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The reference to "Media failure" doesn't necessarily refer to the video.

It is
probably worthwhile to make sure the video card is seated well and that the
cable is connected properly, but it may be referring to another cable such as the
IDE cable that goes to your CD drive or hard drive, or even your floppy. I would
check all cables and make sure they are seated well and in the right direction.
Also check power connections.

If this doesn't work, I would try booting with just the basics: CPU, power, video,
and keyboard. If it works ok, add the floppy drive and try a boot disk. If that
works, add a drive and so on. You will have a better idea of what the problem is if
it fails at any point of the testing.

One other thing, this thread may get moved because the suggestion box is a
place to leave suggestions for the forum, not to ask questions. This would
probably fit better in core hardware, but don't start another thread. The
moderators will move it if they think it needs to be.

Good luck,
Budfred

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PXE-E61 Media Test Failure, System won't boot. Post a Reply

From: Gary on 10/03/2003


Votes:
On a Sony VAIO PCG FXA36 laptop which will not boot up, receiving the
following error msg. Rating: 0
INTEL UNDI, PXE-2.0 Delete: 0
FOR REALTEK PCI ETHERNET CONTROLLER
PXE-E61: MEDIA TEST FAILURE, CHECK CABLE
But there is no external cable to the Ethernet port.
Any suggestions?

--- Replies to this Problem ---

From: ANONYMOUSEE on 11/21/2010


Votes:
LOL SILLY KIDS TURN OFF YOUR WIRELESS CARD USING THE BUTTON
ON THE SITE BOOT THE COMPUTER TURN IT BACK ON AS WINDOWS Rating: 0
LOADS. now who has a headache from all the crap ppl suggested :) Delete: 0

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From: r.b on 09/03/2010


Votes:
This problem accoured on my laptop, check cable. JUst because BATTERY had
gone!! Just charge it, eaaaasyyy!! Rating: 0
Delete: 0

From: A-zeus on 08/03/2010


Votes:
Was messing around with partitions and must of screwed the boot sector,
changing the bios to load factory gave me pxe error then I used hirens boot cd Rating: 0
(freeware) to boot up using ntldr mode and partition magic to try and fix the mbr. Delete: 0
This didn't work so I decided to nuke the hdd and reinstall from the recovery
discs (asustek v2.0-xph) and upon booting up the recovery disc detected a
problem with the sectors of the hdd, asking if I would like to fix the errors. I
clicked yes to each query (one for each partition) and then it successfully made
the fix. This is for asus laptop but the same theory should not be ruled out if you
think your hdd is dead. I hope this info is useful to others and another thing to
mention is when recovering from asus recovery discs make sure there is less
than 2gb of ram or the recovery will not startup. After successful installation of
the operating system you can install the extra ram. Good luck

From: Dion on 08/03/2010


Votes:
My pc upon logging onto it shows the Intel sign to start with then shows me a
black screen with Rating: 0
Intel (R) Boot Agent FE V4.1.18 Delete: 0
Copyright (C) 1997-2005, Intel Corporation PxE E61: Media Test Failure, check
cable
PxE MoF: Exiting Intel Boot Device
or insert Boot Media in selected boot drive and press a key.
I dont have a boot disc and I only experience this today in the morning my pc
worked very slowly then this happened. Who can help me ASAP please, I have
no computer knowledge, no clue on terminology so in laymens terms please.
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Desktop Boards

Troubleshooting system boot issues

Try the Online No Boot Wizard.

This document lists troubleshooting tips if your computer does not boot up
properly.

Contents:

System Does Not Boot up at First Integration


• 2x2 or 2x4 Power Connector Not Plugged In
• Processor Issues
• Memory Issues
• Monitor Issues
• Power Supply and Chassis Issues
• Cable Issues
• Electrical Short or Overload
• Defective Components

System Used to Boot up and Now Does Not


• New Processor or Additional Memory was Installed
• New PCI or PCI Express* Card was Installed
• New Drive was Installed
• New Software or Drivers were Installed
• Settings Were Changed in BIOS
• BIOS was Upgraded to Later Version

Other Boot Issues


• Resolving Slow Boot Times
• BIOS Beep Codes
• Port 80h POST Codes
• Error "PXE-E61 Media Test Failure" at Boot

System Does Not Boot up at First Integration

2x2 or 2x4 Power Connector Not Plugged In


If the power supply cable with the 2x2 connector or 2x4 connector (depending
on your desktop board), is not plugged into the 12V processor core voltage
connector located near the processor socket, the system will not boot up. You
will see lights onboard and on the chassis front panel and the processor fan
will spin, but nothing will appear on the monitor. See figures below for cable
placement.

or
Processor Issues
No boot situations can be caused by any of the following.

