BackOffice Manual

! ! SPRING BackOffice 2.
x User Guide
2.01
SPRING Platform BackOffice 2.x

User Guide
Rev 2.01
Copyright © 2015-2017 BetConstruct. All rights reserved.
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! ! SPRING BackOffice 2.x User Guide
2.01
REVISION HISTORY
Rev # Description Approved Executed Date

27.06.201
2.01 Content of a new release was refurbished M. Essa I. Mukhsiyan 7
Contents
Contents 2
INTRODUCTION 4
1. LOGIN SECTION 4
1.1 Signing In Stage 4
2. Top Cap;on 6
2.1 UserNick menu 6
2.1.1 Change Password 7
2.1.2 SeGngs 7
3. Menu Side Bar 8
4. Dashboard Sec;on 9
4.1 Overview 9
5. Odds Feed 11
6. User Management 12
6.1 User Management 12
6.1.1 User Details 13
6.1.2 Permissions 14
6.1.3 Log History 18
6.1.4 Add User 19
6.2 Partner Permission Roles 21
6.2.1 Overview 21
6.2.2 Permissions Roles History 24
7. Players 25
7.1 Add Player 26
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7.2 Player List 27

7.2.1 Find Player 28
7.2.2 Search Player Dialog 30
7.2.3 Player 31
8. REPORTS 48
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INTRODUCTION
This document was created for administering BetConstruct SPRING platform resources.
The structure of document for convenience purposes is organized the way reminding the system’s modular
hierarchy.
The document is a subject of constant modifications and updates in line with software further developed
on regular basis. Please, keep an eye on Revision history for having always fresh and updated document
revision at hand.
1. LOGIN SECTION
1.1 Signing In Stage

This User Guide is dedicated for bookmaker companies’ administration personnel.
Click on this s/w product icon on the desktop to launch program

In the login dialog box enter your User name and password so that system could authorize
you.
Click Sign In button.
Fig 1-1 Sign In dialog box
If User has already logged in on a different computer, he/she will be inquired to confirm with keep logging as
this may terminate the previous session. Thus, using the same user account is not recommended.
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Fig 1-2 Warning message: Another logging with same details
User can be asked to change a password. To do this he/she must to input a new password that is different
with the two last passwords (see Fig 1-3).
Fig 1-3 Changing password
Enter an old password

Enter a new password in appropriate field.
Repeat the new password
Click Change Password button.
If User was logged out because of repeated login details, he/she will be notified about it with pop-
up message on the screen.
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Fig 1-4 Warning message: Logged out: Inacceptable Login details
2. Top Caption
The start page of the system includes a top caption area where some controls are located. The collapse/
expand selector - ! , a timer indication that shows time synchronized with your computer  
clock - ! , user nickname with menu that contains the following options when expanded:
Change Password, Settings, Log off, see Fig 1-5:
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Fig 1-5 User menu with options
2.1 UserNick menu
This menu contains functionalities related to user authorization:

− Change Password
− Settings
− Log off
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2.1.1 Change Password
As Shown in Fig 1.2.1, to change your password you need to enter current password, new password and
then repeat the new password, see Fig 1-6:
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Fig 1-6 Change Password box
The password shall meet the minimal requirements such as: having not less than 8 characters, having small
letters and at least a capital letter, min one numeral and one special symbol, something like Qwaszx111*77.
2.1.2 Settings
As shown in Fig 1-7, there are the GMSP general settings that can be explained in the coming figures.
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Fig 1-7 General settings
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Here you may set the system language, select and set a timezone, currency for reports, Partner for reports,
and turn on/off notifications.
Partner for reports section is available only for partners, who have more than one website with different
partner IDs; it is switcher logic to switch from one Skin data to another.
Notification section is intended to enable/disable notifications on the GMS, currently that include
notifications for deposit/withdraw requests and payments, registrations and logins on the websites, with
plans to add super bets, internal message and feedback on the platform to it.
Language icon - ! , see Fig 1-5: without opening the settings section, you
can select the desired Language of the GMSP by selecting from the available
languages.
Please Note any new language is easily added, we do provide a JSON file for
! translation that can be easily uploaded.
Another icon at the Top Caption is a Help Desk icon - ! . When you are clicking on
helpdesk icon, you are redirected to Help Desk section where you can open a ticket
for a development team to fix a bug if any.
3. Menu Side Bar

As Shown in Fig 1.3, you can access any part of the GMS by selecting from the
menu sidebar
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4. Dashboard Section
This section describes a program dashboard – the place where user or partner can control and
manage gaming information from.
4.1 Overview
On this page our Partner can see brief and useful reports on business, and not only these.
The view includes the following modules:
● New Registration Today, number of Deposits and Total of Deposits.

● Active Players Today, number of Deposits and Total of Deposits.
● Casino Bets.
● Sport Bets.
Fig 4-1 Dashboard Overview
− Scroll down to see all modules. 
− You can see the reports for a specified time period - Today, Yesterday, Last 3/7/30 days
− Click on Settings icon in the upper right corner. It allows selecting the modules you want to be
displayed on the dashboard. Click Settings icon, a window ‘Dashboard’ comes up.
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Fig 4-2 Dashboard Settings
− From the list in ‘Possible Columns' select the modules you want to be displayed in the dashboard. If
you want to move them all, select check box (1) above the list at the right upper corner.
− Then click icon (2) to move selected items.
− Click Save button to save the results of changes.
− In the same way you can exclude the module(s) you do not wish to see on the dashboard.
Just select module(s) from Current list and move it/them out by clicking >> icon.
− Click Save button to save changes.
Besides, you can choose the layout of the modules.
− Click edit icon In edit mode you can drag and drop modules all around so that one module
could swap with another.
− Put them in the preferred order and then select save button at the bottom of the page to save
changes. 
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5. Odds Feed
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6. User Management
This section is dedicated to describing the basics of management the users and how permissions are set. It
consists of two sub-sections:
1. User management
2. Partner's permissions
6.1 User Management

On this page you can find a list of all users and the main user info such as: User ID, Username, First/
Last name and Status. Also, you can use a search machine to find user data. The appropriate search
box is located in the top right corner of the page.
Fig 6-1 Users section controls
For easy navigation through user list pages, use page numbering functionality located at the bottom of
Users page. Click the page number you wish to be navigated on.
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6.1.1 User Details

To look through detailed user info click action icon
Fig 6-2 Users details view
User Info contains:
● User Id – unique number

● User Name – user nickname
● Status – opened/closed
● Created – date of registration
● Password
● First/ Last Name
● Address
● Phone
● Email
User info can be edited:

▪ Click edit button.
▪ Make changes
▪ Reset password, and then
▪ Press Save button.
In this subsection you can see the notes by administrator. There are three columns:
− Date
− Username – who wrote the note/comment
− Use Time period filter to specify your search.
− To leave a message click on Edit button, 'Add note' window appears (Fig 6-3).
− Write a message and save it.
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Fig 6-3 Add Note window
6.1.2 Permissions
This section consists of two subsections: Permission Roles and Individual Permissions
6.1.2.1 Permission Roles

In this field you can assign to or clone, add or delete permission role of User.
Fig 6-4 Permission Roles window
You can see here, which roles have already been assigned to User. Info icon (2) provides with information
about what permissions are included in the role.
Assign permission role

− To add permission role to User, click Add icon (3)
− From 'Nothing Selected' drop-down menu, select a permission role (see Fig 6-5 below).
Fig 6-5 Selecting a Permission Role
When a role was selected, it appears in the upper row.
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Fig 6-6 selecting a role
- You can create as many permission roles as you wish by clicking Add icon (3).
- Then click save button at the bottom of the page.
- Otherwise, select Cancel button to discard your changes and turn off the edit mode.
Delete Permission Role

- To delete a permission role of User, first, click on Edit button. The Delete icon appears in
Action column in front of each permission role.
- Select the permission role you want to delete and then click ‘Delete’ icon. It turns red. Double click
cancels your selection.
- Save changes.
In Edit mode you can both: add and delete items simultaneously.
Exclude Permissions from the Role
1. If you need to exclude permission from the role, click Edit button.
2. Then select Permission Role and click info button. 
For example, you want to remove the Edit template and Edit Segment permissions for CRM Editor
Role of the selected user.
1. Deselect the check boxes.
2. Click Save button at the bottom of the page.
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Although the user is assigned to CRM editor role but only two permissions left available for him.
Clone Permission Role
You can copy a set of permissions of any user. There are the drop-down menu and Clone button in the
right top corner above the table, and those allow you to copy a set of permissions of any user.
Fig 6-7 Clone controls
1. First, turn on Edit mode by clicking on edit button - .

2. Select from the drop-down list any user whose permissions you want to copy.
Fig 6-8 selecting a user for cloning
3. Click Clone button. A set of permissions appears in the column “Permission Roles'
Fig 6-9 Cloning completed
4. You can see some deactivated permissions that were assigned to a role but not given  
to a cloned user. It is also possible to activate them for new user by checking.
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Fig 6- 11 Activating additional permissions
5. Besides, you can also exclude any permission you don't want to grant to a new User with 
using unchecking.
6. Save changes using save button at the bottom of the page.
In case of cloning all previous permission roles of User are dismissed.  
After cloning it's possible to add any permission role if needed.  
How to add permission role(s) is described above.
6.1.2.2 Individual Permissions

In this subsection you can learn how to assign individual permission roles.
1. To add individual permissions click edit button.
Fig 6-11
2. As you can see, there are two columns - ‘Given’ and ‘Not Given’.
3. Scroll down and select permissions in ‘Not Given' column by checking.
4. Click << icon in the space between the columns to move selected items into the ‘Given’  
column.
5. To remove any permission from User list, select it from “Given' column and click >> icon.
6. Save changes by clicking save button.
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6.1.3 Log History

1. By clicking the icon you can look through User log history.
2. Use Time Period filter to specify your search time limits.

