Ministry of Education, Culture and Research

Academy of Economic Studies of Moldova

National College of Commerce

Individual work
In English Business

Teacher: Andoni Ina

Student : Eni Adrian

Chisinau, 2019
Unit 1: Business negotiation

Task 1: During the negotiation process:

a) Establish a positive emotional climate as soon as possible;

b) Remember that plain speaking often is valued highly. Do not be offened if an American
speaker, for example, speaks very directly. There is often a sharp distinction between the
private and the public person;
c) Set the structure of the negotiations and establish a climate of agreement early by
agreeing a procedure;
d) Define the function target of each session to avoid unreal expectations;
e) Follow the agreed structure and give signposts and signals throughout;
f) Establish a process of checking and cross-checking early on to avoid misunderstandings
and confusion;
g) If something is not cleat, say you do not understand or ask for clarification. No loss of
face is involved;
h) Use the techiques of restatement and review to check the other side`s position or to buy
time to think;
i) Use polite and tentative language to avoid the impression of arrogance or insensitivity
when asking for information or putting forward proposals, e.g. Could we ask how
much ...? rather than How much ...? or We foresee the need for... rather than We want... ;
j) Never say no to proposal or idea. Present a counter-proposal or identify the positive
aspects of the proposal before declining it with an apology and an expression of regret;
k) Never say something is impossible. Say that it could be difficult or problematic;
l) Say yes to the person if you have to say no to the idea;
m) Whenever possible, emphasize common ground and stress the positive aspects of the
dialogue. Eliminate the negative aspects by reducing them to objective problems that
need to be solved in a spirit of collaboration.
Some important Don`ts:
 Don`t threaten the other side. Influence them instead. Help them to understand your
position and show how their interests may be served if they understand yours.
 Don`t become involved in a back and forward argument in which every point has to be
defendend and justified.
 Don`t voice assumptions about the other side`s interests or positions.
Task 2: Translate into English

Under the current conditions, when more and more companies specialize in commercial
exchanges with foreign partners, the both: the importance and the degree of difficulty of the
commercial negotiations increase themselves. There are a lot of situations formed by a variety of
interests, sometimes even conflicts of interests, which can only be solved by correctly applying
the principles of conducting negotiations and by properly talking about the intentions, by
formulating the argument in such a way as to obtain the expected effect.
In broad lines, the commercial negotiations include the following steps: a. The opening of
discussions, the creation of a favorable atmosphere for the development of the negotiations,
winning the partner’s goodwill; b. A short presentation of the company, of the experience in
production/service provision/in business etc., emphasizing the quality of product/services and the
partners’/customers’ trust; c. The presentation of the given good/service; d. Detecting the
partner’s necessities and intentions and giving a solution; e. The demonstration (for example,
based on prospectuses and functions); f.The argumentation (of the price, delivery conditions etc.)
and the rejection of the partner’s objections; g. Preparing the finish lines of the discussion by
inventorying the main points discussed; h. Finishing the negotiations; i. The conclusion of the
discussion/meeting.

Unit 2: business letter:

 Business letter

Termopump Inc.Ltd.
9 King Street
Los Angeles, California 4005

31 April 2019
Eni Adrian
Accountant,manager.
RoyalJob . LTD.
765 Picckney Avenue
UK, London

Dear Adrian,

I am writing you concerning a recent purchase of windows. Approximately

two weeks ago on 1 April I ordered a total of 50 windows for Termopump
Inc. via RoyalJob client webpage. I received an email notification one day
later confirming the receipt of payment and the shipment of the windows.
According to your website, shipments should reach their destination within
8 business days of being sent, but I have yet to receive the widgets. Do you
have any information on what may have happened to delay the shipment or
where the shipment is currently?

I have worked with RoyalJob Inc. in the past and have the greatest
confidence in your products and customer service. We need the shipment of
windows soon. Thank you for any help you might be able to offer.

Sincerely,

Richard Conveyer
Co-President of Termopump Inc.
rick.vrrum.vrumm@ termopumpinc.com
Unit 3: What is accounting and how does it work?
Task 1: Vocabulary:
1. Inheritance - moștenire;
2. Financial accounting – contabilitate financiară;
3. Liabilities – pasive;
4. Bookkeeping – ținerea documentulor contabile;
5. Transaction - tranzacție;
6. Owner – proprietar;
7. Assets - active;
8. Plant - fabrică;
9. Managerial accounting – contabilitate de gestiune.
10. Chartered accountant - expert contabil;

Task 2: Matchthe following wors with their explanations in the column

on the right:

1. Career – e. profession;
2. Heir – d. somebody who inherits something;
3. Owner – f. someone who has the right of property over something;
4. Field – b. area of study;
5. Inheritance – g. what somebody receives, usually after the death of a relative;
6. Hair – c. what grows on our heads;
7. Bookkeeping – h. the process of recording information in account books;
8. Purchase - a. make an acquisition.