If you have installed an incompatible processor, the system will not boot.
Ensure the selected processor model is correct for your desktop board. Some
processors require specific desktop board versions and BIOS revisions. To
find the supported processor list for your board, go to Supported Processors. If
the processor is compatible, try removing and reinstalling the processor to
ensure it is installed correctly.

If the processor overheats, the system may not boot or may shut down shortly
after booting.
• Make sure the fans on the processor are connected properly and
running.
• Make sure that the thermal interface material or the thermal grease is
applied to the processor properly.
• Make sure that the power supply fan is running properly and any other
external case fans are running properly.
• Make sure that the air intakes for the external fans are unobstructed
and have at least several inches away from walls and other items.

Memory Issues
No boot situations can be caused by any of the following.
• If you have installed incompatible memory modules, the system may
not boot. Verify the memory you've installed has been tested with your
board. To find the tested memory list for your board, go to Tested
Memory. If the memory is compatible, try removing and reinstalling
the memory modules to ensure they are installed correctly.
• Some desktop boards require you to populate the memory sockets
starting with the first socket. The product guide for your desktop board
will indicate such a requirement.
• If you have defective memory modules, the system may not boot. One,
two or three beeps at boot indicate defective memory. To isolate a
specific memory module as defective, boot the system with just one
memory module installed at a time.

Monitor Issues
No boot situations can be caused by monitor configurations. Check the
following:
• Make sure the monitor is plugged in and turned on.
• Make sure the video cable is connected properly at the monitor and the
computer.
• Check the brightness and contrast controls on the monitor. The
monitor may be dimmed where you cannot see anything on the
monitor.
• Most monitors have a light indicating its current status:
○ A green light indicates the monitor has sufficient power and is
getting a video signal.
○ An amber light appears if the monitor has power but it is not
getting a video signal from the computer. This indicates the
problem is most likely in the computer.
○ If the light does not turn on at all, it is likely a problem with the
monitor itself. Make sure that the monitor is connected to a
working AC outlet. If there is an on/off switch for the outlet,
make sure the switch is on. If the problem still persists, try
replacing the monitor or try the monitor on different AC outlet
or a different system.

Power Supply and Chassis Issues


No boot situations can be caused by any of the following power supply,
chassis or fan issues:
• Verify that your chassis and power supply is appropriate for the
processor model and frequency and the desktop board you have.
○ An ATX12V or SFX12V with the 2x2 connector is required
for all Pentium® 4 processor based and higher Intel® Desktop
Boards. Power consumption requirements for high-end video
cards, sound cards, peripherals, and the Pentium 4 processor
will exceed the typical 5A current capacity of standard ATX &
SPX power supplies.
• Do not use 2x2 power cable adapters with non-compatible older power
supplies.
• Verify that the power supply has the capacity to power all the devices
used in your system.
• Ensure the power cord is firmly connected to the power supply and the
AC outlet.
• If the power supply or the AC outlet has an on/off switch, make sure
that it is on.
• Determine power supply voltage selector setting (230 volts vs. 115
volts) is correct.
• Check for foreign objects inside the chassis such as screws that may
ground the desktop.
• Attach the desktop board correctly to the chassis base with the
spacers/stand- offs. Make sure not to tighten the screws too much.
• If possible, use a voltmeter to verify that each output from the power
supply is correct. If any output is very low (especially the +5 volt
output), consider replacing the power supply.
• If possible, use a voltmeter to verify the PowerGood signal is +5 volts.
If the signal is below 1.0 volts, there may be a short or overload
causing a constant reset. Consider replacing the power supply.

Cable Issues
No boot situations can be caused by any of the following cabling issues:
• Make sure the drive ribbon cables inside the computer are attached
correctly and securely. For IDE drives, check the orientation of pin 1
of the hard drive cable. A cable connected backwards may cause the
computer not to power up.
• Check that the cables connecting the chassis front panel to the desktop
board are plugged in properly to the onboard headers.

Electrical Short or Overload


An electrical short or overload may cause a system not to boot.

Check for shorts and overloads by removing non-essential items such as extra
controller cards or IDE/ATAPI devices. Keep only the desktop board, power
supply, memory and processor installed. If the system boots, it is possible
there is a short or overload with one of the components that you removed or
one of those components is faulty. Replace each of non-essential items one at
a time until you isolate which one is causing the problem.

If the problem occurs even after removing the non-essential components, the
problem has to be with the desktop board, power supply, memory or
processor.

Defective Components
Defective components, especially processor and memory, can cause a system
not to boot up properly.
• Swap the memory modules with known good memory. In addition,
test the suspected memory in another known working system.
• Swap the processor with a known good processor. In addition, test the
suspected processor in another known working system.

System Used to Boot up and Now Does Not


Changes to your computer's configuration can cause your system to not boot
properly.

New Processor or Additional Memory was Installed


If you upgraded the processor or added memory:
• Some processors require specific desktop board versions or specific
BIOS revisions.
• Make sure the new processor is supported for your desktop board. To
find the supported processor list for your board, go to Supported
Processors.
• Make sure the new memory modules are supported for your desktop
board. To find the tested memory list for your board, go to Tested
Memory.

