DILO: FRONTIER FC ADMIN

9:00AM - 10:00AM
a) Record daily attendance for the HK staff
b) Allocate HK to Captains based on number and type of cleaning
c) Handover the laundry to the HK guys as per the requirements. Ensure to count the laundry
before handing over
d) Distribute kits as per requirement of 1/URN to the HKs
e) Follow up with the captains and check the requirement of chemicals for the properties
f) Update the attendance of the Captains as per the roster

10:00AM - 11:30AM
a) Update the Zoho tracker for linen movement
b) Update the tracker for consumables/kits movement for each property
c) Check cash collection FTD and cash pendency
d) Update the cash pendency on the respective city group

11:30AM - 12.30PM
a) Update the ZoHo tracker for linen movement
b) Count and match the fresh linen received from laundry based on the entry in the Linen
Challan book. Count the used linen before handing over to the laundry vendor. Maintain
the Linen Challan copy for each day.
c) Dispatch required material to each property (kits/chemicals) based on existing inventory
and URNs. Discuss with Operations Manager before dispatch
d) Keep track of lost/damaged/stolen linen based on delta received from laundry vendor. Fill
the linen discard form

12:30PM - 01:30PM
a) Check for cash collection from properties by assigned agencies. Share property level cash
to be collected with the agency representative
b) Follow up with the captains for cash collection from properties
c) Upload bills in Darwin. Coordinate with Central Ops/Captains for re-uploading rejected
bills

01:30PM – 02:00PM
a) Lunch

02:00PM - 04:00PM
a) Check the received bills for any mistakes and get them cleared before forwarding for
payment
b) Follow up on the mail for any expenditure approvals
c) Raise request for utility bill payment to Central Ops for processing. Ensure correct billing
is attached
 d) Visit 1 mini FC and take stock of the linen count
e) Fill the opex ordering form for monthly opex requirements for the city/hub
f) Ensure spare registers/stationary is available for Big SRN inventory

04:00PM – 06:30PM
a) Count the used linen received from HKs and match against the linen sent in the morning
b) Separate the used linen and store in blue bins. Fresh unused linen should be kept
separately.
c) Keep track of lost/damaged/stolen linen based on delta received from HK. Fill the linen
discard form
d) Follow up with captains on cash closure. Ensure maximum cash is collected from each
property

06:30PM - 07:00PM
a) Publish HK cleaning/efficiency report FTD
b) Publish FC linen in/out and consumables/kits report FTD
c) Follow up with captains on next day HK requirements, update vendor on the same
d) Publish cash delta report FTD & MTD for each captain

END OF SHIFT - 7PM

PARALLEL/AD-HOC ACTIVITIES
e) Keeping the FC in a neat & clean state with clear demarcation for all items including linen,
consumables, kits, HK tool kits etc.
f) Sharing updates to the captains in case of any changes or modification in the existing
processes
g) New vendor identification, contract/cost negotiation and onboarding
h) Implementing online payment through POS, PayTM and UPI at high cash payment
properties
i) Any additional work assigned by the Operations Manager/Head