3. Report contains information about all changes in user profile.
Date and Time – when corrections were made.

User ID – who made corrections.
IP – IP address of User.
Field – Name of edited field.
Old – previous record.
New – new record.
To go back to User list, use the breadcrumbs strip.
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6.1.4 Add User

There is an icon on the upper menu next to the search engine:
1. Click it to create a new User.
2. Fill in all required fields and click Save button.

If everything is correct and all required fields are filled out, you get a message:
Now detailed user information is available. You can leave notes, assign/clone
permission roles or give him individual permissions.  
How to edit user info and assign permission roles is explained above.
3. Save changes by using save button.
For going back to User list use breadcrumbs strip.
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6.2 Partner Permission Roles
6.2.1 Overview
To view or perform tasks in the Partner UI you can use many permissions. These permissions are
created in the Back-end and they are standard for all Users.
Partners are NOT allowed to create individual permissions.
Users by means of UI are assigned to permissions that allow/restrict them for using the UI. These
permissions are assigned within the Partner UI. To ease this process the Permission Roles are used. Each
role contains a subset of standard permissions. Those normally are created around roles inside the
company so that to simplify the management of permissions. Partners have FULL management/control
over Permission Roles within their UI and can create the new ones and assign them to Users.
On the page a list of Permission Roles is shown.
Fig 6-12 Sample table of Permission Roles
The table consists of five columns:
– by clicking on the Action button you will see detailed information, it provides a list of  
Action
permissions that have already defined for the role
Role Name – name of a permission role
Permission
s – number of permissions included in the particular role
Users – number of users assigned to permission role
Last
update – the last date the permission role was edited
To make your search faster use a grid in the right top area, above the table. 
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Add Permission Role

1. To add a new role click on Add icon ‘+’. It turns red when you hover a cursor over item. 
A new row appears above the list:
Fig 6-13 Adding a new role
2. Enter name of a new permission role and then select save button.
Fig 6-14 Adding a new Permission Role
3. If a new role created successfully, you get a message:
Fig 6-15 A message that role creation succeeded
You can also make any corrections in edit mode.
Assign Permissions to Permission Role
1. To assign permissions to the role, select Permission role and click Action icon.  
In Permission subsection you can see which permission is included or not in  
the selected role.
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Fig 6-16 Permissions: Available permissions view
2. To include permissions turn on - edit mode and select permissions from 'Not Given'  
column.
3. Move them into 'Given' column by using << icon in between the columns.  
In the same way you can remove permissions from “Given’ column to ‘Not Given’ by using 
the button with oppositely oriented arrows
4. Click Save button.
Besides, there are another two columns in 'Users' subsection - ‘Given’ and ‘Not given’.
Fig 6-17 Users: Assigning selected roles to Users
All users who used to be assigned to selected permission role are available in ‘Given’ column.  
All users having not such a role are available in ‘Not given’ column.  
− To add or remove any user from these columns, turn on - edit mode and find user.
− You can also type username in search box.
− Select check box and move user(s) using <<, >> icons.
− Click save button to save changes.
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6.2.2 Permissions Roles History
1. You can look through Permission Roles History by clicking the icon .
Fig 6-18 Permissions Roles History enabling
2. Define your search by using Time Period filter.
Fig 6-19 Specifying search details
The report contains information about when and what kind of individual permission are added/excluded
to/ from permission role, and a user name who was assigned to the role.
To make your search faster use a grid above the report.
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7. Players
This Section contains all data about platform players and is divided into two sections:
1. Add Player
2. Player List
Fig 7-1 Players Overview
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7.1 Add Player
If you wish to add a new player, select ADD PLAYER in sub-menu.
▪ Fill in all required fields (Fig 7-2):
Fig 7-2 Add Player
• Username shall be unique over whole website.
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• First Name of player.

• Last Name of player.
• Gender
• Email address, which cannot be registered before on the website.
• Phone Number, not mandatory.
• Birthday, some websites registration starts from18 years old which others may have restrictions like
23+ in Estonia.
• Currency of player transactions and it cannot be edited later.
• Account is opened/closed, closed here means blocked.
• isResident, a non obligatory field, determines if player is resident of the country he lives/registers
from, required if taxes are applied on websites on players as in Russia, where tax value differs if
player is resident or not.
• Activate/Deactivate Loyalty program, it is a non obligatory field, determines if player is subscribed or
not to loyalty program that will be explained later in this document.
• Password, mandatory and shall follow website minimum requirements of minimum 8 characters,
small letters, capital letters and minimum one number.
• Account Holder, a non mandatory field, can be provided later by player to Risk management or to
support to verify his identity, where it shows the bank account holder name as in document.
• Middle name, Non mandatory.
• Address, Non mandatory.
• Language, Non mandatory.
• Mobile Number, Non mandatory.
• Region, country of registration, this field is mandatory.
• Time Zone, not mandatory.
• Cash desk name, Non mandatory, selecting the name of cashdesk where player registered linking
the player to that cash desk.
• Is Test, Non mandatory, categorizing that player as real or test account.
• Subscribed to SMS, Non mandatory, avoid sending any SMS to that player if not subscribed.
• Subscribed to email, Non mandatory, avoid sending any emails to that player if not subscribed.
▪ Click Save button to save new player.  
After saving you can see detailed information on player such as Player KPIs, Social Preferences,
Sportsbook Settings, etc.). All these fields are editable, as described in the above.
7.2 Player List
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7.2.1 Find Player
The Find players view allows the Partner to search players by specifying any of known details. If a field left
empty then all possible values for that field matched. The possible search criteria are:
● Main - the key information on players.

○ Registration Date - the Partner can specify the time period within which players were
registered. Both, From and To fields are included.
○ Username - the Player can be found by his/her exact username.
○ Player ID - allows the Partner to find the player by his/her exact player ID.
○ External ID – allows API Partners to find the player by his/her ID on their platform.
○ Nickname - the Partner can specify either the full nickname of some part of it.
○ Region - allows the Partner to find the player by his/her registration country.
● Personal - personal data provided by player.
○ Last Login Date - the Partner can specify the time period within which players last logged
into website Both, From and To fields are included
○ First name, Middle name, Last name - either the full name or part of it could be specified.
○ Phone, Mobile - either full number or part of it could be specified.
○ Gender - can be specified just to show a player belongs to given gender.
○ Promo Code – related to a code player used within registration.
○ Cash Desk - Related to a specific cashdesk where player has registered.
○ Registration Source – whether player registered via mobile, web, IOS, Android, tablet,
terminal, etc.
○ Affiliate ID, Btag – where affiliate ID represents the agent ID, Btag represents the affiliate’s
Btag automatically generated when player registers via affiliate website.
○ Personal ID - either full personal document ID of player or any part of it could be specified.
○ IP Address
○ Birthday - can be specified to show if player was born on that date.
○ Email - either full email address of player or any part of it can be specified.
○ City - either full city name of residence of player on any part of it can be specified.
○ Currency – List of currencies available on website, to find players who registered under a
specific currency from that list.
○ Client Category - to find players under specific category “Low risk, mid risk, etc”
● Financial - financial information of player
○ Minimum Balance - can be specified to show only if player has at least the specified
amount of funds.
○ Maximum Balance - can be specified to show only if player has at most the specified
amount of funds.
○ Sport Profitness From to – to show players who made profits within a range on
sportsbook.
○ Casino Profitness from to – to show players who made profits within a range on Casino
Games..
● Customer status - player status in the system

○ Status - can be specified to show only as locked, only non-locked or all players.
○ IsVerified – To show only verified or non verified players.
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○ IsSelfExcluded - To show only self excluded or non self excluded players, here self exclusion
includes all types of self exclusion as self exclusion, Time-out, and self closure of account.
○ IsLoggedIn - To show only Online or Offline players.
○ Is Email Subscribed - To show only players who subscribed or un subscribed to email
services.
○ Is SMS Subscribed - To show only players who subscribed or un subscribed to SMS
services.
Fig 7-3 Find Player
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7.2.2 Search Player Dialog
1. If you need to see all players just click button ‘Search’ at the bottom of the page.
2. After your search parameters were specified, click Search button at the bottom of the page.
3. Reset button restores default values of search fields.
The following brief information is displayed for each player:

● Player ID
● Username
● First Name
● Last Name
● Personal ID
● Email
● Affiliate ID
● BTAG
● Is Subscribed to Email
● Is Subscribed to SMS
● External ID
● Status
Icon In Action column provides detailed information about Player.

The other settings highlighted button is same as in Dashboard allowing show/hide any fields from the dialog.
Fig 7-4 Player Dialog
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7.2.3 Player
On this page you can find information about: Player Info, Player KPIs, Social Preferences,
SportsBook Settings, Notes, Payment, Payment Types, Transactions, Logins, Betting Report, Sport
Bets, Casino History.
7.2.3.1 Player Info
Player Info includes the following fields:
▪ Username
▪ External ID
▪ PlayerID
▪ FirstName
▪ LastName
▪ MiddleName
▪ Account Holder
▪ Gender
▪ Personal Id
▪ Document Number
▪ Doc Issue Date
▪ DocIssueCode
▪ State/Province
▪ IBAN
▪ Status ”Online or offline”
▪ Partner
▪ Balance
▪ Verified
▪ Address
▪ Email
▪ Language
▪ Phone
▪ Mobile
▪ Birthday
▪ Region
▪ Currency
▪ Time Zone
▪ Status
▪ Promo Code
▪ Affiliate ID
▪ BTAG
▪ Profile
▪ Account “Opened or closed”
▪ Loyalty Level
▪ Is Resident or not
▪ Loyalty Points
▪ RFID
▪ Test account or not
▪ Title
▪ Enable/disable Loyalty
▪ Enable/disable Buddy to Buddy transfer
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▪ Cash Desk
▪ Subscribed or not to email/SMS
▪ Birth Department
▪ Swift Code
Fig 7-5 Player Info
1. If you need to make changes in User Info, click on edit button.

