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ORGANISATION MANUAL
This Manual is produced by Qatar Airways, Flight Operations Department in accordance with the
Joint Aviation Requirements and with the applicable elements of the UK Civil Aviation Authority
Regulations. It complies with QCAR-FCL 1.
Any questions with respect to the information contained in this manual should be directed in
written to the Head of Training.
Qatar Airways
P.O. Box 22550
Doha, State of Qatar
Phone : +974 4445 3768
Fax : +974 4462 1152
E-mail : trto@qatarairways.com.qa
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Chapter LEP
Page Page
Chapter Rev. No Rev. Date Chapter Rev. No Rev. Date
No No
1 53 & 54 08 22-JUL-12
1 57 & 58 08 22-JUL-12
1 15 & 16 08 22-JUL-12
1 31 & 32 08 22-JUL-12
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Chapter LEP
Chapter Page No Rev. No Rev. Date Chapter Page No Rev. No Rev. Date
APP. 2 4 13-JUN-12
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Chapter RH
REVISION HIGHLIGHTS
REVISION HIGHLIGHTS
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Chapter RH
REVISION HIGHLIGHTS
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Chapter ROR
RECORD OF REVISIONS
RECORD OF REVISIONS
Revision to this TRTO Manual shall be made by all authorised users without delay. After inserting
the revision enter the appropriate data in the revision sheet below. The compliance has to be
signed under “Inserted By”. Revision will be issued at irregular intervals, retain this revision sheet
until officially replaced.
5 07-12-09
6 01-06-11
7 15-07-11
8 24-06-12
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Chapter ROR
RECORD OF REVISIONS
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CONTENT LIST
1 TRTO OPERATIONS MANUAL................................................................................................... 11
1.1 General ............................................................................................................................................ 11
1.1.1 Administration............................................................................................................................... 11
1.1.11 Duty Period and Flight Time Limitations (Trainee and Staff) ................................................... 33
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1.1 General
1.1.1 Administration
1.1.1.1 Policy
It is the policy of Qatar Airways TRTO to be staffed, equipped and operated in a suitable
environment offering type rating training, and/or MCC- training and/or synthetic flight
instruction and theoretical instruction for specific training programmes for Qatar Airways
Flight Operations.
1.1.1.2 TRTO Approval
Based upon QCAR-FCL the Qatar Civil Aviation will issue a TRTO Certificate Approval.
Having received a TRTO Approval, Qatar Airways TRTO has satisfied the Authority that all
provisions have been met to comply with the regulatory framework. Furthermore the
Approval specifies the training courses under which the approval has been issued. The
Quality system described in this manual assures the continuous compliance with the
requirements of the TRTO Approval.
Changes concerning authorised personnel, procedures and publications must only be put
into effect after prior notification, if necessary prior approval of the QCAA as described in
this Manual. Failure to comply with the mentioned provisions may have a negative effect on
the TRTO Approval.
1.1.1.3 Operations Manual (IEM No. 3 to QCAR-FCL 1.055)
All parts of the Operations Manual have been prepared in accordance with the provisions
given in QCAR-FCL. The Operations Manual is located first in order to accommodate the
administrative part both for the Operations Manual, the Training Manual, the Quality System
in addition to the Type Specific Training Syllabus.
The combination of these Manuals and chapters will in general be referred to as the “TRTO
Manual”.
1.1.1.4 Training Manual (IEM No. 3 to QCAR-FCL 1.055)
All parts of the Training Manual have been prepared in accordance with the provisions
given in QCAR-FCL. The Training Manual as described in chapter 2 is a generic description
applicable to all fleets. The type specifics are described in The Type Specific Training
Syllabus. This section is referred to in Chapter 4 and located electronically on PTRMS. This
arrangement makes the Type Specific Training Syllabus easily available to instructors,
examiners and training management from any location without duplications.
As a pre-requisite for this arrangement QCAA must have unlimited access to PTRMS.
1.1.1.5 PTRMS
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enabling the instructor or Management to access Training Records for individual pilots (see
2.1.5.1)
1.1.2 Manual Amendment and Revision
1.1.2.1 Responsibility
The contents of the Operation and Training Manual and their revisions shall be controlled
and approved by HTRTO. They are either produced by the TRTO or a third party.
Publications requiring the QCAA approval/acceptance shall be forwarded to them by the
Senior Manager Flight Operations, Projects & Regulatory Affairs. After receiving the
approval/acceptance of QCAA the publication shall be issued to all authorised holders.
If time does not permit to receive prior approval of the QCAA, information requiring
immediate notification or safety related items will be issued by a Training Notice, provided
an approval has been applied for, which may be incorporated into the next manual
amendments or will be withdrawn after a defined period of time.
The TRTO need not advise the Authority of minor changes in day to day operations. Where
any doubt exists as to whether a proposed change is minor, the Authority shall be
consulted.
1.1.2.2 Manual Holder Responsibility
The amended and/or revised parts of the TRTO Manual are issued on a 6 months cycle to
all manual holders. All Manual holders have a responsibility to notify any errors or
anomalies contained within to HTRTO.
1.1.2.3 Normal Revisions
Normal revisions are issued periodically to cover non-urgent corrections, changes and
TRTO notices. They are accompanied by updated LEP and Revision Highlights which
provides an explanation of the changes in the revision
1.1.2.4 Training Notices
In order to facilitate urgent amendments to the TRTO Manual and its associated documents
a Training Notice will be issued by:
• Head of Training.
• Deputy Head of Training.
• Chief Instructors.
The training notice types will be as follows; TRTO, A320, A300, A330, A340, B777, B787 or
GI. Training Notice will be distributed to all training staff and managers. Type specific
notices will be limited to the relevant fleet and Chief Pilot Training. These notices will
amend the TRTO manual and therefore copies must always be submitted to the Qatar
CAA. The TRTO administrator will be responsible for electronic distribution and a printed
copy held in a manual for inspection by trainers entering the ITC. Notices will be
incorporated into the manuals on a 6 month cycle.
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1.1.2.5 Pagination
A vertical line indicates revised or newly published text on the pages. It will not be used to
indicate format or page number changes. Editorial revisions e.g. spelling corrections may
have revision bar with no associated highlights.
The header and footer of each page contain:
Header:
(1): Qatar Airways Logo.
(2): Type of Operations Manual (TRTO OPERATIONS AND TRAINING MANUAL).
(3): Chapter and Page number.
(4): Chapter title.
Footer:
(5): Revision number.
(6): Revision date.
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1.1.3 Abbreviation
A Aircraft
A/C Aircraft
AM Accountable Manager
FE Flight Examiner
FI Flight Instructor
FS Flight Simulator
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HT Head of TRTO
IP Instructor Pilot
IR Instrument Rating
ME Multi-Engine
NM Nautical Mile(s)
PF Pilot Flying
PIC Pilot-in-Command
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QA Quality Auditor
QM Quality Manager
R/T Radiotelephony
SE Single-Engine
SIM Simulator
TR Type Rating
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1.1.5 Organisation
TRTO Organisation Structure
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The Head of Training reports to the Chief Flight Operations Officer (CFOO). However, the
Head of Training is directly responsible to the Authority for full compliance with all QCAR-
FCL requirements. The holder of the post of Head of Training must be acceptable to the
Authority.
He is responsible for:
1) Ensuring that the highest standards of safety are maintained throughout the TRTO.
2) Ensuring that the TRTO is in compliance with the general requirements of QCAR-
FCL.
3) Ensuring that there is an adequate number of suitably qualified training staff
available to undertake the required training tasks.
4) Ensuring that the quality and standard of training given by the training staff complies
with specific requirements of QCAR-FCL.
5) Recruitment of staff and training personnel.
The Deputy Head of Training reports to the Head of Training. The holder of the post of
DHT must be acceptable to the Authority.
1) He will act as HT during the absence of the HT.
2) He is responsible for the Administration of the Type Rating Training Organisation
(TRTO), under the direction of the HT.
3) Liaison with the Quality Manager on matters concerning the Quality Plan.
4) Deputy Head of Training is required to hold a professional pilots licence and
rating(s) related to the flying training courses they may conduct and a type rating for
any aircraft on which they may instruct. To conduct any such training the Authority
must approve a DHT.
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The Chief Instructor reports to the Head of Training / Deputy Head of Training.
Chief Instructors are required to hold a professional pilots licence and rating(s) related to
the flying training courses they may conduct and a type rating for any aircraft on which they
may instruct. To conduct any such training the Authority must approve a CI.
The Chief Instructor is responsible for:
1) Maintenance of the currency of personal licences and ratings, including medical
fitness in order to conduct his assigned duties. In particular for ensuring that any
approvals granted by the Authority are valid before conducting any training which
require him to exercise the privileges of that approval.
2) Manage the training qualifications and currency of the instructors assigned to
him/her in the manner stated above.
3) Advice and support the HT/DHT on all training matters as required.
4) The preparation of all course syllabi, including theoretical examinations, to comply
with JAR-FCL requirements.
5) Monitoring the Standard Operating Procedures (SOPs) in use and for
recommending revisions to SOPs to the DHT/HT as necessary.
6) Monitor the scheduling SFI/TRI’s and SFE/TRE’s as necessary to ensure that the
TRTO training programs are conducted in accordance with the established
practices and procedures.
7) Liaison with the engineering department/simulator engineers on all simulator
maintenance matters.
8) Liaison with Admin. /Course Planning dept. or personnel’s on all course planning
issues.
9) Liaison with the Quality Manager on matters concerning the Quality Plan.
10) Conduct standardisation checks on all staff in accordance with the Quality Plan.
11) Conduct TRI/SFI/MCCI final assessments as so authorised by the Authority.
In addition to the responsibilities highlighted above, he will also:
1) Supervise the instructional performance of the Ground Instructors.
2) Standardize the methodology used for the Ground Instructions.
3) Resolve the training / instructional related issues raised by the instructors, especially
in case of a low progression of the trainee.
4) To make sure that the course material used is updated.
As part of the team of fleet Training managers (FTM) and Chief Instructors (CI), the CGI is
responsible for the selection and training of the Ground Instructors (All Fleets) and to
ensure that they meet all requirements as stipulated in QCAR-FCL1, and this from the
moment the GI’s have been selected until they stop being a GI. The CGI is responsible for
creating and maintaining all Ground Training material (Type rating as well as Operational
following QCAR-OPS1 and QCAR –FCL1)), standardisation of the Ground Training
department, smooth and efficient day-to-day operation of the ground training and making
sure all this is done in a cost effective way while maintaining the highest possible standards
in the industry.
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A TRI reports to the Chief Instructor, who reports to the Head of Training.
He is required to hold a professional pilots licence and rating(s) related to the flying training
courses he may conduct and a type rating for any aircraft on which he may instruct. To
conduct any such training the Authority must approve him.
The Type Rating Instructor is responsible for:
1) The maintenance of the highest standards of safety during all stages of training.
2) Maintenance of the currency of personal licences and ratings including medical
fitness in order to conduct his assigned duties. In particular for ensuring that any
approvals granted by the Authority are valid before conducting any training which
require him to exercise the privileges of that approval.
3) Conducting training as directed by the CI/HT.
4) Assisting the CI in the preparation of course programs to comply with QCAR-FCL
requirements.
5) Assisting the CI in developing classroom presentations when required.
App 2 to QCAR-FCL 1.055 paragraph 15 states “For flight training duties on a FTD,
instructors shall have instructional experience appropriate to the training courses they are
appointed to conduct and hold or have held 3 years prior to the first appointment, a
professional pilot licence”. Further, “For multi-pilot type rating and/or MCC flight training on
a flight simulator and/or FTD and/or FNPT II, instructors shall hold a TRI rating or a SFI
authorization”.
