Hospital Name

BELLEVUE HOSPITAL CENTER

CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE

BELLEVUE HOSPITAL CENTER

CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE
BELLEVUE HOSPITAL CENTER
CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE

BELLEVUE HOSPITAL CENTER

CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE
BELLEVUE HOSPITAL CENTER
CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE
BELLEVUE HOSPITAL CENTER
CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE
BELLEVUE HOSPITAL CENTER
CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE
BELLEVUE HOSPITAL CENTER
CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE
BELLEVUE HOSPITAL CENTER
CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE
BELLEVUE HOSPITAL CENTER
CONEY ISLAND HOSPITAL
ELMHURST HOSPITAL CENTER
HARLEM HOSPITAL CENTER
JACOBI MEDICAL CENTER
KINGS COUNTY HOSPITAL CENTER
LINCOLN MEDICAL & MENTAL HEALTH CENTER
METROPOLITAN HOSPITAL CENTER
NORTH CENTRAL BRONX HOSPITAL
QUEENS HOSPITAL CENTER
WOODHULL MEDICAL AND MENTAL HEALTH CENTE
HCAHPS Question
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
How often were the patients rooms and bathrooms kept clean?
domain
range

How often did nurses communicate well with patients?

How often did nurses communicate well with patients?
How often did nurses communicate well with patients?
How often did nurses communicate well with patients?
How often did nurses communicate well with patients?
How often did nurses communicate well with patients?
How often did nurses communicate well with patients?
How often did nurses communicate well with patients?
How often did nurses communicate well with patients?
How often did nurses communicate well with patients?
How often did nurses communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?
How often did doctors communicate well with patients?

How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often did patients receive help quickly from hospital staff?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often was patients pain well controlled?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
How often did staff explain about medicines before giving them to patients?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
Were patients given information about what to do during their recovery at home?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How do patients rate the hospital overall?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
How often was the area around patients rooms kept quiet at night?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
Would patients recommend the hospital to friends and family?
HCAHPS Answer Description HCAHPS Answer Score
Room was "always" clean 56 5.6
Room was "always" clean 64 6.4
Room was "always" clean 57 5.7
Room was "always" clean 61 6.1
Room was "always" clean 63 6.3
Room was "always" clean 73 7.3
Room was "always" clean 65 6.5
Room was "always" clean 63 6.3
Room was "always" clean 62 6.2
Room was "always" clean 68 6.8
Room was "always" clean 65 6.5
63.3636363636364 6.336364
63

Nurses "always" communicated well 63

Nurses "always" communicated well 68
Nurses "always" communicated well 57
Nurses "always" communicated well 64
Nurses "always" communicated well 63
Nurses "always" communicated well 67
Nurses "always" communicated well 66
Nurses "always" communicated well 62
Nurses "always" communicated well 67
Nurses "always" communicated well 63
Nurses "always" communicated well 68
Doctors "always" communicated well 77
Doctors "always" communicated well 74
Doctors "always" communicated well 74
Doctors "always" communicated well 78
Doctors "always" communicated well 75
Doctors "always" communicated well 76
Doctors "always" communicated well 79
Doctors "always" communicated well 78
Doctors "always" communicated well 79
Doctors "always" communicated well 79
Doctors "always" communicated well 75

Patients "always" received help as soon as they wanted 49

Patients "always" received help as soon as they wanted 57
Patients "always" received help as soon as they wanted 44
Patients "always" received help as soon as they wanted 48
Patients "always" received help as soon as they wanted 47
Patients "always" received help as soon as they wanted 45
Patients "always" received help as soon as they wanted 52
Patients "always" received help as soon as they wanted 49
Patients "always" received help as soon as they wanted 49
Patients "always" received help as soon as they wanted 56
Patients "always" received help as soon as they wanted 48
Pain was "always" well controlled 55
Pain was "always" well controlled 64
Pain was "always" well controlled 59
Pain was "always" well controlled 57
Pain was "always" well controlled 53
Pain was "always" well controlled 56
Pain was "always" well controlled 57
Pain was "always" well controlled 55
Pain was "always" well controlled 60
Pain was "always" well controlled 60
Pain was "always" well controlled 58
Staff "always" explained 54
Staff "always" explained 52
Staff "always" explained 45
Staff "always" explained 51
Staff "always" explained 51
Staff "always" explained 59
Staff "always" explained 53
Staff "always" explained 57
Staff "always" explained 53
Staff "always" explained 61
Staff "always" explained 55
Yes, staff "did" give patients this information 80
Yes, staff "did" give patients this information 79
Yes, staff "did" give patients this information 80
Yes, staff "did" give patients this information 77
Yes, staff "did" give patients this information 76
Yes, staff "did" give patients this information 79
Yes, staff "did" give patients this information 75
Yes, staff "did" give patients this information 82
Yes, staff "did" give patients this information 75
Yes, staff "did" give patients this information 80
Yes, staff "did" give patients this information 81
Patients who gave a rating of "9" or "10" (high) 56
Patients who gave a rating of "9" or "10" (high) 56
Patients who gave a rating of "9" or "10" (high) 52
Patients who gave a rating of "9" or "10" (high) 42
Patients who gave a rating of "9" or "10" (high) 50
Patients who gave a rating of "9" or "10" (high) 59
Patients who gave a rating of "9" or "10" (high) 51
Patients who gave a rating of "9" or "10" (high) 58
Patients who gave a rating of "9" or "10" (high) 58
Patients who gave a rating of "9" or "10" (high) 58
Patients who gave a rating of "9" or "10" (high) 54
Always quiet at night 41
Always quiet at night 51
Always quiet at night 35
Always quiet at night 56
Always quiet at night 49
Always quiet at night 56
Always quiet at night 53
Always quiet at night 50
Always quiet at night 53
Always quiet at night 52
Always quiet at night 50
"YES", patients would definitely recommend the hospital 63
"YES", patients would definitely recommend the hospital 54
"YES", patients would definitely recommend the hospital 58
"YES", patients would definitely recommend the hospital 50
"YES", patients would definitely recommend the hospital 58
"YES", patients would definitely recommend the hospital 64
"YES", patients would definitely recommend the hospital 57
"YES", patients would definitely recommend the hospital 56
"YES", patients would definitely recommend the hospital 61
"YES", patients would definitely recommend the hospital 71
"YES", patients would definitely recommend the hospital 59
10 0
10 yes
10 0 10
10 0
10 yes
10 yes
10 yes
10 0
10 0
10 yes
10 0