2. Make changes and save them, otherwise press Cancel.
7.2.3.2 Player Bonuses
In this section you can search or add Bonus to player, which has been already created from promotional
tools, you can search via our time filters, also bonus type and bonus state.
You can add bonus by clicking on the + button and choosing bonus type and value.
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Fig 7-6 Player Bonus Overview
Fig 7-7 Adding Bonus
After selecting bonus type and value and clicking Add new bonus, Bonus will appear to player on website
under bonuses section.
7.2.3.3 Player Privacy Info
In this section you can change player’s password by clicking on Edit and entering a new password.
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Fig 7-8
Privacy Info
Password shall follow website password requirement with minimum 8characters, small letters, capital letters and
minimum one number.
7.2.3.4 Player KPI
KPI (Key Performance Indicator) section includes overall info about player bets, such as date registered,
sport bets (last, total, unsettled bets, total stakes, total unsettled stakes, winnings and profitability) and
such kind info about all casino bets, in addition to total deposit, total withdraw, Date of registration and total
profit/Loss.
Fig 7-9 KPI
7.2.3.5 Social Preference
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Fig 7- 11 Social Preference
• Max daily bet amount SportsBook and Casino

separately – amount that player can stake per day
• Max one bet amount SportsBook and Casino
separately – it is a maximum sum of one bet
• Excluded until - Up to which time the player is self excluded, Time Out, self closed his
account.
• Subscribed to newsletter – if Player wish to get newsletters
All these fields are editable:

● Click on edit button above the subsection,
● Make changes and
● Save them using save button below.
7.2.3.6 Player Balance
Even we do have only two wallets, one is real money wallet and second is bonus wallet, in this section we
do differentiate the money currently on player’s account for better understanding of his balances.
This section consists of three fields, Balance amount, Balance Type and Balance Type Unique ID.
This section is not editable, and has no filters as it reflects the current values.
Fig 7-11 Player Balance
The Different Balance Types are:
• Client Balance – Shows total real balance on account.

• Client Unplayed Balance – Shows the amount un played from his real money balance.
• Client Frozen Money– Shows the money frozen during transactions or during Bonus.
• Client Bonus Money – Shows total bonus balance client has.
• Client Bonus Win Money – Shows the money client won so far from Bonus bets “Won Bonus is not
converted to real money yet”.
• Client Sport Bonus Money – Shows the bonus client received on sportsbook.
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• Client Sport Win Money – Shows money client won from bonus bets on sportsbook within bonus
conditions yet not converted yet to real money.
7.2.3.7 KYC
Every website has its sequence to know and verify the players, KYC logic is a set of what player can do
after registration, then what can he do after he provides the KYC Step option, Can or not ”Login, deposit,
bet, withdraw”.
In This Section, you see each action activated or not, with next releases we will show each action and the
step associated to it as an info section, also editing will allow to mark any action as can do after writing a
comment.
Fig 7-12 KYC
7.2.3.7 Sportsbook Settings
Fig 7-12 Sportsbook Settings
As you can see above it consists of three fields. Let us consider them in details.
Sportsbook group
Because of potential risk or corresponding status, all players are classified bythe groups – New User (N),
Low risk (LR), Medium Risk (MR), High Risk (HR), VIP(V), Not Playing (NP), Betshop User (BS), Casino
(CA), Agent (A), Test User (TU).
If you need to change a group that player belongs to:
▪ Click edit button,
▪ Select group from the dropdown list.
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Fig 7-13 Selecting status group
1. Save changes by clicking save button.
Extra Live Delay
You can define bet delay on live events. Extra time for a player is added to general delay on match. For
instance, if match delay makes 4 seconds, and Player has extra live delay 3 seconds, then overall delay
on match for the player makes 7 seconds.
Live Selection / Pre-match Selection Limits
System allows to set limits individually for each Player. By default limits both on live and pre-match events
are equal to 110 %. Since it is a global limit, it is true for all sports and competitions.
1. To change Global limits click edit button -
Fig 7-14 Edit: Changing time limits
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2. Enter new figures to change limits.

3. Click Save button to save those changes.
4. If you need to limit only some particular sports or competition(s), you can do it by clicking on
Global limit (pre-match or live).
Fig 7-15 Selecting sport to limit
5. Select page numbers at the bottom of window for navigating through.

6. Then click edit button - .
Fig 7-16 limits to edit
7. Select any kind of sport and change limit (or limits). Then save changes.
8. If you need to limit a competition, then select sport, first.
9. Click action icon as it is shown below:
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Fig 7-17 Limiting competition and sport
To make your search faster you can also use filter Sport above the table.
1. Select sport from drop-down list and

2. Click View button. 
Now you can see a list of all available competitions for a selected sport:
Fig 7-18 Sport is selected and details are viewed
Search box at the top helps you to find competition that you are looking for.
3. Turn on edit mode.
Fig 7-19 Competitions delivered in edit mode
4. Change the limits of the selected competition(s).

6. To cancel changes and quit edit mode click Cancel button below.  
In case new limits have been saved successfully you will get a message:
7.
Fig 7-20 Message about succeeded
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Use bread crumbs to get back to player's profile.
7.2.3.8 Notes
You can read all notes left by Users about Player. Use time period filter to specify your search.
Fug 7-21 Setting time ranges
There are three columns (see below):
Fig 7-22 Commenting columns
Date – note creation date

• Username– user who left a comment
• Comment– the note body
1. To add a note click edit button at the top. 'Add note' field appears.
2. Leave a message and then save it.
Fig 7-23 Adding a note
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7.2.3.9 Payment
In this section you're allowed to make corrections related to financial issues if any.
▪ In description field select a type of payment:
Fig 7-24 Manual Payments
▪ If you need to add some money select Up radio button, if subtract – Down. 
You can also leave any notes concerning the payment.
▪ Enter number in Amount field.
Fig 7- 25 Entering an Amount
▪ Apply button below turns green. Click it to make payment.
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7.2.3. 11 Payment Type
Payment types’ subsection consists of Three fields: Payment, can deposit, can withdraw, where you can
enable/disable payment on deposit and/or withdraw together or separately.
In Payment Type column you can see all available payment systems that are used for transactions.
▪ To enable/disable payment on either deposit or withdraw or both, click Edit button - .
Fig 7-26 Payment Type
7.2.3.11 Transactions
You can look over the report on all transactions of a specific Player.
▪ Use Time Period filter to specify details of your
search.  
You can also choose type of transaction, product
and payment.
Fig 7-27 Search Transactions
▪ Then click View List button.

▪ To reset filter settings use Reset filter button.
Fig 7-28 Transactions
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Typically, the report contains the following information:
ID – id of transaction
Username – user who made transactions
Amount – sum
Time – date and time it was made
Type – type of corrections
Product
Notes
Buddy – In case of Buddy to Buddy transfer the field shows username who was the second
part of the buddy to buddy transfer.
Payment System Name
After Balance – shows the balance of the player after that transaction.
Details
7.2.3.12 Logins
In this section the Player’s login history is shown:
▪ Time – date and exact time of visit

▪ IP Address
▪ Source
− Specify your search details by using filter and click View list button.
Fig 7-29 Login History
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7.2.3.13 Sportsbook History

All bets in this report are sorted by sport type.
− Use time period filter to specify your search in defined time limits (see Fig below).  
Reset filter button restores default time period status.
Fig 7-30 Sportsbook History
Report contains the following data:
Action – provides you detailed info about bets

Sport
Bets – number of bets on particular sport
Stakes – sum of stakes
Winnings – sum of winnings on sport
P/L
Profitness
− By clicking Action icon you can go down to individual bets
7.2.3.14 Sports Bets
This report view displays all sport bets made by Player.

You can narrow your search by using Time Period filter, State condition or/and Live/Pre-match. Click
Reset Filter to restore the search to its default state.
Fig 7-31 Player Bet Report
The Sports Bet report contains following information:
• Bet ID
• Stakes in Main currency
• Odds
• Winnings – sum of winnings
• Type – type of bet
• IP
• State of bet
• Created Time
• Calculated Time
• Source of Bet
• Live or not
• Action – info icon in this column provides detailed bet info.
7.2.3.15 Gaming History
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The user is able to see player casino games history in Casino History subdivision (see below dialog):
Fig 7-32 Gaming History
User can filter out the search results by using Time period filter which includes date from Today to
last Month period. Use Custom to set manually any time period.
▪ Click reset button to reset fields to their default values.
Information covered by the report is:

● Casino Game
● Provider
● Total Stakes for game
● Total Winnings for game
● Profitness for game
● Wagering Bonus bet.
● Bonus Win amount.
Also, user can observe Totals for players’ activity in all casino games.
7.2.3.16 Player Document Images
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When Player tries to withdraw, he needs to verify his account by sending identification documents
“sometimes that is needed on registration”, we have two ways to do so, whether via email or automatically
on website, if automatically on website, document will appear on this section, if by email, soon we will have
the ability so Risk management and Live support and partners can upload the documents on the GMS by
editing documents.
Fig 7-33 Documents
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8. REPORTS
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In report section you can find full information about bets, competitions, markets, balance, etc.
Available tools for the reports are:

− Filters are based on type of report, you can narrow your search using different filters.
− Time period filter – allows you to specify time range of your searching: today,
yesterday, last 3/7/30 days and Custom. To set specific time period, select Custom and
then choose From-To dates. Default value for time period is Today date.
− ! Settings icon - by clicking this icon you can choose which of columns you want to be displayed
in the report
− Export icons are available for some reports. Use them to export data in csv or
xlsx format
− ! These arrows allows to select sorting order (descend or ascend).
8.1 BET REPORT
Bet report displays information about all bets made during specified period of time. Today, yesterday, last
3 days, last 7 days, last 30 days and custom. If you select ‘Custom’ you can choose both time period and
exact time (hour, minutes).
To speed up your search you can apply stake or winning amount, Price range (odds), SportsBook Group,
IP address, Bet Type, State, Player ID, External Id, Source, Live/Pre-match, Test account or not, Bet ID,
Player Username, Currency, ,Cash Desk, Cash Desk info, Bet shop, Bet shop info, is Cash desk paid or
not, Bet Number, Bar code, Bonus bet or not and Bonus type.  
You can also select Created time (when bet was placed) or Calculation time (when bet was calculated).
In case you want to discard search parameters click Cancel button.
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Fig 8-1 Bet Report Search settings
▪ Click Apply button to see the report.
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▪ Select page numbers at the bottom menu for navigating through records.  
Also, you can select the number of records displayed on a single page using 'Result per page'.
▪ Click action icon to see detailed info about bet.
Fig 8-3 Reported Bet detais
▪ To hide details, click the icon again.
8.2 Bet Report Configuration
You can configure your reports by including or removing field(s).

▪ Click Settings button above the filter! . 
The pop-up dialog Bet Report appears (see below):
Fig 8-4 Bet Report dialog’s view
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SPRING BackOffice User Guide
As you can see there two columns are available: “Current Columns' and 'Possible Columns'.
For example, you do not wish the ‘First / Last Names’ to be displayed in report, instead you wish to
add Currency.
Fig 8- 5 Items Moving Mechanism b/w the tables
▪ Select an item(s) you wish to exclude.

▪ Click >> button to move them to neighbor column
▪ To include columns into report, select them from list in 'Possible Columns', and click << button.
▪ Click Save button to save changes.
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8.3 Sport Report
The report displays overall number of bets made on definite sport. Along with the time period filter you can
also select Bet Shop, Live/Pre-match, Source (html, mobile) or Player ID. In case you want to discard
search parameters, click Cancel button. There are two small icons in the right corner above the Filters
dialog caption. As abovementioned you can use them to export a report both in csv or xlsx formats.
Fig 8-6 Sports Report tuning and view
Sport Report includes the following functionalities:

Action – contains an icon to see detailed info
Sport – kind of sport
Bets – number of bets on selected sport
Stakes – amount of stakes on selected sport
P/L – amount of profit
Profitability – profit in percentage
If you select any sport and click an icon in Action column, Competition report will be delivered. This way you
can go down to individual bets.
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8.4 COMPETITIONS REPORT
On this page you can see report about bets made on competitions of selected sport. You can narrow down your
search by using: Time period, Sport, Region, Competition, Bet shop, Live/Pre-match and Source.
▪ After having search parameters set, click Apply (1) button.
▪ Cancel (2) button restores default values.
Fig 8-7 Getting Competitions Report
In case you didn't specify sport in the filter, you will get a report on all sport competitions.
Fig 8-8 Summarized Report
To speed up with searching, use search box at the top of the Report dialog.
Action icon in front of each competition provides detailed information on the competition such as match
report, market report and individual bets.
There are also two options to export the report either in csv or xls format.
8.5 Market Types Report

In this page you can see the market report. This report is one of your Sportsbook reports, which is based
on market types.
▪ First, you have to choose one or more filters and click Apply (1).
▪ To discard your filters settings click Cancel button (2).
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Fig 8-9 Market Types report view
▪ After clicking Apply button you can see results of your search in the grid below.
Fig 8- 11 Market Type Report: Found results
If market type is of handicap or over/under market, then an info icon (1) is available.
▪ Click this icon to see the list of all handicaps or over/under values as that market type.  
You can see report of all types included in that selected market.
Fig 8-11 Consolidated report for single Market type
Bets - number of bets made in the particular market

Stake - amount of stakes
Winnings - amount of winnings
P/L - profit
Profitability - profit in percentage
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− To see all bets made on selected market click Action button (2) (see Fig 8-12):
Fig 8-12 Summarized Report on selected Market Type
Info icon provides with basic bet info such as Selection, Market, Match, Sport, Competition, Odds and
State.
8.6 Payments Report
Payments report displays information about payments made via different payment systems. It shows the list
of opening and closing balances, debit/credit, account Id and Currency. You can specify your search by
using time period, type and currency details.
Fig 8-13 Payments Report dialog box view
− To export records into a printable form use icons above the Filters caption.
8.7 Sales Report
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The report shows the overall information on product sales.
1. Use filter to specify your search and click Apply button (1).
2. Click to cancel button (2) that restores default values.
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Fig 8-14 Sales Report dialog: Filters
Fig 8-15 Sales Report dialog: Summary
Product - product name

Bets - number of bets
Stakes - sum of stakes
Winnings - sum of winnings
P/L
Profitability
Payable - money owed
8.8 Daily Sales Report

Daily Sales report displays information on each transaction made on particular Product in its
original currency without converting.
You can specify your search by using Time period, Product and Currency. If you selected the currency
in the filter you can see Totals figures in the report.
Fig 8-16 Daily Sales Report: Filters
1. Click Apply button.

2. Click Cancel button to restore default search parameters.
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Fig 8-17 Daily Sales Report: Summary
▪ Use Export icons in the upper right corner (in Daily Sales dialog caption) to export the report in
csv or Excel printable formats.
8.9 Balance Report
It shows the list of opening and closing balances of players for specified period of time. By using filter you
can also narrow down your search with selecting Currency or Player ID, test account or not, promo code
of player, Created time (time when bet was placed) or Calculation time (time when bet was calculated).
Fig 8-18 Balance Report: Filters
▪ Click Apply button to get the report.

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Fig 8-19 Balance Report: Summary
The next information reported is as follows:
− Player ID
− Player Name
− Currency ID
− Promo Code
− Loyalty Level
− Deposits/Withdrawals
− Opening/ End Balance
− Deposits / Withdrawals
− Correction +/ Correction-
− Bonus Correction+ /Bonus Correction –
− Buddy to Buddy sent/ Received
− Sport (Bets/Win/Return/Bonus Bet/Bonus Win)
− Casino (Bet/Win/Bonus/Bonus Bet/Bonus Win)
− Exchanged Money
− Exchanged Points From Loyalty
− Points Earned
− Points Balance
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To speed up your search process use a search box above the Report dialog caption.
The report can be exported in csv or xls printable format.
8. 11 Partner Tax Report
Partner Tax Report displays only calculated Sportsbook bets.
1. Specify your search using Time period filter and click Apply button.
Fig 8-21 Partner Tax Report dialog: General view
As you can see the report consists of:
−
−
Product (Sportsbook only)
Bets (real money bets) - number of bets
− Stakes (real money bets) - total stakes
− Cancelled stakes
− Net Stakes
− Winnings (total winnings)
− Freebet winnings (returns from freebets)
− Turnover Tax = Turnover Tax Rate x (c-d)
− GGR = c-d-f-g-h
− VAT = 20% x h
Tax Rate and VAT rate are configurable parameters.
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8.11 Gaming Report
This report displays the following game details like: number of bets made on casino games, number
of players, amount of stakes on games, winnings, P/L and Profitability.
To define report parameters you need to tune up search engine:

1. Narrow down your searches by using Product, Provider and is Test account or not filters along with
Time period filter.
2. After setting search parameters click Apply button.
3. Cancel button resets filter fields to default values.
Fig 8-22 Gaming Report dialog: General view
4. You can export the report in csv or xls printable format by pressing one out of two buttons located at
the top right corner of the dialog box: .csv - or .xls - .
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8.12 Cash Desk Report

This dialog is dedicated to open and close balances of Betshops’ cashdesks.
1. You can select monitoring time period, Betshop , Currency and/or is Test account or not.
2. After specifying your search parameters click Apply button. 
By default the report shows ongoing balances of all cashdesks for current day.
Fig 8-23 Cash Desk Report dialog: General view
Sportsbook bets and Casino bets are displayed separately.