The requirements for an SFI authorisation are stated in QCAR-FCL 1.410/ 1.415.
A SFI reports to the CI, who reports to the Head of Training.
He is required to hold or have held a professional pilots licence and rating(s) related to the
flying training courses he may conduct and a type rating for any aircraft on which he may
instruct or have completes the simulator content of the applicable type rating course at an
approved TRTO. To conduct any such training the Authority must approve him.
The Synthetic Flight Instructor is responsible for:
1) The maintenance of the highest standards of safety during all stages of training.
2) Maintenance of the currency of his authorisation as required by QCAR-FCL 1.415.
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In particular for ensuring that any approvals granted by the Authority are valid before
conducting any training which require him to exercise the privileges of that approval.
3) Conducting training as directed by the HT.
4) Assisting the DHT in the preparation of course programs to comply with QCAR-FCL
requirements.
5) Assisting the CI in developing training presentations when required.
1.1.6.8 Type Rating Examiner (TRE) (QCAR-FCL 1.425 / 1.440) and SFE
(QCAR-FCL 1.425/1.455)
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is the subject of a Confidential Report must be advised of the content and reasons for the
report by the Instructor or Examiner, prior to submission.
If a trainee is involved, the operator will contacted for further action.
If the report involves an instructor or staff the HT or the concerned Chief Instructor shall
interview the instructor to establish the relevant facts. The instructor/staff involved shall
have full access to the relevant training files and reports, including the Confidential Report.
If the concerned managers are convinced, after the interview, that disciplinary action is
required, the appropriate procedures, including suspension of the instructor/staff will be
taken. The Training Confidential Report records must indicate subsequent management
same.
1.1.9 Approval
1.1.9.1 Approved Courses
Qatar Airways is approved by the QCAA as a Type Rating Training Organisation (TRTO)
under Approval Number: QCAA/TRTO/QTR/02/07 to conduct Type Rating Training
Courses on the following aircraft types:
1) Airbus A300-600.
2) Airbus A320 (Family).
3) Airbus A330-200/300.
4) Airbus A340-600.
5) Boeing 777-300ER.
6) Boeing 787.
The courses that can be conducted under the above TRTO are described in the TRTO
Certificate of Approval and detailed in Type Specific Training Syllabus as appendix on
PTRMS. In addition the above mentioned Type Rating Course, these courses are in
principle the following for the various fleets operated by Qatar Airways:
1) Reduce Type Training Course (Boeing).
2) Cross Crew Qualification Course (Airbus).
3) Zero Flight Time Training.
4) Multi Crew Co-operations Course.
5) Type Rating Instructor Course (TRI).
6) Synthetic Flight Instructor Course (SFI).
7) Type Rating Examiner Course (TRE).
8) Synthetic Flight Examiner Course (SFE).
All Qatar Airways Flight Training Devices and Flight Training Facilities are located in the
Integrated Training Center (ITC). Qatar Airways TRTO is located in the ITC in close
proximity to the training activity and training facilities. The training courses provided by the
TRTO utilises QCAA approved Flight Training devices and facilities.
All Training Devices are operated by qualified instructors and maintained by a full time staff
of Engineers and simulator technicians.
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In close proximity to each simulator, FTD or Avionics trainer are briefing rooms, used for
briefing and debriefing the trainees. Both, briefing and debriefing rooms have table, chairs,
white board and panels. In addition to that, many briefing rooms also have computers and
debriefing rooms have digital de-briefing equipment.
The TRTO may decide to subcontract out certain activities to a third party training provider
subject to approval of the Authority. The ultimate responsibility for the training provided by
the subcontractor remains with QR TRTO. A written agreement should exist between QR
TRTO and the subcontractor. The TRTO should ensure that the subcontractor has the
necessary authorization/approval when required and commands the resources and
competence to undertake the task.
The subcontracted organisation should normally be approved to conduct such training by
the Authority of a JAA Member State. When the subcontracted organisation is not approved
by a JAA Member State, QCAA should include the subcontracted organisation in the
approval process and be satisfied that the standard of training intended to be given meets
the equivalent requirements of a JAA approved organisation. The other obligations of the
QR TRTO, such as student progress and monitoring and the adequate form of quality
system management, must be exercised by QR TRTO.
Qatar Airways Flight OPS Training Department and Qatar Airways TRTO has established
with QCAA an agreement process for Dry-lease training, wet lease/External TRTO training.
(See Appendix 01)
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Training Records are required for all aspects of the Type Rating Training Plan and will
include the following records for each trainee. All will be retained in the clients training
folder for a period of five years from the date of generation:
1) Trainee Information and Pre-entry Assessment Form.
2) Copy of Pilot’s Licence, Ratings & Medical Certificate with expiry dates.
3) Copy of MCC Certificate or proof of exemption/credit (if applicable).
4) Theoretical Knowledge Examination Results Sheet.
5) Simulator Session Training Records and Assessment.
6) Flight Training Detail & Assessments.
7) Copy of Licence Skill Test (LST).
8) Copy of Course Completion Certificate.
After completion of training, these records will be retained in separate folders for each
trainee and will be held securely in the records filing cabinet. Normal access will be
restricted to selected TRTO staff and the records department. The Training Records will
also be scanned and made available on e-Docs.
Sub-contracted training
Type Rating or Reduced Type Rating course approved by QCAA conducted by:
1) Ground school at a QCAA approved facility with Qatar Airways instructors.
2) Synthetic Phase of training at a QCAA approved facility with external instructors.
3) License Skill Test by QCAA authorized TRE.
Or
Type Rating or Reduced Type Rating course approved by QCAA conducted by:
1) Ground School-at a QCAA approved facility with external instructors.
2) Synthetic phase with Qatar Airways TRTO instructors.
3) Licence Skills Test (LST) by QCAA authorized TRE.
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COURSE DETAILS
All items of the license skill Test (MPA) have been completed and the form is attached.
Ref. TRTO/12/06/05/B777/41691
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Records of TRTO staff expiration dates of approvals, ratings and medical certificates will be
retained in Instructor and TRE’s files; this may be in the format of an approved record
keeping system such as e-Docs. HT has overall responsibility for the security, accuracy and
content of those records although the Training Administrator has day-to-day control and
management of the records made available via e-Docs. All staff training records will be
retained for at least 5 years from the date of generation.
The TRTO must ensure that a system is in place to monitor the expiry dates and plan
refresher and revalidation training accordingly. (App 2 to QCAR-FCL 1.055 para 18)
1.1.10.5 Training Record Checks
HT has overall responsibility for the content and accuracy of training records. Training
records form an integral part of the Quality Plan and it is essential that they properly reflect
the conduct and standard of training carried out. As part of the auditing procedure, training
records will be checked in detail by both the TRTO appointed auditors and Authority
inspectors, as part of the TRTO approval renewal process. The Training Administrator is
responsible for the actual maintenance of the training records.This is monitored through
electronic version of Personal Documentations on e-Docs or directly in original Training
Record File. The process for filing of Training Records is described in Guideline. Trainee
and Staff Training record checks will be accomplished by quality audit at least once
annually. See Section 3 - Quality System Section of this manual
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1.1.11 Duty Period and Flight Time Limitations (Trainee and Staff)
1.1.11.1 General
It is essential that both the Trainee and Instructor are not suffering from fatigue during
training. A duty time limitation scheme has been adopted for both Trainees and Instructors.
The maximum duty period for theoretical knowledge training is 8 hrs in any one day.
Simulator training sessions should not exceed 7 hrs including the brief and debrief,
excluding lunch. To maximize training benefit, simulator sessions should not normally
exceed 4 hrs in duration, which with detailed pre and post flight briefing and refreshment
breaks should make up a normal working session. There must be a minimum of 12 hrs
rests between simulator sessions (end of debriefing – beginning of next briefing). It is
accepted that simulator availability and serviceability can affect training plans. Therefore
these duty times may be varied with HT’s consent, having considered any safety and
training effectiveness implications.
Flight Training has to be conducted as per the requirement laid down in the ‘Flight Training’
session in the individual ATRCC.
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1.2 Technical
Qatar Airways TRTO is not in possession of aircraft nor does it conduct any part of the
training as line or route training in Aircraft. Base Flying, when required) is conducted under
supervision and control of Qatar Airways Flight Operations (see 2.2).
All such operation is conducted according to Qatar Airways SOP, Safety and Aeroplane
Technical description for the following topics:
1.2.1 Aeroplane descriptive notes.
1.2.1.1 Ref to Qatar Airways Flight Crew Manual
1.3 Route
Also the route part of Base Training is conducted under supervision and control of Qatar
Airways. The following topics are described in Qatar Airways OM-Part A and OM-part C:
1.3.1 Performance
1.3.1.1 Ref to Qatar Airways Flight Crew Manual
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1.4.2 Facilities
The following facilities must be provided:
1) Accommodation and Equipment
2) A dedicated training room must be available throughout the course. The facilities
should include equipment to record briefings and debriefings and suitable playback
equipment to enable the candidates to view their performance in order to facilitate
learning. Other instructional aides, such as a white board or computer projector,
must be available.
3) Training Devices
4) A suitable Flight Training Device (FTD) must be used to provide practical exercises
to develop the candidates’ observational and analytical skills. FFS will be required
for part of the courses. The minimum acceptable FTD is a (FNPT) II.
1.4.3 Documentation
Documents associated with the requirements for instructors, examiners, guidance material
and flight documentation must be available for use by the candidates throughout the
course. This information shall be provided on DVD/USB.
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1.4.4.1.1 Objective
The course objective is to satisfy the”Teaching & Learning” module defined in QCAR-FCL 1
subpar H. It is a non-type specific foundation course to teach or refresh basic instructing
skills, as well to stress the importance of human factors in the aviation environment with
particular references to the individual’s varying levels of maturity, judgement and their
behavioural attitude and learning abilities.
To study and comprehend the learning process, the teaching process, training
philosophies, techniques, human factors and TEM.
These core skills are consolidated by a Type Specific Instructor Course. Where the
Teaching & Learning module is addressed in a stand-alone course, the description”Core
Course” is used.
The Core Course has a validity of 12 months unless instructional. duties has been
exercised
1.4.4.1.2 Pre-requisites
The candidate must have been assessed by its sponsor in regards of fulfilling the
requirements for the purpose of becoming an instructor. He must have ability to a quire
adequate skill and knowledge and have relevant qualification and experience. The
candidate must also have acceptable record.
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Ground school Ground school Ground school Ground school Ground school
1.4.4.1.6 Syllabus
The Teaching and Learning syllabus must include, as a minimum, the topics listed in the
AMC FCL 1.395
The course address, and provide each participant with adequate practice in, all basic
instrucoral skills:
1) Briefing Skills (visual and verbal).
2) Use of common visual aids (e.g. whiteboard flipcharts. Overhead projectors,
computer-based).
3) Briefing practice.
4) Basic in-flight instructional techniques and performance analysis, including CRM.
5) Debriefing (use of facilitative and directive methods).
6) Dealing with sub-standard performance.
7) Writing training reports.
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COURSE SYLLABUS
DAY 1
TIME DETAIL
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Individual Presentations.
1415-1545 1 minute presentation on random topics.
5 minute presentation on a topic of the individual’s choice-not job related!
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DAY 2
TIME DETAIL
Facilitation continued
1245-1400
.PowerPoint 29-45
Divide class into three groups; classroom, Sim/TFST, Line trng: to present on what they would
think of for each to be effective:
Classroom instruction techniques, Use of training aids, Group lectures, Individual briefings,
Student participation/discussion. Flight. Airborne instruction techniques, The flight/cockpit
1415-1545 environment, safety, Techniques of applied instruction, Post-flight and in-flight judgment and
decision making.
