INTEREST RATES AND BANK CHARGES FOR PERSONAL ACCOUNTS AND OTHER RETAIL ACCOUNTS AS AT 31 MARCH 2018

AVERAGE INTEREST RATES ON DEPOSITS (EXPRESSED AS ANNUAL RATES)

Savings Account (%) Time Deposits of K10,000 or above (%)

SNo. BANK
30 Days
Less than K1,000 More than K1,000 60 Days Tenure 90 Days Tenure 180 Days Tenure 360 Days Tenure
Tenure
upto 364 days
1 AB Bank Zambia Limited 14.5%, 365 days and
6.00 6.00 9.00 10.00 13.00 13.50 above 16%

2 Access Bank Zambia Limited

4.00 4.00 6.00 6.25 6.50 7.00 8.00

3 Atlas Mara Zambia

2.50 3.00 6.50 7.00 7.50 8.00 9.00

4 Bank of China Zambia Limited

1.00 1.00 N/A N/A 1.50 2.50 3.50

5 Barclays Bank Zambia Plc

1.00 VARIOUS 2.00 0.00 6.20 8.00 9.30

6 Cavmont Bank Limited

3.00 3.00 7.00 8.00 10.00 11.00 14.00

7 Citibank Zambia Limited

N/A N/A Max 9.60 Max 9.65 Max 10.20 Max 11.25 Max 17.50

8 Ecobank Zambia Limited

3.00 3.00 6.00 6.50 7.00 7.50 10.00

9 First Alliance Bank Zambia Limited

6.00 6.00 6.00 8.00 8.00 9.00 14.00

10 First Capital Bank Zambia Limited

3.00 3.00 7.00 8.00 8.50 9.00 11.00

11 First National Bank Zambia Limited

3.50 5.00 4.00 4.50 5.00 6.00 7.00

12 Indo-Zambia Bank Limited 3.50 to 6.00 based on

3.50 account type 5.00 5.00 6.00 7.00 8.00

13 Investrust Bank Plc

3.00 5.00 5.00 7.00 8.00 9.50 10.50

14 Stanbic Bank Zambia Limited

0.00 1.50 5.25 5.50 6.00 6.50 8.00

15 Standard Chartered Bank Zambia Plc

1.00 2.00 5.00 5.00 6.00 7.00 12.00

16 United Bank for Africa (Z) Limited

3.00 3.00 8.00 8.50 9.00 10.00 12.00

17 Zambia National Commercial Bank Plc

2.00 2.00 4.50 5.00 6.00 6.50 7.00
 INTEREST RATES AND BANK CHARGES FOR PERSONAL ACCOUNTS AND OTHER RETAIL ACCOUNTS AS AT 31 MARCH 2018
AVERAGE LENDING INTEREST RATES (EXPRESSED AS ANNUAL RATES )

PERSONAL LOANS (%) MORTGAGE LOANS (%) LENDING TO SMEs (%)

Salary Backed Other Loans
SNo. BANK
Margin above Lending Interest Margin above BOZ Lending Interest Margin above BOZ Lending Interest
Margin above BOZ Rate Lending Interest Rate
BOZ Rate Rate Rate Rate Rate Rate