%
3. There is a Setting icon -! in the upper right corner. This functionality allows you to configure the
report body by adding or removing columns.
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BETSHOP MANAGEMENT
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9. BETSHOP MANAGEMENT
This section allows to display a list of all Betshops to manage and/or to add Betshop resourses.
Fig 9-1 Betshops dialog: General view
By clicking on edit Button you can edit Bet shop Group, name, currency, region and/or address
4. Select any Bet shop and click action icon - ! .
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Fig 9-2 Bet shops dialog: Specified Cashdesk details
Here you can see all Cash Desks assigned to the selected Bet shop.
By clicking on edit Button you can edit Cash Desk name, ID, currency, Computer ID “to allow more than one
computer to access same cash desk”, Min Balance, Limit amount, Using or not turn over limit, Min bet limit,
Live/Pre match max bet limit, Pre-match %, Live % or access the logs about that cash desk.
5. Select any Cash desk and click action icon - ! .
Fig 9-3 Cash Desk dialog: Specified Cashiers details
Here you can see all Cashiers assigned to the selected Cash Desk.
6. Select any Cashier and click action icon - ! .
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Fig 9-4 Cashiers dialog: Specified Cashier details
Here you can see a specific cashier details.
By clicking on edit Button you can edit Bet Cashier personal info and/or password.
The following figures describe how to create bet shop, cash desk and cashiers by clicking on the +Button
Fig 9-5 Create a Bet shop
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Fig 9-6 Create a Cash Desk
Fig 9-7 Create a Cashier Step1
Fig 9-8 Create a Cashier Step2
Log History
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1. Log history icon provides detailed info about all changes made in the selected Cashdesk  
(see Fig 9-9 below).
Fig 9-9 Activating Log History functionality
2. You can specify your search details by using Time period and/or Field name (see Fig 8-4 below).
3. Click Search button to get a visual report.
Fig 9- 11 Log History Report view
Search field in the Report dialog caption can be helpful to filter out the records.
Typically, the report consists of the next columns:
▪ Date and Time - time when changes were made

▪ User ID
▪ IP
- name of the changed
▪ Field field.
▪ Old - previous record
▪ New - new record
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9.2 Cash Desk Live Chat

In Cash Desk Live Chat section you can exchange instant messages with Cashdesk users and look
through already sent ones.
A sound notification icon in the upper right corner (1) is provided. When you receive a chat invitation, you
are notified with a sound. Actually, the sound notification is enabled by default, but you can disable it at any
time by clicking the icon.
To see past conversations just define the time period, select Cash Desk and click Apply button. You can
also use search filter above your contact list (2).
In case you select All Enterprise you can see the messages sent to all users during the specified period
of time.
Fig 9-11 Cash Desk Live Chat dialog
1. To start a chat select any Cash Desk from the list (or choose All enterprise in case you want all
cash desks users to see your conversation),
2. Enter your text in the text field.
3. Click Send button.
Fig 9-12
A figure value at the bottom of the text field indicates the number of limited words in your message.  
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11. FINANCIALS
This section contains information about deposit, withdrawal requests and all transactions.
11.1 Deposit Requests
On this page you can see all deposit requests made within the specified time period. You may also to
search by player ID, request state (rejected, canceled, new, allowed, pending and paid), Payment Time
and/or Bonus flag “in case that deposit activated a deposit bonus”. Use Reset filter button to restore
default values.
Fig 11-1 Deposit requests report view
1. Use 'Result per page' at the bottom to set how many records you want to see on one page.
2. To speed up search process use filter at the top of report.
3. Click the action icon to see detailed info about transaction.
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4.
Fig 11-2 Deposit requests report detailed
4. Click on the icon again to hide info back.
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11.1.1 Allow and Decline requests
1. Select a request and check the checkbox (1).
Fig 11-3 Checking out the request
2. Select Allow button (2) to accept the request.  
Otherwise, select Decline button (3) to reject deposit

request. 
Then you will be asked to confirm the operation:
Fig 11-4 Confirmation asking message
In case of success state of the request will be changed to Allowed or Rejected.

3. To approve transaction, select allowed request again and click Allow
button.  
The status is changed from Allowed to Paid.
11.2 Withdrawal Requests

On this page you can see all withdrawal requests.
1. Along with time period filter you can also specify your search criteria by Player ID, Bet
shop, State and Payment Type. To cancel the previous search terms press Reset Filter
button.
Fig 11-5 Withdrawal request view
2. Click Search button to see requests
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Fig 11-6 Withdrawal request expanded
Info icon provides with detailed information on request.
11.2.1 Allow, Reply or Decline request
1. Use a check-box in front of the requests that haven’t approved or declined yet. First, select
request.  
In case you need to select all requests, tick out empty checkbox above the report.
2. In our example the status of the request is New. By clicking Allow button you confirm the
transaction.
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Fig 9-7 Confirmation asking message
3. Now status of the request is ‘Pending’. Select the request again and click Allow button thus
confirming the withdrawal.
4. Status of the request is changed to Paid. You can see info icon in Action column.
5. To decline request select its check-box and click Decline button. Confirm the
operation. Status of the request is changed to Rejected.
11.4 Transactions
In this subsection you can see overall info about all transactions (both deposit and withdrawal). In the filter
you can chose transaction date (date when money was transferred) or created day (when request was
created), Cash Desk, Currency, Type, Player ID, External ID, Username (username of a person who
approved or declined transaction), Amount from to, Transaction ID and Payment Type.
Fig 11-8 Transactions: Filters
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1. Click Search button to see transactions.
Fig 11-9 Transactions summary
11.5 Configuration
Settings button ! is available for all financial subsections. It allows you to design your report by adding
or removing columns. For example, you need to remove Name and Notes columns from the
deposit requests report.
1. First, click settings icon. A popup window appears:
Fig 11- 11 Report configuring
2. Select checkbox in front of Name and Notes from the list in “Current Columns'.
3. Click ! icon to move selected items.
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Fig 11-11 Moving items
In the same way you can include columns from Possible.

4. Select Save button to save changes.
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11. SPORTSBOOK MANAGEMENT
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Super Bets
This section shows Super bet requests, which means player tries to place a bet at limits higher than
accepted, request comes to us in this section as following
We can see the Odds, amount and all info needed to take decision; we can accept, deny or make a counter
offer.
Counter Offer is when you do not reject the bet, yet you give the player a counter offer by changing stakes
or odds or both.
You need to select the bet, its color will turn off white, then click on counter offer button to open the counter
offer dialog.
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Then player will automatically receive a Popup on website with the offer, which he can accept or reject.
11.1 Sportsbook Management >> Event Management
Event management consists of four subsections: Live booking list, Pre-match Admin, Live Admin and
Market Type Groups.
11.1.1 Sportsbook Management >>> Event Management>>>Live Booking List
On this page you can see information about upcoming events. You may to book or to reject them. You
can specify your search by time period (today, tomorrow, next 3/7/30 days and Custom), Sport, Region,
Competition, Status, Booked (yes/no/both). Reset button restores filter to default values.
Fig 11-1 Sportsbook Management: Live Booking List view
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1. Set your search parameters and click View button.
Fig 11-2 Sportsbook Management: Filters set
If the Booked column is not checked, it means that match is not booked.
2. To book match turn on edit mode - ! .
3. Tick out the checkbox next to match, otherwise uncheck it if rejected.
4. Click Save button to save changes. You will get a message: ' Operation has completed
successfully'.
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If match has already finished you can check up info icon in Action column. It provides you with information
about match result.
11.1.2 Sportsbook Management >>> Event Management>>> PRE-MATCH ADMIN
On this page you can see a list of different types of sport and if they are included in your package. If there
is a tick in the box it means that sport is included in your package. To speed up a search use Sport and
Region filters. Select sport, region and click View button.
Fig 11-3 Event Management: Pre match administering
1. Select page numbers at the bottom menu for navigating between records. You can select number of
records displayed on one page using 'Result per page'.
By default there are checkboxes next to sport names included in the package. You can subscribe/
unsubscribe to/from any sport.
2. Click edit button, put a tick (or remove it in case you're unsubscribing) in front of selected sport.
3. Click Save button. All events and market groups available for the selected sport get subscribed
by default.
If you want to include American Football in your package but wish to remove region Europe, you need, first,
select American Football, for example, and click action icon then. Now you can see a list of regions (see Fig
11-4) with Europe excluded.
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Fig 11-4 Event Management: Regions general view
4. Turn on edit mode. Select Europe and remove a tick from the box in front of the region.
Fig 11-5 Event Management: Region is filtered out
5. As a result the excluded row turns red. Save changes by using Save button.  
Otherwise click Cancel.
6. If you need to remove only a specific competition(s) from the region, select Sport
7. Select Region.
8. Click action icon to see a list of competitions for selected region.
Fig 11-6 Event Management Pre-match: Competition is filtered out
As you can see in the above Fig 11-6, there are only two subscribed competitions in the region.
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1. Now select competition, for example, NFL.

2. Turn on edit mode - ! and uncheck an appropriate competition checkbox (in Subscribe column):
Fig 11-5 Two competitions are excluded
3. The rows get turned red. You may click Save button then.
In the same edit mode - ! , you can also:

−
−
Select Market Group individually for each competition.
Click arrow in Market Group column and select group fort the competition from the dropdown list.
− Save changes by clicking Save button.
1. If you need to book only some match (es) from excluded region or competition, in this case select
Region >>> Competition >>> select match from the list. You can also use a search box (1).
Fig 11-6 Event Mgmt Pre-Match: Not booked matches
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As you can see in the above Fig 11-6, the rest of matches are not booked as they belong to excluded
competition and rows in Booked Column are highlighted with red.
− Turn on edit mode - ! and select check box next to a match you want to include.
− Then press Save button.
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After saving the row in Booked Column next to the selected match gets turned green.
11.1.3 Sportsbook Management >>> Event Management>>>LIVE ADMIN
In this subsection you can administer the Live events.

− First, you can see a list of all types of sport included in your package.
− To narrow down the search specify sport, region and competition.
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Fig 11-6 Event Mgmt Live: Using filters
If there is no a tick and row is green it means that sport is already included in your package.
− To remove any sport from this list, click edit icon - ! .