Ensure setting OBJECTIVE is at the top for all three plus SAFETY for aircraft
ONLY if necessary back up with PowerPoint 45-51.
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DAY 3
TIME DETAIL
Flight Briefing:
Line Training is there a brief, exercise de-brief required? Group discussion 15 min.
1015-1200 PowerPoint TEM.
Using AAIB reports groups to identify Threats and Errors and decide how to mitigate these.
Group exercise 20 mins.
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TIME DETAIL
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1.4.4.2.1 Objective
For candidates who have completed an external Core Course there will be a two day
bridging course to cover local variations and TRTO requirements etc prior to the aircraft
technical phase.
1.4.4.2.2 Prerequisites
Pre-requisites for the Bridging Course are completion of the Core Course or similar JAA
approved course.
NB: Only Day 2 is required for those who have completed the internal core course.
1.4.4.2.5 Footprint
BRIDGING COURSE
Day 4
Observation
Type Rating FFS
(Observation of CI or
Standards Captain
nominated by the
TRTO)
(4 Hours)
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1.4.4.2.6 Syllabus
Please refer to TRI Technical Syllabus appendix 02
1.4.4.3.1 Objective
The course should be designed to give adequate training to the applicant in theoretical
knowledge instruction, flight instruction and synthetic flight instruction in order to instruct for
any multi-pilot aeroplane type rating for which the applicant is qualified.
This should include the following:
1) Acquire the knowledge and skills necessary to teach the whole simulator element of
the Approved Type Rating Course (including multi-crew cooperation).
2) Consolidate instructor skills:
a) Briefing skills (visual, verbal).
b) Performance analysis, including CRM and corrections.
c) Debriefing (use of facilitative and directive methods).
d) Writing training reports.
3) Become fully conversant with the operation of the simulator.
4) Become fully conversant with the relevant FSTD simulator approval requirements
(including Technical Log).
1.4.4.3.2 Pre-requisite
(QCAR-FCL 1.365) An applicant for a TRI rating/SFI authorisation shall have:
TRI
1) Completed a type rating course.
2) Min 1500hrs as pilot on MPA.
3) Within the last 12 month completed 30 sectors, of which max 15 sectors in
simulator.
SFI
1) Hold or have held a professional pilot license acceptable to the Authority.
2) Have completed the simulator content of a type rating course.
3) Min 1500hrs as pilot on MPA.
4) Completed an approved TRI course.
5) Conducted min 3 hrs flight instructions on a type rating under supervision of TRI
notified by the Authority.
6) Within the last 12 month have completed LPC and:
a) Within the last 12 months min 3 route sectors as observer on applicable type.
b) Within the last 12 months min 2 sectors as obs. of LOFT based sim session.
1.4.4.3.3 Privileges
(QCAR-FCL 1.261) The privileges of a TRI/SFI are to instruct for:
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Full Flight Sim Type Specific Full Flight Sim Type Specific Full Flight Sim AWOPS
(4 Hours) (4 Hours) (4 Hours)
Day 5
Day 4
TRI Test
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The technical phase allows the TRI candidate to gain practical experience in briefing,
session management, instructional technique and debriefing. It is designed for two TRI
candidates per session and one TRI approved instructor who will act out the role of:
1) The attentive student.
2) The easygoing student.
3) The over-confident student.
4) The under-confident student.
5) The quiet student.
6) The aggressive student (captain changing fleets perhaps).
Subject to satisfactory performance the TRI candidate will undergo a TRI Test, conducted
by an authorised TRI assessor (TRI approved by the Authority).
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The TRI Candidate will be asked to conduct a Briefing and training exercise from one of the
Groups below. The TRI candidates must be briefed on the conduct of the TRI assessment
at least one day before the test itself.
GROUP 1
1) Engine failure after V1.
2) Single engine ILS approach to minima and go-around.
3) NDB approach to landing.
4) Slats failure through to landing.
5) Pitch and Roll protections.
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GROUP 2
1) Engine failure after V1.
2) Single engine ILS approach to minima and go-around.
3) Circling approach from ILS.
4) Dual hydraulic system failure (B+Y).
5) Low speed / high alpha protections.
GROUP 3
1) Engine failure after V1.
2) Single engine ILS approach to minima and go-around.
3) VOR approach.
4) Flaps failure through to landing.
5) High speed / mach protections.
GROUP 4
1) Engine failure after V1.
2) Single engine ILS approach to minima and go-around.
3) Excess Cabin Altitude / Emergency Descent.
4) RTO and evacuation procedures.
5) Crosswind Take Off and Landing.
TRI PREPARATION
Give each TRI candidate the following tasks:
1) Prepare one full briefing on Engine failure after V1 or engine-out ILS and go around
(one each).
2) Prepare a summary brief on one other item in the selected group (nominate the
item).
3) Prepare an exercise to cover the following:
a) Brief a subject.
b) Teach the briefed subject in the Simulator.
c) Assess the Trainee Pre LST.
d) Demonstrate a Crosswind Landing.
Note: Remaining items in the group will be used if the examiner needs to see any extra
teaching.
4) TRI candidates must expect to “debrief” the Instruction exercise and to “assess” all
other items.
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DEBRIEF
The TRI candidates should debrief their instruction exercise (twenty minutes each). The TRI
candidates must expect to write a short report covering that debrief item. TRI candidates
will also be asked to assess the “trainee’s” performances on the other exercises.
EXAMINERS ASSESSMENT AND DEBRIEF
Tell the TRI candidates the result of the test and debrief their performance.
Complete all appropriate course paperwork
1.4.4.3.10 Revalidation
(QCAR-FCL 1.370) For revalidation the applicant shall within the last 12 months:
1) Conducted one type rating FFS of min 3 hrs or,
2) (TRI only) one air exercise of at least 1 hr or,
3) Receive TRI refresher acceptable for the Authority.
1.4.4.4.1 Objective
This course is based on the objective and skill obtained from initial TRI course. The same
principle, skill and experience will be brought forward in the extension to instruction on a
further MPA type in this course. (See 1.4.2.2.1)
1.4.4.4.2 Pre-requisite
(QCAR-FCL 1.365) Before extending the privileges to a further MPA type the applicant shall
have:
TRI
1) Within the last 12 months completed at least 15 route sectors of which maximum 7
sectors in the simulator.
2) Satisfactory completed the relevant technical training content of an approved TRI
course at an approved TRTO.
3) Completed minimum 3 hrs of flight instruction on a type rating course under
supervision of a TRI notified by the Authority for this purpose.
SFI
1) Completed the simulator content of the relevant type rating course.
2) Completed minimum 3 hrs of flight instruction on a type rating course under
supervision of a TRI notified by the Authority for this purpose.
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1.4.4.4.3 Privileges
(QCAR-FCL 1.261) The privileges of a TRI/SFI are to instruct for:
1) MPA type rating course (SFI in sim only).
2) MCC course.
3) Basic phase of MPL provided he holds or have held FI (A) or IRI (A).
4) Intermediate and advanced phase of MPL.
5) (TRI only)Aircraft training excluded emergency/abnormal procedure.
Ground School Ground School Ground School Ground School Ground School
0800-1600 0800-1600 0800-1600 0800-1600 0800-1600
The technical phase allows the TRI candidate to gain practical experience in briefing,
session management, instructional technique and debriefing. It is designed for two TRI
candidates per session and one TRI approved instructor who will act out the role of:
1) The attentive student
2) The easygoing student
3) The over-confident student.
4) The under-confident student.
5) The quiet student.
6) The aggressive student (captain changing fleets perhaps).
Subject to satisfactory performance the TRI candidate will undergo a TRI Test, conducted
by an authorised TRI examiner:
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Note: Remaining items in the group will be used if the examiner needs to see any
extra teaching.
4) TRI candidates must expect to “debrief” the Instruction exercise and to “assess” all
other items.
DEBRIEF
The TRI candidates should debrief their instruction exercise (twenty minutes each). The TRI
candidates must expect to write a short report covering that debrief item. TRI candidates
will also be asked to assess the “trainee’s” performances on the other exercises.
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1.4.4.5.3 Privileges
(QCAR-FCL 1.440) The privileges of a TRE/SFE are to conduct:
1) Skill test for the issue of type rating for MPA.
2) Proficiency Checks for revalidation.
3) (TRE only) Skill test for ATPL.
4) (TRE only) Skill test for MPL (provided QCAR-FCL 1.310 are met)
5) The examiners shall not test applicants to whom flight instruction has been given by
them for that licence or type rating. It is the responsibility of each individual TRE to
inform the HT if such a situation is likely to arise. In the eventuality, the HT will make
written application to the Authority for an exemption on a ‘one off’ basis, explaining
the circumstances.
1.4.4.5.5 Footprint
An Examiner under training must complete all the ground & simulator session described on the
table below and meet the requirements laid down in QCAR-FCL 1.425 - Examiners -General.
TRE upgrade ground school- Ground school syllabus as laid down in the TRTO manual.
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TRNG- These sessions will be conducted by the Examiner under training, under the
observation and guidance of a TRE “Standards” Training Captain.
TRNG - This session will be a “Role Play” LPC Day 2 session and conducted by the
Examiner under training. The respective Fleet Chief Instructor, will roll play common errors,
in order to access the Examiner under trainings analytical skills and progress.
TRNG∗∗- This session will be a “Role Play” LST session and conducted by the Examiner
under training. The respective Fleet Chief Instructor, will roll play common errors, in order to
access the Examiner under training. At the end of this session, taking into account the
conduct of the briefing, simulator session and debriefing, the Chief Instructor, will make a
recommendation for QCAA TRE TEST, if he/she is confident that Examiner under training
will meet the required standard.
TEST- The test will be conducted during a real LST or LPC Day 2 session and the applicant
will run the entire session from briefing through the simulator session to the debriefing.
The 'Examiner Authorisation Acceptance Test' will be supervised by an inspector of the
QCAA or by a senior examiner specifically authorised by the Authority for this purpose.
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LEGISLATION
1) Legal standing of examiners e.g. licence signing requirement.
2) QCAR-OPS.
3) OPC requirements.
4) Recency.
5) Operation of more than one type.
6) LOFT.
7) Incapacitation training.
8) QCAR-FCL.
9) LST/LPC.
10) Instrument rating privileges.
11) IR combined with type rating.
12) Limit on number of types.
13) Validity periods.
14) MCC.
15) Approved courses and approval of all training courses.
16) QCAA Examiner Handbook.
17) Conduct of tests and checks.
18) Renewal vs revalidation.
19) Completion of test forms.
20) Comparison of OPC with LPC.
21) Repeat/retest differences and implications.
DOCUMENTS
1) LST/LPC Form.
2) Areas to be completed and by whom.
3) Mandatory sections.
4) Minimum levels of training device needed.
5) Notes on back of form.
6) 10 route sectors or one with examiner.
7) LVO is stand-alone part of LPC.
8) MFN - Notice of Failure.
9) Instructions on completion.
10) Licence Checking.
11) Common deficiencies in licences.
12) PANS-OPS.
13) Review, including procedure turns and holding.
14) CRM.
15) CRM is assessable.
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16) Simulators:
a) Simulator Approval.
b) Approval process.
c) JAR Simulator Qualification.
d) User Approval.
e) SIM MEL, approval document listing exercises approved and any restrictions (for
pilots and examiners).
f) Motion and visual normally required.
g) Mutual acceptance of JAR compliant states’ simulator qualifications.
h) Simulator Use.
i) Importance of safety brief.
j) Simulator tech log.
k) Use of seat belts whenever motion selected on or off.
l) What to do if candidate complains about simulator.
m) Importance of timekeeping.
n) Use of freeze.
o) Break in a four-hour session.
p) Legal.
q) Legal position and responsibility of examiner.
r) Briefing/Debriefing.
