.
None.
3.2.1.4.8 BO Manual Task Average Response Time
Description

Copyright © Huawei
Unit
millisecond
Measurement Point
Formula
Business Operation (BO) Manual Task Total Dealing Time /(BO Manual Task Request
Number in (0, 1s] + BO Manual Task Request Number in (1s, 2s] + BO Manual Task Request
Number in (2s, 5s] + BO Manual Task Request Number in (5s, 10s] + BO Manual Task
Request Number in (10s, Max))
Related Notes
None.
No.
None.
3.2.2 Performance Indexes of the TC System

3.2.2.1 Measurement Units in the TC System
Table 3-17 describes the measurement units in the Transaction Center (TC) system.
Table 1.1 Measurement units in the TC system

y Period
(Second)
3.2.2.2 cpsTransacti Transaction  channel 60,300,1800, 60

Transaction onRequestSt Request for 3600
Request at Statistics access to Default
Statistics TC value: 300
3.2.2.3 cpsReqTrans Request  channel 60,300,1800, 60
Request actionTypeS Transaction for 3600
Transaction tat Type access to Default
Type Statistics TC value: 300
Statistics  alias of
transactio
n type or
action

Copyright © Huawei

y Period
(Second)
type
3.2.2.4 cpsTransacti Current None. 60,300,1800, 60
Current onStatusStat transaction 3600
Transaction status Default
Status statistics value: 300
Statistics
3.2.2.5 cpsTransacti Transaction  channel 60,300,1800, 60
Transaction onRequestT Request for 3600
Request ypeStat Type access to Default
Type Statistics TC value: 300
Statistics  alias of
transactio
n type or
action
type
3.2.2.6 cpsTransacti Transaction  alias of 60,300,1800, 60
Transaction onFaultOrde Fault Order transactio 3600
Fault Order rTypeStat Type n type or Default
Type Statistics action value: 300
Statistics type
3.2.2.2 Transaction Request Statistics

3.2.2.2.1 Measurement Indexes of Transaction Request Statistics
Table 1.2 Measurement indexes of Transaction Request Statistics

by Default

Request Num m
3.2.2.2.3 Number of hwStatus0Num Yes No
Complete Status
Pending Authorized
Status

Copyright © Huawei

by Default
Authorized Status
Cancel Status
Decline Status
Reject Status
Other Failure Status
3.2.2.2.10 Request hwProcessDuration Yes No
Process Duration
3.2.2.2.11 Duration hwStatus0Duration Yes No
of Complete Status
of Pending
Authorized Status
of Authorized Status
of Cancel Status
of Decline Status
of Reject Status
of Other Failure
Status
3.2.2.2.18 Failure hwFailureRate No No
Rate
3.2.2.2.19 Average hwAvgReponseTim No No
Response Time e
3.2.2.2.20 hwTransactionTPS No No
Transaction TPS

Copyright © Huawei
3.2.2.2.2 Received Request Num
Description
Indicates the number of request messages received by the TC.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.3 Number of Complete Status
Description
Indicates the number of transactions in the complete state between the Transaction Center
(TC) and Access Gateway (AG).
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.

Copyright © Huawei
No.
None.
3.2.2.2.4 Number of Pending Authorized Status
Description
Indicates the number of transactions in the pending authorized state between the TC and AG.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.5 Number of Authorized Status
Description
Indicates the number of transactions in the authorized state between the TC and AG.
Unit
unit
Measurement Point
tc
Formula
SUM

Copyright © Huawei
Related Notes
None.
No.
None.
3.2.2.2.6 Number of Cancel Status
Description
Indicates the number of transactions in the cancel state between the TC and AG.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.7 Number of Decline Status
Description
Indicates the number of transactions in the decline state between the TC and AG.
Unit
unit
Measurement Point
tc

Copyright © Huawei
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.8 Number of Reject Status
Description
Indicates the number of transactions in the reject state between the TC and AG.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.9 Number of Other Failure Status
Description
Indicates the number of transactions in the other invalid states between the TC and AG.
Unit
unit

Copyright © Huawei
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.10 Request Process Duration
Description
Indicates the cumulative time used by the TC to process request messages.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.11 Duration of Complete Status
Description
Indicates the time spent on processing transactions that end up with the complete state.

Copyright © Huawei
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.12 Duration of Pending Authorized Status
Description
Indicates the time spent on processing transactions that end up with the pending authorized
state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
3.2.2.2.13 Duration of Authorized Status
Description
Indicates the time spent on processing transactions that end up with the authorized state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.14 Duration of Cancel Status
Description
Indicates the time spent on processing transactions that end up with the cancel state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.

Copyright © Huawei
None.
3.2.2.2.15 Duration of Decline Status
Description
Indicates the time spent on processing transactions that end up with the decline state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.16 Duration of Reject Status
Description
Indicates the time spent on processing transactions that end up with the reject state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes

Copyright © Huawei
None.
No.
None.
3.2.2.2.17 Duration of Other Failure Status
Description
Indicates the time spent on processing transactions that end up with other invalid states.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.2.18 Failure Rate
Description
Unit
%
Measurement Point

Copyright © Huawei
Formula
(Number of Cancel Status + Number of Decline Status + Number of Reject Status + Number
of Other Failure Status) / Received Request Num *100
Related Notes
None.
− Alarm Formula*: Failure Rate >=5
− Alarm Clearing Formula*: Failure Rate <5
None.
Description
Unit
s/unit
Measurement Point
Formula
Request Process Duration / Received Request Num
Related Notes
None.
None.

Copyright © Huawei
3.2.2.2.20 Transaction TPS
Description
Unit
unit/s
Measurement Point
Formula
(Number of Complete Status + Number of Cancel Status + Number of Decline Status +
Number of Reject Status + Number of Other Failure Status) / GRANULARITY
GRANULARITY indicates the cycle by which the Business Control Management (BCM) collects
performance statistics from the TC.
Related Notes
None.
No.
None.
3.2.2.3 Request Transaction Type Statistics

3.2.2.3.1 Measurement Indexes of Request Transaction Type Statistics
Table 3-19 describes the key performance indicator (KPI) that reflect network and service
qualities. It is highly recommended that the NMS monitor the KPIs.
Table 1.1 Measurement indexes of Request Transaction Type Statistics

by Default
3.2.2.3.2 Request hwRequestNum Yes No

Num
3.2.2.3.3 Total hwChannelTPS No No
Number of
Transactions in

Copyright © Huawei

by Default
Different Channel
3.2.2.3.2 Request Num
Description
Indicates the number of transaction requests received by the TC.
Unit
unit
Measurement Point
None.
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.3.3 Total Number of Transactions in Different Channel
Description
Unit
unit/s