− Check a corresponding checkbox to select a sport and then save changes.  
In this case all LIVE events of this sport are also to be excluded from your package. Excluded
from package field gets turned red for all excluded events.
Fig 11-7 Event Mgmt Live: Excluded from live package events
− Click Save button. A message that operation has been completed successfully comes up.
− To exclude any competition from a region, select the region and click an action icon - ! . 
Now you can see all competitions of the selected region.
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Fig 11-8 Event Mgmt Live: Competitions, general view
For example, you want to exclude College Football Competition from the list.
−
−
Click edit icon.
Select checkbox of the competition.
Fig 11-9 Event Mgmt Live: Excluding a competition from live package
− Choose Save button to save the changes. If succeeded, you get a message (see below):
2. If you need to book only some match (es) from excluded region or competition, in this case select
Region >>> Competition >>> select match from the list. You can also use a search box (1).
Fig 11- 11 Event Mgmt Live: Not booked matches
As you can see in the above Fig 11- 11, the rest of matches are not booked as they belong to
excluded competition and rows in Booked Column are highlighted with red.
− Turn on edit mode - ! and select check box next to a match you want to include.
− Then press Save button.
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After saving the row in Booked Column next to the selected match gets turned green.
11.1.4 Sportsbook Management >>> Event Management>>>MARKET TYPES GROUP
On this page you can see already created market groups, edit them or add the new ones.
1. Select sport from drop-down list (1) and click View button (2). 
Now you can see all groups of the selected sport.
Fig 11-11 Event Mgmt Market Type Groups: General view
2. Click an Action icon (3) - ! if you need to get the detailed info on market.
3. Click an Add icon (4) if you wish to create a new market group
4. Use the Name column to see market names
5. Press a radio button (5) in Pre-match Default column to activate as a default market group for
given sport. This will be always assigned to any newly created competition.
Default market group can be ONLY ONE
6.In edit mode - ! you may correct name of market or define default group.  
Look through detailed info, select a group and click action icon.
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Fig 11-12 Event Mgmt Market Type Groups: Defining Default Group
− Apply to Market Type column to find a name of market

− Apply to Variable Profitness column that describes whether current market type is calculated with
using the value of profitability or with using the pair group.
− Profitness column shows the profitability of market type in percentage. It should be greater than 110.
This becomes active when Variable Profitness is true.
− Pair Group column shows, with which pair group the current market must be calculated. There is
a list of predefined data. It becomes active when Variable Profitness is false.
− Active column contains checkboxes that indicate whether market is activated. The row
in this case is highlighted with green.
−
−
User can check all and uncheck all from Variable Profitness and change Active status.
To make corrections turn on the edit mode.
− Make changes and save them by clicking Save button.
− To get back to the market type groups use bread crumbs.
− Select Save button then to save changes.
11.1.5 Create new Market Group
1. Select sport and press View button.

2. Click Add icon in Action column. An empty row appears in above. Type in a new name.

4. Click edit mode again and define default group.
5. Select a group, using radio button next to. As it was mentioned above, the default group can be one
and only one.
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Fig 11-13 Event Mgmt Market Type Groups: Assigning default status to a new group
6. Chose Save button to save changes.

7. Click Action icon to select market types to be included in the group.
Fig 11-14 Event Mgmt Market Type Groups: Associating Market Type Group
Partner can’t create his own market types, so he can clone already created ones and then change their
configurations.
8. To clone a set of market types, turn on edit mode.

9. Select name of a group from the drop-down box.
Fig 11-15 Event Mgmt Market Type Groups: Selecting a group from available list
10. Click Clone button. All markets of cloned group come up.
Fig 11-16 Market Types: Cloned group selected

11. Active markets are marked and the background becomes green.
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12. For the new group you can activate/deactivate any market by selecting a checkbox in Active column.
13. Set your own configurations and select Save button. You will get a message:
11.1.6 Sportsbook Management >>> Event Management>>>MARKET TYPE BOOKING
This section describes how to administer Market Types resources.

1. Choose Sport type from the drop down list
Fig 11-17 Event Mgmt Market Type Booking: Selecting Sport
2. Click View button.

Now you can see a list of the market types available for a selected sport. By default the status  
is ‘subscribed’.
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Fig 11-18 Event Mgmt Market Type Booking: Market Type selected
3. To unsubscribe from the market(s), turn on edit mode - ! .

4. Select check box of the market you want to exclude and then click Save button at the bottom of the
page.
11.1.7 Display orders
In this section you can select order of Sports, competitions and other selections (markets) to display
on website based on your own preferences.
Fig 11-19 Display Orders: Setting representing order
Following to steps shown in Fig 11-19 will allow you to set a preferred order of displaying sports on
the screen.
1. You can use a search box (1) in the upper right corner to find Sport.
2. Select a Sport from the drop-down menu of the same name.
3. Click View button. To see a list of sports organized in customized order.
4. Click Autogenerate Order to organize the sports in alphabetical order.
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11.1.7.1 Change Sports order

1. Click edit icon - ! .
Fig 11-20 Display Orders: Organizing an order
2. Define order. After further changing other sports order will be changed automatically.
3. Select Save button to save changes, otherwise click Cancel.
11.1.7.2 Change order of Regions and Markets
If you need change order of regions and markets:
1. Select Sport from drop-down menu (2) (see below):
2. Click View button (3).  
You can also select Sport from the list and click action icon.
3. You can see two fields – Regions and Markets:
Regions
There is a list of all available regions for the selected sport. You can sort out by Regions and Order. If you
are looking for a particular region you can use a search grid. To change the order, click edit button.
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1. In edit mode set the order. When you change the ordering principle of the region, the sequence of
the following regions is changed automatically.
Action icon located next to the region provides with competitions.
Now you can see all available football competitions for the selected region
3. In edit mode you can change competitions ordering.

4. Filtering out Sport and Region allows you to get a list of competitions without going back to
Display order page.
Markets
In this field you can see a list of all available markets for the selected sport. You can sort them out by types or by
order. To speed up the search process, use a search box at the top. To change order click edit button.
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Fig 11-22 Sorting out Market Types by autogenerating
When you change the order of the market, the order of the latter ones is changed automatically.
− Set new order and click Save button.
11.1.8 Sportsbook Management >> Bet limits>> GLOBAL LIMITS
Our Limit system is a percentage from Max payout, so any limit set is a percentage
multiplied by max payout.
Global limits are true for all kinds of sport and competitions.
Fig 11-23 Global Limits dialog box view
Global limits dialog consists of three panes: Client Default, Bet Liabilities and Bet Stake per Currency.
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In Client Default you can set Live selection and PreMatch Selection limits for all clients.
Bet Liabilities pane includes:

Maximum Single Selection Liabilities – it is maximum bet amount by one selection.
Maximum Individual Bet Liability – it is maximum amount of all bets.
Maximum Payout – the maximum that can be returned on a bet.
In Bet Stake per Currency pane you can see minimal and maximal allowed stake (for each currency)
on Pre-match and Live.
1. To set limits or edit those click edit button. Then make changes and select Save button.
2. If changes have been successfully saved you get a message (see below):
11.1.9 Sportsbook management >> Bet limits>> Sport LIMITS
In sport limits section you can check and set limits on each type of Sport.
If no limit was set for the partner then a row has green color and it will use the corresponding limit set
by BetConstruct.
If limit was set, then row has red color.
Fig 11-24 Sports dialog: Set and not set limits
To speed up the search you may use filter located at the top right corner.
For example, you need to set limit on Tennis.
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1. Turn on edit mode - ! .
Fig 11-25 Sports dialog normal view
2. Change limits
Fig 11-26 Enter new limit figures (%)
3. Save changes using Save button at the bottom of the page, otherwise press Cancel to cancel
changes and turn off edit mode.  
If you delete limit it restores the default value and the row turns into green again.
As you can see we have set 80 percent limit on all tennis events. It means that the limit is true for all tennis
competitions, either Live or Pre-match.
But you can also set limits on Competitions and markets regardless to general sport limit.
− Select sport, in our example it is Tennis.
− Click Action button.
− You can also select Sport from drop-down list as it is shown below (Fig 11-25).
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Fig 11-25 Selecting Sport filter
4. Click View button. Now you can see all competitions of the selected sport and available markets.
Fig 11-26 Sport Limits dialog: [Sport selected] view
5. To change sport use the above filter ‘Sport’.
11.1.9.1 Competitions
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In this pane you can change limits on Competitions.

Tennis limit has been changed to 80% and all tennis competitions inherit this limit by default.
1. Click edit button to reset limit on competition.
2. Select competition. You can use for it Search box which is in the upper corner of the pane.
3. Change the limit(s) on pre-match or/and live events if needed.  
Limit must be a number in between 0 to 110 (see below).
4. Click Save button to save changes. 
Confirmation message comes up when succeeded (see below):
11.1.9.2 Markets
In Markets pane you can see all available markets for the selected sport.  
To speed up the search you can use a search box at the top right of the
pane.
1. Select market.
2. Click edit icon - ! .
3. Set limits. By default limit is 110.
Fig 11-27 Markets pane: General view
4. Click Save button.  
If of succeeded you will get a confirmation message:
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11.1. 11 Sportsbook Management >>> SETTINGS
In this dialog you may set or change settings for Pre-Match Competition, Live Competition and Package
Matches.
1. To modify or change settings click edit mode - .
2. Click Save button to save changes made.
Fig 11-28 Sportsbook Mgmt: Settings dialog
11.1.11 Sportsbook Management >>> Manage Popular

In this dialog you can manage popular Competition, which will be displayed in the section
‘Popular Competitions” on your website.
1. First, select Sport and Region.
2. Click Apply button.
Fig 11-29 Sportsbook Mgmt: Manage Popular dialog
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Now you can see all available competitions of the selected sport.
Fig 11-30 Competitions to be popularized
3. Turn on edit mode - ! .

