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ORIGINAL ARTICLE
Phoniatrics ‘G. Ferreri’, University of Rome ‘La Sapienza’, Rome, and 3Department of Audiology and Phoniatrics,
Second University of Naples , Naples, Italy
Abstract
Objective: The aim of the paper is to describe communication sciences and disorders from a phoniatric perspective,
i.e. from the point of view of medical doctors involved in the rehabilitation management of a communication disorder.
Communication: Communication is a complex behaviour, combining physical and mental events, with the aim of exchang-
ing messages between two or more individuals. Communication is the execution of a task by an individual in his daily life.
Different body structures and functions, as well as environmental factors, strongly impact on communication and related
activities. Communication disorders: A communication disorder is an impairment in sending and/or receiving a message; it
For personal use only.
could be the consequence of a disease, a treatment or an environmental situation. There are several professions, both
medical and non-medical, involved in the management of patients with a communication disorder. The phoniatrician is
the only medical doctor whose focus is the diagnosis and rehabilitation of communication disorders. Taxonomy of commu-
nication disorders: There are several diseases, conditions and situations that can lead to a limitation and/or restriction in
communication. A list of diseases would be misleading in describing possible communication disorders; it might be more
useful to offer a framework of the impaired functions that may lead to a communication disorder. A communication dis-
order taxonomy based on the direct and indirect impairment of voice, speech, language and hearing functions is presented.
Conclusion: The presented taxonomy may contribute to the assessment and management of patients with communication
disorders and represents a framework for clinical research in the different disciplines involved in the large field of
communication science and disorders.
Key words: communication, communication disorders, phoniatrics, taxonomy, voice, speech, language, hearing, ICF
Correspondence: A. Schindler, U.O. Otorinolaringoiatria, Ospedale ‘L. Sacco’, Via GB Grassi 74, 20154 Milan, Italy. Fax: ⫹39 02 50319855. E-mail: antonio.
schindler@unimi.it
(oral, signed, oral-derived, as in Morse code), authors have tried to implement solutions to the
and non-verbal. terminology problem (5,6), but the suggestions for
• Communication messages are conveyed by improvement have never been adopted. In order to
signs: signs include all actions, events and overcome this terminology problem (7), we use the
objects that have a communication value. There terms and definition of the International Classifica-
are three main types of signs: indexes, icons and tion of Functioning, Disability and Health (ICF) in
symbols depending on the relationship between this paper (8).
the sign and what it represents. In indexes, this ICF is not intended to classify diseases, but the
relationship is one of cause and effect and/or consequences of health related problems of patients
physical proximity, as in the case of an auto- with chronic diseases and disabilities, and today it
For personal use only.
nomic response indicative of emotional states; is considered the most relevant classification for
in icons there is a physical resemblance between functioning, disability and health. The ICF was
the sign and what it signifies, as in the case of published by the World Health Organization in
pictures; in symbols, finally, the relationship 2001, and different disciplines, including health
between the sign and what it represents is insurance, social security, labour, education, peo-
arbitrary and conventional and reflects the his- ple with disabilities and several medical specialists
torical, geographical and cultural background were involved in its development. Moreover, one
in which they were created and are used, as in of the ICF aims is to establish a common language
the case of the signs of language (3). for describing health and health related states in
• Messages may have different degrees of sophis- order to improve communication between differ-
tication, ranging from extremely simple to ent disciplines.
extremely complex: ICF is divided into two parts: 1) Part one consists
• Communication is carried out in consequence of three sections: body functions (the physiological
of a desire or need; functions of body systems), body structures (ana-
• Communication is carried out in a given envi- tomical parts of the body) and activity and participa-
ronment, that impacts on the channel capacity, tion (the execution of a task or action by an
the signs used, the complexity and the modality individual and involvement in a life situation, respec-
of the message as well as on the need and desire tively); 2) Part two comprises two other sections –
to communicate. the environmental factors (physical, social and
attitudinal environment in which people live and
If all of these facets of human communication are conduct their lives), and personal factors (the par-
considered, it is not surprising that different disci- ticular background of an individual’s life and living).
plines, ranging from anatomy to physiology, neurosci- The section personal factors is currently included in
ence, psychology, linguistics, education, acoustics, the ICF framework but does not include a list of
sociology and many other fields are involved in the items because it comprises features of the individual
development of communication science. The aim of that are not part of health condition or health states
the paper is to describe communications sciences and but influence how disability is experienced by the
disorders in a phoniatric perspective, which is from individual (e.g. gender, age, coping styles, social
the point of view of medical doctors involved in background, education, profession, past and current
the rehabilitation management of a communication experience). Each of the four classified sections (body
disorder. Following an initial description of structures, functions, body structures, activity and participation,
Communication disorders definition and taxonomy 165
Table I. Communication, its sections and definitions according to the ICF.