Copyright © Huawei
Measurement Point
Formula
Request Num /GRANULARITY
GRANULARITY indicates the cycle by which the BCM collects performance statistics from the TC.
Related Notes
None.
No.
None.
3.2.2.4 Current Transaction Status Statistics

3.2.2.4.1 Measurement Indexes of Current Transaction Status Statistics
Table 1.1 Measurement indexes of Current Transaction Status Statistics

by Default

Complete Status
Pending Authorized
Status
Authorized Status
Cancel Status
Decline Status
Expired Status
Reject Status

Copyright © Huawei

by Default

Description
Indicates the number of transactions in the complete state.
Unit
unit
Measurement Point
tc
Formula
ABS
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the pending authorized state.
Unit
unit

Copyright © Huawei
Measurement Point
tc
Formula
ABS
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the authorized state.
Unit
unit
Measurement Point
tc
Formula
ABS
Related Notes
None.
No.
None.
Description

Copyright © Huawei
Unit
unit
Measurement Point
tc
Formula
ABS
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the decline state.
Unit
unit
Measurement Point
tc
Formula
ABS
Related Notes
None.
No.
None.

Copyright © Huawei
3.2.2.4.7 Number of Expired Status
Description
Indicates the number of transactions in the expired state.
Unit
unit
Measurement Point
tc
Formula
ABS
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the reject state.
Unit
unit
Measurement Point
tc
Formula
ABS
Related Notes
None.
No.

Copyright © Huawei
None.
Description
Indicates the number of transactions in the other invalid states.
Unit
unit
Measurement Point
tc
Formula
ABS
Related Notes
None.
No.
None.
3.2.2.5 Transaction Request Type Statistics

3.2.2.5.1 Measurement Indexes of Transaction Request Type Statistics
Table 1.1 Measurement indexes of Transaction Request Type Statistics

by Default
3.2.2.5.2 Received hwReceivingReqNu Yes Yes

Request Num m
3.2.2.5.3 Number of hwStatus0Num Yes Yes
Complete Status
Pending Authorized
Status

Copyright © Huawei

by Default

Authorized Status
Cancel Status
Decline Status
Reject Status
3.2.2.5.10 Request hwProcessDuration Yes Yes
Process Duration
3.2.2.5.11 Duration hwStatus0Duration Yes Yes
of Complete Status
of Pending
Authorized Status
of Authorized Status
of Cancel Status
of Decline Status
of Reject Status
of Other Failure
Status
3.2.2.5.18 Failure hwFailureRate Yes No
Rate
3.2.2.5.19 Average hwAvgReponseTim Yes No
Response Time e
3.2.2.5.20 hwTransactionTPS Yes No
Transaction TPS

Copyright © Huawei
Description
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the complete state.
Unit
unit
Measurement Point
tc
Formula
SUM

Copyright © Huawei
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the pending authorized state.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the authorized state.
Unit
unit
Measurement Point
tc

Copyright © Huawei
Formula
SUM
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the cancel state.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the decline state.
Unit
unit

Copyright © Huawei
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the reject state.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
Description
Indicates the number of transactions in the failure state.

Copyright © Huawei
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.5.10 Request Process Duration
Description
Indicates the cumulative time used by the TC to process request messages.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
3.2.2.5.11 Duration of Complete Status
Description
Indicates the time spent on processing transactions that end up with the complete state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.5.12 Duration of Pending Authorized Status
Description
Indicates the time spent on processing transactions that end up with the pending authorized
state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.

Copyright © Huawei
No.
None.
3.2.2.5.13 Duration of Authorized Status
Description
Indicates the time spent on processing transactions that end up with the authorized state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.5.14 Duration of Cancel Status
Description
Unit
second
Measurement Point
tc
Formula
SUM

Copyright © Huawei
Related Notes
None.
No.
None.
3.2.2.5.15 Duration of Decline Status
Description
Indicates the time spent on processing transactions that end up with the decline state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.5.16 Duration of Reject Status
Description
Indicates the time spent on processing transactions that end up with the reject state.
Unit
second
Measurement Point
tc

Copyright © Huawei
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.5.17 Duration of Other Failure Status
Description
Indicates the time spent on processing transactions that end up with the failure state.
Unit
second
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
Description
Unit
%

Copyright © Huawei
Measurement Point
Formula
(Number of Cancel Status + Number of Decline Status + Number of Reject Status + Number
of Other Failure Status) / Received Request Num *100
Related Notes
None.
None.
Description
Unit
s/unit
Measurement Point
Formula
Request Process Duration / Received Request Num
Related Notes
None.

Copyright © Huawei
None.
3.2.2.5.20 Transaction TPS
Description
Unit
unit/s
Measurement Point
Formula
(Number of Complete Status + Number of Cancel Status + Number of Decline Status +
Number of Reject Status + Number of Other Failure Status ) / GRANULARITY
GRANULARITY indicates the cycle by which the BCM collects performance statistics from the TC.
Related Notes
None.
No.
None.
3.2.2.6 Transaction Fault Order Type Statistics

3.2.2.6.1 Measurement Indexes of Transaction Fault Order Type Statistics
Table 1.1 Measurement indexes of Transaction Fault Order Type Statistics

by Default
3.2.2.6.2 Received hwReceivingReqNu Yes Yes

Request Num m
Transaction With

Copyright © Huawei

by Default
Unknown Third
Party Status and No
Processing in
System
Transaction With
Unknown Third
Party Status and
Reversed in System
Transaction With
Unknown Third
Party Status and
Reverse Failure in
System
Transaction With
Failure Third Party
Status and Reverse
Failure in System
Transaction With
Failure Third Party
Status and No
Processing in
System
3.2.2.6.8 Failure hwFailureRate Yes No
Rate
Description
Unit
unit

Copyright © Huawei
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.6.3 Number of Transaction With Unknown Third Party Status and No Processing
in System
Description
Number of transaction with unknown third party status and reversed in system.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
3.2.2.6.4 Number of Transaction With Unknown Third Party Status and Reversed in
System
Description
Number of pending authorized status.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.6.5 Number of Transaction With Unknown Third Party Status and Reverse Failure
in System
Description
Number of transaction with unknown third party status and reverse failure in system.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.

