ALL TRAVELERS WHO HAVE BOOKED THEIR TICKET THROUGH DEFENCE

TRAVEL SYSTEM MUST SUBMIT THEIR FINAL SETTLEMENT CLAIM TO THEIR

RESPECTIVE PAO OFFICES WITHIN 30 DAYS OF RETURN JOURNEY w.r.t.
AIR TRAVEL.

Air Ticket

Booking Id: AB552583 Booking Date: 19-Feb-2020 10:31 AM Status: Confirmed

BL Reference Id: FB1902DFEC7F Agent Name: Balmer Lawrie IATA Code: 14304430

Trip Type: Oneway Trip Booking Sector: Bengaluru (BLR) - Bhuj (BHJ)

Flight Information Stops : 1

Carrier Departure Arrival Other Information

Air India Bengaluru (BLR) Mumbai (BOM) Check-in: 15 KG Cabin: 7Kg

AI - 610 Kempegowda International Chhatrapati Shivaji International Cabin Class: Economy Class
Airport,Bengaluru,Karnataka,India Airport,Mumbai,Maharashtra,India
13-Mar-2020 19:10:00 13-Mar-2020 21:05:00 Booking Class: T
Terminal: Terminal: 2 Duration: 1h 55m

Air India Mumbai (BOM) Bhuj (BHJ) Check-in: 15 KG Cabin: 7Kg

AI - 9625 Chhatrapati Shivaji International Rudra Mata Airport,Bhuj,Gujarat,India Cabin Class: Economy Class
Airport,Mumbai,Maharashtra,India
14-Mar-2020 06:35:00 14-Mar-2020 08:30:00 Booking Class: S
Terminal: 2 Terminal: Duration: 1h 55m

Passenger Contact Details

Name Mobile Number Email Endorsements

Mrs. NIMISHA CHATURVEDI 9904912385 nimishanov29@gmail.com -

Traveller Details
Pax Name Traveller Type Meal Pref. Seat Pref. Ticket Number Airline GDS PNR
PNR

NIMISHA Adult Vegetarian - 0983759209983 Z9HEB KKQ451

CHATURVEDI Hindu Meal

Billing Details
Base Fare : 6100.0

Surcharge and Taxes : 762.0

Fuel Charges : 0.0

Management Fees : 0.0

Processing Fees : 0.0

CGST : 0.0

SGST : 0.0

IGST : 326.0

Grand Total : 7188.0

GST No. : 07AABCB0984E1ZX Fare Type : Refundable

DTS Air Helpline

For Queries and Cancellation (Timings 09:30 AM to 06:00 PM) Monday to Saturday
Call us on: 011-26700300 or E-mail: air.helpdesk@hub.nic.in
Balmer Lawrie Air Helpline: (Timing: 24x7)
Call on: 0124-4603500 / 0124-6282500
 Rules and Conditions
1. DTS Air Helpline number 011-26700300 is available from 9:30 to 6:00 (Mon – Sat). You may also email your concern at
air.helpdesk@hub.nic.in
2. LTC Fares for a sector are highlighted with a Green Background. Flights booked in LTC Fares have Zero (0) cancellation charges.
3. E-Ticket is a non-transferable document. Passenger name cannot be changed.
4. Report at the designated Airport terminal as per the recommended reporting time of the Airline. Airline check-in counters closing time varies
from airline to airline. Certain Airports have enhanced reporting time due to high security checks.
5. Flight Timings are subject to change without prior notice. Please re-check with the Airline prior to departure.
6. For queries such as Departure/Arrival status of Flights, Flight Delays, Terminal Information, Baggage Information, Cancellation Status etc,
users may call the respective service provider Customer Care or the Airline’s helpline/counter keeping in view the information printed on the
ticket. Users may provide the Ticket Number &Airline/GDS PNR for identification.
7. Users should cancel tickets Online through DTS unless it is not feasible to do so. Online cancellation updates the required information in
DTS immediately for any further action such as rebooking/refunds.However if the status is not updated within 10 minutes you may kindly
call the helpline number to get it updated. Ticket for the same day and sector can only be booked after the status is updated as cancelled.
8. In case sufficient time is not remaining for online cancellation of Air Ticket, user may call the Customer Care of Service Provider. Tickets
can be cancelled by contacting the Customer Care of Service Providers and not through the Airline Website. Service Provider numbers are
as follows:
Balmer Lawrie & Co. Ltd.: 0124-4603500/ 0124-6282500
Ashoka Travels and Tours: 022 48946701/9372818685/7738687401
9. In case user is not able to contact service provider he may cancel the ticket directly through airlines also on the following airlinenumbers:
1. Air India : 1860-233-1407
2. Indigo : 0124-6173838
3. Spice Jet : 9654003333
4. Vistara : 9289228888
5. Go Air : 1860-210-0999
6. Air Asia : 8046662222
*Users may also confirm the above numbers from respective websites of Airlines.
10. In case of Offline cancellation DTS Air helpline may be intimated via e-mail to update the status of the cancelled Ticket in DTS for
processing of refunds and records kept your end for future references.
11. Different Cancellation Timings/Policies are applicable based on the Booking Class (S, T, H, etc) of the Ticket. Users may contact the
Airlines or the Service Providers for information regarding cancellation policies. Information regarding Booking Class is available on the final
Booking Page and the DTS Air Ticket Printouts.
12. If a passenger fails to cancel the travel booking and do not report for travel on time, the Airline will consider such passenger as No Show
and refund of fare is not applicable in such cases. The cost is to be borne by the passenger.
13. All refunds will be automatically made to Defence Travel System upon cancellation of Air Ticket. Refunds will be processed as per the
cancellation policies of the airlines.
14. Seat/Meal requests may/may not be realized depending on the participating airline.
Mandatory: All travelers are to ensure that they carry a copy of this e-ticket accompanied with a photo identification
(ID) card as per requirement of security at the airport. ID Cards may include Driving License, Passport, PAN Card,
Voter ID Card, Aadhaar Card or any other ID issued by Government of India. Birth Certificate is a mandatory proof for
infant traveler.

Note:
Refund is applicable to all Air India travelers on the following grounds also:

1. Passenger is asked to perform journey in Economy Class in place of Executive/Business Class by the Airlines.
2. If a Ticket is cancelled directly from the Airlines by the individual.
3. Flight Cancelled by Air India.
Travelers who have opted for Balmer Lawrie to be their service providers, are requested to fill the required form for the same and send it to DTS
through post (for Point 1) or email (for point 2 & 3).
To obtain the required forms user may look for the same on the DTS Home Page (Download Section) or contact Balmer Lawrie Helpdesk at 011-
26700300 or 0124-4603500 /0124-6282500.