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It is
probably worthwhile to make sure the video card is seated well and that the
cable is connected properly, but it may be referring to another cable such as the
IDE cable that goes to your CD drive or hard drive, or even your floppy. I would
check all cables and make sure they are seated well and in the right direction.
Also check power connections.
If this doesn't work, I would try booting with just the basics: CPU, power, video,
and keyboard. If it works ok, add the floppy drive and try a boot disk. If that
works, add a drive and so on. You will have a better idea of what the problem is if
it fails at any point of the testing.
One other thing, this thread may get moved because the suggestion box is a
place to leave suggestions for the forum, not to ask questions. This would
probably fit better in core hardware, but don't start another thread. The
moderators will move it if they think it needs to be.
Good luck,
Budfred
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Desktop Boards
This document lists troubleshooting tips if your computer does not boot up
properly.
Contents:
or
Processor Issues
No boot situations can be caused by any of the following.
If you have installed an incompatible processor, the system will not boot.
Ensure the selected processor model is correct for your desktop board. Some
processors require specific desktop board versions and BIOS revisions. To
find the supported processor list for your board, go to Supported Processors. If
the processor is compatible, try removing and reinstalling the processor to
ensure it is installed correctly.
If the processor overheats, the system may not boot or may shut down shortly
after booting.
• Make sure the fans on the processor are connected properly and
running.
• Make sure that the thermal interface material or the thermal grease is
applied to the processor properly.
• Make sure that the power supply fan is running properly and any other
external case fans are running properly.
• Make sure that the air intakes for the external fans are unobstructed
and have at least several inches away from walls and other items.
Memory Issues
No boot situations can be caused by any of the following.
• If you have installed incompatible memory modules, the system may
not boot. Verify the memory you've installed has been tested with your
board. To find the tested memory list for your board, go to Tested
Memory. If the memory is compatible, try removing and reinstalling
the memory modules to ensure they are installed correctly.
• Some desktop boards require you to populate the memory sockets
starting with the first socket. The product guide for your desktop board
will indicate such a requirement.
• If you have defective memory modules, the system may not boot. One,
two or three beeps at boot indicate defective memory. To isolate a
specific memory module as defective, boot the system with just one
memory module installed at a time.
Monitor Issues
No boot situations can be caused by monitor configurations. Check the
following:
• Make sure the monitor is plugged in and turned on.
• Make sure the video cable is connected properly at the monitor and the
computer.
• Check the brightness and contrast controls on the monitor. The
monitor may be dimmed where you cannot see anything on the
monitor.
• Most monitors have a light indicating its current status:
○ A green light indicates the monitor has sufficient power and is
getting a video signal.
○ An amber light appears if the monitor has power but it is not
getting a video signal from the computer. This indicates the
problem is most likely in the computer.
○ If the light does not turn on at all, it is likely a problem with the
monitor itself. Make sure that the monitor is connected to a
working AC outlet. If there is an on/off switch for the outlet,
make sure the switch is on. If the problem still persists, try
replacing the monitor or try the monitor on different AC outlet
or a different system.
Cable Issues
No boot situations can be caused by any of the following cabling issues:
• Make sure the drive ribbon cables inside the computer are attached
correctly and securely. For IDE drives, check the orientation of pin 1
of the hard drive cable. A cable connected backwards may cause the
computer not to power up.
• Check that the cables connecting the chassis front panel to the desktop
board are plugged in properly to the onboard headers.
Check for shorts and overloads by removing non-essential items such as extra
controller cards or IDE/ATAPI devices. Keep only the desktop board, power
supply, memory and processor installed. If the system boots, it is possible
there is a short or overload with one of the components that you removed or
one of those components is faulty. Replace each of non-essential items one at
a time until you isolate which one is causing the problem.
If the problem occurs even after removing the non-essential components, the
problem has to be with the desktop board, power supply, memory or
processor.
Defective Components
Defective components, especially processor and memory, can cause a system
not to boot up properly.
• Swap the memory modules with known good memory. In addition,
test the suspected memory in another known working system.
• Swap the processor with a known good processor. In addition, test the
suspected processor in another known working system.
If you are able to enter the BIOS Setup by pressing F2, reset the BIOS to
factory defaults by pressing F9. Save and exit the BIOS Setup.
If you cannot enter the BIOS Setup, clear the CMOS:
1. Turn off all peripheral devices connected to the computer.
2. Disconnect the computer’s power cord from the AC power source
(wall outlet or power adapter).
3. Remove the computer cover.
4. Locate the battery on the board (see figure below).
5. With a medium flat-bladed screwdriver, gently pry the battery free
from its connector. Note the orientation of the “+” and “-” on the
battery.
6. Wait one hour then replace the battery.
7. Replace the computer cover.
8. Plug the computer and all devices back in.
You may also need to perform a BIOS Recovery after clearing the CMOS.