Gabriela Aveiro Pérez - RRII

Pag. 108

Working with words

1) Complete the sentences 1-7 with the words from the list.

Customers, supplier, staff, consultant, employment agency, client, colleague.

a) If I have a lot of work, my colleague often helps me.

b) We always use the same supplier when we need new computers or printers.
c) The employment agency say they have two people who are interested in the new
sales job.
d) Our customers buy from us because our price are very good.
e) Over 209 members of staff work in our New York office.
f) We use Brazilian consultant to give us advice about the South America market.
g) I’m self employed and I’m currently working for a client based in Paris.
2) Choose the correct words in italics to complete sentences 1-7.
a) My company employs 300 people.
b) In my job I train people to use new software.
c) We sell our products to customers all over the world.
d) We have the price per unit. Now we can calculate the total price.
e) That’s Yan Pichon over there. He’s the organizer of this conference.
f) Yes, we can supply the tools that you have requested.
g) A half-day consultation costs between $200 and $250.
3) Math 1-5 to a-f make complete sentences.
1. I work for an IT services company. (D)
2. I deal with a lot of customers problems. (E)
3. I work in the public relations departament. (A)
4. I work on some very interesting projects. (B)
5. I work with colleagues in London an Paris. (C)

Business communication

1) Seth Guterson wants to speak to Elena Cascarino, but she isn't there. Complete his phone
conversation with the receptionist using the words from the list.
Seth: Could I speak to Elena Cascarino Please?
Receptionist: Who’s calling, please?
Seth: This is Seth Guterson.
Receptionist: I’m afraid Elena is in a meeting at the moment. Can I take a message?
Seth: Yes, sure. Can you ask her to call me back?
 Receptionist: Ok. So that’s Seth Guterson. Does she have your number?
Seth: Yes, she does.
Receptionist: Ok, Seth. I’ll give her the message.
Seth: Thanks for your help. Goodbye.
2) A few hours later Seth is still waiting for Elena to call. He phones her again. Choose the
correct words in italics to complete the conversation.
Seth: Is Elena calling / there, please?
Elena: Yes, welcome / speaking. Is that Seth?
Seth: Yes, it is. Hi, Elena.
Elena: Hi, Seth. Did you call earlier and take / leave me a message?
Seth: Yes, this morning.
Elena: I'm sorry I didn't manage to call you back. What can I do / offer for you?
Seth: It's on / about that Japanese customer. I'm phoning /asking to give you his email
address. It's f.hayashi@yahoo.jp.
Elena: OK, I've got that. That's great, Seth. Thanks very much for help/ calling.
Seth: Of course/ You're welcome.
Elena: I'll phone you again on Monday to give vou more news.
Seth: OK. Listen / Speak to you next week. Bye.
Elena: Bye.