BRIEFING/DEBRIEFING
1) Briefing.
a) Content.
b) Tone.
c) Speed of delivery.
d) Adherence to SOPs.
e) Agreement of speeds or use of EFIS target speeds/SOPs.
f) Receptive to questions.
g) Example of brief.
2) Debriefing.
a) Format with emphasis on selection of most clear-cut failure point first.
b) Use short phrases to list fail points initially.
c) Need for factual evidence to support fail points.
d) Praise where appropriate.
e) Chronological or facilitative debrief should include training input.
f) Facilitation of CRM analysis.
g) Example of a debrief.
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PRACTICAL TRAINING
1) General.
a) Use of time for repeat/retest or training.
b) Roles.
c) Seating arrangements.
d) Standard calls.
e) Checklists.
2) Simulator Familiarisation.
a) Profiles to be used.
b) Speeds.
c) Session content.
d) Use of time for repeat/retest or training.
e) Notes on errors made.
f) Safety brief.
g) Checks.
h) Use of IOS.
i) Sample exercise with each candidate in the right seat.
j) Debrief.
Note-Taking
Need to make accurate notes sufficient to carry out detailed debrief.
Methods that are an aid to making it brief but accurate.
Fail/Debriefing Points.
SIMULATOR TRAINING
A minimum of six simulator sessions (excluding any simulator familiarisation session, if
required) should be completed. This includes the QCAA ‘examiner’ check.
Maximum use of recording and playing back briefings and debriefings should be made to
facilitate learning.
Observation of 2 sim sessions (LPC/OPC Day2 or LST) with a qualified standards captain
or CI/Tutor.
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FFS Session 2:
Two TRE candidates, with the TRE tutor playing the role of a candidate under test (both
CM1 & CM2). The TRE candidates will conduct a briefing, simulator exercise and debrief
each from the current TRTO LPC programme.
Note: The briefing room should be arranged so that the tutor and other candidate are on
one side of the table (as a crew) whilst the candidate giving the briefing/debriefing is
on the other.
1) Record candidate’s brief for the simulator exercise.
2) Conduct the simulator exercise.
3) Give candidates time to prepare debrief.
4) Record the debrief with the candidate who was not running the session.
5) Record the other candidate’s debrief.
6) Analyze both debriefs, using the recording as necessary.
7) Debrief the exercise.
At the end of the days exercise provide the candidates with feedback on performance.
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1.4.4.6.3 SYLLABUS
Teaching & Learning: Core concepts
Threat & Error Management (TEM)
NOTECHS
PANS-OPS DOC 8168
Legality, updates in FCL or OPS as appropriate (e.g. MPL)
Feedback from the TRTO quality system re training elements
Report writing
Standards Driven Practical exercises:
Practical exercises in briefing common items (e.g. AWOPS, EFATO, EOSID, IFR
Procedural knowledge). Identified by feedback from both the internal (TRTO) quality system
and via the customer standards or quality feedback.
1.4.5 Standardisation
1.4.5.1 Ground Refresher
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Standardization of training will be the responsibility of the HT, who will ensure that the
approved ground and flying syllabi are presented in accordance with the Training Plan.
Standardization checks will be conducted on all ground and flight training and examining
staff at regular intervals and not less than annually. The HT has established a Quality
Assurance Program to ensure standardization of all programs throughout Qatar Airways
TRTO. Chief Instructors are responsible for the conduct of Standardisation Checks annually
on all instructors in all Qatar Airways Flight Training Programs. Any deficiencies shall be
noted and appropriate remedial training will be conducted as deemed necessary. The
standardisation programme shall be prepared and overseen by the Quality Manager who
will ensure updated statistical data is made available to the HT. An overall (average) grade
3 will require the instructor/examiner to undergo a refresher and re-standardisation check
within 2 months; any instructor/examiner graded consecutively as grade 3, or one grade 2
or less overall, shall be stopped from working within the TRTO and shall be assessed by
the HT with regard to his competence. This grading system reflects the TRTO grading &
assessment system, which is different to the normal grading, used for other operational &
type rating training. A different set of markers must be used, to identify the course skills
required by trainers & examiners in the training department.
1.4.5.3 Instructor/Examiner Seminar
Annual TRE seminar may serve the purpose of examiner standardisation according to
1.4.3.1. This TRE seminar will be planned and conducted in coordination with QCAA who is
the formal holder of the seminar.
1.4.5.4 Annual LPC
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CONTENT LIST
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The course is designed and tailored to give the student a realistic exposure to the operation
with Qatar Airways route structure. The whole course is conducted to Qatar Airways
SOP/NOP with Operators Conversion course included and thus prepares the student for
Line Flying. By the end of the course the student is expected to be able to execute public
transport operation to a high standard of safety and professionalism.
2.1.2.1.1 Provisions
The minimum age for entry on a type rating course is 18 years (QCAR-FCL 1.140). The
student must hold at least a CPL/IR with MCC. The instrument rating must be current.
English language proficiency must be at least level 4(QCAR-FCL 1.010(a)(2)). The student
must hold a valid medical certificate; (QCAR-FCL 1.035).The student must be able to
comply with the provisions of QCAR-FCL 1.015 for issue of a Qatari licence.
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The primary means of maintaining training records of course assessment is via PTRMS
(Pilot Training Record Management System). All briefing rooms and debriefing rooms in the
TRTO are equipped with computers with access to PTRMS. In addition PTRMS access is
available via the internet to all Qatar Airways instructors. PTRMS permits real time
monitoring of student progress irrespective of location. PTRMS has a built in management
alert system.
The PTRMS is backed up by paper training files which are subject to inspection by
designated Chief Instructor. Standardisation of entries in training records is ensured by the
use of PTRMS
All training records/forms (PTRMS or hardcopy) must be signed by the Instructor carrying
out the training and by the trainee in the case of any assessment reports. The Chief
Instructors and the HT/DHT will countersign those forms requiring their signature. (See
1.1.1.5).
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reception doors and manned by Qatar Airways staff or security personnel H24. Instructors
requiring access to documents are required to sign for those documents.
Attendance records are maintained for all TRTO activities. Synthetic flight training is
recorded in PTRMS and in the students file. CBT training is recorded on the Boeing LMS
and Airbus CBT by attendance record.
All synthetic flight training on FTD or FFS must be recorded in the student’s log book.
2.1.5.3 End of Course – Administrative Action (see 1.1.10)
Safety training of all personnel associated with the TRTO is most important. This training
and awareness extends beyond flight and simulator training and encompasses all aspects
of training from classroom instruction to provision of rest areas and Flight Training Devices.
It is the responsibility of all to ensure that training is conducted in as safe an environment as
possible and all breaches of safety legislation, thoughts on safety and constructive ideas
etc should be made known to the TRTO management.
HT will ensure that all safety equipment forming part of any training facility is maintained in
proper working order and all personnel having responsibility for safety equipment, such as
fire fighting and first aid, are adequately trained.
2.1.6.2 Theoretical Knowledge Training (Ground School)
Prior to the commencement of any ground school training, all trainees will receive a full
safety briefing encompassing building evacuation, emergency exits, firefighting equipment,
first aid equipment etc.
2.1.6.3 Synthetic Flight Training
Before any SFT is commenced, the Instructor will brief all trainees on the safety plan in
force for each device used during the program. Particular emphasis will be placed on the
simulator escape plan and the location of all safety equipment. In addition, the building
evacuation plan will also be briefed.
2.1.6.4 Aircraft Flight Training
After ground and simulator training are completed at Qatar Airways TRTO, the trainee may
be required to accomplish landings (Base Training) in the aircraft as required by the
appropriate ATRCC. This applies when prerequisites for Zero Flight Time Training is not
met. The Base Training is conducted under supervision and legislation of Qatar Airways
Flight Operations and according to this operators SOP and Safety regulation and training
programs. (See 2.2)
2.1.7.1.1 General
Theoretical knowledge examinations are conducted at the end of CBT.
Theoretical knowledge exam authorization is based on suitable progress test results and is
the responsibility of the Chief Ground Instructor.
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Examinations will be developed based upon the Aircraft Flight Manuals, manufacturer’s
operational manuals and trainee study material. The TKE will be administered personally
and would be paper based. It would have a collection of questions at least twice the number
required in the ATRCC. In every case there will be a choice of four alternate answers
distributed across the main subjects of the syllabus. The pass mark will be 75% in each
section/subject of the syllabus and 75% overall. The TKE may be conducted in a single, or
two or more, session(s).
The relevant ATRCC will list the sections and number of questions required. Generally,
there are 6 sections required on non-glass cockpit aircraft and 8 sections required on glass
cockpit aircraft types.
A Written Exam must always be completed before the trainee proceeds to the Licensing
Skills Test.
Every two years, 25% of the total questions will be reviewed and replaced by a new set of
questions.
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individual subjects (acquiring less than 75%) will be considered as a Failure and will need
to retake the whole exam.
In an event of the Partial Pass or Fail, invigilator will review the incorrect answers with the
trainee and explain the reason for the answers being marked ‘incorrect’.
In every case, upon completing a subject, the trainee will immediately review the results to
include each question either not answered or answered incorrectly. It is vitally important
that any misconceptions and inaccurate information gained during the ground school
program is corrected at this stage.
The ‘spread’ of incorrect answers should be analysed to establish if any particular question
or subject of the instructional program caused more difficulty than others. Written comments
made by the candidate at the time of the examination should also be included in the
analysis of both questions and answers for pertinence, ambiguity or inaccuracy.
Skill tests are conducted by authorized TREs and SFEs and the results entered on form
PEL154. Guidance for examiners is provided in the Qatar CAA Examiner Handbook.
2.1.7.3.1 Pre-requisite
Skill tests will only be administered when the training syllabus included in the individual
ATRCC has been completed and the trainee has achieved the standards required to
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successfully complete the test. See paragraph 2.1.7.2. The LST form used on the
examination must have all required training filled out.
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The test/check should be accomplished under IFR and, as far as possible, in a simulated
commercial air transport environment. An essential element is the ability to plan and
conduct the flight from routine briefing material.
b) Tracking
c) Heading
d) Speed
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2.1.7.4 Substandard
In case of failure of the theoretical knowledge exam, the student will be de-briefed by an
appropriate instructor highlighting the areas of weak knowledge. The student will then be
assigned CBT revision with an instructor mentor available by telephone.
In the case of failure of LST a mandatory report will be sent to the QCAA. The student will
be debriefed in accordance with the Examiners Handbook and PEL154 completed and
retained in the student file. The relevant Chief Instructor, will assign remedial training
targeting the areas of weakness based on recommendation from the TRE/SFE
Test reports and records are stored and monitored in PTRMS with printed paper backup.
PEL154 forms are scanned in e.docs and the original sent to QCAA.
Where a student expresses concerns regarding his assigned instructor a discussion should
be held with the instructor concerned. If reasonable grounds exist e.g. character conflict,
then an instructor change will be initiated with Crew Control Training.
The maximum number of instructor changes should be 3. The minimum number of
instructors is 2.
A computerized Crew Training Feedback System is available in the TRTO and students are
encouraged to participate. The results form part of the quality management system and
evaluated every 3 months and the information used to improve training standards.
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2.1.8.4 Discipline
Discipline is an important part of affective training. Poor discipline will not only have an
effect on the individual but on his colleagues. Action will be taken to correct the behaviour
but if this is not effective more serious action will be considered. If a planned course is not
considered to be appropriate then HT will act in accordance with Qatar Airways disciplinary
procedures as laid down in the Staff Handbook.
Dress code for FTD duty is uniform. Hats are not required. Ground activities dress code is
smart casual.
In the event of disciplinary problems the matter will be referred to the relevant Fleet
Manager for further action.
