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The following list of medical facilities has been prepared by the British High Commission New Delhi
for the convenience of British Nationals who may require these services and assistance in India. It
is provided on the understanding that we (the British High Commission) do not assume or
undertake any legal responsibility, to you, or those affected, if you choose to take it into account
when instructing a medical facility or practitioner
Further and alternatively, we cannot accept any liability to any person or company for any
financial loss or damage arising from the use of this information or from any failure to give
information.
Our aim is to provide our customers with as much relevant information to enable them to make
better informed decisions but our lists are not recommendations and should not be treated as
such.
Updated: July 2019
Port Blair
G.B.Pant Hospital
Port Blair-744104,
Andaman & Nicobar Islands
ASSAM
Guwahati
Email: gmch-asm@nic.in
Website: http://www.gmchassam.gov.in/
they have English speaking doctors , other staff might have limited knowledge of English.
It is a fully government owned facility open to the public
The Guwahati Medical College has enjoyed a prestigious status in the country for its
academic pursuits and patients care, and thereby being a referral centre for speciality and
superspeciality treatment through OPD, Indoor, Emergency & Extension Services.
Specialisations include Cardiology Cardiothoracic Surgery Neurology Neurosurgery
Endocrinology Nephrology Urology Paediatric Surgery Plastic Surgery Gastroenterology
they have experience of representing British nationals
you will need to pay for treatment though there are some free beds which is subject to
availability and discretion of the hospital authorities.
EHIC Cards are not accepted
repayment plans are not available
they do not have any other branches in India.
Email: info@apollohospitalsguwahati.com
Website: www.apollohospitalsguwahati.com
BIHAR
Patna
they have English speaking doctors , other staff might have limited knowledge of English.
It is a fully government owned facility open to the public
Established in 1925 it is the oldest & the largest government hospital in Patna & Bihar in
terms of super speciality medical services and in terms of sanctioned bed capacity serving
patients from Bihar and the adjoining neighboring States
Speciality facilities include Medicine, Surgery, Ophthalmology etc and Super-specialty like
Cardiology, Nephrology, Endocrinology etc. Specialized facilities like Dialysis & Burn Unit are
also available. Imaging facilities include CT and MRI, Digital Radiography etc. The various
departments include Outdoor patients department (OPD), indoor wards of General &
Plastic Surgery, Neurosurgery , Medicine, Paediatrics, Ophthalmology, Gynaecology &
Obstetrics, Orthopaedics, Psychiatry, ENT, Physical Medicine etc
they do not have experience of representing British nationals in the recent past.
you will need to pay for treatment
EHIC Cards are not accepted
repayment plans are not available
they do not have branches
Udayan Hospital
West Boring Canal Road
Patna - 800001, Bihar
JHARKHAND
Ranchi
Jamshedpur
MEGHALAYA
Shillong
Civil Hospital
Laban, Shillong- 793001
Meghalaya
Nazareth Hospital
Laitumkhrah, Shillong-793003
Meghalaya
ODISHA
Bhubaneswar
Apollo Hospitals
251 Sainik School Road,
Bhubaneswar-751005, Odisha
WEST BENGAL
Darjeeling
Tele fax: +91 353 2585478 / +91 9093186828 /+91 353 2585483 / 9593944414
Email: msvpnbmch@gmail.com
Website: www.nbmch.org
they have English speaking doctors , other staff might have limited knowledge of English.
It is a fully government owned facility open to the public
It is the largest healthcare facility in the North Bengal region of West Bengal serving as a
tertiary referral institute It covers six districts of West Bengal from Malda to Cooch Behar,
but patients also come from allied border regions of Nepal, Bangladesh & Bhutan. It is
located in Sushrutanagar in Siliguri which is in the Darjeeling District of West Bengal.
Specialisations & facilities include Emergency, Outdoor services, Indoor services,
Physiotherapy, Intensive Care Unit ,(ICU), Intensive Coronary Care Unit (ICCU), Neonatal
Intensive Care Unit (NICU), Paediatric Intensive Care Unit (PICU), Sick Neonatal Intensive
Care Unit (SNCU), Intensive Trauma Care Unit (ITU),Trauma Care Centre, Cardiology,
Counseling, Diagnostic & Investigation, Fair Price Medicine Shop
they have experience of representing foreign nationals in the recent past
you will need to pay for treatment though there are some free beds which is subject to
availability and discretion of the hospital authorities.