Copyright © Huawei

No.
None.
3.2.2.6.6 Number of Transaction With Failure Third Party Status and Reverse Failure in
System
Description
Number of transaction with failure third party status and reverse failure in system.
Unit
unit
Measurement Point
tc
Formula
SUM
Related Notes
None.
No.
None.
3.2.2.6.7 Number of Transaction With Failure Third Party Status and No Processing in
System
Description
Number of transaction with failure third party status and no processing in system.
Unit
unit
Measurement Point
tc
Formula
SUM

Copyright © Huawei
Related Notes
None.
No.
None.
Description
Unit
%
Measurement Point
Formula
( number of transaction with unknown third party status and no processing in system +
number of transaction with unknown third party status and reversed in system + number of
transaction with unknown third party status and reverse failure in system + number of
transaction with failure third party status and reverse failure in system + number of
transaction with failure third party status and no processing in system )/ received request num
*100
Related Notes
None.
None.
3.3 Performance Indexes of The SWA

The micro-service-based SP Web Application (SWA) performance indicator reference consists
of the original SP Portal.

Copyright © Huawei
3.3.1 Performance Indexes of the SpPortal System

3.3.1.1 Measurement Units in the SpPortal System
Table 3-23 describes the measurement units in the SpPortal system.
Table 1.1 Measurement units in the SpPortal system

y Period
(Second)
3.3.1.2 cpsSPPortal Online User - 60,300,1800, 60

Online User UserStat Statistics 3600
Statistics Default
value: 300
3.3.1.3 User cpsSPPortal User - 60,300,1800, 60
Authenticati UserAuthSta Authenticati 3600
on Statistics t on statistics Default
value: 300
3.3.1.2 Online User Statistics

3.3.1.2.1 Measurement Indexes of Online User Statistics
Table 1.2 Measurement indexes of Online User Statistics

by Default
3.3.1.2.2 Online hwOnlineUserNum Yes No

User
3.3.1.2.2 Online User
Description
Indicates the number of online operators.

Copyright © Huawei
Unit
unit
Measurement Point
portal
Formula
ABS
Related Notes
None.
No.
None.
3.3.1.3 User Authentication Statistics

3.3.1.3.1 Measurement Indexes of User Authentication statistics
Table 1.1 Measurement indexes of User Authentication statistics

by Default

User Authentication m
Request
3.3.1.3.3 Success hwSuccessAuthNum Yes No
Authentication
3.3.1.3.4 Failed hwFailedAuthNum Yes No
Authentication
3.3.1.3.5 Failed hwFailedAuthpercen Yes Yes
Authentication t
Percent

Copyright © Huawei
3.3.1.3.2 Received User Authentication Request
Description
Indicates the number of operator authentication requests received by the Mobile Money
system.
Unit
unit
Measurement Point
portal
Formula
SUM
Related Notes
None.
No.
None.
3.3.1.3.3 Success Authentication
Description
Indicates the number of SP operator login requests that are successfully authenticated in the
Mobile Money system.
Unit
unit
Measurement Point
portal
Formula
SUM
Related Notes
None.

Copyright © Huawei

No.
None.
3.3.1.3.4 Failed Authentication
Description
Indicates the number of SP operator login requests that fail to be authenticated in the Mobile
Money system.
Unit
unit
Measurement Point
portal
Formula
SUM
Related Notes
None.
No.
None.
3.3.1.3.5 Failed Authentication Percent
Description
Unit
%
Measurement Point

Copyright © Huawei
Formula
Failed Authentication / Received User Authentication Request *100
Related Notes
None.
− Alarm Formula*: Failed Authentication Percent >=10
− Alarm Clearing Formula*: Failed Authentication Percent <10
None.
3.4 Performance Indexes of The OWA

The micro-service-based Organization Web Application (OWA) performance indicator
reference consists of the original Org Portal.
3.4.1 Performance Indexes of the OrgPortal System

3.4.1.1 Measurement Units in the OrgPortal System
Table 3-26 describes the measurement units in the OrgPortal system.
Table 1.1 Measurement units in the OrgPortal system

y Period
(Second)
3.4.1.2 cpsOrgPorta Online User - 60,300,1800, 60

Online User lUserStat Statistics 3600
Statistics Default
value: 300
3.4.1.3 User cpsOrgPorta User - 60,300,1800, 60
Authenticati lUserAuthSt Authenticati 3600
on Statistics at on statistics Default
value: 300

Copyright © Huawei
3.4.1.2 Online User Statistics

3.4.1.2.1 Measurement Indexes of Online User Statistics
Table 1.2 Measurement indexes of Online User Statistics

by Default
3.4.1.2.2 Online hwOnlineUserNum Yes No

User
3.4.1.2.2 Online User
Description
Indicates the number of online operators.
Unit
unit
Measurement Point
portal
Formula
ABS
Related Notes
None.
No.
None.

Copyright © Huawei
3.4.1.3 User Authentication Statistics

3.4.1.3.1 Measurement Indexes of User Authentication statistics
Table 1.1 Measurement indexes of User Authentication statistics

by Default

User Authentication m
Request
3.4.1.3.3 Success hwSuccessAuthNum Yes No
Authentication
3.4.1.3.4 Failed hwFailedAuthNum Yes No
Authentication
3.4.1.3.5 Failed hwFailedAuthpercen Yes Yes
Authentication t
Percent
3.4.1.3.2 Received User Authentication Request
Description
Indicates the number of Organization operator authentication requests received by the Mobile
Money system.
Unit
unit
Measurement Point
portal
Formula
SUM
Related Notes

Copyright © Huawei
None.
No.
None.
3.4.1.3.3 Success Authentication
Description
Indicates the number of Organization operator login requests that are successfully
authenticated in the Mobile Money system.
Unit
unit
Measurement Point
portal
Formula
SUM
Related Notes
None.
No.
None.
3.4.1.3.4 Failed Authentication
Description
Indicates the number of Organization operator login requests that fail to be authenticated in
the Mobile Money system.
Unit
unit
Measurement Point
portal

Copyright © Huawei
Formula
SUM
Related Notes
None.
No.
None.
3.4.1.3.5 Failed Authentication Percent
Description
Unit
%
Measurement Point
Formula
Failed Authentication / Received User Authentication Request *100
Related Notes
None.
− Alarm Formula*: Failed Authentication Percent >=10
− Alarm Clearing Formula*: Failed Authentication Percent <10
None.
3.5 Performance Indexes of The RCS

The micro-service-based Remote Cache Service (RCS) performance indicator reference
consists of the original Redis.