Communicating - producing Speaking Producing words, phrases and longer passages in spoken
messages with literal and implied meaning, such as
expressing a fact or telling a story in oral language
Producing – non verbal messages (using Using gestures, symbols and drawings to convey
body language, symbols, drawing and messages, such as shaking one’s head to indicate
photographs) disagreement or drawing picture or diagram to convey
a fact or complex idea
Producing messages in formal sign Conveying with formal sign language, literal and implied
language meaning
Writing messages Producing the literal and implied meaning of messages
that are conveyed through written language, such as
writing a letter to a friend
For personal use only.
Conversation and use of Conversation (starting, sustaining, Starting, sustaining and ending an interchange of
communication devices ending a conversation) thoughts and ideas, carried out by means of spoken,
and techniques written, sign or other forms of language, in formal or
casual settings
Discussion (with one person, with many Starting, sustaining and ending an examination of
people) matter, with arguments for or against, or debate
carried out by means of spoken, written, sign or other
forms of language, with one or more people one
knows or who are strangers
Using communication devices and Using devices, techniques and other means for the
techniques (using telecommunication purpose of communicating, such as calling a friend on
devices, writing machines) the telephone
the mind
- higher level cognitive functions - specific mental functions especially dependent on the frontal lobes of
the brain, including complex goal-directed behaviours such as
decision-making, abstract thinking, planning and carrying out plans,
mental flexibility, and deciding which behaviours are appropriate
under what circumstances;
- mental functions of language - specific mental functions of recognizing and using signs, symbols and
other components of a language
- mental functions of sequencing - specific mental functions of sequencing and coordinating complex,
complex movements purposeful movements
- experience of self and time - specific mental functions related to the awareness of one’s identity, one’s
body, one’s position in the reality of one’s environment and of time
Sensory functions
- seeing functions - sensory functions relating to sensing the presence of light and sensing
the form, size, shape and colour of the visual stimuli
- hearing functions - sensory functions relating to sensing the presence of sounds and
discriminating the location, pitch, loudness and quality of sounds
- vestibular functions - sensory functions of the inner ear related to position, balance and
movement
- proprioceptive functions - sensory functions relating to sensing the relative position of body parts
- touch functions - sensory functions relating to sensing surfaces and their texture or quality
Voice and speech functions
- voice functions - functions of the production of various sounds by the passage of air
through the larynx
- articulation functions - functions of the production of speech sounds
- fluency and rhythm of speech - functions of the production of flow and tempo of speech
functions
- alternative vocalization functions - functions of the production of other manners of vocalization
Functions of the respiratory system - function of inhaling air into the lungs, the exchange of gases between
air and blood, and exhaling air
Activities and Interpersonal interactions and Actions and tasks required for basic and complex interactions with
Participation relationship people (strangers, friends, relatives, family members, and lovers) in a
- basic, complex and general contextually and socially appropriate manner
interpersonal interactions
- relating with strangers
- formal, informal, family and intimate
relationships
(Continued)
Communication disorders definition and taxonomy 167
Table II. (Continued).
Education
- informal education - learning at home or in some other non-institutional setting
- preschool, school education - learning at an initial level of organized instruction, designed primarily
- vocational training, higher education to introduce a child to the school-type environment
Major life areas
- education Tasks and actions required to engage in education, work and
- work and employment employment and to conduct economic transactions
- economic life
Community, social and civic life Actions and task required to engage in organized social life outside the
family, in community, social and civic life areas
Environmental Products and technology
factors - products and technology for - equipment, products and technologies used by people in activities of
communication sending and receiving information
Natural environment
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Different body functions are also necessary impact, could include the following: products and
and contribute to communication (Table II). technology for communication, products and tech-
Voice, speech, language and hearing have always nology for education, light, sound, air quality, support
been considered the functions contributing the most and relationships, attitudes, services, systems and
to communication. However, many functions are policies. For instance, an anarthric adolescent with
required to use voice, speech, language and hearing cerebral palsy could have a severe limitation in com-
functions in communication activity and participa- munication; however, the implementation of a simple
tion. Furthermore, given the communication facets product for communication, as a communication
described previously, there are many more functions board, could improve his communication limitation.