1 AB Bank Zambia Limited

26.25 36.00 N/A N/A N/A N/A 70.70 80.45

2 Access Bank Zambia Limited

18.25 28.00 17.25 27.00 N/A N/A 13.25 23.00

3 Atlas Mara Zambia

16.00 26.25 17.00 27.25 N/A N/A 19.00 30.00

4 Bank of China Zambia Limited

0.50 10.25 N/A N/A N/A N/A N/A N/A

5 Barclays Bank Zambia Plc

16.00 27.00 N/A N/A 10.75 21.00 N/A N/A

6 Cavmont Bank Limited

19.50 34.50 19.50 34.50 19.50 34.50 19.50 34.50

7 Citibank Zambia Limited

N/A N/A N/A N/A N/A N/A N/A N/A

8 Ecobank Zambia Limited

19.50 29.25 19.50 29.25 NIL NIL 15.75 25.50

9 First Alliance Bank Zambia Limited

20.25 30.00 12.25 22.00 20.25 29.00 20.25 29.00

10 First Capital Bank Zambia Limited

30.00 39.75 30.00 39.75 NIL NIL 20.00 29.75

11 First National Bank Zambia Limited

19.10 28.35 INCL ABOVE INCL ABOVE 8.65 17.90 13.25 22.50

12 Indo-Zambia Bank Limited

20.50 33.00 20.50 33.00 20.50 33.00 20.50 33.00

13 Investrust Bank Plc

24.50 34.25 24.50 34.25 N/A N/A 24.50 34.25

14 Stanbic Bank Zambia Limited

17.25 27.00 19.25 29.00 14.50 24.25 20.25 30.00

15 Standard Chartered Bank Zambia Plc

16.50 26.25 16.50 26.25 10.50 20.25 15.50 25.25

16 United Bank for Africa (Z) Limited

17.50 27.25 17.50 27.25 5.00 14.75 17.50 27.25

17 Zambia National Commercial Bank Plc

16.12 26.12 17.48 27.48 13.29 23.29 15.53 25.53
 INTEREST RATES AND BANK CHARGES FOR PERSONAL ACCOUNTS AND OTHER RETAIL ACCOUNTS AS AT 31 MARCH 2018
MONTHLY MAINTENANCE FEES, MINIMUM BALANCE AND PENALTY FEES FOR BALANCES BELOW MINIMUM

MONTHLY MAINTENANCE FEES (ZMW)

PENALTY FEES FOR BALANCES BELOW
MINIMUM BALANCE (ZMW)
MINIMUM (ZMW)
SNo. BANK Current Account Savings Account

High-end Market High-end Market High-end Market

Basic Type High-end Market Type Basic Type Basic Type Basic Type
Type Type Type

1 AB Bank Zambia Limited

FREE 20.00 FREE FREE NONE NONE NONE NONE

2 Access Bank Zambia Limited

30.00 10.00 15.00 15.00 30.00 1000.00 0.00 50.00

3 Atlas Mara Zambia

50.00 300.00 35.00 N/A 100.00 1000.00 N/A N/A

4 Bank of China Zambia Limited

25.00 25.00 25.00 25.00 500.00 500.00 75.00 75.00

5 Barclays Bank Zambia Plc

40.00 250.00 30.00 NIL 500.00 100000.00 NIL NIL

6 Cavmont Bank Limited

70.00 100.00 35.00 70.00 30.00 2000.00 30.00 0.00
K150 on ZMW Accounts
K150 on ZMW Accounts
7 Citibank Zambia Limited $15 on Foreign Currency
$15 on Foreign Currency Accounts
Accounts N/A N/A N/A N/A N/A N/A

8 Ecobank Zambia Limited

50.00 200.00 15.00 NIL 50.00 1000.00 NIL NIL

25 ZMW PER MONTH WHERE MIN BAL

9 First Alliance Bank Zambia Limited
OF USD 1,000 IS NOT MAINTAINED.
25.00 NIL NIL 250.00 1000.00 25.00 25.00

10 First Capital Bank Zambia Limited

125.00 150.00 35.00 75.00 1000.00 5000.00 150.00 200.00

11 First National Bank Zambia Limited

27.00 140.00 12.00 NA 50.00 NA NA NA

12 Indo-Zambia Bank Limited

100.00 P.M FREE 5.00 P.M 30.00 P.M 40.00 500.00 25.00 25.00

13 Investrust Bank Plc

FREE N/A FREE N/A FREE N/A 50.00 N/A

14 Stanbic Bank Zambia Limited

5 49.00 300.00 NIL NIL NIL NIL NIL NIL

15 Standard Chartered Bank Zambia Plc Savings 1,500.00

50.00 60.00 50.00 50.00 500.00 Current 500.00 50.00 50.00

16 United Bank for Africa (Z) Limited

30.00 55.00 5.00 10.00 20.00 7500.00 No interest paid No interest paid
35.00 or equivalent for
50.00 Personal, 110.00 40.00 Personal, 50.00 Personal, 95.00 50.00 Personal, 750.00 Personal, 15.00 Personal, N/A
17 Zambia National Commercial Bank Plc 20.00 Personal, SME N/A Personal & 50.00 or
SME 80.00 SME SME 500.00 SME 1,200.00 for SME for SME
equivalent for SME
 INTEREST RATES AND BANK CHARGES FOR PERSONAL ACCOUNTS AND OTHER RETAIL ACCOUNTS AS AT 31 MARCH 2018
WITHDRAWAL, ATM AND DEPOSIT, BALANCE INQUIRIES AND FUNDS TRANSFERS

