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Feedback for Agilent CytoGenomics 5.0.2.5

Mandar Bedse (Agilent Informatics Support) <informatics_support@cartagenia.zendesk.com>
Mon 3/30/2020 7:44 AM
Cc: SUPPORT,INFORMATICS (Shared) <informatics_support@agilent.com>
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Mandar Bedse, Mar 30, 4:44 PM CEST:

Hi Shlomit,

Please let us know a suitable time for webex meeting (Remote desktop). 

Best Regards,
Mandar Bedse
Agilent Informatics Support

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Mandar Bedse, Mar 24, 9:52 PM CET:

Hi Shlomit,

Please let us know a suitable time for webex meeting (Remote desktop). 

Best Regards,
Mandar Bedse
Agilent Informatics Support

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Mandar Bedse, Mar 17, 11:41 AM CET:

Hi Shlomit,

Please let us know a suitable time for webex meeting(Remote desktop). 

Best Regards,

https://outlook.office.com/mail/informatics_support@agilent.com/AAMkAGZjYjEzMzczLWUwYjEtNGFlZi1hMjdiLTBjMGRiMWM4NDE3ZAAuAAAAAAB… 1/3
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Mandar Bedse
Agilent Informatics Support

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Mandar Bedse, Mar 16, 6:06 AM CET:

Hi Shlomit,

Thank you for contacting Agilent Informatics Support.

We are working on your query. We will get back to you as soon as possible.

Best Regards,
Mandar Bedse
Agilent Informatics Support

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Dr. Rienstein Shlomit, Mar 15, 9:55 AM CET:

Dear sir,

Our autoprocessing is stucked since last week and I cannot delete the job or start a new job

Please advise

Shlomit

Please write your experience with Agilent CytoGenomics 5.0.2.5. You can also contact us via phone #800-227-9770 (option
3, 5, 3)

System Specification :

Processor Architecture: Intel64 Family 6 Model 42 Stepping 7, GenuineIntel

Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz

Host Name: WSYOLDOT26131

OS Name: Microsoft Windows 7 Professional

OS Version: 6.1.7601 Service Pack 1 Build 7601

OS Configuration: Member Workstation

OS Build Type: Multiprocessor Free

System Type: x64-based PC

BIOS Version: Hewlett-Packard J01 v02.15, 11/10/2011

System Locale: he;Hebrew

Total Physical Memory: 16,272 MB

Available Physical Memory: 9,018 MB

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Virtual Memory Available: 24,569 MB

Virtual Memory In Use:7,973 MB

Total space(C): 467746 MB

Usable space(C): 120438 MB

User DNS domain: SHEBA.GOV.IL

System resolution: 1364x768

Application Specification :

Cyto Version: Agilent CytoGenomics 5.0.2.5

Current Server Version: 5.0.0.038

Current Client Version: 5.0.2.5

Proxy Host: shebaweb.sheba.gov.il

Proxy Domain: SHEBA

Proxy Port: 8080

Proxy User Name: -

Server port (Database): 6050

Client host name: WSYOLDOT26131

Cyto installation directory: C

Number of designs: 28

Number of microarrays : 4043

Number of records : 3550

Fresh installation: Yes

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