A STUDY ON EMPLOYEE ENGAGEMENT AND STRESS

MANAGEMENT AMONG PARAMEDICAL STAFFS IN HOSPITALLS

WITH REFERENCE TO BANGALORE

Synopsis of the Dissertation submitted in partial fulfilment of the requirements for

the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

Of
BENGALURU CENTRAL UNIVERSITY

Submitted
BY
NIVEDHAA SHRI V
MB185425

Under the guidance of

ARAVINDA H G
ASSOCIATE PROFESSOR

IMPACT INSTITUTION OF MANAGMENT STUDIES

2019-2020
TITLE OF THE STUDY

“A STUDY ON EMPLOYEE ENGAGEMENT AND STRESS MANAGEMENT

AMONG PARAMEDICAL STAFFS IN HOSPITALS WITH REFERENCE TO

BANGALORE”

INTRODUCTION

Employee engagement is the amount to which employees feel obsessive about their jobs, are
committed to the organization, and put optional effort into their work. Employee engagement is
not the same as employee satisfaction.
The word stress generated from Hans Selye. He defined it as an unexpected and unpredicted
response of the brain and body to change. Stress is a self-produced pain occurring in thoughts. It
varies in different situations and environments. Stress is always a biggest factor in human life,
especially when it comes to work. Nowadays employees are facing a very big problem known as
“STRESS IMBALLANCE”. Especially when it comes to paramedical staffs who are working in
hospitals. How an employee is getting stress at work? When the management expects more
outputs compare to what an employee is actually capable of. When employees have limited time
to complete the work assigned. Stress management is very important to overcome these
problems. Notably in service sectors like hospitals. It helps to identify the problems and find out
the suitable solutions according to individuals.

NEED OF THE STUDY

Stress management plays a vital role in human resource management in all sectors. Stress
management not only benefits the stressed employee but also improves the scope of
organizational development. Paramedical staffs who are working in hospitals have more stress
compare to others. Because they are responsible for human lives. Their lack of actions can have a
serious impact on their patients. Workplace stress can influence healthcare professionals’
physical and emotional well-being by curbing their efficiency and having a negative impact on

their overall quality of life. Some significant factors for lowering workplace stress were found to
be the need to encourage and morally reward the staff and also to provide them with
opportunities for further or continuous education.

STATEMENT OF THE PROBLEM

Stress is one of the major problems faced by employees all around the world. It not only affects
the employees but also brings affects their surroundings include family, patients, friends,
workplace etc. Managing stress of the staffs is one of the basis priorities of the management.
Almost every organization is focusing on staff’s welfare. So every hospital focuses on providing
best stress free atmosphere to make employees comfortable to get better outputs. It is generally
discussed that where and all the stress management benefits the organization and how it
improves the working efficiency of employees and how it is implemented. The aim of the
present study was to investigate the impact that work environment in hospital can have on the
health workers’ mental-emotional health and find strategies in order to cope with negative
consequences.

OBJECTIVES OF THE STUDY

 To understand employee engagement in hospitals.

 To identify the reasons for stress of paramedical staffs and how it affects the work.

 To understand the steps taken by hospitals for stress management of paramedical

workers.

 To understand the importance of stress management and how it helps the staffs as well as
organizations to develop.
SAMPLING TECHNIQUE AND SAMPLE SIZE

Under this technique Multi-stage random sampling was adapted respondents were selected based
on systematic random sampling technique. Sample size should be 100.

RESEARCH METHODOLOGY
Primary Data:

Primary data is data that is collected by a researcher from first-hand sources, using methods like
surveys, interviews, or experiments. It is collected with the research project in mind, directly
from primary sources.

Secondary Data:

Secondary data is the date will be collected from different made external sources such as
Journals, books, websites, newspapers, articles, blogs etc.

TOOLS FOR DATA COLLECTION

 Questionnaire
 Interview schedule
 Observation Method
 Existing Data analysis

PLAN OF ANALYSIS
The data is collected through questionnaire consists of number of questions printed or typed in
a definite order on set of forms and the interpretation is done by converting all collected data
into tabular form with their respective percentage and analysis done through a simple
technique, i.e. we have to use the graphs and charts (like bar graphs, column graphs, pie charts)
to analyse the data.

Signature of the Candidate Signature of the guide

(Nivedhaa Shri V) (Aravinda H G)