All students have an individual responsibility to be punctual and prepared for training
utilizing the materials provided by the TRTO.
All TRI/SFI and TRE/SFE have an individual responsibility to be well prepared for the
instruction/examining they are about to undertake. It is equally important that the learning
environment is created and maintained by a friendly and professional approach.
2.1.9.2 Instructor Standardisation
ATPL skill tests, LSTs and LPCs are all conducted in accordance with Appendix 1 to
QCAR-FCL 1.240 and 1.295. In addition the procedures contained in the QCAA Examiners
Handbook are followed. (For fail/pass criteria see 2.1.7).
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Base Training is conducted by TRTO approved TRI under the jurisdiction and organisation
of Qatar Airways AOC. A specific arrangement exits between the TRTO and Qatar Airways
AOC to use operators standard operating procedures during ZFTT and Base Training.
A statement of how the course is divided into phases, an indication of how the CBT, FTD
and FFS are divided between phases and how they are arranged to ensure that they are
completed in the most suitable learning sequence is contained in each specific type course
in this manual.
The syllabus hours for each phase and FTD exercise together with the program of progress
test is contained in the type specific chapters of this manual.
2.3.2.2 Integration of syllabus
The manner in which theoretical knowledge and synthetic flight training will be integrated so
that as the training progresses students will be able to apply the associated theoretical
knowledge instruction and synthetic flight training is contained in the type specific chapters
of this manual.
All de-briefs are to be comprehensive and directly related to student performance. The de-
brief must include a brief summary of the next exercise and related preparation.
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To achieve optimum and consistent results, all training is standardized in the ATRCC and
the training plan will be followed as closely as possible. All pre and post flight briefings are
to be conducted in accordance with Qatar Airways TRTO standards. The quality system
places particular emphasis on the importance of standardization and will schedule
observations to sample this. Full details of the training plans are contained in the specific
ATRCC.
Instructors need to exercise good judgment in the use of repeated exercises or remedial
training to the benefit of the student. This may mean that part of the syllabus for that
exercise is not completed. This fact must be recorded in PTRMS and referred to the
relevant Chief Instructor.
The Trainee will be provided with training material on CD/DVD to include detailed
information about Ground Courses, MFTD and FFS Handling Phase in addition to OM-Part
A, OM-Part B and relevant training info and material in due time prior to course start. Office
Guideline
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CONTENT LIST
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3 QUALITY SYSTEM
(IEM No 1 to QCAR-FCL 1.055)
3.1 General
3.1.1 Definitions
Acceptable Means of Compliance (AMC)
AMC illustrate a means, or several alternative means, but not necessarily the only possible
means by which a requirement can be met. It should however be noted that where a new
AMC is developed, any such AMC (which may be additional to an existing AMC) will be
amended into the document following consultation under the NPA (Notice of Proposed
Amendment) procedure.
An AMC is presented in full-page width on loose pages, each page being identified by the
date of issue or the Change number under which it is amended or reissued. New AMC
material may, in the first place, be made available rapidly by being published as a
Temporary Guidance Leaflet (TGL).
Quality
The totality of features and characteristics of a product or service that bear on its ability to
satisfy stated or implied needs.
Quality Assurance
All those planned and systematic actions necessary to provide adequate confidence that all
training activities satisfy given requirements, including the ones specified by the TRTO in
relevant manuals.
Quality Audit
A systematic and independent examination to determine whether quality activities and
related results comply with planned arrangements and whether these arrangements are
implemented effectively and are suitable to achieve objectives.
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Quality Control
The operational techniques and activities used to fulfil requirements for quality.
Quality Inspection
An inspection is an act of observing a particular event or action to ensure that correct
procedures and requirements are followed during the accomplishment of that event.
Quality Management.
The management responsible for the overall function and for implementing quality policy.
Quality Manual
The document containing the relevant information pertaining to the company quality system
and quality assurance program.
Quality Plan
A document setting out the specific practices, resources and sequence of activities relevant
to a particular product, service, contract or project.
Quality Policy
The overall quality intentions and direction of the company as regards quality, as formally
expressed by the Accountable Manager.
Quality System
The organisational structure, responsibilities, procedures and resources for implementing
quality management.
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3.2 Responsibilities
3.2.1 Accountable Manager
The Accountable Manager is responsible to the Authority.
The Accountable Manager is responsible for:
1) Documenting and maintaining the Quality Policy.
2) Ensuring that the Quality System is established implemented and maintained.
3) Reviewing at regular intervals the suitability and effectiveness of the Quality System.
4) Co-ordinating improvements to the Quality System.
3.2.2 Quality Manager
The Primary role of the Quality Manager is to verify, by monitoring activities in the field of
training, that the standards required by the authority, and any additional requirements as
established by the TRTO, are being carried out properly under the supervision of the Head
of Training, the Chief Instructors and the Chief Ground Instructor.
The Quality Manager is responsible for ensuring that the Quality Assurance Programme is
properly implemented, maintained and continuously reviewed and improved.
The Quality Manager must:
1) Have direct access to the Head of Training.
2) Have access to all parts of the TRTO Organisation.
The Quality Manager is responsible to the Accountable Manager for:
1) Programming, supervising and recording the conduct of Quality Audits to verify that
standards and rules are complied with.
2) Ensuring that follow-up action within an agreed time frame is taken in respect of any
non-compliance.
3) Maintaining records of completed audits, non-conformances and corrective and
preventative action.
3.2.3 Auditors
The Quality Auditors are responsible to the Quality Manager for:
1) Carrying out Quality Audits as detailed in this manual.
2) Reporting any non-compliance and agreeing with the responsible manager a time
period within which remedial action is to be taken.
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The Training Review Meetings are attended by HTRTO, DHTRTO, Quality Manager and
selected member of the Chief Instructor team. The Training Review Meeting amy be
combined with TRTO Meeting.
ACTION
Deviations and findings from the Review Meeting will be actioned and followed up through
TRTO Meeting. This completes the quality end development process.
MANAGEMENT EVALUATION
The HTRTO must monitor the Management Process closely and frequently evaluate the
effectiveness of the quality and Management System. As the Quality Policy describes, the
Training Management must be committed to support and ensure suggested improvement
and development are implemented.
Policies Analysing
Process
Outcome
Input
Corrective/ Recording
Preventive Irregularities
Action Feedback
Objectives
Legal Fulfilment of
Aspects Training Process Legal
Requirements
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A system and culture must be established to ensure honest and unhindered feedback and
reporting of all undesired training process or effect.
INSTRUCTOR FEEDBACK
The Chief Instructor must establish an effective two way communication with the instructor
group in order to get appropriate feedback when deviation in the training process is
detected by the instructor. This need for feedback must be clearly described in the
Instructor Guideline.
QUALITY AUDIT
The nominated Quality Manager will conduct regular audits of all aspects of the training
process both inhouse and external training. Unambiguous reports must be provided to the
training management and it’s Quality Management System (See 3.2.2 and 3.3.1).
QCAA AUDIT
QCAA will also conduct audits of the training process and facilities both during initial
approval process and during the renewal of the TRTO approval, simulator approvals and
external TRTOs and facilities. These reports will form a valuable contribution to the Quality
Management System.
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to complete corrective action by the agreed date will be reported to the Accountable
Manager.
All non-conformance items will be re-audited after a suitable period to assess the
effectiveness of the corrective action. Audit Forms, Non-conformance reports and
Corrective Action reports will be held by the Quality Manager for inspection by the Authority
in the AQD computer system. All Quality System correspondence will be retained for at
least 5 years.
3.4.3 Non Conformance Reports
Qatar Airways Training staff have access to Non-Conformance Report Forms as part of the
audit report forms (annex 6.1).
When completed these are passed along to the Quality Manager. Corrective action is
decided upon in conjunction with HT and the originator of the report is kept informed of
progress. The Quality Manager keeps a record of all Non-Conformance Reports and
corrective or preventative actions.
3.4.4 Audits Schedule
A full quality audit will be carried out annually to ensure compliance with all aspects of
QCAR-FCL 1 and the TRTO Manual. The Quality Manager will ensure that each area is
subject to audit at least every 12 months. The auditors will have free access to all training
records, training manuals, training notes, operations documentation, training equipment and
facilities. In addition, they will monitor any activity – training or otherwise, that they deem
appropriate. This may include briefings, debriefings, STD exercises and classroom lessons,
as well as interviews with any manager or staff member.
The audit schedule will distribute the audits throughout the year by way of a rolling
schedule. Different areas including TRTO Training Manual and Operations Manual also will
be audited over the course of a year. This will help ensure that consistently high standards
are maintained throughout the year.
The plan will be agreed between the QR Flight Operations Audit Department and the TRTO
Quality Manager. Head of TRTO may request additional audits to address specific issues.
3.4.5 Review of Audits and Procedure
The Quality Manager, in consultation with HT, will carry out an annual review of the Quality
System to determine its performance, to identify any repetitive non-conformances and to
specify any necessary action to be taken. After each audit review the Quality Manager may
revise the audit schedule for the following 12-month period to reflect any required changes
in emphasis.
3.4.6 Audit of subcontractors
If any part of the approved training is sub-contracted, for example to a specialist synthetic
or ground training organisation, the Quality Manager will carry out an audit of the sub-
contractor to ensure its compliance with the appropriate parts of QCAR-FCL 1. If the sub-
contractor is an approved JAA-FCL 1 TRTO the requirement for audit may be covered by
the JAA TRTO approval issued by the JAA Authority based on the Quality system of that
TRTO meeting the requirements of IEM 1 to QCAR-FCL 1.055. The Quality Manager will
handle records of such audits in the same manner as for internal audits. This audit process
will also cover any Flying Training Organisation (FTO) that is either QCAA or JAA approved
and will extend to cover the requirements of auditing the various stages of the Multi-Crew
Pilot Licence (MPL) and shall form part of the process of information exchange as required
in Appendix 1 to JAR-FCL 1.535
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3.6 Annex
3.6.1 Quality Audit Checklist
TRTO : DCAT :
DGAC :
FTO : JAR-FCL approved :
------------------------------------
Non JAR—FCL appr :
Facility:
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Comments
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18. Are the aircraft used for flight training the same variant as NA
taught in the ground school?( Appendix 2 to QCAR-FCL
1.055/2.055, para 18-20)
Comments
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Briefing/Debriefing Rooms:
3. White Board
4. Flip Chart
5. Overhead projector
6. Markers
7. Computer
8. USB access NA
9. Cockpit Mockup
10. Telephone NA
16. Internet NA
Comments
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Simulator Phase:
1. SIM Approvals/Certificates NA
5. FMGS/FMC STD/VERSION NA
6. Engines Type NA
7. Wireless Tablet(ZFTT) NA
8. Printer OUT OR NA
Comments
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Comments
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Comments
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Audit Checklist:
Auditors:
Non-Conformance(s):
NIL
NIL
Signed:
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Nature of Non-conformance:
Closure Agreed:
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CONTENT LIST
4 TYPE SPECIFIC TRAINING SYLABUS .........................................................................................105
4.1 PTRMS references ........................................................................................................................... 105
4.1.1 A300 ............................................................................................................................................... 105
4.1.2 A320 ............................................................................................................................................... 105
4.1.3 A330/A340...................................................................................................................................... 105
4.1.4 B777 ............................................................................................................................................... 105
4.1.5 B787 ............................................................................................................................................... 105
4.1.6 A350 Reserved .............................................................................................................................. 105
4.1.7 A380 Reserved .............................................................................................................................. 105
4.2 MULTI CREW COOPERATION COURSE ........................................................................................ 106
4.2.1 OBJECTIVES ................................................................................................................................. 106
4.2.2 Insurance of the certificate – Privilege ........................................................................................... 106
4.2.3 PEDAGOGICAL MEANS ............................................................................................................... 106
4.2.4 Documentation ............................................................................................................................... 106
4.2.5 Simulation tools - FNPT 2 .............................................................................................................. 106
4.2.6 Prerequisites .................................................................................................................................. 107
4.2.7 PROGRAMME SUMMARY ............................................................................................................ 107
4.2.8 COURSE DESCRIPTION .............................................................................................................. 108
4.2.8.1 Ground instruction .................................................................................................................. 108
4.2.8.2 Simulator instruction ............................................................................................................... 111
4.2.8.3 TRAINING RECORD ............................................................................................................. 112
4.2.8.4 ASSESSMENT ....................................................................................................................... 112
4.2.9 TRAINING DAILY FOOTPRINT ..................................................................................................... 113
4.2.9.1 FIX BASE 1 ............................................................................................................................ 114
4.2.9.2 FIX BASE 2 ............................................................................................................................ 119
4.2.9.3 FIX BASE 3 ............................................................................................................................ 123
4.2.9.4 FIX BASE 4 ............................................................................................................................ 127
4.2.9.5 FIX BASE 5 ............................................................................................................................ 131
4.2.9.6 FIX BASE 6.1 ......................................................................................................................... 135
4.2.9.7 FIX BASE 6.2 ......................................................................................................................... 137
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4.1.1 A300
ATRCC PTRMS/A300
4.1.2 A320
ATRCC PTRMS/A320
CCQ PTRMS/A320
ZFTT PTRMS/A320
4.1.3 A330/A340
ATRCC PTRMS/A330/A340
CCQ PTRMS/A330/A340
ZFTT PTRMS/A330/A340
4.1.4 B777
ATRCC PTRMS/B777
RTR PTRMS/B777
ZFTT PTRMS/B777
4.1.5 B787
ATRCC PTRMS/B787
RTR PTRMS/B787
ZFTT PTRMS/B787
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4.2.4 Documentation
1) ELT MCC programme.
