Вы находитесь на странице: 1из 21

Certification for Construction

Quality Managers

Presented by:

Ray Crawford
ASQ Design and Construction Division
TODAYS PRESENTATION
 Who We Are
 Quality issues in the industry
 Targeted uses of BOK
 Framework approach
 Timeline for development
 Next steps
 Comments & feedback

2
Who We Are
 American Society for Quality (ASQ)
 About 90K members world wide
 Includes local sections and industry related divisions
 Focused on Quality Practices and processes
 Owner of several quality certifications (CQM, CQA, CQE)
 Malcolm Baldridge sponsor
 World Conference on Quality and Improvement, May 18-20th,
Minneapolis, MN (DCD Focused on Sustainability & Quality)

 Design and Construction Division (DCD)


 About 1000 members from various companies and agencies
 Five major sub-committees
 Two major Body of Knowledge/certification efforts

3
WHAT IS THE GENERAL LEVEL OF
UNDERSTANDING OF QUALITY
MANAGEMENT WITHIN THE INDUSTRY?

Construction Education Telecom Aerospace

Government Healthcare Automotive Pharmaceutical

No Profound
Knowledge Of Quality Tools
Understanding Knowledge

Totally Subjective Rating !

4
DOES THE INDUSTRY HAVE
QUALITY ISSUES ?
 Costly Replacement Of Deteriorated Infrastructure
Interstate bridges falling apart

 Greater Diversification & Education of the workforce

 Aging “Craftsmen” workforce


5
DOES THE INDUSTRY HAVE
QUALITY ISSUES ?
Changing materials and methods
New Methods
Design Build
PPP
BIM
New Materials
Lasers, GPS
Wood – micro laminates
Off-shore material supply
Concrete – strength enhancing additives
Modular pre-fabrication
Steel – carbon fiber reinforcing
Masonry – light weight structures
Glass – low E – reduced thermal conductivity

6
TARGETED USE FOR
BODY OF KNOWLEDGE
Construction Industry Markets
 Transportation
Highway
Rail
Bridges
Tunnels
 Residential Housing
 Power
 Water
 Government

7
TARGET USE FOR
BODY OF KNOWLEDGE
Looking to offer support to other industry related
Certification programs…

8
BOK FRAMEWORK

 Section 1 – Company/Agency Quality Management Topics


History
Quality Planning
ISO 9000
Customer Satisfaction
Professional Ethics
Quality Challenges

 Section 2 – Testing and Inspection Quality Topics


Lab Standards
Inspection and Test Plans
Inspector Qualifications
Non-conforming Work
Work Acceptance
 Section 3 – Production Quality Management Topics
Drawings & Specifications
Documented Standards
Workmanship Standards
Statistical Process Control
9
Section 1 – Company/Agency
Quality Management Topics

History of Construction Quality


 Craftsmen
 Profession Certification
 Building Materials
 Adoption of Non-traditional Methods

10
Section 1 – Company/Agency
Quality Management Topics

Professional Ethics
 ASQ Code of Ethics
 Professional Engineering Code of Ethics
 Company Code of Ethics
 Sarbanes Oxley
 Legal Liabilities

11
FRAMEWORK APPROACH
 Section 1 – Company/Agency Quality Management Topics
History
Corporate Quality Plans
ISO 9000
Customer Satisfaction
Professional Ethics
Design Quality Challenges

 Section 2 – Testing and Inspection Quality Topics


Lab Standards
Inspection and Test Plans
Inspector Qualifications
Non-conforming Work
Work Acceptance
 Section 3 – Production Quality Management Topics
Drawings & Specifications
Documented Standards
Workmanship Standards
Statistical Process Control
12
Section 2 – Testing and
Inspection Quality

Inspection and Test Plans


Inspection / Witness Points
Accessibility / Timing
Concrete Preplacement
Piping Hydrostatic Tests
Plumbing and Septic System Installation
Final Inspection
System and Functional Tests
13
Section 2 – Testing and
Inspection Quality

Inspector Qualifications
 Welding (AWS)
 Nondestructive Testing (ASQ)
 Mechanical (ASQ)
 Concrete (ACI)
 State Required Standards & Certifications
 Local Required Standards & Certifications

14
Section 2 – Testing and
Inspection Quality

Nonconforming Conditions
Condition / Disposition
Minor vs. Major
Repair / Rework / Use-as-is / Scrap
Corrective Action
 Fix Noted Condition
 Prevent reoccurrence
Audits
15
FRAMEWORK APPROACH
 Section 1 – Company/Agency Quality Management Topics
History
Corporate Quality Plans
ISO 9000
Customer Satisfaction
Professional Ethics
Design Quality Challenges

 Section 2 – Testing and Inspection Quality Topics


Lab Standards
Inspection and Test Plans
Inspector Qualifications
Non-conforming Work
Work Acceptance
 Section 3 – Production Quality Management Topics
Drawings & Specifications
Documented Standards
Workmanship Standards
Statistical Process Control
16
Section 3 - Production Quality
Management
Drawings and Specifications
 Quality defined Tests, Products and Tolerances
 Drawing defined Notes, Details, and Dimensions
 Reference Documents
Building Codes
Permits
 Submittals

17
Section 3 - Production Quality
Management
Workmanship Standards
Company Training Responsibility
Work Instructions or Operating Manuals
Calibration Requirements
Construction Tolerances
Unions

18
TIMELINE FOR DEVELOPMENT
2009

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

1. Receive 2. Initiate Job 3. Establish 4. AC to Review 5. Sponsoring 6. Submit Final 7. Establish the
Marketing Analysis or Advisory JA/CS & Prep Group to Proposal to ASQ Test
Survey Curriculum Committee (AC) Summary Approve JA/CS Certification Board Specification
Results Survey Committee

2010

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

8. Complete Item 9. Complete Item 10. Complete 11.Complete


Writing Review Test Review Examination 12. Pilot Test
Review

19
NEXT STEPS…

 Capture feedback on Body of Knowledge


 Capture interest in Certification
 Establish industry certification contacts
 Conduct Job Analysis
 Establish Test Committee
 Complete Test Writing
 Conduct Pilot Test

20
Questions & Comments …

Contacts:

Pete Hunter: charles.hunter@shawgrp.com


Ray Crawford: Crawford@PBWorld.com
John Mascaro: John.Mascaro@fluor.com
Tom Mudge: tom.mudge@wgint.com
John Hart: jahiii@insightbb.com

Web Site: www.asq.org/design


21

Вам также может понравиться