Copyright © Huawei
3.5.1 Performance Indexes of the Redis System

3.5.1.1 Measurement Units in the Redis System
Table 3-29 describes the measurement units in the Redis system.
Table 1.1 Measurement units in the Redis system

Measurement Measurem Statistical Measurem Measurem Sampling
Unit Name ent Unit Task ent Object ent Period
ID Granularit (Second)
y Period
(Second)
3.5.1.2 Client cpsRedisCli Client None 60,300,1800 60

Statistics entStat Statistics ,3600
Default
value: 300
3.5.1.3 Request cpsRedisRe Request None 60,300,1800 60
Statistics questStat Statistics ,3600
Default
value: 300
3.5.1.2 Client Statistics

3.5.1.2.1 Measurement Indexes of Client Statistics
Table 1.2 Measurement indexes of Client Statistics

by Default
3.5.1.2.2 Connected hwConnectedClients No Yes

Clients
3.5.1.2.3 Blocked hwBlockedClients No Yes
Clients

Copyright © Huawei
3.5.1.2.2 Connected Clients
Description
Indicates the number of clients connected to Redis.
Unit
unit
Measurement Point
Redis
Formula
ABS
Related Notes
None.
No.
None.
3.5.1.2.3 Blocked Clients
Description
Indicates the number of blocked clients.
Unit
unit
Measurement Point
Redis
Formula
ABS
Related Notes
None.
No.

Copyright © Huawei
None.
3.5.1.3 Request Statistics

3.5.1.3.1 Measurement Indexes of Request Statistics
Table 1.1 Measurement indexes of Request Statistics

by Default
3.5.1.3.2 Success hwKeySpaceHits Yes No

Request
3.5.1.3.3 Failed hwKeySpaceMisses Yes No
Request
3.5.1.3.4 Key Space hwKeySpaceMissin Yes Yes
Missing Percent gpercent
3.5.1.3.2 Success Request
Description
Indicates the number of requests successfully sent by the Redis monitoring script to the BCM.
Unit
times
Measurement Point
Redis
Formula
SUM
Related Notes
None.

Copyright © Huawei
No.
None.
3.5.1.3.3 Failed Request
Description
Indicates the number of requests failed sent by the Redis monitoring script to the BCM.
Unit
times
Measurement Point
Redis
Formula
SUM
Related Notes
None.
No.
None.
3.5.1.3.4 Key Space Missing Percent
Description
Unit
%
Measurement Point
Formula
Failed Request /( Success Request + Failed Request )*100

Copyright © Huawei
Related Notes
None.
− Alarm Formula*: Key Space Missing Percent >=5
− Alarm Clearing Formula*: Key Space Missing Percent <5
None.
3.6 Performance Indexes of the MQ System

3.6.1 Measurement Units in the MQ System
Table 3-32 describes the measurement units in the MQ system.
Table 1.1 Measurement units in the MQ system

y Period
(Second)
3.6.2 cpsjetMQA Message  Message 60,300,1800, 300

Message MQPQueues Queue queue 3600
Queue tat Statistics name Default
3.6.2 Message Queue Statistics

3.6.2.1 Measurement Indexes of Message Queue Statistics
Table 1.2 Measurement indexes of Message Queue Statistics

by Default
3.6.2.2 Ready hwReadyNum Yes No

Number in This
Queue
3.6.2.3 Unacked hwUnackedNum Yes No

Copyright © Huawei

by Default
Number in This
Queue
3.6.2.4 Total hwTotalNum Yes No
Number in This
Queue
3.6.2.5 Incoming hwIncomingRate Yes No
Number per Second
3.6.2.6 Deliver hwDeliverRate Yes No
Number per Second
3.6.2.7 ACK hwAckedRate Yes No
Number per Second
3.6.2.8 MQ Message hwMQCongestionD Yes No
Congestion Degree egree
3.6.2.2 Ready Number in This Queue
Description
Indicates the number of messages in the queue ready to be processed.
Unit
unit
Measurement Point
queue
Formula
ABS
Related Notes
None.
No.

Copyright © Huawei
None.
3.6.2.3 Unacked Number in This Queue
Description
Indicates the number of messages in the queue that have been sent to a client but no
consumption success response is received.
Unit
unit
Measurement Point
queue
Formula
ABS
Related Notes
None.
No.
None.
3.6.2.4 Total Number in This Queue
Description
Indicates the total number of messages in the queue.
Unit
unit
Measurement Point
queue
Formula
ABS

Copyright © Huawei
Related Notes
None.
No.
None.
3.6.2.5 Incoming Number per Second
Description
Indicates the number of messages received by the queue each second.
Unit
unit
Measurement Point
queue
Formula
ABS
Related Notes
None.
No.
None.
3.6.2.6 Deliver Number per Second
Description
Indicates the number of messages sent by the queue each second.
Unit
unit
Measurement Point
queue

Copyright © Huawei
Formula
ABS
Related Notes
None.
No.
None.
3.6.2.7 ACK Number per Second
Description
Indicates the number of Acknowledge (ACK) messages received by the queue each second.
Unit
unit
Measurement Point
queue
Formula
ABS
Related Notes
None.
No.
None.
3.6.2.8 MQ Message Congestion Degree
Description
Unit
second

Copyright © Huawei
Measurement Point
Formula
Total number in this queue / Deliver number per second
Related Notes
None.
− Alarm Formula*: MQ Message Congestion Degree >=15
− Alarm Clearing Formula*: MQ Message Congestion Degree <15
None.
3.7 Performance Indexes of The PGW

The micro-service-based PGW performance indicator reference consists of the original PGF
and PGM.
3.7.1 Performance Indexes of the PGF System

3.7.1.1 Measurement Units in the PGF System
Table 3-34 describes the measurement units in the PGF system.
Table 1.1 Measurement units in the PGF system

Measure Measure Statistica Measure Measure Samplin NE
ment ment l Task ment ment g Period Collects
Unit Unit ID Object Granular (Second) Performa
Name ity nce Data
Period by
(Second) Default
3.7.1.2 cpsPGWI Merchant  Merchan 60,300,18 60 No

Merchant nRequestE Payment t 00,3600
Payment 2EStat Request System Default
Request Process value: 300
Process Statistics
Statistics
3.7.1.3 cpsPGWI Merchant  Merchan 60,300,18 60 No
Merchant nRequestP Payment t 00,3600
Payment reprocessS Request System Default
Request Pre-

Copyright © Huawei

Name ity nce Data
Period by
(Second) Default
Pre- tat Process value: 300

Process Statistics
Statistics
3.7.1.4 cpsPGWP Non-  Merchan 60,300,18 60 No
Non- ay1Proces redirect t 00,3600
redirect sStat Request System Default
Request Transactio  Pay value: 300
Transactio n Metho
n Submissio d
Submissio n Statistic
n Statistic
3.7.1.5 cpsPGWP Non-  Merchan 60,300,18 60 No
Non- ay1TCPro redirect t 00,3600
redirect cessStat Request System Default
Request TC  Pay value: 300
TC Process Metho
Process Statistic d
Statistic
3.7.1.2 Merchant Payment Request Process Statistics