2) FCOM 3 extracts.
3) QRH (normal/abnormal FNPT 2 check-list)*.
4) JEPPESEN documentation.
5) «BRIEFINGS» reference manual (C.R.M. module).
6) «COCKPIT PANEL» posters.
7) «FLOW PATTERNS» guide.
8) QRH to be returned at the end of the course.
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4.2.6 Prerequisites
Minimum prerequisites to enter an ELT MCC:
1) Commercial Pilot License with Instrument Rating Multi Engine.
2) ATP written exam.
3) Fluency in English.
4) Flight experience:
a) 220 hours.
b) 100 hours as Pilot in command (PIC).
c) 25 hours on multi engine aircraft (10 h can be completed in a simulator).
Ground instruction
• Technical training ------------------------------------------------------------- 12.50
• Aircraft System ---------------------------------------------------------------- 5.00
• Performances ------------------------------------------------------------------ 4.00
• Jet Handling -------------------------------------------------------------------- 2.00
• Jet Aerodynamics-------------------------------------------------------------- 1.00
• Weather -------------------------------------------------------------------------- 0.50
• Crew Concept ------------------------------------------------------------------ 26.00
• Total------------------------------------------------------------------------------- 51.00
Simulator Instruction
• PF -------------------------------------------------------------------------------- 16.00
• PNF ------------------------------------------------------------------------------ 16.00
• Total FNPT --------------------------------------------------------------------- 32.00
Total Training
• Ground Instruction ------------------------------------------------------------ 51.00
• Simulator Instructor ---------------------------------------------------------- 32.00
• Total ----------------------------------------------------------------------------- 83.00
Additional instruction
Two FNPT 2 sessions may be added according to trainee's needs
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4.2.8.1.2 Performance
Timing
Lesson Items
(Total)
Aircraft weight and payload limits
Runway Lengths and Take-off Distances
Obstacle
Climb gradient
Wet runway
V1, V2 and flap setting
Take-off optimisation
Reduce Thrust Take-off / Flexible Temperature
04.00 Climb
Cruise
Engine Failure
Cost index: influence on ECON Mach number
Step Climb
Descent
Landing Distances
Go Around
CG
4.2.8.1.5 Weather
Timing
Lesson Items
(Total)
Windshear
Enroute weather Tropopause and Jet stream
1 00.50
Clear air turbulence
Charts
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Communication
− Task, relation, or external subjects (distraction)
centred.
− Accuracy, concision.
3 02.00 − Explicit / Implicit.
− Volume of exchanges and feedback.
− Task protection (dealing with interruptions).
− Standard phraseology.
− Briefing, check list, call out.
Case study:
04.50 − Introduction of non technical skills.
4 − Two opposite cases demonstrating the link
between crew resource management and crew
(14.00) performance
− Use of JAR TEL Grids.
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4.2.8.3.1 General
Administrative documents:
• Information Registration form.
Training documents:
1) Ground instruction follow up sheet.
2) FNPT 2 drill follow up sheet.
3) MCC evaluation sheet.
4.2.8.4 ASSESSMENT
4.2.8.4.1 General
No examination
The course certificate is delivered after satisfactory completion of FNPT 6.
Only the pedagogical executive or his delegate is authorized to sign the certificate.
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Welcome 1.00
Crew Crew
Aircraft sys 3.00 Performance 4.00
Co-operation Co-operation SOP 6.00
Jet aero 1.00 Aircraft sys 2.00
7.00 7.00
Jet handling 2.00
Self Study
FIX BASE 1 FIX BASE 2 FIX BASE 3 Or FIX BASE 4
Additional Session
Self Study
FIX BASE 5 Or FIX BASE 6
Additional Session
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30
CRZ FL TRTPO
FL 150/-18 35100
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TRK
TIME EVENTS AP FD ATHR
FPA
INIT GATE
1) Cockpit Panel Scan Sequence
2) Cockpit Preparation
3) Take Off Briefing
4) Eng Start- After Start
5) Taxi
6) Flight Control Check
7) Before Take Off
1:00 8) Take Off
INIT FL 150
9) Level off FL150 Speed Cruise X X X
10) FBW Familiarization
a) Conventional “T” scan and use of FCU
b) A/C Behavior Relationship
c) Thrust/Speed X X X
d) Speed Scale Symbols
e) Handling Pitch and Stall Stability (Input Release Auto
Trim)
11) Speed Handling X X X
12) Maneuver at 250 Knots
a) Turn 30° and 45° Bank
b) Descent and Climb Turns (IdleDecsent-1000ft/min
2000ft/min)
13) Handle Speed Vectors
a) Speed and Configuration Changes
b) Maneuvers and Turns 30° and 45° Bank
c) Use of Speed Brakes
14) Early Recognition and Reaction on Approaching Stall in
different A/C configurations.
15) Arrival Preparation Brief and Initial Descent to Level off
X X X
6000ft
16) Descent to 3000 t Deceleration in Level Flight to Green Dot X X X
17) Deceleration in Level Flight Standard Sequence for Landing
X X X
Configuration
18) ILS RAW DATA STUDY-Stabilized Approach X X X X
19) FULL STOP LANDING with REVERSERS
20) TAXI to the Gate and After Landing Procedures and C/L
21) Engine SHUTDOWN and PARKING PROC THEN (TRANSIT)
2:00
CHECKLIST
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S a) Seat adjustment.
b) Cockpit lights.
T c) PFD basic information and ND presentation: ROSE VOR + ROSE ILS only.
R d) Control location: Landing gear, flap lever, ground spoilers, parking brake.
e) Use of RMP and ACP (VHF 1 and 2 only).
U f) FMGS preparation (basic preparation).
I. Init A FLPN page (RWY insertion only), Init B, PERF page.
C II. RAD NAV page.
T g) FCU settings.
O 4. The instructor helps the trainees for engine start sequence and after start scan flow.
R 6. Allow a short taxi segment in order to perform the flight control check and before
takeoff actions and checklist.
Y -Speed trend
-A/C acceleration/deceleration
-N1
HDG -Demonstrate stability and auto
trim function
11. Manual thrust: THR control for speed changes (Gdot-250-300) - Use of speed trend.
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12. Selected speed: 250kt- ATHR ON, Explain side stick utilization, the trainee handles
the plane during the requested maneuvers.
N 14. Demonstrate:
S 1) TRAINEE 1:
a) Flight Envelope.
R 2) TRAINEE 2:
a) Approach to high and low speeds limits and recovery (before protection
U activation).
R 5) Briefing using appropriate FMGS pages, if necessary use FLT or POS freeze.
O 17. / 18. Stabilized before glide interception (HDG, TRK) Demonstrate PFD scales
symbols, (LOC, G/S, TRK, and HDG).
N
L
Y
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CRZ FL TRTPO
FL 150/-18 35100
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TRK
TIME EVENTS AP FD ATHR
FPA
1) Transit Cockpit Preparation
INIT FL350 x x x
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6. Take off: performed without automation (V2 on FCU)-SID and Noise Abatement:
S 1) Procedure.
C The trainee handles the plane during some maneuvers (turn and climb FL140).
9. Explain:
T 1) Speed trend versus thrust.
R 10. Demonstrate task sharing in abnormal situations: Amber cautions and Red warnings.
11. During descent, speed 300kt then 250kt then green dot-observe pitch angle, observe
influence of speed brakes when extended.
O 12. The trainee intercepts and maintains a prescribed track and speed (VOR or ADF) with
wind effect correction/adjustment. Assess accuracy and stability.
N 13. If necessary freeze position during approach preparation, briefing and checklist
Speed and altitude targets are selected in compliance with STAR and APP.
L 14. Deceleration from Gdot to VAPP. Speed and altitude targets are selected in accordance
with VFE, VFE next and speed trend.
Y 18. 250kt on RWY track and set FPV and ROSE NAV on the ND. Turn to downwind and
observe turn radius. In downwind decelerate to Gdot then turn to rwy track and observe
radius. During the demo, explain the FPV. After the demo, report downwind for visual
pattern.
19. Explain how to use the FPV in order to maintain level flight path angle.
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N.25.15.7 E.05133.9
30 OTBD
FL 140/-18 35100
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TRK
TIME EVENTS AP FD ATHR
FPA
1) Transit Cockpit Preparation
4) Taxi
INIT 10000ft.
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I 7. Focus on the guidance to be used during an SID, i.e. RAD NAV page.
N 8,9. Give direct to clearance to minimize RAD NAV changes (VOR/DME) and provide radar
vectoring in order to join directly the intended radial towards ELOSA.
S Respect of SOP’s checklist passing through 10,000ft actions
T The instructor creates time pressure to induce the need of stress control and time
management (late descent for example).
R 10. The trainees are in charge of speed management (1 holding pattern whenever
convenient).
U
C 11. VOR approach RWY 30R using the bird (headwind 300/10).
22. Whenever necessary, help the trainee to maintain the β target centred
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N.26.16.3 E.050.38.0
30 OBBI
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TRK
TIME EVENTS AP FD ATHR
FPA
INIT GATE
1) Cockpit Preparation
3) Taxi
5) SID X X X
8) Descent (holding) X X X
10) WINDSHEAR X X X
13) LANDING X
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I
2. Engine start from the instructor panel.
4, 10. Windshear shall de reported by the instructor Set moderate windshear after rotation
N and during approach (you may select a scenario already build in the simulator).
S 7. Insert G HYD LO PR and see how the crew handle the failure (focus on task sharing,
awareness, decision making, cooperation and leadership and managerial skills).
T
R 8. The trainees are in charge of speed management (1 holding pattern whenever
convenient).
U 14 to 18. Let trainee perform the require actions, minor prompting from instructor to asses
overall performance. Freeze the simulator if mayor briefing is needed in order to show
T 20,21. Insert failure and concentrate on crew actions and task sharing.