New PCI or PCI Express* Card was Installed


If you installed a new add-in card to a PCI or PCI Express slot and now the
system won't boot:
• Some PCI Express graphics cards require additional power.
• Remove and reinstall the new card to make sure it is fully seated in the
slot.
• Try the card in a different slot, if possible.
• Make sure other devices and cables inside the chassis were not
disturbed or loosened when you installed the new card.

New Drive was Installed


If you added a new drive (hard drive, CD-ROM, DVD) and now the system
won't boot:
• Make sure all drive cables are properly connected.
• Make sure the correct power cable is connected to the new drive.
• Make sure any drive jumpers (master, slave) are configured correctly
according to the manufacturer's documentation.
• Make sure other devices and cables inside the chassis were not
disturbed or loosened when you added the new drive.

New Software or Drivers were Installed


If you recently installed new software or new device drivers:
• Try booting into Safe Mode and uninstall the new software or driver.
If you can now boot normally, there may be a compatibility issue
between the new software or driver and some component in your
system. Contact the software manufacturer for assistance.

Settings Were Changed in BIOS


Certain changes in BIOS settings (such as chipset timing or latency, memory
timing or latency, processor clock frequency, etc.) can cause a system to no
longer boot.

If you are able to enter the BIOS Setup by pressing F2, reset the BIOS to
factory defaults by pressing F9. Save and exit the BIOS Setup.
If you cannot enter the BIOS Setup, clear the CMOS:
1. Turn off all peripheral devices connected to the computer.
2. Disconnect the computer’s power cord from the AC power source
(wall outlet or power adapter).
3. Remove the computer cover.
4. Locate the battery on the board (see figure below).
5. With a medium flat-bladed screwdriver, gently pry the battery free
from its connector. Note the orientation of the “+” and “-” on the
battery.
6. Wait one hour then replace the battery.
7. Replace the computer cover.
8. Plug the computer and all devices back in.
You may also need to perform a BIOS Recovery after clearing the CMOS.

BIOS was Upgraded to Later Version


After a BIOS upgrade, a hard drive that originally was configured as IDE may
revert to the default value of AHCI, causing the system to no longer boot
successfully into the operating system.

To resolve this problem, follow these steps:


1. During boot, enter the BIOS setup by pressing F2.
2. Set the drive configuration back to IDE. Depending on the board
model, this setting can be found as follows:
a. Go to the Advanced > Drive Configuration menu.
b. Set Configure SATA As... to IDE.
Or
c. Go to the SATA Drives menu.
d. Set Chipset-SATA Mode to IDE.
3. Press F10 to save and exit BIOS setup.

Other Boot Issues


Resolving Slow Boot Times
Check the following tips to speed up the boot time of your computer.
• Set the hard drive as the first boot device in the boot order in the BIOS
setup (Boot > Boot Device Priority menu).
• Enable Intel® Rapid BIOS boot in the BIOS setup (Boot menu).
• Disable Hard Disk Pre-Delay in the BIOS Setup (Advanced > Drive
Configuration menu).
• Disable system functions and features if you do not need them.
Examples include:
○ Legacy USB - this must be enabled if you use a USB keyboard
or USB mouse outside the Windows* environment (Advanced
> USB Configuration).
○ Unused I/O ports, such as serial, parallel and IEEE-1394 ports
(Advanced > Peripheral Configuration menu).
○ Event logging (Advanced > Event Log Configuration menu).
To enter BIOS Setup, press the <F2> key after the Power-On Self-Test
(POST) memory test begins and before the operating system boot begins.

If any problems occur after making BIOS settings


Warning changes (poor performance, intermittent issues, etc.),
reset the desktop board to default values:
1. During boot, enter the BIOS setup by pressing F2.
2. Press F9 to set defaults.
3. Press F10 to Save and Exit.
If the system locks or won’t boot after making BIOS settings changes,
perform a BIOS recovery.

BIOS Beep Codes


Refer to BIOS Beep Codes for troubleshooting tips for when you hear beep
codes and your desktop board does not boot up successfully.

Port 80h POST Codes


Refer to Port 80h POST Codes for information regarding beep codes, error
messages and POST codes associated with BIOS versions based on Extensible
Framework Interface (EFI).

Error "PXE-E61 Media Test Failure" at Boot


The error PXE-E61 Media Test Failure can occur at boot, if all the following
are true:
• Boot to LAN is enabled in BIOS Setup.
• A network cable/connection is not present.
• Network Boot is in the boot order before a present boot device.
To resolve this, remove Boot to LAN from the list of boot devices in BIOS
Setup.
This applies to:
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Solution ID: CS-010254


Date Created: 23-Mar-2004
Last Modified: 22-Nov-2010
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