3.7.1.2.1 Measurement Indexes of Merchant Payment Request Process Statistics
Table 1.2 Measurement indexes of Merchant Payment Request Process Statistics

by Default
3.7.1.2.2 Total hwInPRequestTotal Yes Yes

Payment Request Number
Number
3.7.1.2.3 Valid hwInPRequestValid Yes Yes
Number
3.7.1.2.4 Normal hwInPRequestEndN Yes Yes
Ended Session ormalNumber
Number

Copyright © Huawei

by Default
Session Duration SessionDuration

3.7.1.2.6 Valid hwInPRequestValid Yes No
Request Rate Percent
3.7.1.2.7 Average hwInPRequestAvgS Yes No
Session Duration essionDuration
3.7.1.2.2 Total Payment Request Number
Description
Indicates the total number of payment requests that the Payment Gateway Frontend (PGF)
system receives from the merchant system.
Unit
unit
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.
3.7.1.2.3 Valid Payment Request Number
Description
Indicates the number of valid payment requests that the PGF system receives from the
merchant system.

Copyright © Huawei
Unit
unit
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.
3.7.1.2.4 Normal Ended Session Number
Description
Indicates the number of payment requests whose associated payment sessions are ended
properly among all payment requests that the PGF system receives from the merchant system.
Unit
unit
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
3.7.1.2.5 Total Session Duration
Description
Indicates the total duration of the associated payment sessions created for payment requests
that the PGF system receives from the merchant system.
Unit
millisecond
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.
3.7.1.2.6 Valid Request Rate
Description
Unit
%
Measurement Point
Formula
Valid Payment Request Number / Total Payment Request Number *100
Related Notes
None.

Copyright © Huawei

No.
None.
3.7.1.2.7 Average Session Duration
Description
Unit
millisecond
Measurement Point
Formula
Total Session Duration / Valid Payment Request Number
Related Notes
None.
No.
None.
3.7.1.3 Merchant Payment Request Pre-Process Statistics

3.7.1.3.1 Measurement Indexes of Merchant Payment Request Pre-Process Statistics
Table 1.1 Measurement indexes of Merchant Payment Request Pre-Process Statistics

by Default

Number
3.7.1.3.3 Valid hwInPRequestValid Yes Yes

Copyright © Huawei

by Default

Number
3.7.1.3.4 Total Pre- hwInPRequestTotal Yes Yes
process Used Time ProcessDuration
3.7.1.3.5 Average hwInPRequestAvgP Yes No
Pre-process Used rocessDuration
Time
3.7.1.3.2 Total Payment Request Number
Description
Indicates the number of merchant system payment requests preprocessed by the PGF system.
Unit
unit
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
3.7.1.3.3 Valid Payment Request Number
Description
Indicates the number of valid payment requests that are obtained when the PGF system
preprocesses payment requests sent from the merchant system.
Unit
unit
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.
3.7.1.3.4 Total Pre-process Used Time
Description
Indicates the total time that the PGF system takes to preprocess payment requests sent by the
merchant system.
Unit
millisecond
Measurement Point
PGF
Formula
SUM
Related Notes
None.

Copyright © Huawei

No.
None.
3.7.1.3.5 Average Pre-process Used Time
Description
Unit
millisecond
Measurement Point
Formula
Total Pre-process Used Time / Total Payment Request Number
Related Notes
None.
No.
None.
3.7.1.4 Non-redirect Request Transaction Submission Statistic

Non-redirect requests refer to Mobile Money account payment requests, bound account
payment requests, OTC payment requests, and card payment requests that the PGF system
does not send to downstream platforms or systems for redirection.
3.7.1.4.1 Measurement Indexes of Non-redirect Request Transaction Submission

Statistic

Copyright © Huawei
Table 1.1 Measurement indexes of Non-redirect Request Transaction Submission Statistic

by Default
3.7.1.4.2 Total hwPay1RequestTota Yes Yes

Transaction Number lNumber
3.7.1.4.3 Success hwPay1RequestSucc Yes Yes
Transaction Number essNumber
3.7.1.4.4 Total hwPay1RequestTota Yes Yes
Process Used Time lProcessDuration
3.7.1.4.5 Average hwPay1RequestAvg Yes No
Process Used Time ProcessDuration
3.7.1.4.2 Total Transaction Number
Description
Indicates the number of non-redirect payment requests that the PGF system submits to the TC.
Unit
unit
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
3.7.1.4.3 Success Transaction Number
Description
Indicates the number of valid non-redirect payment requests that the PGF system submits to
the TC for processing.
Unit
unit
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.
3.7.1.4.4 Total Process Used Time
Description
Indicates the total time that the PGF system takes to submit non-redirect payment requests to
the TC.
Unit
millisecond
Measurement Point
PGF
Formula
SUM
Related Notes
None.

Copyright © Huawei

No.
None.
3.7.1.4.5 Average Process Used Time
Description
Unit
millisecond
Measurement Point
Formula
Total Process Used Time / Total Transaction Number
Related Notes
None.
No.
None.
3.7.1.5 Non-redirect Request TC Process Statistic

3.7.1.5.1 Measurement Indexes of Non-redirect Request TC Process Statistic
Table 1.1 Measurement indexes of Non-redirect Request TC Process Statistic

by Default
3.7.1.5.2 Total hwPay1TCRequestT Yes Yes

Transaction Number otalNumber
3.7.1.5.3 Success hwPay1TCRequestS Yes Yes
Transaction Number uccessNumber

Copyright © Huawei

by Default
3.7.1.5.4 Total hwPay1TCRequestT Yes Yes

Process Used Time otalProcessDuration
3.7.1.5.5 Average hwPay1TCRequest Yes No
Process Used Time AvgProcessDuration
3.7.1.5.2 Total Transaction Number
Description
Indicates the number of PGF system non-redirect payment requests processed by the TC.
Unit
unit
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.
3.7.1.5.3 Success Transaction Number
Description
Indicates the number of PGF system non-redirect payment requests that are successfully
processed by the TC.

Copyright © Huawei
Unit
unit
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.
3.7.1.5.4 Total Process Used Time
Description
Indicates the total time that the TC takes to process non-redirect payment requests submitted
by the PGF system.
Unit
millisecond
Measurement Point
PGF
Formula
SUM
Related Notes
None.
No.
None.