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TRK
TIME EVENTS AP FD ATHR
FPA
1) Cockpit Preparation
4) SID X X X
6) APP PREPARATION X X X
7) DESCENT X X X
8) ILS APP X X
1:00 9) Landing
TRAINEE 2
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S 11, 17. Repeat several times the loop (EMER DES entry technique).
T With trainee 1:
U
C With trainee 2:
O
2) EMER DESCENT down to 10000ft for smoke removal.
R 13. PF will be the pilot seating from the LHS, incapacitation after V2.
14. CM2 takes control (no action of CM1 on the side stick).
O Use of AP and ATHR is recommended – AP shall be disconnected at the end of
N downwind.
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TIME EVENTS AP FD ATHR
FPA
TRAINEE 1 PF: CM2
1) Cockpit Preparation
2) Engine Start
3) Taxi
7) DESCENT X X X
1:00 9) LANDING X X
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TRAINEE 1 PF: CM2
1) Cockpit Preparation
2) Engine Start
3) Taxi
7) DESCENT X X X
1:00 9) LANDING X X
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1) Crew coordination self assessment based on session video recording (if available)
and non technical skills assessment grade sheets
2) At the end of the session, the trainees shall be able to act as PF and PNF in normal
and abnormal situations.
4) Handling criteria:
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I On trainees request or on his own initiative the instructor may change some exercises in
order to review any particular procedure.
N
4, 19. Windshear shall de reported by the instructor.
S Set moderate windshear after rotation and during approach (you may select a scenario
T
already build in the simulator).
R 9. Change wind 020/12kt for FIX BASE 6.1 and 280/12 for FIX BASE 6.2.
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The Appendices
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MANUAL Appendix 1
QCAA:
DRY lease
1) QCAA check according to FOIL 01/12 6.5.3.
(QR TRTO approved course) QR:
QCAA:
External TRTO Trng
1) QCAA check according to FOIL 01/12 6.5.3
(EXT TRTO approved course) 2) QCAA approval of external TRTO´s TRE.
Course monitored by FTM via nominated Senior 2) Senior Instructor external TRTO nominated
Instructor external 3) Facility Inspection
QCAA:
SUB contracted training
1) Simulator Certificates approved by QCAA.
(QR TRTO approved course) 2) QCAA check according to FOIL 01/12 6.5.3
and part conducted at external facility 2. Standardisation brief and check of external
TRTO´s instructors
w external instructors 3. Senior Instructor external TRTO nominated
Course Progress monitored by CI via PTRMS 4. Ensuring Std/Docs /PTRMS handling process
5. Application for QCAA Approval.
Annual Facility Quality Check by QR Q-Mngr
(1) Training organisation approved by FAA, JAA/EASA or Air Transport Canada. (QCAA 30.04)
1/1
TYPE RATING TRAINING PAGE 1
ORGANISATION Appendix 02
Type Rating Instructor(TRI)/ Synthetic Flight Instructor(SFI)
Technical Syllabus
Introduction
This course may be undertaken by pilots who have completed the Core Course/TTTC. Candidates
should have above average skills in the following areas:
1) Aircraft technical knowledge.
2) Aircraft handling.
The customer airline is responsible to ensure that the SFI/TRI STUDENT has the potential to complete
the course successfully.
It is expected that SFI/TRI STUDENTS will spend time preparing for the course in advance.
The course is not intended to make good any shortfall in technical knowledge; those students
who do not prepare are unlikely to succeed.
Objectives
Method
During the course the TRI Student will:
1) Manage the simulator from the IOS.
2) Develop his/her instructional technique.
3) Give briefings on Type Conversion Course subjects.
4) Demonstrate aircraft handling and instructional pattern.
5) Identify and correct errors.
6) Give and receive feedback and tutoring.
Standard Required
The SFI/TRI course is a continual assessment course and the trainee’s progress throughout the various
elements of the course, are closely monitored. During all stages of the course the course tutor will
provide comprehensive feedback after each simulator training session and PTRMS reports will be
completed.
Should the trainee’s progress fall below the acceptable standard then the course tutor should inform the
Chief Instructor immediately. The SFI/TRI course may be suspended pending review.
Instructional Techniques
The techniques required include briefing, demonstration, observation, objective analysis, correction,
feedback and report writing. These are the six primary training skills learnt on the Core Course/TTTC and
will be re-enforced and developed throughout the course.
The SFI/TRI STUDENT will be expected to prepare simulator briefings, the SFI/TRI STUDENT will then
give a simulator session brief to the trainees. He or she is expected to use all relevant manuals (FCOM,
Specific Course Document).
SFI/TRI STUDENTS will be required to prepare a remedial lesson plan, adapting the information
provided in the course session for the final test.
During the sessions the SFI/TRI STUDENT will be required to demonstrate procedures and manoeuvres,
to observe the trainee’s performance, to provide analysis/feedback and write a clear, objective trainee’s
report. The TRI TUTOR will provide technique training and feedback for the SFI/TRI STUDENT. The
course makes extensive use of video recording and playback to maximise SFI/TRI STUDENT learning.
Successful completion of the final check conducted by an authorised TRI Examiner will enable an
application for SFI/TRI Rating to be made. The check is a confirmation that the SFI/TRI STUDENT has
reached the required level of competence required for rating issue.
Pre-course Preparation
SFI/TRI STUDENTS will be provided with the following support material:
1) Relevant FCOMs (to be downloaded from QR Portal).
2) QRH (to be downloaded from QR Portal).
3) Trainee Booklet including the course syllabus.
4) All Instructor Media.
SFI/TRI STUDENTS should obtain or review the following:
1) If possible, gain familiarity with the IOS by means of self study (IOS CD).
2) Revise ATC RT phraseology (CAP 413 available from UK CAA website).
3) Review Crew Resource Management (CRM)
4) Revise all volumes of the Aircraft Library paying particular attention to NOPs (SOP’s), expanded
checklists, allocation of duties etc.
5) Prepare for the first briefings and simulator detail.
The tutor is expected to be practical and flexible with the associated errors and may chose the errors
which are suited to the best training result for the SFI/TRI Student.
(common errors), elaborates on some of the common errors and causes experienced by trainees, during
Type rating courses.
Course Overview
Briefing
During the familiarization of the IOS panel, the Tutor will give an example of a classroom briefing on
which the SFI/TRI Student can model their briefings. A “text book” briefing will:
1) Start from where the trainee is.
2) Be clear and contain all the necessary technical information required.
3) Include the necessary “how” as well as the “when & where”.
4) Include a “whiteboard” diagram or schematic where appropriate with the use of colour
to enhance visual presentation.
5) Contain a bullet point summary in conclusion.
6) Contain questions to check a satisfactory level of transfer of information and understanding.
Demonstration
During the familiarization of the IOS panel, the Tutor will give an example of a “text book” pattered
demonstration. This will demonstrate the technique to be used when the SFI/TRI Students are
themselves required to demonstrate a particular exercise.
During the early part of the course the tutor will specify which items are required to be demonstrated but
as the SFI/TRI Student gain confidence and experience they must be able to recognise when a
demonstration is appropriate and intervene accordingly without prompting from the tutor. The ideal
pattered demonstration will consist of:
1) The setting of the scene.
2) Pre-emptive patter which describes in advance the technique to be used.
3) The accurate reproduction of the pattered technique.
4) Bullet point summary of the highlights after the demonstration is complete.
It is absolutely vital that the demonstration is not allowed to become a “running commentary” as the
trainee will have little capacity left to assimilate the important features of the demonstration.
Observation
Accurate observation is essential to complete worthwhile analysis. The SFI/TRI Students ability to
observe and make appropriate notes where required at the same time as operate the simulator will
require practice. The SFI/TRI Students ability to observe accurately will increase when his knowledge of
what to look for develops. This highlights the need for the SFI/TRI Student to begin to accrue a library of
common errors.
Analysis
The analysis of “why” a manoeuvre was incorrectly flown or conducted is of significant importance. The
SFI/TRI Student must be encouraged to look for the “root cause” of inconsistency or difficulty with a
manoeuvre e.g. incorrect trimming technique which results in poor heading or pitch/ speed control. The
TRI Student will be expected to include analysis of CRM issues.
Correction
The SFI/TRI Student must be able to correct with appropriate use of the “how” factor.
This will necessitate a level of empathy with the trainee and an understanding of “what” particular aspect
of the technique the trainee is likely to find difficult.
Debrief
A “text book” debrief is clear, concise, objective and of appropriate length. It will focus on both technical
and CRM issues and contain elements of praise and criticism where necessary. Feedback is wasted and
the learning value will be diminished if there is any element of
disagreement between the instructor and the trainee as to what happened. The imperative to seek
agreement on what happened, why it happened and how the trainee will proceed to correct the
technique.
Throughout the course the Tutor will provide feedback on a variety of subjects including:
Briefings
For each detail from 1 to 7 briefing topics will be prepared the previous evening.
These will include briefing topics from the conversion course and items covered in the type rating
syllabus.
.
The purpose is not to just repeat information/diagrams which the trainee will already have read. This
knowledge should be checked by appropriate facilitation.
1) The SFI/TRI Student should consider any personal factors – Is he/she hungry, tired or otherwise
distressed?
2) The SFI/TRI Student may assume that the Trainee Pilots have studied the relevant chapters of
the Ops Manual and syllabus.
3) Use facilitation to check that the trainee has prepared thoroughly and understands the subject
matter. Use instruction to eliminate areas of confusion.
4) Concentrate on the practical aspects, pass on tips and hints, and try to raise (or maintain) the
trainee’s confidence.
5) Explain how to rather than simply what they will do.
6) Guard against any tendency to intimidate or impress the trainee with superior knowledge.
7) Remember, the purpose of the briefing is not simply to repeat information which has already
been studied during the ground school.
8) Keep-it-Simple.
Simulator
Detail simulators not being observed will be run by the SFI/TRI Student from the instructors panel (except
ZFTT).
If required, demonstrations will be carried out by the SFI/TRI Student.
During the detail the Tutor will provide feedback on any items demonstrated.
The Tutor will provide feedback on this process as necessary.
1) The SFI/TRI details are based on the Conversion Course simulator syllabus.
2) SFI/TRI Students will teach elements of lessons 1 to 7, AWOPS and ZFTT.
3) Throughout the course the tutor will help the TRI Student to gain confidence and
efficiency in the use of the IOS.
4) CRM and technical training will be integrated throughout the course..
5) During the test, the tutor will ‘role-play’ trainees from different backgrounds with
varying abilities, they will include DEPs and Command Course trainees, etc.
6) The tutor will model positive and negative behavioural markers to enable the SFI/TRI
Student to assess and debrief CRM aspects using the NOTECH framework.
7) The tutor will endeavour to moderate the role-play (avoiding elaborate acting) to that
which is required for effective instruction.
8) Particular attention should be given to observation and correct analysis.
9) The SFI/TRI Student should obtain agreement with the trainee pilot of what took
place before making conclusions.
10) During demonstrations, the SFI/TRI Student should ensure that his ‘patter’ is ‘ahead’
of the aircraft rather than describing history, or what has just happened.
11) At the conclusion of each detail the SFI/TRI Student will debrief the Trainee Pilot.
CRM debrief should be facilitative.
12) The SFI/TRI Student will finally write a report. The Tutor will assess and provide
feedback on the report.
TRI Test
Progress will be continuously assessed and the SFI/TRI Student will only be put forward for the “test” if
the Tutor(s) are confident that the required standard will be achieved. Where there is doubt the SFI/TRI
Student will be advised and appropriate action will be taken. The “test” is conducted by a TRI (Examiner).