FUNDS TRANSFERS (ZMW)

WITHDRAWAL (ZMW) DEPOSIT (ZMW)
SNo. BANK Over the counter ATM Per Transaction Cash Cheque Electronic Internal Telegraphic
Outwards
Own Bank Other banks International Over The Counter Own Bank Other Banks Inward Clearance
Clearance

0.60% Min. 50
0.30%, 4 Withdraws on Saving Acc USD,Max.250
free, 0.60% bulk cash withdrawals on USD (shared),
1 AB Bank Zambia Limited
Current Acc and 0.65% on Savings +70 USD
Acc correspodent
0.15% min 10.00; bank fee (our)
N/A N/A N/A FREE FREE 30.00 FREE max.100.00 FREE

2 Access Bank Zambia Limited 1% min USD30 max 1% min USD30

4.00 5.00 3.00 10.00 NIL NIL NIL NIL USD250 NIL max USD250
1% of amount
3 Atlas Mara Zambia Min $55 max
Min 50.00 Max 150.00 7.00 10.00 10.00 N/A N/A N/A NIL 35.00 NIL $150

0.1% - AMOUNT OVER 0.1MILLION 0.8%, MIN

4 Bank of China Zambia Limited 0.05% if amount more USD30.00, MAX
(MONTHLY CUMULATIVE)
N/A N/A N/A than ZMW200,000.00 FREE FREE FREE 70.00 FREE 250.00
USD 7 or kwacha 1% min zmk 151.5 1% min zmk
5 Barclays Bank Zambia Plc
1% 0f withdraw value,min3-max 28 8.00 20.00 20.00 NIL NIL NIL equivalent (includes USD 15 FREE 151.5 (includes

1% (Minimum
6 Cavmont Bank Limited
USD30, Maximum
25.00 5.00 10.00 10.00 FREE FREE FREE N/A 50.00 N/A USD150)
Electronic - 1%,
Min $50, Max
$150
7
Manual - 1.5%,
25.00 DDACC, 60.00 Min $75, Max
Citibank Zambia Limited FCY Only -1.5% min $15 N/A N/A N/A NIL NIL NIL NIL RTGS NIL $300
1% min USD30.00 1%min. USD50-
8 Ecobank Zambia Limited
58.00 4.00 9.00 11.00 FREE FREE FREE FREE Max USD100.00 FREE max USD150

0.5 OF T.T AMT

9 First Alliance Bank Zambia Limited MIN USD $60
NIL 5.00 7.50 25.00 NIL NIL NIL NIL 50.00 NIL MAX 250 USD
10 First Capital Bank Zambia Limited
50.00 7.00 N/A N/A N/A N/A N/A NIL 60.00 10.00 90.00
upto 5000 free 1% of value or
11 First National Bank Zambia Limited thereafter 0.25% of branch 80.00 ; min 315.00 max
140.00 8.00 19.50 35.00 value FREE FREE FREE 6.00 electronic Free 1350

0.5% of amount,
Free upto 50,000.00(3 min $20 max
12 Indo-Zambia Bank Limited
.00 per 5,000.00 or $150 plus swift
part thereof max DDACC 25.00 and charge $30
30.00 6.00 12.00 25.00 150.00) FREE FREE N/A RTGS 40.00 FREE

13 Investrust Bank Plc

50.00 8.00 15.00 25.00 N/A N/A N/A N/A 60.00 N/A 350.00
1% min USD35,
61 (for manual
14 Stanbic Bank Zambia Limited max USD70 plus
instruction)
0.0 (120.0 - within ATM limit) 8.00 15.00 20.00 0.00 0.00 0.00 0.00 30.00 VAT
1% MIN USD
15 Standard Chartered Bank Zambia Plc 1% MIN K 10.00, 50.00, MAX
100.00 8.00 N/A 25.00 NIL NIL NIL NIL MAX K100.00 NIL USD250