Copyright © Huawei
Description
Unit
millisecond
Measurement Point
Formula
Total Process Used Time / Total Transaction Number
Related Notes
None.
No.
None.
3.7.2 Performance Indexes of the PGM System

3.7.2.1 Measurement Units in the PGM System
Table 3-39 describes the measurement units in the Payment Gateway Management (PGM)
system.
Table 1.1 Measurement units in the PGM system

Name ity nce Data
Period by
(Second) Default
3.7.2.2 cpsPGWT Merchant  Merchan 60,300,18 60 No

Merchant S1Process Timestam t 00,3600
Timestam Stat p Request System Default
p Request Process value: 300
Process Statistics
Statistics

Copyright © Huawei

Name ity nce Data
Period by
(Second) Default
3.7.2.3 cpsPGWR Merchant  Merchan 60,300,18 60 No

Merchant eport1Pro Report t 00,3600
Report cessStat Sending System Default
Sending Statistics  Report value: 300
Statistics Type
3.7.2.4 cpsPGWR Merchant  Merchan 60,300,18 60 No
Merchant eportACK Report t 00,3600
Report 11Process Validation System Default
Validation Stat Statistic value: 300
Statistic
3.7.2.5 cpsPGWR Awaiting  Merchan 60,300,18 60 No
Awaiting eport1Wai Report t 00,3600
Report tStat Statistic System Default
Statistic value: 300
3.7.2.2 Merchant Timestamp Request Process Statistics

3.7.2.2.1 Measurement Indexes of Merchant Timestamp Request Process Statistics
Table 1.2 Measurement indexes of Merchant Timestamp Request Process Statistics

by Default
3.7.2.2.2 Total hwRequestTotalNu Yes Yes

Request Number mber
3.7.2.2.3 Success hwRequestSuccessN Yes Yes
Request Number umber
3.7.2.2.4 Total hwRequestTotalProc Yes Yes
Process Duration essDuration
3.7.2.2.5 Average hwRequestAvgProc Yes No

Copyright © Huawei
3.7.2.2.2 Total Request Number
Description
Indicates the number of timestamp requests that the Payment Gateway Management (PGM)
system receives from the merchant system.
Unit
unit
Measurement Point
PGM
Formula
SUM
Related Notes
None.
No.
None.
3.7.2.2.3 Success Request Number
Description
Indicates the number of valid timestamp requests that the PGM system receives from the
merchant system.
Unit
unit
Measurement Point
PGM
Formula
SUM

Copyright © Huawei
Related Notes
None.
No.
None.
3.7.2.2.4 Total Process Duration
Description
Indicates the total time that the PGM system takes to process timestamp requests sent by the
merchant system.
Unit
millisecond
Measurement Point
PGM
Formula
SUM
Related Notes
None.
No.
None.
3.7.2.2.5 Average Process Duration
Description
Unit
millisecond

Copyright © Huawei
Measurement Point
Formula
Total Process Duration / Total Request Number
Related Notes
None.
No.
None.
3.7.2.3 Merchant Report Sending Statistics

3.7.2.3.1 Measurement Indexes of Merchant Report Sending Statistics
Table 3-41 describes the key performance indicator (KPI) that reflect network and service
qualities. It is highly recommended that the NMS monitor the KPIs.
Table 1.1 Measurement indexes of Merchant Report Sending Statistics

by Default

Request Number mber
Description
Indicates the number of merchant transaction notifications that are sent by the PGM system.

Copyright © Huawei
Unit
unit
Measurement Point
PGM
Formula
SUM
Related Notes
None.
No.
None.
Description
Indicates the number of merchant transaction notifications that are successfully sent by the
PGM system.
Unit
unit
Measurement Point
PGM
Formula
SUM
Related Notes
None.
No.
None.

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Description
Indicates the total time that the PGM system takes to send merchant transaction notifications.
Unit
millisecond
Measurement Point
PGM
Formula
SUM
Related Notes
None.
No.
None.
3.7.2.3.5 Average Process Duration
Description
Unit
millisecond
Measurement Point
Formula
Related Notes
None.

Copyright © Huawei

No.
None.
3.7.2.4 Merchant Report Validation Statistic

3.7.2.4.1 Measurement Indexes of Merchant Report Validation Statistic
Table 1.1 Measurement indexes of Merchant Report Validation Statistic

by Default

Request Number mber
Process Used Time essDuration
Description
Indicates the number of notification verification requests that the PGM system receives from
the merchant system.
Unit
unit
Measurement Point
PGM
Formula
SUM

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Related Notes
None.
No.
None.
Description
Indicates the number of valid notification verification requests that the PGM system receives
from the merchant system.
Unit
unit
Measurement Point
PGM
Formula
SUM
Related Notes
None.
No.
None.
Description
Indicates the total time that the PGM system takes to receive notification verification requests
from the merchant system.
Unit
millisecond
Measurement Point
PGM

Copyright © Huawei
Formula
SUM
Related Notes
None.
No.
None.
Description
Unit
millisecond
Measurement Point
Formula
Related Notes
None.
No.
None.
3.7.2.5 Awaiting Report Statistic

3.7.2.5.1 Measurement Indexes of Awaiting Report Statistic
recommended that the NMSmonitor the KPIs.

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Table 1.1 Measurement indexes of Awaiting Report Statistic

by Default
3.7.2.5.2 Total hwTotalNumber Yes Yes

Request Number
Description
Indicates the number of transactions for which notifications are to be sent in the merchant
notification queue.
Unit
unit
Measurement Point
PGM
Formula
None.
Related Notes
None.
No.
None.
3.8 Performance Indexes of The Incentive System

3.8.1 Measurement Units in the Incentive System
Table 3-44 describes the measurement units in the Incentive system.

Copyright © Huawei
Table 1.1 Measurement units in the Incentive system

y Period
(Second)
3.8.2 Service cpsIncentive Service None 60,300,1800, 300

Request ServiceRequ Request 3600
Statistics estStat Statistics Default
value: 300
3.8.3 cpsIncentive Request None 60,300,1800, 300
Request RequestProc process time 3600
Process essTimeStat statistics Default
Time value: 300
Statistics
3.8.2 Service Request Statistics

3.8.2.1 Measurement Indexes of Service Request Statistics
Table 1.2 Measurement indexes of Service Request Statistics

by Default
3.8.2.2 Received hwReceivingReqNu No Yes

Request m
3.8.2.3 Success hwSuccessResponse No Yes
Response Num
3.8.2.4 Failed hwFailedResponseN No Yes
Response um
3.8.2.5 Gain hwGainIncentiveNu No Yes
Incentive Number m
3.8.2.6 No Incentive hwNoIncentiveNum No Yes
Number
3.8.2.7 Success hwSuccessResponse Yes No
Response Percent percent

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3.8.2.2 Received Request
Description
Number of received Incentive service requests.
Unit
unit
Measurement Point
None.
Formula
SUM
Related Notes
None.
No.
None.
3.8.2.3 Success Response
Description
Number of successful incentive service request responses.
Unit
unit
Measurement Point
None.
Formula
SUM

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Related Notes
None.
No.
None.
3.8.2.4 Failed Response
Description
Number of failed incentive service request responses.
Unit
unit
Measurement Point
None.
Formula
SUM
Related Notes
None.
No.
None.
3.8.2.5 Gain Incentive Number
Description
Number of requests for which incentive is generated.
Unit
unit
Measurement Point
None.