EHIC Cards are not accepted
repayment plans are not available
they do not have any other branches in India.
Kolkata
Email: helpdesk@birlaheart.org
Website: www.birlaheart.org
Email: msvp_cnmc@wbhealth.gov.in
Website: http://cnmckolkata.webs.com/cnmchospital.htm
they have English speaking doctors , other staff might have limited knowledge of English.
It is a fully government owned facility open to the public
Calcutta National Medical Institute was established in June 1948 by the amalgamation of
National Medical Institute & Calcutta Medical Institute.
specialisations are in Cardiology, ENT, Eye, Dental, Medicine, Gynaecology, Medicine,
Neurology, Orthopaedics, Paediatrics Surgery.
they have experience of representing a British national.
you will need to pay for treatment though there are some free beds which is subject to
availability and discretion of the hospital authorities.
EHIC Cards are not accepted
repayment plans are not available
they do not have branches in India and is based in Kolkata
Website: http://india.columbiaasia.com/hospitals/kolkata ;
http://www.internationalpatients.columbiaasia.com/content/faqs
Email: kmc@kotharimedical.com
Website: www.kotharimedical.com
Ph : +91 33 66520000 / 01
Email: contactus@medicahospitals.in
Website: www.medicahospitals.in
Email: director@ipgmer.gov.in
Website: http://www.ipgmer.gov.in/services.html
they have English speaking doctors , other staff might have limited knowledge of English.
It is a fully government owned facility open to the public
the hospital used to be known as Presidency General Hospital since 1768, until 1954 when
it was named as Seth Sukhlal Karnani Memorial Hospital
Specialisations include Surgery, Medicine and Paediatrics. Ophthalmology, Gynaecology &
Obstetrics, Orthopaedics, Psychiatry and Physical Medicine. All Speciality (like Medicine,
Surgery, Ophthalmology etc) and Super-speciality (like Cardiology, Nephrology,
Endocrinology etc) Indoor and Outdoor departments are available. Specialized facilities
include Dialysis unit, 30-bedded ICCU, NICU, ICU, Burns Unit
they do not have experience of representing British nationals in the recent past
you will need to pay for treatment though there are some free beds which is subject to
availability and discretion of the hospital authorities.
EHIC Cards are not accepted ; repayment plans are not available
they do not have branches in India and is based in Kolkata
Email: info.nmhhowrah@narayanahealth.org
Website: https://www.narayanahealth.org/hospitals/kolkata/narayana-multispeciality-hospital-
howrah
Email : enquiry@woodlandshospital.in
Website: www.woodlandshospital.in
HIMACHAL PRADESH
Dharamsala
It is a privately owned facility open to public registered under the Society Act XXI of 1860.
they have English speaking staff
It aims to serve all irrespective of caste, creed, sex, religion, economic status or nationality
& to provide the highest quality of medical treatment and health care to all commensurate
to resources available& it promotes and provide, not only curative services, but also
preventative health care to all clients in Himachal Pradesh
Specialisations include out-patient & in-patient services with 24x7 emergency services ,
they have experience in representing British nationals
you will need to pay for treatment
EHIC Cards are not accepted
repayment plans are not available
they do not have any other branch in India
Kullu
Website: http://www.bangahospitals.com/kullu_valley_hospital.php
Manali
Lady Willingdon Hospital
Manali,
Kullu district- 175131
Himachal Pradesh
Website: http://www.manalihospital.com/
Shimla
Indus Hospital
Indus Drive, Mount Jakhoo
Shimla -171 002
Himachal Pradesh
Email : indus@indushospital.org
Website: http://indushospital.org/
Srinagar
Email : contactus@skims.ac.in
Website: http://www.skims.ac.in/
NEW DELHI
Website: http://www.aiims.edu/en.html
Website: http://www.fortishealthcare.com/india/see_your_hospital.php?
hospital_id=11#.VOii1Czrhkg
Website: http://www.fortishealthcare.com/india/see_your_hospital.php?