16 United Bank for Africa (Z) Limited 0.5% (min50 max

FREE 3.00 12.50 15.00 FREE FREE FREE FREE 35.00 FREE 130)

K 100.00 Personal, SME Four free

DDACC 50.00 for
withdraws, K50.00 for extra
Personal & SME 0.75% of
withdraws 20.00 + 1.5% , max
RTGS 50.00 for 15.00 for amount,min $45,
15.00 Personal 50.00 Personal, 15.00 free for Personal & 10.00 for personal; free for Personal &
17 Zambia National Commercial Bank Plc 9.00 Personal, 9.00 SME N/A Personal & SME personal, 5.00 max $150 or K
Excessive encashment of K 25,000.00 SME 15.00 + 1.5% max 50.00 SME 3.00 for SME SME
Electronic (payflexi) for SME equivalent for
and above = K 250.00 plus 0.2% for SME
7.50 Zanaco 10.00 Personal & SME
amount above K 25,000.00 plus VAT
External Customers
for both Personal & SME
 INTEREST RATES AND BANK CHARGES FOR PERSONAL ACCOUNTS AND OTHER RETAIL ACCOUNTS AS AT 31 MARCH 2018
PAYMENTS FOR OTHER SERVICES AND UNPAID CHEQUES

PAYMENTS FOR OTHER SERVICES UNPAID CHEQUES (ZMW)

SNo. BANK Interim
Replacement of lost Bankers' Stop cheque Duplicate Photocopying per Uncleared Drawing against
Certificate of Balance Standing order statements per Refer to Drawer
ATM card cheque payment statement per page page effects uncleared effects
page
1 AB Bank Zambia Limited 60.00 N/A 60.00 120.00 FREE FREE 30.00 standard N/A BOZ Charges N/A N/A

80 with police report,

510(Individual) and 1% of amount
2 Access Bank Zambia Limited 350 with no police
840 (Corporate) drawn, min K300
report
250.00 80.00 80.00 20.00 25.00 50.00 NIL NIL
510.00 250.00
80.00 for
50.00 for Classic,Silver 510.00 personnal personnal administration
customers,100.
3 Atlas Mara Zambia and Prepaid cards 80.00 /840.00 SME & /840.00 SME & Fee plus interest
00 for Non
for Gold Cards Business Banking Business @ BOZ policy +
customers
200.00 200.00 60.00 25.00 25.00 20.00 Banking Margin
Customer
70.00 ;Non-
4 Bank of China Zambia Limited
customer
200.00 N/A 200.00 FREE FREE 20.00 20.00 5.00 FREE FREE FREE

5 Barclays Bank Zambia Plc

250.00 85.00 150.00 350.00 NIL 20.00 per page 50.00 per page 20.00 per page 540.00 NIL 350 per item

840
6 Cavmont Bank Limited (companies)
840 (companies) 510 510
200.00 60.00 104.00 150.00 20.00 30.00 40.00 10.00 (individuals) (individuals) 0.05
Within Zambia - As per
7 Citibank Zambia Limited =20.00 Statutory
200.00 N/A 75.00 NIL Outside Zambia - $15 30.00 30.00 N/A NIL Instrument N/A

8 Ecobank Zambia Limited

175.00 70.00 90.00 120.00 65.00 15.00 30.00 15.00 510.00 750.00 812.00

510 ZMW
9 First Alliance Bank Zambia Limited INDIVIDUAL 840
ZMW CORPORATE
150.00 50.00 50.00 150.00 50.00 25.00 25.00 10.00 NIL N/A

10 First Capital Bank Zambia Limited

250.00 150.00 100.00 200.00 150.00 70.00 150.00 NIL 840.00 NIL 510.00

11 First National Bank Zambia Limited 100.00 online and Free Online and 33.50
110.00 70.00 200.00 300.00 FNB Branch FNB Branch 45.00 45.00 10.00 per page N/A 510.00 405.00