involved in communication (Table II). For instance,
if you are communicating a complex subject to a
Communication disorders
friend, first you need to be awake and conscious, then
you need higher level cognitive functions to organize A communication disorder is an impairment in send-
your ideas properly, and finally you will use your ing and/or receiving a message. This could result as
speech and language functions to express your ideas. a consequence of a disease, as in the case of a deaf
At the same time you will need your seeing functions patient who cannot hear an oral message, the conse-
in order to analyse your friend’s feedback coming quence of a treatment as in the case of a patient
from his facial expressions. who cannot speak after a total glossectomy, but it
With regard to many other activities and partici- could also be the consequence of an environmental
pations, communication could be influenced by sev- situation as in the case of wolf children, when chil-
eral environmental factors (Table II). Environmental dren grow up with minimal human contact. There
elements that may be considered important factors in are several professions, both medical and non-
human communication, as they each have their own medical, involved in the management of patients with
168 A. Schindler et al.
a communication disorder. On the one hand, there for rehabilitation planning. In the wide field of
are many non-medical professions that take care of rehabilitation, procedural interventions might be
people with a communication disorder: speech and divided into restorative and compensatory interven-
language pathologists, occupational therapists, psy- tions. Restorative interventions are directed toward
chologists, psychomotor specialists, teachers for the remediating or improving the impaired function;
deaf, special education experts, pedagogists, engi- compensatory interventions, on the other hand, are
neers and many others; each of these professions has directed toward promoting optimal functioning using
its own perspective and goals, but the speech and residual abilities. The taxonomy reported here high-
language pathologist is the only non-medical profes- lights the functional systems that are impaired and
sion entirely devoted to the assessment and manage- might be improved through restorative interventions,
ment of communication disorders. On the other without considering the preserved functional sys-
hand, there are different medical specialities treating tems. For example, a stroke patient with a language
diseases that impair key structures or functions for disorder due to damage of the language areas (apha-
communication: otolaryngologists, neurologists, psy- sia), may improve his language function through
chiatrists, physical medicine specialists, child neu- restorative interventions; at the same time he also has
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rologists, plastic surgeons, neurosurgeons, etc. The a very high chance of improving his non-verbal com-
phoniatrician is the only medical doctor whose focus munication as a result of compensatory interven-
is on the diagnosis and rehabilitation of communica- tions, using other preserved functional systems, such
tion disorders. For example, if a patient has a com- as the intellectual and psychosocial functions. On the
munication disorder due to an aphasia following an other hand, a stroke patient with diffuse brain dam-
ischaemic stroke, it is the neurologist’s role to estab- age has an impairment of several intellectual func-
lish the diagnosis of an ischaemic stroke, treat it and tions and may only use restorative interventions for
prevent further complications, while it is the phonia- both language and communication improvement.
trician’s role to understand the impact of the brain The taxonomy presented here is applicable to the
lesion on the patient’s verbal and non-verbal com- entire age spectrum, from a developmental age to geri-
For personal use only.
munication and thus establish a rehabilitation pro- atric age: communication disorders may involve chil-
gramme to be implemented. At the same time, while dren, adults, the elderly and the extremely elderly.
a nurse gives medications and takes over many
aspects of this patient, the speech and language
pathologist, applying his own assessment and reha- Voice disorders
bilitation protocols, rehabilitates the communication Voice disorders are a large spectrum of conditions
disorder in collaboration with the phoniatrician. characterized by deviation in pitch, intensity or
quality of the voice, and may involve the entire
Taxonomy of communication disorders age spectrum. They might be due to a body struc-
ture impairment (laryngeal alterations) and are thus
There are several diseases, conditions and situations called ‘organic voice disorders’; another group of
leading to communication limitation and restriction. voice disorders is related to a neuromuscular control
A list of diseases, as can be found in the International of the voice modification and they are called ‘move-
Classification of Diseases (ICD) (9), even if well ment disorders’. A large group of voice disorders,
structured and organized, would be misleading and however, is neither organic nor movement disorders,
incomplete in describing communication disorders. and may be psychogenic or related to altered laryn-
A better framework for the field would be to analyse geal kinesiology (‘functional voice disorders’).