hospital_id=16#.VOinWizrhkg
Website: http://www.apollohospdelhi.com/index.php
This company has told us the following things:
Website: http://www.kubbaskinclinic.com/index.php
Email : ips.query@maxhealthcare.com
Website: http://www.maxhealthcare.in/index.php/hospital-network/max-super-speciality-hospital-
saket
Moolchand Hospital
Lajpat Nagar III
Near Moolchand Metro Station
New Delhi 110 024
Email : intl@moolchandhealthcare.com
Website: http://www.moolchandhealthcare.com/index.php?option=com_frontpage&Itemid=1
Ram Manohar Lohia Hospital
Baba Kharak Singh Marg
Near Gole Dakkhana
New Delhi
Ph : +91 11 23365525
Website: http://rmlh.nic.in/
It is privately owned facility open to public. It is a tertiary care general hospital that has all
broad and super-specialties.
they have English speaking staff
It has compliance with requirements of NABH, NABL (ISO 15189:2007), ISO 9001:2008, ISO
14001:2004 and OHSAS 18001:2007
Specialisations include Cardiology, critical care medicine , dental sciences, ENT, diabetology,
emergency medicine, endocrinology, gastroenterology, internal medicine, nephrology,
neurology, obstetrics & gynaecology, ophthalmology, orthopaedics, paediatric surgery,
dental surgery , pathology, psychiatry , urology etc
they have experience in representing foreign nationals but not British Nationals in the
recent past.
you will need to pay for treatment
EHIC Cards are not accepted
repayment plans are not available
they have no branches
PUNJAB
Amritsar
Email : enquiries@fortishealthcare.com;
Website: http://www.fortishealthcare.com/india/see_your_hospital.php?
hospital_id=23#.VOoY1Czrhkg
Randhawa Hospital
12, the Mall,
Amritsar - 143001
Punjab
Website: http://www.randhawahospital.com/index.html
Chandigarh
Email : pgimer-chd@nic.in
Website: http://pgimer.edu.in/PGIMER_PORTAL/PGIMERPORTAL/home.jsp
This company has told us the following things:
Ludhiana
Ph : +91 161 2402444/ +91 161 2404831/ +91 161 2403088/91 9814098393
Email : grewalg34@yahoo.com
Website: www.sasghospital.com
Website: http://spsapollo.com/
Mohali
Fortis Hospital
Sector 62, Phase - VIII
Mohali - 160062
Punjab
Email : enquiries@fortishealthcare.com;
Website: http://www.fortishealthcare.com/india/see_your_hospital.php?
hospital_id=15#.VOoefCzrhkg
RAJASTHAN
Jaipur
Email : enquiries@fortishealthcare.com;
Website: http://www.fortishealthcare.com/india/fortis.city.php?hosp_city=Jaipur#.VOni5izrhkg
Jodhpur
Email : info@goyalhospital.org
Website: http://www.goyalhospital.org/
Udaipur
Email : contact@gbhamerican.com
Website: www.gbhamericanhospital.com
UTTARAKHAND
Dehradun
Ph : +91 135 2657673 / +91 135 3290638 /+91 9358101793 /+91 9412056803
Fax : +91 135 2657673/ +91 135 2688550
Email : director@cimsrdoon.com
Website: www.cimsrdoon.com
Himalayan Hospital
Swami Ram Nagar, PO Doiwala,
Dehradun - 248140
Uttarakhand
Website: http://www.srhu.edu.in/himalayan-hospital
UTTAR PRADESH
Agra
S. N Medical College
Moti Katra,
Agra – 282002
Uttar Pradesh
Varanasi
Heritage Hospital
Lanka, Varanasi-05
Uttar Pradesh
ANDHRA PRADESH
Hyderabad
Website: www.apollohospitals.com
KIMS Hospital
1-8-31/1, Minister Road,
Hyderabad
International Patients Unit
KARNATAKA
Bangalore
Apollo Hospitals
154/11 Opp IIM B Bannerghatta Main Road
Bangalore -560078 (India)
E-mail: customercare_bangalore@apollohospitals.com
Website: http://www.apollohospitalsbangalore.com/
Website: www.lakesidehospital.in
Email: dirstaff@nimhans.kar.nic.in
Website: http://www.nimhans.kar.nic.in/
Mangalore
A J Hospitals
NH 66 Kuntikana,
Udpi Mangalore highway
Kuntikana
Mangalore – 575004
Karnataka
E-mail: muller@fathermuller.in
Mysore
B G S Apollo Hospital
Adichunchanagri Road
Kuvempunagar
Mysore – 570 023
Website: www.gopalagowdahospital.com
KERALA
Alleppy (Alappuzha)