AS PER ZECHL
AS PER ZECHL
12 Indo-Zambia Bank Limited PREVAILING
PREVAILING RULES
RULES
150.00 per occasion 100.00 - card 100.00 250.00 50.00 Per page 30.00 Per page 30.00 Per page 5.00 N/A

13 Investrust Bank Plc K100 + VAT

300.00 100.00 K16 350.00 100.00 45.00 50.00 10.00 510.00 510.00 500.00
As per
14 Stanbic Bank Zambia Limited As per Statutory Statutory
462.00 105.00 218.00 605.00 31.00 66.00 66.00 50.00 Instruction Instruction NIL
510.00
1% MIN K
510.00 Individual & Individual &
15 Standard Chartered Bank Zambia Plc 160.00, MAX K
840.00 Non Individual 840.00 Non
500.00
Individual
100.00 100.00 100.00 300.00 20.00 100.00 100.00 N/A

16 United Bank for Africa (Z) Limited

150.00 70.00 65.00 150.00 FREE 20.00 20.00 10.00 560.00 560.00 1000.00

50.00 plus VAT per K 50.00 plus VAT per

60.00 plus VAT for 100.00 per 250.00 plus VAT for statement for statement for 510.00 per item for
Free for Personal &
17 Zambia National Commercial Bank Plc 200.00 plus VAT for Personal & SME Personal : 100.00 plus cheque for Personal, 300.00 plus Personal & 100.00 Personal & K 100.00 Personal, 840.00 per
SME
VAT for SME Personal & SME VAT for SME plus VAT per plus VAT per item for SME
statement for SME statement for SME
N/A N/A N/A
 INTEREST RATES AND BANK CHARGES FOR PERSONAL ACCOUNTS AND OTHER RETAIL ACCOUNTS AS AT 31 MARCH 2018
LEDGER FEES PER ENTRY, INTERNET AND TELEPHONE BANKING
LEDGER FEES PER ENTRY (ZMW) INTERNET AND TELEPHONE BANKING

SNo. BANK Current Account Savings Account INTERNET TELEPHONE BANKING

Monthly Own Bank's Other Banks' Own Bank's Other Banks'
Debits Credits Debits Credits
Maintenance Platform Platform Platform Platform

1 AB Bank Zambia Limited

FREE FREE FREE FREE N/A N/A N/A N/A N/A

2 Access Bank Zambia Limited

NIL NIL NIL NIL NIL NIL NIL NIL NIL

3 Atlas Mara Zambia 40.00 for Businesses 15.00 DDAC 35.00

N/A N/A N/A N/A /Free for individuals 3.00 RTGS 3.00 10.00
0.8% USD30- 0.8% USD30-
4 Bank of China Zambia Limited USD250（TT）/ZMW USD250（TT）/ZMW7
FREE FREE FREE FREE FREE 70 （RTGS） 0 （RTGS） N/A N/A

5 Barclays Bank Zambia Plc

FREE FREE FREE FREE FREE FREE 10.00 FREE 10.00

6 Cavmont Bank Limited

6.00 N/A 6.00 N/A N/A N/A 50.00 N/A N/A

7 Citibank Zambia Limited

NIL NIL N/A N/A $50 Quarterly NIL NIL NIL NIL

8 Ecobank Zambia Limited

FREE FREE FREE FREE FREE FREE NIL NIL NIL

9 First Alliance Bank Zambia Limited

4.00 ZMW EXCEEDING & 5 DEBITS NIL NIL NIL 5.00 NIL 35.00 N/A N/A

10
First Capital Bank Zambia Limited NIL N/A N/A N/A N/A 40.00 N/A N/A N/A

First FNB ATM

Withdrawal
11 First National Bank Zambia Limited
Free,
Thereafter 20
20.00 N/A FREE FREE 3.50 8.00 8.00 N/A
60.00 per annum
25.00 & 40.00
Indo-Zambia Bank Limited Savings and 120.00
depending on amount
12 FREE FREE FREE FREE per annum Current FREE FREE FREE