the functions that, once impaired, lead to a commu-
nication disorder. Even if several functions contrib-
ute to communication activity and participation,
Speech disorders
and need to be considered in a rehabilitative perspec-
tive, only the impairment of voice, speech, language The term ‘speech disorder’ covers an extremely large
and hearing functions are used for communication group of conditions, since different structural and
disorder taxonomy. Other functions that significantly functional systems contribute to speech. Motor speech
contribute to communication, as intellectual func- disorders result from neurological impairment affect-
tions, are considered in this taxonomy as long as they ing motor planning and programming (apraxia of
impact on voice, speech, language and hearing. Thus, speech) or execution of speech (dysarthria). They may
in the taxonomy here reported (Table III), aetiology involve children, adults or geriatric patients. Fluency
does not play a role; on the contrary, the system is disorders are deviations in the flow and rhythm of
based on the functional systems that contribute to speech and develop in childhood, even if manifesta-
communication. This kind of taxonomy is very useful tions may last the whole lifetime; in rare cases fluency
Communication disorders definition and taxonomy 169
Table III. Taxonomy of communication disorders.
Voice Voice disorders (dysphonia) Deviation in pitch, intensity or quality of the voice due to laryngeal
- organic voice disorder (organic), kinesiology (functional) or neuromuscular control of the
- functional voice disorder voice (movement disorder) modification
- movement disorder
Speech Motor speech disorders Speech disorders resulting from neurologic impairment affecting
- dysarthria complex movements sequencing (apraxia of speech) or execution of
- apraxia of speech speech (dysarthria)
Fluency disorders Deviation in the flow and rhythm of speech with involuntary
- stuttering repetitions, prolongations of sounds, syllables, words, or phrases and/
- cluttering or involuntary silent pauses or blocks (stuttering) or with rapid
utterances and many elisions, transpositions and omissions (cluttering)
Organic speech disorders Speech disorders resulting from speech structures impairment due to
malformations (e.g. cleft palate), medical treatment (e.g. glossectomy),
or trauma
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Articulation (phonetic) disorders Speech disorders based on difficulty in learning to physically produce
the intended phoneme
Auditory based speech disorders Speech disorders due to reduced or absent auditory feedback (hearing
function)
Language Primary language disorders Language disorders not due to hearing, mental, neurologic, psychosocial
- aphasia disorder or cultural restriction. The language disorder may be due to
- specific language impairment a damage of brain language areas (aphasia) or to a dysfunction in
- phonological disorder phonological (phonological disorder) and lexical and grammatical
- developmental dyslexia oral (specific language impairment) or written (developmental
dyslexia) language acquisition
Secondary language disorders or language Language disorders resulting from an impairment in a function
disorders due to: different from language (hearing, intellectual function, higher level
For personal use only.
disorders are not developmental but acquired, follow- and written language can be impaired. Language
ing brain damage. In the case of stuttering they are disorders may affect the entire age spectrum and are
characterized by involuntary repetitions, prolonga- divided into two main groups: primary language dis-
tions of sounds, syllables, words, or phrases and/or orders and secondary language disorders. While sec-
involuntary silent pauses or blocks. Cluttering, instead, ondary language disorders are due to an impairment
manifests with rapid utterances and many elisions, of a function different from language, in primary lan-
transpositions and omissions and is often considered guage disorders only the language function is
a disorder of the thought processes preceding speech. impaired. Primary language disorders can be acquired
Organic speech disorders result from speech structure or developmental. Acquired primary language disor-
impairment due to malformations (e.g. cleft palate), ders are due to damage to brain language areas.
medical treatment (e.g. glossectomy), or trauma; they Developmental primary language disorders may
may involve the entire age spectrum. Articulation dis- involve only the phonological component of spoken
orders, also called phonetic disorders, are develop- language (phonological disorder), as well as all of the
mental speech disorders based on a difficulty in different language subsystem (phonology, lexicon,
learning to physically produce the intended phoneme. grammar and pragmatics) and are called specific lan-
Finally, auditory based speech disorders are due to guage impairment; furthermore, in an increasing
reduced or absent auditory feedback, and may affect number of cases only the written language function
whoever develops significant bilateral hearing loss. is impaired (developmental dyslexia).
Secondary language disorders include a large vari-
ety of diseases and conditions. They include: language
Language disorders
disorders due to a severe/profound hearing problem
Language disorders are the main and more complex in children under three years of age; language disor-
group of communication disorders; both spoken ders secondary to the impairment of a specific mental
170 A. Schindler et al.
function, the psychosocial mental function, as in Declaration of interest: The authors report no
the autistic spectrum; language disorders due to a conflicts of interest. The authors alone are respon-
severe intellectual impairment, as in the case of men- sible for the content and writing of the paper.
tal retardation and dementia, or to a higher level cog-
nitive impairment, as in the case of diffuse brain
damage. Finally, an increasing number of patients References
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