E-mail: tdmcalappuzha@gmail.com
Website: http://www.tdmcalappuzha.org/
Century Hospital
Mulakkuzha.P.O, Chengannur Alappuzha : - 689505
Kerala
Website: www.centuryhospital.org
Pushpagiri Hospital
Tiruvalla Alappuzha 689101
Kerala
Website: www.pushpagiri.in/
Kochi
Website: www.aimshospital.org
E-mail: info@lakeshorehospital.com
Website: www.lakeshorehospital.com
Website: www.medicaltrusthospital.com
E-mail: info@medvision.in
Website: www.medivision.in/
Website: http://indoamericanhospital.in/
Ph: 0481-25620773/2562240/2562239/2562860/2560772/2560774
Fax: 0481 - 2567230
E-mail: shmedicalcentre@yahoo.com ; information@shmedicalcentrektm.com
Website: http://www.shmedicalcentrektm.com/
Trichur (Thrissur)
Website: www.elitemissionhospital.com/
Ph: 0487-2388999
Fax: 0487 - 2381051
Email: info@wfhightech.in ; hitechhospital@gmail.com
Website: http://westforthospitalgroup.com/
Trivandrum
Website: www.ananthapurihospitals.com
TAMIL NADU
Chennai
Apollo Clinic
105 G.N. Chetty Road, T. Nagar,
Chennai, 600 017
Website: www.apollohospitals.com
Apollo Hospitals
21, Greams Lane, Off Greams Road,
Chennai 600 006
Website: www.apollohospitals.com
Frontier Lifeline
R-30-C, Ambattur Industrial Estate Road, Mogappiar,
Chennai 600 101
Email: info@frontierlifeline.com
Website: http://www.frontierlifeline.com/
Email: drvijay@mvdiabetes.com
Website: www.mvdiabetes.com/
This company has told us the following things:
They have English speaking staff
It’s a private facility
They are affiliated to World Health Organisation
Specialisations in Diabetes care.
They have experience of representing British nationals
You will need to pay for treatment
EHIC Cards are not accepted; repayment plans aren’t available (European Economic Area
(EEA) or Switzerland only)
MIOT Hospitals
4/112, Mount Poonamalle Road Manapakkam,
Chennai - 600 089
Website: www.miotinternational.com/
Coimbatore
KG Hospital
5 Govt. Arts College Road, Gopalapuram,
Coimbatore, Tamil Nadu 641018
Website: www.kghospital.com/
This company has told us the following things:
They have English speaking staff
It’s a private facility
They are affiliated to National Accreditation Board for Hospitals and Healthcare Providers
All (Multi-Specialty Hospital)
They have experience of representing British nationals
You will need to pay for treatment
EHIC Cards are not accepted; repayment plans aren’t available (European Economic Area
(EEA) or Switzerland only)
Madurai
Andrews Hospital
9 East Park Street, Singarayar Colony,
Madurai,
Tamil Nadu 625002
E-mail: poornimarobin@gmail.com
Apollo Hospitals
Lakeview Road K K Nagar, Madurai
Tamil Nadu -625 020 India
Website: www.apollohospitals.com
E-mail: info@mmhrc.in
Website: www.mmhrc.in/
Email: jipmer@jipmer.edu.in
Website: www.jipmer.edu.in/
Website: www.clinicnallam.com
Email: mmmpims@gmail.com
Website: www.pimsmmm.com
GOA
Victor Hospital, Margao, South Goa
Malbhat, Margao Goa, 403601.
they have English speaking staff
it’s a private facility
they are affiliated to the Directorate of Health Services Goa, Food & Drugs Administration
Goa, Goa State Pollution Control Board Goa, Margao Municipal Council.
specialisations are in anaesthetist & intensivist, blood bank, cardiology, cardio vascular and
thoracic surgery, dental/maxiillo facial surgery, dermatology, ENT, gastroenterology, general
and laparoscopic surgery, general and internal medicine, haematology, nephrology, neuro
surgery, orthopedic, occupational therapy, cosmetic an dplastic surgery, obstetrics and
gynaecology, ophthalmology, pathology and lab services, radiology, rheumatology and
urology.
they have experience of representing British nationals
you will need to pay for treatment
Areas/regions of the country they can provide services for - Goa, Southern Maharahtra and
North Karnataka.
