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Leadership 2 U56702: Develop and sustain productive

working relationships
RECORD OF RANGE AND UNDERPINNING KNOWLEDGE AND SKILLS
Candidate’s name Evidence Index
No.
Assessor’s name

Unit/Element U56702: Develop and sustain productive working relationships


Reference Element 1: Develop productive working relationships
Element 2: Sustain productive working relationships
Date of
Observation
Range Observed

A. Conflicts of interest: B. Feedback:

i. undermining of persons’ self- O i. oral O


interest and values
ii. undermining professional O ii. written O
interest and values
iii. undermining of organisational O
interests and values
A.

Technical and Vocational Education and Training (TVET) Council


Underpinning Knowledge Checklist
Version 1.2 – January 2015 1
Leadership 2 U56702: Develop and sustain productive
working relationships
Underpinning Knowledge and Skills

1. What are the benefits of O 2. What are the principles of O


developing productive and effective communication and
positive working relationships. how to develop productive
relationships.
3. Why it is important to create O 4. Why it is important to O
trust and mutual respect. understand how to deal with
difficult situations and issues.
5. How to identify and meet the O 6. What information is O
needs of other persons. appropriate to provide to
colleagues and the factors
that need to be taken into
consideration.
7. How to consult with colleagues O 8. Why it is important to take O
in relation to key decisions and account of, and be seen to
activities. take account, of the views of
colleagues.
9. Why communication with O 10. How to identify conflicts of O
colleagues on fulfillment of interest and values with
agreements or any problems colleagues and the techniques
affecting or preventing that can be used to manage or
fulfillment is important. remove them.
11. How to identify disagreements O 12. What type of damage O
with colleagues and the conflicts of interest and
techniques for resolving them. values and disagreements
with cause to individuals and
organisations.
13. How to monitor and review O 14. How to obtain and make use O
working relationships. of feedback from colleagues
to improve own performance.
15. How to provide colleagues with O 16. What are the mechanisms for O
feedback designed to improve consulting with colleagues on
their performance. key decisions and activities.

17. What are your organisation’s O


planning and decision-making
processes.

Technical and Vocational Education and Training (TVET) Council


Underpinning Knowledge Checklist
Version 1.2 – January 2015 2
Leadership 2 U56702: Develop and sustain productive
working relationships

Candidate’s Competence Status: Competent   Not Yet Competent 

Observations/feedback to candidate:

Assessor’s signature: Date:

Candidate’s signature: Date:

Internal Verifier’s signature (if sampled): Date:

External Verifier’s signature (if sampled): Date:

Technical and Vocational Education and Training (TVET) Council


Underpinning Knowledge Checklist
Version 1.2 – January 2015 3