4. Select the corresponding checkbox for competition you wish to move into popular category.
5. Click Save button. You will get a confirmation message:
In this case all matches of that competition(s) will be moved to ‘Popular Competitions”.
To exclude any competition from popular category:
−
−
Turn on edit mode, and
Uncheck the checkbox.
If you wish to add only particular match (es), select the competition and click ! icon.
In the section “Matches” you can see all games of selected competition.
1. Turn on edit mode, and
2. Select match (es) from the list. You can also use search box (1) (see Fig 11-31).
3. Save your changes.
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Fig 11-31 Section Matches for selected competition
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12. Tools
12.1 Partner Settings

On this page you can see partner settings info. The page is divided into four fields: General,
Security, Client Withdrawal Requests, and Client Deposit Requests.
12.1.1 General
In this field you can see general information about Partner: Company name, address, phone and email (see
below):
12.1.2 Security
Security section contains the following fields:
User Password Expire Days – during this period user’s password is valid. If you want the 
password to never expire, leave a free space.
User Temp Password Expire Days – after registration a new user gets a temporary password, 
that must be reset within the validity period.
User Password Min Length – minimal number of symbols in password
Days Notify Before Password Expire – number of days before when users are notified about 
password expiration.
User Password Regular Expression – recommendations when selecting the password: good, 
strong, and stronger, currently we do have only one
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security combination, password shall be minimum

8characters, small and capital letters with minimum one
number and one special symbol
User Wrong Login Attempts – number of wrong logins, then account will be blocked.
Client Withdrawal Requests
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MaxRequests Per Day - maximal number of requests per day.

Withdrawal Request Min amount
Withdrawal Request Max Amount
Client Deposit Requests
Deposit Request Min Amount

Deposit Request Max Amount
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12.2 Translation Manager
You can filter by Kind, from language to language, state “Out of date, un translated,
all”, contains text.
Click apply to see results
Click edit, change the value and then click save.
12.3 Messages
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12.3.1 Email Template
Here you can create a new email template that is provoked upon action, we do have:
• Welcome – to be sent to player upon registration.
• Withdraw approved/Rejected – to be sent to player when his withdraw request is approved/rejected.
• Verification email – in case email verification is needed to complete registration, this template shall
be used, in body of email, that URL must be used www.websitename.com/#/?
action=verify&code=@Model.Code
• Forgot Password – that is the template that allows players to reset their passwords, that URL must
be added in template body
www.websitename.com/#/?action=reset_password&code=@Model.ResetCode
• Verified – sent to players once they verify their accounts
• Blocked – sent to players when they get blocked
Create template, save it.
Important Note: template can be created in any language, yet there must be at least one template with the
main language of the website for the template to work.
12.3.2 MESSAGE LIST
In this chapter all internal messages being sent to Players are described.
To leave a message:
1. Set the time period with using a corresponding filter From/To
2. Select Status
3. Enter a Subject or/and Player Id.
4. Click Apply button
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Fig 12-3-1 Message List dialog organization
5. An export icon in the upper right corner allows exporting the report to excel file
% You can also use a search filter above the report (1)
6. Click info icon (2) to read a message. Double click hides it back.
7. To reply to a message click icon (3), see Fig 11-3-2 below:
Fig 12-3-2 Reply Message dialog
8. Write an answer and click Send button. After a message was replied the status of the message
changes to ‘Answered’.
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12-3-3 New Message
1. To write an internal message click ‘New message’ icon, which is located in the upper right corner  
(a red arrow in the Fig 13-1).
Fig 11-3-3 ‘New message’ control
2. In the Filters section enter exact Player by ID, Personal ID, Document number, Name, Email
or Phone number into appropriate fields. Click Apply button.  
If you need to send a message more than one player, just click apply button without
specifying search parameters.
Fig 12-3-4 Sending a message
3. In the Players List section Select checkbox of player to whom you want to send a message.
Click Compose Message button at the bottom of the page.
4. Fill in subject line and write a message. Click Send button.
If message sending succeeded, you get a message:
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13. Promotional Tools
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13.2 OVERVIEW
A loyalty program allows creating special groups of players to encourage them. Every time player makes
a bet he gets bonus points, the more stakes the more points a player gets.
Due to amount of accumulated points he becomes a member of a player's group. To maintain the achieved
loyalty level player has to earn necessary number of points during specified period. If player fails he gets
lowered by one level.
13.2.1 Loyalty Player Groups
Fig 12-2-1 Player Groups general view
Here you can see a list of Game Groups. Each group has its range of minimum and maximum
points earned by a player.
1. To add new group turn on edit mode - ! .
2. Select ‘+’ icon below. Type a new name of a group and define maximum number of points. Using up
and down arrows you can change position of a group. If the group is in the wrong place or has
incorrect value, the row is highlighted with red.  
You can't save changes un4l all marked rows are removed.  
%
In edit mode you can also make correc4ons of any already created group(s).
13.2.2 Game Groups
On this page the list of all Game Groups is represented. To speed up search you may use a grid (1). An
action icon (3) provides detailed info about group.
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Fig 13-2-2 Game Groups dialog
In Last Update column you can see the last update dates of the group.
If you wish to add a new group:
1. Click on edit button (2). You will see an icon '+', see below:
2. Click the icon and type new Group Name in the row. You can add as many groups as you want, see
below:
In edit mode you can also make correc4ons of already created groups.
3. Select Save button to save changes.

4. Click action button so that to see a list of games included in the selected group.
Fig 13-2-3 Table Games group
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Table Games group contains two panes:

• INCLUDED pane you can see all games of the selected group.
• NOT INCLUDED pane includes all possible games that aren't yet in the selected group.
1. To add a game turn on an edit mode.

2. If you need, say, to add a game from Betting Games. Click Betting Games and a drop-down
list appears.
3. Select the game you want to add and check it out (see below):
4. Click icon ! . The game item is moved into the neighbor pane. Now the selected game is in the
Included list.
You may remove any game from included list in the same way. Use icon ! to transfer it from ‘Included’
to ‘Not Included’ pane.
5. Click Save button. Cancel button cancels changes and turn off edit mode.
13.2.3 Points Table
Here are three columns: Game group, Level and Multiplier.
You can change Multiplier in edit mode.
13.2.4SETTINGS
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Fig 13-4 Loyalty Settings: Settings dialog
The Global Settings section represents general information about the loyalty program such as :
− Minimum Exchange (Points) – it is a minimum amount of points that can be converted into real
money
− Maximum Exchange (Points) – is a maximum amount of points that can be converted into real
money.
– during this period of time all player's bonuses are being calculated.  
− Earning Period (days)
 
To maintain the achieved loyalty level player has to earn necessary number of points for the level.
If player fails he gets lowered by one level.
The Currency Settings section represents the following:

Currency - currency name
Stake points - number of points per Currency unit
Conversion rate - points redeemed per Currency unit
You can set or edit both Global and Currency Settings. Just turn on edit mode. Make changes and
click Save button.
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15. AGENTS
This chapter is dedicated to describing necessary and useful information for administering resources
related to agents.
15.1 My Account Information
Agent can find his/her personal details in Agents>My Account submenu.
Fig 15-1 Personal Info

This information includes:
● Account Id
● User name
● Open and Closed Members count
● Last login date
● Last login IP
● Balance
● Child Balances
● Yesterday Balance
● Yesterday Child Balances
15.2 Child Agent Details
Agent Details:
Here you can find all information about child agent. The fields are as follows:
● Account Id - Id of the agent in system

● Username- Username of the agent
● Agent Level - Level of agent in partners agent schema
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● Cash Balance
● Yesterday’s Cash Balance
● Outstanding
● Player Count (Open/Closed) - Players count of the agent which are under his hierarchy
● First Name- First name of the agent
● Last Name- Last name of the agent
● Address - Address of the agent
- Phone number of the
● Phone agent
● Email - Email of the agent
● Last Login Date - Last time when the agent logged in
● IP Address- IP Address of last login
Fig 15-2 Agent Details view
By clicking this button - you will be able to edit some info of this agent
15.3 Agent List Overview
15.3.1 Agent List
Agent can find all agents’ list in Agents>Agent List submenu
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Fig 15-3 Agents: Agent List Overview
Agent can see the following information related to other agents:
● Account Id
● User name
● First name
● Last name
● Status
● Mobile Number
● Last login time
● Last login IP
15.3.2 Agent Edit
− By clicking on Edit button - the Agent can edit personal details of his subagent.
Fig 15-4 Sub-agent details editing
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It is allowed to edit the agent’s following information: First name, Last name, address, phone and email.
15.3.3 Create New Sub Agent
− By clicking New agent button in Agents>Agent List submenu user can create new sub agents
Fig 15-5 New Agent creating
Fig 15-6 New Agent dialog invoked
To create a new sub-agent, the user needs to fill out the following fields:
● Username (need to be unique in system and will be the subset of parent agent name)
● Agent Level
● First name
● Last name
● Address
● Phone
● Email
● Currency
15.3.4 Agent Balance Section
In this section you can find full balance information about agent.
Balance - Balance of agent
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Yesterday’s Balance - Balance of agent at yesterday

Child Balance - Summarized balance of all agent downstream
Yesterday's Child Balances - Summarized balance of all agent downstream at yesterday date
Using Credit - If true then agent is using credit, if false - then agent is not using credit
Credit Limit - If Using Credit = true this field is showing maximum amount of credit which 
agent can use
Fig 15-7 Agent Balance view
If you press edit button then you can change only credit part (Using Credit, Credit Limit), see below  
Fig 15-8:
Fig 15-8 Agent Balance: Credit line modifying
After pressing Save button, the form is got submitted and saved.  
If you press Cancel, the form will roll back to starting values.
15.3.5 Agent Group Section
In this section you can find an information about agent groups, PT group and commission group (see
below).
By clicking the edit button agent is allowed to change his/her sub agent groups, see below:
15.4 Sub Account
Here, the Agent is allowed to create sub accounts to manage his account.
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Sub-account is a user of system, who is connected to agent and who can have a subset of
agent permissions.
Agent can access to his sub-account from Agent System →Sub Accounts sub-menu:
Fig 15-9 Access to sub-account by Agent
Agent can view and edit his sub accounts details and create new sub account:
1. By pressing (#1, see Fig 15-9) you will be redirected to sub account create section.
Fig 15- 11 Sub-account Info dialog
2. At this stage, the Save button is inactive and you should fill out all mandatory fields (Fig 15- 11)
and then only Save button becomes active.
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Fig 15-11 Sub-Account Info: Saving sub-account form
3. By pressing the Save button an agent is created and you are redirected to the page of agent details. You
could get to that page also by pressing (2) in sub-account list page (icon Action, Fig 15-9).
Fig 15-12 Sub-Account Info: Editing mode
4. Click edit mode icon (#1, Fig 15-12) and enter the corresponding data.
5. Press the Save button to save the result of editing.
Fig 15-13 Sub-Account Info: Saving results of editing
In the Details sub-section of Permissions section, the Agent can give a permission to his sub-
account, remove permission, and clone permissions from existing sub-accounts.
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Fig 15-14 Permissions granting to agent’s sub-account
15.5 Member List
Agent can look through his players list and the players list of his subagents downward.
Also, it is allowed to access the agent’s players list from Agent System → Member List sub menu.
Fig 15-15 Member List access
Agent can filter out the list by Username, Id and players status.
The players list includes the following information:

● Account Id
● UserName
● First name
● Last name
● Last login Ip
● Last login date
● status
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15.6 Member Balance Section
This section provides entire balance information about member.