Classic Hospital, Margao, South Goa
Next to Victor Hospital,
Malbhat, Margao, Goa 403 601
Email: hospitalclassic@gmail.com
Website: www.classichospitalgoa.co.in
they have English speaking staff. Staff also speak Konkani, Hindi and Marathi.
it is a private facility.
they are affiliated to the Directorate of Health Services, Goa.
specialisations are in Neonatal, ICU, Orthopaedic and Trauma, Urology, Gynaecology and
Obstetrics ,General Surgery, Cosmetic Surgery and Internal Medicine.
they have experience in treating British Nationals.
treatment will have to be paid for.
areas/region they can provide services for - South Goa
Website: www.galaxyhospitalgoa.com
This company has told us the following things:
they have English speaking staff. Staff can also speak Konkani, Hindi, Marathi and Kannada.
Translators can be brought in for other foreign languages.
it is a private facility.
they are affiliated to local regulatory authorities the Directorate of Health Services, Goa,
Food and Drug Administration, Goa State Pollution Control Board and Mapusa Municipality.
specialisations are in Joint replacements, arthroscopy, orthopaedics, accident and trauma
care, general medicine, general and laparoscopic surgeries, dermatology, 24 hours intensive
care. They also have a pharmacy, medical store and digital X-rays services.
they have experience in treating British nationals.
treatment will need to be paid for.
areas/regions of the country they can provide services for- Goa only (Preferably North
Goa).
Email: info@healthwayhospitals.com
Website: www.healthwayhospitals.com
they have English speaking staff. Staff also speak French & Portuguese besides other Indian
languages.
it is a private facility
they are affiliated to the Directorate of Health Services, Goa and the Corporation of the City
of Panjim.
specialisations are in Dermatology, Oromaxillofacial Surgery & Dentistry, ENT,Psychiatry,
Paediatric surgery, Orthopaedic & Trauma (Knee & Hip replacements, Urology, Nephrology,
General Surgery, Obstetric & Gynaecology, Accident & Trauma, Medicine, Gastroenterology,
Respiratory care, Plastic & Reconstructive Surgery, Pulmonary Medicine, Anaesthesia &
Pain Clinic
they have have experience of representing British nationals
you will need to pay for treatment
Areas/regions of the country they can provide services for - Goa & surrounding areas of
north Karnataka
Healthway Hospital
Plot No 132/1 (part), Ella Village, Kadamba Plateau, Tiswadi
North Goa
Tel: 0091 832 2467666, 91 7030961249 ; Ambulance service: 0091 7770010333
Email: info@healthwayhospitals.com
Website: www.healthwayhospitals.com
They are a private facility and can provide services only in Goa
They are affiliated to the Directorate of Health Services and are certified in their practices
They have English speaking staff. Staff also speak other local languages like Konkani,
Marathi, Kannada etc
They have never represented British Nationals
You would need to pay the hospital for your treatment either directly or through your
insurance company. They accept card payments
Specialisations are in Orthopedics, Nephrology, Diabetology, Plastic and reconstructive
surgery, Dermatology, ENT, Paediatrics, Obstetrics and Gynaecology, Gastroenterology,
Urology and Andrology, Oncology and Hematology, Physiotherapy, Endocrinology, Chest
medicine, Cardiology, Psychiatry, Joint-replacement surgery, Infertility, Rheumatology,
Vascular Surgery, Pain relief
Email: info@manipalhospitals.com
Website: https://goa.manipalhospitals.com/
they have English speaking staff and translators can be arranged for other foreign languages
it is a private facility
they are affiliated to the local regulatory authority in Goa
specialisations are in 36 fields and they have round-the-clock laboratory, radiology and
drugs in campus.
they have experience of representing British nationals
you will need to pay for treatment
Areas/regions of the country they can provide services for? Goa. The hospital also has a
presence in Bangalore, Mangalore, Andhra Pradesh and Tamil Nadu.
Royal Hospital, Margao, South Goa
Off Power House Road, Near. St. Sebastian Chapel (Pandava Chapel)
Aquem, Margao, Goa 403601
Email: royalhospitalmargao@gmail.com
Website: http://www.royalhospital.in/
they have English speaking staff. Staff also speak Hindi, Konkani and Marathi.
it is a private facility.
they are affiliated to the Directorate of Health Services, Goa.