13 Investrust Bank Plc

N/A N/A N/A N/A 10.00 15.00 N/A 7.00 60.00

14 Stanbic Bank Zambia Limited

1.2% min 7.00 max 28.00 per debit NIL NIL NIL NIL 5.00 19.00 N/A N/A

15 Standard Chartered Bank Zambia Plc Savings 1% MIN 30.00, MAX

Current Account 50.00 Current Account NIL Account 5.00 Savings Account NIL NIL NIL 250.00 N/A N/A

16 United Bank for Africa (Z) Limited

FREE FREE FREE FREE 25.00 FREE 0.50 N/A N/A
100.00 and below =
4.00 and 1.00 SME
Above 100.00 to
250.00 = 5.00 and
2.00 SME
Above 250.00 to
Transfers to other
free for Personal & 6.00 for Personal & 20.00 for Personal & 500.00 = 6.00and 3.50
17 Zambia National Commercial Bank Plc banks 20.00 and
SME 6.00 SME 20.00 SME SME
20.00 SME
Above 500.00 to
2,000 = 7.00and 6.00
SME
Above 2,000 = 9.50
and 9.50 SME
N/A N/A N/A N/A
 INTEREST RATES AND BANK CHARGES FOR PERSONAL ACCOUNTS AND OTHER RETAIL ACCOUNTS AS AT 31 MARCH 2018
GENERAL CHARGES, ACCOUNT CLOSURE AND DORMANT ACCOUNTS
ACCOUNT
GENERAL CHARGES (ZMW)
CLOSURE/DORMA
SNo. BANK Balance Inquires Overdrawn Account
Over the Dormant per
Interest charge (%) Closure Reactivation
Own Bank's ATM Other Bank's ATM Counter Mobile Banking month

1 AB Bank Zambia Limited 60.00 Current Acc,

N/A N/A FREE N/A N/A 20.00 other free FREE

2 ACCESS
NIL NIL NIL NIL 34.50 NIL 100.00 20.00
150.00 within 6
months ,100.00 more
3 Atlas Mara Zambia than 6 months Nil for
deceased
3.00 5.00 5.00 2.00 BOZ Rate + 19% NIL FREE

4 Bank of China Zambia Limited

N/A N/A FREE N/A N/A 25.00 50.00 FREE

5 Barclays Bank Zambia Plc

3.00 FREE FREE FREE 34.00 40.00 NIL N/A
Applicable
6 Cavmont Bank Limited maintenance fee/
0.50 0.50 N/A N/A 500.00 per incident account type 75.00 N/A
Min BPR plus 12.5%,
7 Citibank Zambia Limited Max BPR plus margin
N/A N/A NIL N/A of 15% NIL NIL NIL

8 Ecobank Zambia Limited

FREE 1.20 2.50 1.20 Policy Rate + margin NIL 200.00 50.00

9 First Alliance Bank Zambia Limited

3.00 5.00 NIL N/A NIL NIL 50.00 50.00

10 First Capital Bank Zambia Limited

N/A N/A N/A N/A 1000.00 NIL NIL 150.00

11 First National Bank Zambia Limited

FREE 5.00 12.50 FREE 36.50 Standard rates apply N/A N/A
40.00 Savings and 100.00 Savings and
12
100.00 current 150.00 current
Indo-Zambia Bank Limited FREE 30.00 FREE FREE 0.33 FREE

13 Investrust Bank Plc

5.00 N/A 10.00 1.40 34.50 N/A 100.00 N/A

14 Stanbic Bank Zambia Limited

2.00 N/A 22.00 N/A BPR+15.5% NIL NIL NIL

30% FOR INDIVIDUAL

15 Standard Chartered Bank Zambia Plc & 30.00% FOR NON
INDIVIDUAL
NIL N/A Nil Nil 50.00 150.00 NIL

16 United Bank for Africa (Z) Limited

FREE FREE FREE N/A 0.18 FREE 80.00 FREE

100.00 Personal and

20.00 for ATM BOZ Policy rate + foreign currency
4.00 for Personal and 3.50 eligible margin , USD Base accounts 170.00. free for Personal &
17 Zambia National Commercial Bank Plc 2.50 for Personal and 2.00 SME 2.00 for Personal FREE
SME accounts. Free rate +/- margin for SME 200.00 and SME
for SME Personal & SME foreign currency
accounts 225.00