Balance - balance of member
Yesterday’s Balance - Balance of member at yesterday date
Using Credit - If true then member is using credit. If false then member is not using credit
Credit Limit - If Using Credit = true this field is showing maximum amount of credit which member can use:
Fig 15-16 Member Balance: General view
− When you press edit button only credit part (Using Credit, Credit Limit) that becomes editable.
− After pressing Save button, the form is submitted and then saved.
− When you press Cancel, the form goes back to initial figures.
15.7 Transfers
Agent can perform money transfer to his sub-agents and players directly.
Agent can access Transfers page from Agent System → Transfers sub menu (see Fig 15-17 below).
Fig 15-17 Transfer page accessed
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1. To provide multiple transfers from sub-agents’ yesterday balances or from players’ yesterday
balances, the agent needs to select the corresponding accounts and click Transfer button.
2. The confirmation module appears and after clicking Yes the transfer is made.
3. To make single transfer the agent needs to click the single transfer button which opens the single
transfer module.
4. Here agent can put transfer amount and set From/To transfer period options (to transfer money
to agent or player or get money from agent or player).
5. He is also enabled to write the notes/comments related to transfer. The notes are visible in selected
agent or player section
Fig 15-18 Single Transfer form
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15.8 Group Management
Agent can create PT and Commission Groups with share percent value and assign them to his
child agents.
Agent can access Group Management page from Agent System → Group Management sub menu
Fig 15-19
To create PT or Commission Group agent needs to click ‘+’ button under PT Groups part or Commission
Groups part. Agent must fill out group name, which is NOT permitted to be empty and enter the number
in the PT or Commission field - this field must be numeric from zero to maximum allowed percent, which
is shown in the above of each table (Fig 15-19).
Also in this page agent can create Bet Limit Groups.
Fig 15-20 Bet Limits Group: Creating new group
To create Bet Limit Group agent needs to click ‘+’ button (see Action column). Agent needs to fill out group
name which is NOT permitted to be empty and must fill out Min and Max Bet Limit fields. Each of this
fields must be a numeric from the minimal allowed number to the maximal allowed number which are
shown in the above of each table.
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15.8.1 Group Item Management
Agent is allowed to manage his PT, Commission and Bet Limit groups by adding individual items under
them. Individual values of PT and Commission can be assigned by Market Types.  
For Bet Limits individual values can be assigned by Competitions. Each Market Type/Competition inherits
from group his value which can be changed later. In PT and Commission Group Item Management you
can specify different values for Live and Pre-Match. Settings of Market Types are connected to
Competitions.  
In PT/Commission Group Items you also can be connected to sport directly.  
If you add an item under sport, then every item under this sport, which was using value from group,
starts using the value of item of sport.
This functionality called as bulk update.
Fig 15-21 Group Item management
1. Using navigation in #1 (see Fig 15-21). You can navigate to competition you want to and  
press View (#2).
2. Then Market Types with settings are loaded. If column was red colored, it means that value
was changed. If it is colored with green background it means that it was inherited from group.
3. By pressing the edit button you pass to edit mode.
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Fig 15-22 Group Item Management: Correcting data
− Here you can change different values, if form is valid.

− Press Save button and save the values.  
Values cannot be greater than values of group unless your parent assigned a different value for you. If
you were given the different value by your parent it means you can’t have value greater than that.
In Bet Limit Group Item Management you can specify different values for Min Bet, Prematch Max Bet, Live
Max Bet and Max Bet per Match. The Validation rules is the same as for PT and Commissions.
Fig 15-23 Bet Limit Group Item Management
15.8.2 Win/Lose Report
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In this page you can see Win/Lose report.
1. First, set the date filters and click then View List.
Fig 15-24 Win/Lose Report: Date filters setting
2. After clicking on View List, the results of your search appear in the grid form below.  
You can filter out your preferred account from the grid contents.
Fig 15-24 Win/Lose Report: After search done
3. By clicking on action button next to Agent you are redirected to that Agent Win/Lose report page (1),
4. By clicking on action button next to Player you are redirected to another page where you can see
individual Bets of that Player (2).
Fig 15-25 Individual Bets: Agent (#1) and Player (#2) cases
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15.8.3 Agent Summary Balance Statement
In this page you can see Summary Balance Statement.
1. Set date filters and click View List. (See below)
Fig 15-26 Summary Balance Statement: Setting date
2. After clicking on View List, the results of search appear in the grid below:
Fig 25-27 Summary Balance Statement: Getting results
15.8.4 Agent Betting Report
In Agent System → Reports → Betting Report submenu agent can see his Betting Report.  
Agent can get results by date.
The result is grouped by Sports.
Fig 25-28 Betting Report: Summary by Sports
− Clicking on action button next to Sport column, the agent is redirected to selected
sport competitions’ page where the result is grouped by Competitions (Fig 25-29).
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Fig 25-29 Betting Report: [selected Sport]: Summary by competitions
− Clicking on action button next to Competition, the agent is redirected to selected

competition matches page where the result is grouped by Matches (Fig 25-30):
Fig 25-30 Betting Report: [selected Competition]: Summary by matches
− Clicking on action button next to Match, the agent is redirected to selected match market
page where the result is grouped by Markets (see Fig 25-31):
Fig 25-31 Betting Report: [selected Match]: Summary by markets
− Clicking on action button next to Market, the agent is redirected to selected market bets page where
he can have all bets related to selected market (Fig 25-32):
Fig 25-32 Betting Report: [selected Market bets]: Summary by bets
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15.8.5 Agent Transfer Report
In Agent System → Reports → Transfer Report submenu agent can see his Transfer Report.
Agent can get results by date.
Fig 25-33 Transfer Report: General view of summary
This report shows the money transfers made by agent or his sub-account toward his child agents or
players.
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15.8.6 Agent Market Report
In Agent System → Reports → Market Report submenu agent can see his Market Report.
Agent can get results by date and by sport.
Fig 25-34 Market Report: General view
By clicking on action button agent can see the report for one market type.
Agent can choose competition
Fig 25-35 Market Report: Competition selected
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! ! SPRING BackOffice 2.

SPRING Platform BackOffice 2.x

Copyright © 2015-2017 BetConstruct. All rights reserved.

Rev # Description Approved Executed Date

7.2 Player List 27

1.1 Signing In Stage

Click on this s/w product icon on the desktop to launch program

Fig 1-1 Sign In dialog box

Fig 1-2 Warning message: Another logging with same details

Fig 1-3 Changing password

Enter an old password

Fig 1-4 Warning message: Logged out: Inacceptable Login details

2.1 UserNick menu

This menu contains functionalities related to user authorization:

2.1.1 Change Password

3. Menu Side Bar

● New Registration Today, number of Deposits and Total of Deposits.

Fig 4-1 Dashboard Overview

− Scroll down to see all modules.

Fig 4-2 Dashboard Settings

Besides, you can choose the layout of the modules.

6.1 User Management

Fig 6-1 Users section controls

6.1.1 User Details

Fig 6-2 Users details view

User Info contains:

● User Id – unique number

User info can be edited:

Fig 6-3 Add Note window

6.1.2.1 Permission Roles

Fig 6-4 Permission Roles window

Assign permission role

Fig 6-5 Selecting a Permission Role

When a role was selected, it appears in the upper row.

Fig 6-6 selecting a role

Delete Permission Role

Exclude Permissions from the Role

1. Deselect the check boxes.

2. Click Save button at the bottom of the page.

Clone Permission Role

Fig 6-7 Clone controls

1. First, turn on Edit mode by clicking on edit button - .

Fig 6-8 selecting a user for cloning

Fig 6-9 Cloning completed

Fig 6- 11 Activating additional permissions

In case of cloning all previous permission roles of User are dismissed.

After cloning it's possible to add any permission role if needed.

How to add permission role(s) is described above.

6.1.2.2 Individual Permissions

6.1.3 Log History

2. Use Time Period filter to specify your search time limits.

Date and Time – when corrections were made.

To go back to User list, use the breadcrumbs strip.

6.1.4 Add User

1. Click it to create a new User.

2. Fill in all required fields and click Save button.

3. Save changes by using save button.

For going back to User list use breadcrumbs strip.

6.2 Partner Permission Roles

Partners are NOT allowed to create individual permissions.

On the page a list of Permission Roles is shown.

Fig 6-12 Sample table of Permission Roles

The table consists of five columns:

− Scroll down to see all modules. 

In case of cloning all previous permission roles of User are dismissed.  

After cloning it's possible to add any permission role if needed.  

▪ Click Save button to save new player.  