Task 3: Translate into English from Romanian:

1. Care este momentul oportun pentru vânzarea pasivelor unei societăţi comerciale?
2. Profesia de contabil presupune exactitate, răbdare şi perseverenţă.
3. Vânzarea reprezintă principala prioritate a fiecărui producător.
4. În această fabrică lucrează peste 500 de angajaţi
5. Avem nevoie de un expert contabil pentru soluţionarea acestei situaţii.

1. Which is the right time to sell the liabilities of a company?

2. The profession of accountant needs exactness, patience and persevernce.
3. Selling is the main priority of each manufacturer.
4. More than 500 employees work in this factory.
5. We need an expert accountant for solving this situation.

Task 4: Would you like to be an accountant? Motivate your answer.

No I would not because I think that this profession is not for me . It is too difficult and it
needs a lot of responsability and time spent on it but I am a free kind of person that can not stay
in one place and can not be responsable for everything .

I think that for being a good accountant the subject needs to study more serious than me.

Unit 3: The basic account books

 Task 1: Vocabulary:
1. Tax return – declarație de impozit;
2. Cash – book – registru de casă;
3. Overheads – costuri indirecte;
4. Delivery – livrare;
5. Ledger – cartea Mare;
6. Cash – flow – flux de numerar;
7. Invoice – factură;
8. To post – a trece dintr-un registru contabil în cartea mare.
9. To forecast – a previziona;
10. Shipment – expediere, transport;

Task 2: Match the following wors with their explanations in the column on the
right:

1. Forecast – f. predict;
2. Production costs – d. all the expenses made in order to manufacture something;
3. Bookkeeping – h. recording transactions in account books;
4. Ledger – b. the account book that shows all the transactions of a company and their
result;
5. Vouchers – c. documents justifying a payment made;
6. Unit price – a. the price charged per item;
7. Total price – g. the total amount due for all items;
8. Receipt – e. confirmation of a payment made;

Task 3: Translate into English from Romanian:

1. Costurile de expediere pentru acest bagaj sunt de 50 Ron.

2. Toate operaţiunile sunt înregistrate în registrele contabile.
3. Acesta este preţul total al mărfurilor care vor fi fi exportate.
4. Am nevoie de toate detaliile legate de transportul acestor bunuri.
5. Bilanţul contabil se depune numai după ce a fost certificat de o firmă de audit.

1. The delivery cost for this package is 50 RON.

2. All transactions are being recorded in the ledgers
3. This is the total price of the goods that are going to be exported.
4. I need all the details about shiping cost for these goods.
 5. Account book is submitted only after it has been certified by an audit firm.

Task 4: Write down several words related to the word ,,job”.

job-knowledge,proffession,boss,colective,tasks,remmuneration,bills,taxes,schedulle,etc.

Unit 5: The basic accounting equation

Task 1: Vocabulary:
1. Liquid assets – lichidități.
2. Warehouse – depozit;
3. Headquarters – sediul unei societăți;
4. Sharehoulder`s equity – cpitaluriproprii;
5. Tangible assets – imobilizări corporale;
6. Intangible assets – imobilizări necorporale;
7. Treasury bill – bon de tezaur;
8. Copyright – drept de autor;
9. Securities – titluri de valoare;
10. To make a withdrawal – a face o retragere;

Task 2: Match the following wors with their explanations in the column on the
right:

1. Personnel – g. staff;
2. Assets – c. everything a company owns;
3. Liabilities – d. everything a company owes;
4. Accounts receivable – f. money ecpected to arrive;
5. Accounts payable – h. money to be paid;
6. Papers – a. documents;
7. Make a withdrawal – b. take money from an account;
8. Liquid assets – e. funds readily available.

Task 3: Translate into English:

1. Dosarul roşu, cel cu documente, era ieri aici pe birou. Acum nu îl mai găsesc. L-ai luat tu?
2. În acest depozit este foarte multă marfă. În curând vat rebui să închiriem un alt spaţiu de
depozitare.
3. Tatăl meu mi-a spus să nu mai fac un alt împrumut la bancă deoarece am deja multe datorii.
4. Poţi să retragi o sumă considerabilă din contul tău, însă data viitoare când vei avea nevoie de
bani,va trebui să găseşti o altă soluţie.
5. Familia lor deţine 50 de ha de pământ, trei case înafara oraşului şi două apartamente.

1. The red folder with papers was here yesterday. I do not found it now. Did you take it?
2. In this warehouse are a lot of goods. you will need to rent another warehouse soon.
3. My father told me not to make another loan, because I already have a lot of dats.
4. You can withdraw considerable amount from your account, but the next time you need
money, you will have to find another solutions.
5. Their family owns about 50 ha of land, three houses outside the city and two apartments.

Task 4: Do you think it is safe to keep money in a bank? Morivate your

answer.

No,I do not think so, I have another point of view on this topic. I think that if you want to keep
safe all your money you need to keep them in another form than liquid you need to buy things
or invest them in something that will gain you profit in the future. There is a risk about keeping
money on an bank account because there is a possibility that that bank will be closed tomorrow
and that your money can be stolen after some robbers stole all the money from their safe.