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Formula
SUM
Related Notes
None.
No.
None.
3.8.2.6 No Incentive Number
Description
Number of requests for which no incentive is generated.
Unit
unit
Measurement Point
None.
Formula
SUM
Related Notes
None.
No.
None.
3.8.2.7 Success Response Percent
Description
Unit
%

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Measurement Point
Formula
success response / received request *100
Related Notes
None.
No.
None.
3.8.3 Request Process Time Statistics

3.8.3.1 Measurement Indexes of Request process time statistics
Table 1.1 Measurement indexes of Request process time statistics

by Default
3.8.3.2 NO. of ProcessLevel500 No Yes

Requests Which
Process Time in (0,
500ms]
Requests Which
Process Time in
(500, 1000ms]
Requests Which
Process Time in
(1000, 2000ms]
Requests Which
Process Time in
(2000, 5000ms]
3.8.3.6 NO. of ProcessLevelMax No Yes
Requests Which
Process Time in

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by Default
(5000,Max)
3.8.3.2 NO. of Requests Which Process Time in (0, 500ms]
Description
Number of requests whose incentive service handling duration is in (0, 500ms].
Unit
unit
Measurement Point
None.
Formula
SUM
Related Notes
None.
No.
None.
Description
Unit
unit

Copyright © Huawei
Measurement Point
None.
Formula
SUM
Related Notes
None.
No.
None.
Description
Unit
unit
Measurement Point
None.
Formula
SUM
Related Notes
None.
No.
None.
Description

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Unit
unit
Measurement Point
None.
Formula
SUM
Related Notes
None.
No.
None.
3.8.3.6 NO. of Requests Which Process Time in (5000,Max)
Description
Number of requests whose incentive service handling duration is in (5000, Max).
Unit
unit
Measurement Point
None.
Formula
SUM
Related Notes
None.
No.
None.

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Mobile Money
Performance Metrics Reference 4 Performance Indexes of the LSS
4 Performance Indexes of the LSS
About This Chapter

4.1 Performance Indexes of the SOE System
4.2 Performance Indexes of the SME System
4.1 Performance Indexes of the SOE System

4.1.1 Measurement Units in the SOE System
Table 4-1 describes the measurement units in the SOE system.
Table 1.1 Measurement units in the SOE system

Name ity nce Data
Period by
(Second) Default
4.1.2 hwSOEPe External Service 60,300,90 300 No

External rfInfo SOE type 0,1800,36
SOE request 00,86400
request Default
value: 300
If NE Collects Performance Data by Default is set to No, it indicates that the NE does not collect
performance data of the measurement indexes involved in the measurement unit by default. To enable
the NE to collect performance data, modify the configuration file on the UOA to start the data collection
function.

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Mobile Money
4.1.2 External SOE request

4.1.2.1 Measurement Indexes of External SOE request
Table 1.2 Measurement indexes of External SOE request

by Default
4.1.2.2 The total totalRecvMsg No Yes

number of received
messages
4.1.2.3 The total totalSuccessMsg No Yes
number of
successfully
processed messages
4.1.2.4 The total totalFailMsg No Yes
number of failed
processed messages
4.1.2.5 The number totalRejectMsg No Yes
of rejected messages
4.1.2.6 The number totalTimeOutMsg No Yes
of timeout messages
4.1.2.7 The number totalInTimeMsg No Yes
of processed
messages in time
4.1.2.8 The total totalTime No Yes
time of processed
messages
4.1.2.9 The maxTimeInPeriod No Yes
maximum time of
processed messages
in recently period
4.1.2.10 The minTimeInPeriod No Yes
minimum time of
processed messages
in recently period
performance data of the measurement index by default. To enable the NE to collect performance data,
modify the configuration file on the UOA or creating statistics tasks to start the data collection function.

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Mobile Money
4.1.2.2 The total number of received messages
Description
The total number of received messages
Unit
item
Measurement Point
None.
Formula
sum
Related Notes
An integer greater than or equal to 0
No.
None
4.1.2.3 The total number of successfully processed messages
Description
The total number of successfully processed messages
Unit
item
Measurement Point
None.
Formula
sum
Related Notes

Copyright © Huawei
Mobile Money
No.
None
4.1.2.4 The total number of failed processed messages
Description
The total number of failed processed messages
Unit
item
Measurement Point
None.
Formula
sum
Related Notes
No.
None
4.1.2.5 The number of rejected messages
Description
The number of rejected messages
Unit
item
Measurement Point
None.
Formula
sum

Copyright © Huawei
Mobile Money
Related Notes
No.
None
4.1.2.6 The number of timeout messages
Description
The number of timeout messages
Unit
item
Measurement Point
None.
Formula
sum
Related Notes
No.
None
4.1.2.7 The number of processed messages in time
Description
The number of processed messages in time
Unit
item
Measurement Point
None.

Copyright © Huawei
Mobile Money
Formula
sum
Related Notes
No.
None
4.1.2.8 The total time of processed messages
Description
The total time of processed messages
Unit
millisecond
Measurement Point
None.
Formula
sum
Related Notes
No.
None
4.1.2.9 The maximum time of processed messages in recently period
Description
The maximum time of processed messages in recently period
Unit
millisecond

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Mobile Money
Measurement Point
None.
Formula
max
Related Notes
No.
None
4.1.2.10 The minimum time of processed messages in recently period
Description
The minimum time of processed messages in recently period
Unit
millisecond
Measurement Point
None.
Formula
min
Related Notes
No.
None

Copyright © Huawei
Mobile Money
4.2 Performance Indexes of the SME System

4.2.1 Measurement Units in the SME System
Table 4-3 describes the measurement units in the SME system.
Table 1.1 Measurement units in the SME system

Name ity nce Data
Period by
(Second) Default
4.2.2 hwSMEPe External Service 60,300,90 300 No

External rfInfo SME type 0,1800,36
SME request 00,86400
request Default
value: 300
performance data of the measurement indexes involved in the measurement unit by default. To enable
the NE to collect performance data, modify the configuration file on the UOA to start the data collection
function.
4.2.2 External SME request