They are equipped with 24 hours Accident and Emergency facilities, Ambulance, Operation
Theatres, Intensive care unit and all regular medical and surgical specialty related facilities.
They also offer ultrasound, echocardiography, treadmill stress test, dialysis, endoscopy,
urology facilities and ambulance services.
they have experience in treating British nationals.
treatment will need to be paid for.
areas/regions of the country they can provide services for - South Goa.
Website: http://smrcgoa.org/
Email: Trinity.healthcarehospital@gmail.com
Website: https://www.trinityhospitalgoa.com/
they have English speaking staff. Staff also speak other Indian languages like Hindi, Konkani,
Marathi and Kannada
it is a private facility
they are affiliated to the Directorate of Health Services, Goa
specialisations are in General Medicine, Intensive Care (Icu), Obstetrics & Gynaecology,
Surgery/Laparoscopic Surgery, Orthopaedics/Joint Replacement, Plastic Surgery, Neurology,
Oncology Clinics, Ent/Head Neck Clinics, Physiotherapy Clinic, Paediatrics/Paediatric
Surgery/Paediatric Orthopaedic Surgery, 24-Hrs Laboratory, 24-Hrs Ambulance, Pharmacy
and Insurance Support
they have experience of representing British nationals
you will need to pay for treatment
Areas/regions of the country they can provide services for? Goa, Karnataka & Maharashtra
GUJARAT
Ahmedabad
Website: www.aarogyamhospital.com
Email: info@civilhospitalamdavad.org
Website: www.civilhospitalamdavad.org
Website: www.devasyahospital.com
Website: www.mayflowerhospital.com
Shalby Hospitals
Opp. Karnavati Club,
S G Road,
Ahmedabad – 380015
Website: www.shalby.org
Email: curewithcare@grmi.org.in
Website: www.rajasthanhospitals.org
Surat
Email: treatment@wockhardthospitals.com
Website: www.wockhardthospitals.com
Vadodara
Email: info@bankersheart.com
Website: www.bankersheart.com
This company has told us the following things :-
Email: info@bhirc.com
Website: www.bhirc.com
Email: contact@baghospital.com
Website: www.baghospital.com
Email: info@sterlinghospitals.com
Website: www.sterlinghospitals.com
MADHYA PRADESH
Jabalpur
Email: jhrc_hrd@yahoo.co.in
Website: www.jabalpurhospital.in
MAHARASHTRA
Website: www.breachcandyhospital.org
Jaslok Hospital
15 - Dr. Deshmukh Marg, Pedder Road,
Mumbai, Maharashtra – 400026.
Email: online@jaslokhospital.net
Website: www.jaslokhospital.net
Email: lilaweb@lilavatihospital.com
Website: www.lilavatihospital.com
Masina Hospital
Masina Hospital, Sant Savta Marg,
Behind Gloria Church, Byculla (E),
Mumbai – 400027
Email: contact@masinahospital.com
Website: www.masinahospital.com
Website: www.nanavatihospital.org
Website: www.hindujahospital.com
Website: www.sevenhillshospital.com
Address 1:
13, Gitanjali, 234, S. V. road
Bandra (West),
Mumbai – 400050
Address 2:
Address 3:
Address 4:
Kolhapur – 416002
Website: www.smilecareindia.com
Bhabha Hospital
R K Patkar Marg, Bandra West,
Mumbai – 400050
Bombay Hospital
Bombay Hospital, 12, Marine Lines,
Mumbai – 400020
Website: www.bombayhospital.com
Website: www.tnmcnair.com
Email: cooperhospitaljuhu@hotmail.com
Email: drjagdishbhawani@gmail.com
This company has told us the following things:-
Email: pro@holyfamilyhospital.in
Website: www.holyfamilyhospital.in
Scope of Service.doc
J J Hospital
J J Marg, Nagpada-Mumbai Central, Off Jijabhoy Road,
Mumbai – 400008
Email: websitecontact@kem.edu
Website: www.kem.edu
St George Hospital
P Dmello Road, Fort,
Mumbai – 400001
Pune
Website: www.apollohospitals.com
If you do decide to use any of the medical facilities on this list, we would like to hear from you.
While there is no obligation on your part to provide feedback on the services you receive, any
feedback which you can give would be helpful.