4.2.2.1 Measurement Indexes of External SME request
Table 1.2 Measurement indexes of External SME request

by Default
4.2.2.2 Total number totalRecvMsg No Yes

of received
messages
4.2.2.3 Total number totalSuccessMsg No Yes
of successfully
processed messages
4.2.2.4 Total number totalFailMsg No Yes
of unsuccessfully
processed messages
4.2.2.5 Number of totalRejectMsg No Yes

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Mobile Money

by Default
rejected messages
4.2.2.6 Number of totalTimeOutMsg No Yes
timeout messages
4.2.2.7 Number of totalInTimeMsg No Yes
messages that are
processed in a
timely manner
4.2.2.8 Total totalTime No Yes
message processing
duration
4.2.2.9 Maximum maxTimeInPeriod No Yes
message processing
duration in the
current period
4.2.2.10 Minimum minTimeInPeriod No Yes
message processing
duration in the
current period
performance data of the measurement index by default. To enable the NE to collect performance data,
modify the configuration file on the UOA or creating statistics tasks to start the data collection function.
4.2.2.2 Total number of received messages
Description
Total number of received messages.
Unit
item
Measurement Point
None.
Formula
sum
Related Notes

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Mobile Money
An integer equal to or larger than 0

No.
None
4.2.2.3 Total number of successfully processed messages
Description
Total number of successfully processed messages.
Unit
item
Measurement Point
None.
Formula
sum
Related Notes
No.
None
4.2.2.4 Total number of unsuccessfully processed messages
Description
Total number of unsuccessfully processed messages.
Unit
item
Measurement Point
None.
Formula
sum

Copyright © Huawei
Mobile Money
Related Notes
No.
None
4.2.2.5 Number of rejected messages
Description
Number of rejected messages.
Unit
item
Measurement Point
None.
Formula
sum
Related Notes
No.
None
4.2.2.6 Number of timeout messages
Description
Number of timeout messages.
Unit
item
Measurement Point
None.

Copyright © Huawei
Mobile Money
Formula
sum
Related Notes
No.
None
4.2.2.7 Number of messages that are processed in a timely manner
Description
Number of messages that are processed in a timely manner.
Unit
item
Measurement Point
None.
Formula
sum
Related Notes
No.
None
4.2.2.8 Total message processing duration
Description
Total message processing duration.
Unit
millisecond

Copyright © Huawei
Mobile Money
Measurement Point
None.
Formula
sum
Related Notes
No.
None
4.2.2.9 Maximum message processing duration in the current period
Description
Maximum message processing duration in the current period.
Unit
millisecond
Measurement Point
None.
Formula
max
Related Notes
No.
None
4.2.2.10 Minimum message processing duration in the current period
Description
Minimum message processing duration in the current period.

Copyright © Huawei
Mobile Money
Unit
millisecond
Measurement Point
None.
Formula
min
Related Notes
No.
None

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HUAWEI TECHNOLOGIES CO., LTD.

Trademarks and Permissions

Huawei Technologies Co., Ltd.

Issue 01 (2017-07-28) Huawei Proprietary and Confidential i

About This Document

Indicates an imminently hazardous situation which, if not

Indicates a potentially hazardous situation which, if not

Issue 01 (2017-07-28) Huawei Proprietary and Confidential ii

Indicates a potentially hazardous situation which, if not

Indicates a potentially hazardous situation which, if not

Issue 01 (2017-07-28) Huawei Proprietary and Confidential iii

Database Operation Notice

Issue 01 (2017-07-28) Huawei Proprietary and Confidential iv

About This Document....................................................................................................................ii

2 Performance Indexes of the IT Infrastructure..........................................................................7

Issue 01 (2017-07-28) Huawei Proprietary and Confidential v

3.1.1.3.7 Access Response Total Dealing Time..................................................................................................................20

Issue 01 (2017-07-28) Huawei Proprietary and Confidential vi

3.1.3.2.6 Send SMS Speed.................................................................................................................................................41

Issue 01 (2017-07-28) Huawei Proprietary and Confidential vii

3.2.1.3.8 BO Request Average Response Time..................................................................................................................62

Issue 01 (2017-07-28) Huawei Proprietary and Confidential viii

3.2.2.4.5 Number of Cancel Status.....................................................................................................................................84

Issue 01 (2017-07-28) Huawei Proprietary and Confidential ix

3.3.1.3.1 Measurement Indexes of User Authentication statistics....................................................................................106

Issue 01 (2017-07-28) Huawei Proprietary and Confidential x

3.7.1.1 Measurement Units in the PGF System................................................................................................................123

Issue 01 (2017-07-28) Huawei Proprietary and Confidential xi

3.7.2.4.1 Measurement Indexes of Merchant Report Validation Statistic........................................................................144

4 Performance Indexes of the LSS.............................................................................................156

Issue 01 (2017-07-28) Huawei Proprietary and Confidential xii

4.2.2 External SME request..............................................................................................................................................163

Issue 01 (2017-07-28) Huawei Proprietary and Confidential xiii

About This Chapter

1.1 Introduce to Performance Management

1.1.1 Purposes of and Activities Involved in Performance

Issue 01 (2017-07-28) Huawei Proprietary and Confidential 1

Figure 1.1 Process of performance management

Common activities involved in performance management include:

1.1.2 Mode for Displaying Performance Data

Issue 01 (2017-07-28) Huawei Proprietary and Confidential 2

Figure 1.2 Mode for displaying performance data

The performance data can be displayed in the following modes:

1.2 Introduction to Performance Management Terms

Issue 01 (2017-07-28) Huawei Proprietary and Confidential 3

Figure 1.1 Relations of the performance management terms

Issue 01 (2017-07-28) Huawei Proprietary and Confidential 4

Issue 01 (2017-07-28) Huawei Proprietary and Confidential 5

Issue 01 (2017-07-28) Huawei Proprietary and Confidential 6

2 Performance Indexes of the IT

Refer to section Device Performance Metrics Reference in I2000 Product Documents.

Issue 01 (2017-07-28) Huawei Proprietary and Confidential 7

3 Performance Indexes of the Mobile

About This Chapter

3.1 Performance Indexes of The AG

3.1.1 Performance Indexes of the AccessGateway System

Issue 01 (2017-07-28) Huawei Proprietary and Confidential 8

Table 1.1 Measurement units in the AccessGateway system

3.1.1.2 AG cpsAGServi AG Service  channel 60,300,1800, 60

3.1.1.2 AG Service Request Statistics

Issue 01 (2017-07-28) Huawei Proprietary and Confidential 9

Table 1.2 Measurement indexes of AG service request statistics

3.1.1.2.2 Received AG Service hwReceivingRe Yes No