Each SFI/TRI Student will be asked to construct a simulator detail and briefing based on exercises
selected and pre-advised by the Examiner. These will be from the test exercises given at the end of this
document. The briefing will be approximately 30 minutes during which one topic should be fully briefed
and “refresher” mini-briefs given for the other exercises. The simulator detail should not exceed 1 hour 30
mins for each SFI/TRI Student. The TRIE will role play a trainee and will require the SFI/TRI Student to
demonstrate an item. The Examiner should allow the SFI/TRI Student to determine when a
demonstration is necessary as a result of poor handling skills. The stand-in pilot will act as a competent
crew member. The SFI/TRI Student will conduct the exercises from the panel and provide analysis,
assessment and feedback of the Trainee Pilots performance. This should include recommendations for
further training as seen necessary.
A debriefing session during which the SFI/TRI Student will provide a written report on the Trainee pilots
performance will complete the check.
1) The SFI/TRI Student will be assessed and recommended for the SFI/TRI test when
the required standard has been achieved.
2) Final test is to be conducted by a TRI Examiner.
3) The SFI/TRI Student will be asked to prepare briefings and instruct items from the list
of test exercises. A full briefing will be required for one item and mini/remedial briefs
for the others.
4) The SFI/TRI Student will plan a scenario for the detail and use a manual set-up.
5) The training task will create ‘time-pressure’ as the simulator detail must last no longer
than 1½ hours. The SFI/TRI Student must use his/her judgement to identify and
achieve what is realistically possible whilst maintaining a good standard of instruction.
6) The Tutor conducting the session prior to the “test, will need to advise the Examiner
of the test exercises for each candidate.
7) The SFI/TRI Student will be required to give a 30-minute briefing.
8) The TRI Examiner will role-play a trainee, including CRM aspects, and the SFI/TRI
Student will need to demonstrate as necessary.
9) The SFI/TRI Student will observe, identify and correct errors, and give feedback
including recommendations for further training if appropriate.
10) The SFI/TRI Student will debrief the exercise, including CRM aspects, and produce a
report.
The TRI tutor conducting the last session before the “test”, will select one of the following trainee models
that the TRIE will role-play during the test:
Trainee A
Captain
55 years old. 15,000 flying hours; all flying hours on the opposite manufacture’s type.
Trainee errors:
• Incorrect Trim method (Boeing)
• EFATO procedure/technique
• Confusion of Flight Control MODE/LAW
• Confusion of FMA mode
• Handling errors
Trainee B
Captain under training
35 years old. 8,000 flying hours; transferring fleet, for their first command.
Trainee errors:
• Command CRM
- Poor problem solving skills
(“DODAR” Diagnose, Options, Decide, Allocate duties, Review)
- Lack of assertiveness
- T.E.M. Threat and Error Management
- Reluctance to deviate from N.O.P’s in emergency situations
Trainee C
First Officer
27 years old. 2,000 flying hours; Light Twin Turbo Prop captain for a charter airline.
Trainee errors:
• Incorrect use of Rudder while airborne
• Coarse application of thrust (lack of appreciation of Jet engine spool-up time)
• Poor speed control
• Trouble with aircraft inertia
• Incorrect flare height
• Occasionally Uses Thrust for Altitude and Pitch for Speed
Trainee D
First Officer
23 years old. 500 flying hours mainly single and light twin piston. No airline experience.
Completed MCC. / N.O.P’s, Instrument scan and Technical knowledge are good.
Trainee errors:
• Poor FMA scan
• Single engine handling
• Runway centerline tracking and breaking
• Weak decision making skills
Timetable
Exercise
Use of checklist/radios
Engine start
Taxi
EFATO (Con)
Engine out ILS & GA
Engine out Landing
X/W Take-off
X/W Approach & Landing
RTO
Stalling
Non-ILS Approach
Rejected Landings
AWOPS
ZFTT (TRI only)
SIMULATOR SEATING
There will be 1 TRI TUTOR for each day, he/she will occupy one of the observers seat.
The SFI/TRI STUDENT conducting the session will occupy the IOS panel.
ASSESSMENT
TRI/SFI STUDENT progress will be continually assessed throughout the course, and he or she will only
be presented for the Final Check if the Course TRI TUTOR is confident that the required standard will be
achieved.
If there is doubt as about successful outcome of the course, the SFI/TRI STUDENT will be advised and
any necessary remedial action discussed.
For the Final Check the SFI/TRI STUDENT will be asked to construct a remedial simulator session and
briefing based on one of the 4 Test Scenarios. The test will begin with a briefing for the exercises shown
on the test scenario. The simulator exercise will last no longer than 1 hour 30 minutes. This will be
followed by analysis, assessment and feedback of
the trainees performance, including recommendations for further training as appropriate or the filling of
the PEL005B form for issuing of certificate.
NON TYPE SPECIFICS must complete all the simulator session described on the table below, in order to
comply with the AMC FCL 1.365 - Course for the Type Rating Instructor Rating for Multi-
Pilot (Aeroplane) (TRI (MPA))
IOS FFS01 FFS02 FFS03 FFS04 FFS05 FFS06 FFS07 AWOPS ZFTT TEST MFTD
DEMO & SEAT FAMILIARIZATION- This session will be used to provide training on the proper use of
the IOS panel. At the same time the SFI/TRI student will be made familiar with the demonstration of
maneuvers from an unfamiliar seat.
OBS- These sessions will be conducted by the TRI TUTOR, while the SFI/TRI student observes the
conduct of the session.
They are designed to familiarize and reinforce the correct teaching methods and simulator conduct.
TRNG- These sessions will be conducted by the SFI/TRI student, under the observation and guidance of
the TRI TUTOR.
TEST- For the Final Check the SFI/TRI STUDENT will be asked to construct a remedial simulator
session and briefing based on one of the 4 Test Scenarios.
*MFTD TRNG- During this session the qualified SFI/TRI will be in charge of conducting thesession under
the supervision of a qualified SFI/TRI or SFE/TRE nominated by the company.
The below Syllabus, is designed to accommodate rated SFI training, on both Airbus & Boeing aircraft.
The rated SFI course will run parallel to a Type Rating course with real pilots under training. It must be
followed in the order presented, so that all the required rated SFI training is completed.
Please refer to the individual Airbus or Boeing ATRCC’s for session objectives and training details.
*OBS- These sessions will be conducted by the TRI TUTOR, while the rated SFI student observes the
conduct of the session.
They are designed to familiarize and reinforce the correct teaching methods and simulator conduct.
TRNG- These sessions will be conducted by the rated SFI student, under the observation and guidance
of the TRI TUTOR.
TEST- For the Final Check the SFI STUDENT will be asked to construct a remedial simulator session
and briefing based on one of the 4 Test Scenarios.
*Prior to the start of this training, the rated SFI will be given a day course related to the company
SOP’s/NOP’s.
**MFTD TRNG- During this session the qualified SFIMODISIED will be in charge of conducting the
session under the supervision of a qualified SFI/TRI or SFE/TRE nominated by the company.
Common Errors
Exercise
EFATO
1) With V1/VR split: Failure to look towards the end of the runway to maintain directional control.
2) Failure to “lock the leg” once the correct amount of rudder has been applied (Boeing, TAC off).
3) Incorrect rotation rate either too fast or too slow with subsequent airspeed error.
4) Over-controlling in pitch – not allowing a selected pitch to take effect.
5) Poor tracking due to poor instrument scan.
6) Failure to recover the extended centreline.
7) Failure to identify the correct to “in-trim” position to centralize the control column (Boeing, TAC
off).
8) Late/insufficient/incorrect rudder trim technique (Boeing, TAC off).
9) Failure to adjust the pitch attitude to maintain a near level acceleration after a (not following the
Flight Director).
10) Not trimming in pitch correctly during acceleration (height keeping).
11) Late/insufficient/incorrect rudder trim technique during the acceleration (Boeing, TAC off).
12) Incorrect calls and knowledge of standard profiles.
13) Poor/Incorrect use of the ECL.
RTO
1) Poor directional control.
2) Early deselection of auto-brake during the deceleration.
3) Failure to position the aircraft with due regard to prevailing W/V.
4) Failure to disengage the A/T after closing the thrust levers.
5) Incorrect actions – trying to set full reverse without letting the idle baulk release, not
checking the speed brake has deployed.
6) Under confident “STOP” call.
7) Failure to call 60 kts.
8) No emergency call to ATC/Poor liaison with ATC/Cabin Crew.
9) Inappropriate haste – Poor control of PACE.
10) Incorrect analysis of cause.
11) Fire checklist not used to shut down engine.
Stalling
1) Proposing during acceleration causing secondary G induced buffet.
2) If recovering to a level/alt, not anticipating power reduction and busting altitude or
over speeding flaps when A/T U/S.
3) Excessive pitch down initially.
4) Not checking speed brake lever is down.
Emergency Descent
1) Incorrect actions/insufficient knowledge of recall items, especially Pax Ox
forgotten/analysis of whether controllable or not.
2) Incorrect MCP selections.
3) Speed brake pulled before thrust at HOLD hence thrust increasing to attain selected
speed.
4) Difficulty with O2 mask.
5) Leaving a live intercom when not communicating.
6) Not checking for structural damage before increasing speed.
7) Not reading FM “after level off” chapter.
Non-ILS Approaches
1) Unclear on if LNAV is allowed and how to use RWY EXT.
2) Not configured properly before descent.
3) Not arming V/S prior to descent point.
4) Over/under correcting vertical profile (difference in use of V/S and FPA).
5) Not making best use of track line when LNAV is unavailable.
6) Auto pilot disconnect height.
7) Flight directors not turned off when appropriate and not briefed for FD reselect in
event of go-around.
Circling Approach
1) Wrong MCP modes used.
2) Timing incorrect.
3) Auto pilot disconnect height incorrect.
4) Flight directors not turned off when visual and not briefed for FD reselect in event of
go-around.
5) Not selecting final flap before final descent.
6) Too much heads down (it’s a visual exercise).
1. PERSONAL PARTICULARS
CAA Reference or Licence Number
Surname:
Forenames:
Contact Address:
Company Name:
Address:
Tel No: Fax No:
Contact e-mail:
3. TYPES TO BE INCLUDED ON THE RATING
Please enter the aircraft type and tick the appropriate option
Applicable Aircraft Type (Please enter For Instruction in Aircraft (TRI For Instruction in
below) only) Simulator (TRI , SFI, or
MCCI)
4. FLYING EXPERIENCE (Please submit recent logbook showing last 12 months of flying experience with
the application form)
4a Aeroplane:
Total Number of Flying Hours (MPA): (for initial issue only)
Number of Hours flown in the last 12 months in Aircraft type required
1 of 5
4b Courses:
Approved SFI/TRI /MCCI Core Course: Initial issue only
Date of Course Training Organisation
6. IF NOT ALREADY A QATARI LICENCE HOLDER PLEASE PROVIDE BRIEF DETAILS OF NON-
QATARI PROFESSIONAL PILOT’S LICENCES YOU HOLD OR HAVE HELD:
It is an offence to make, with intent to deceive, any false representations for the purpose of procuring the
grant, issue, renewal or variation of any certificate, licence, approval, permission or other document.
Persons doing so render themselves liable to summary conviction or a fine under the Qatari Law.
I certify that the details I have given on this form are in accordance with QCAR-FCL and are true to the best
of my knowledge and belief.
2 of 5
a Arrangement of Demonstration
b Synchronisation of Speech with Demo
c Correction of Faults
d Aircraft/Simulator Handling
e Instructional Technique
f General Airmanship/Safety
g Positioning, Use of Airspace
PART C – POST FLIGHT DEBRIEFING Sat Un-
Sat
a Visual Presentation
b Technical Accuracy
c Clarity of Explanation
d Clarity of Speech
e Instructional Technique
f Use of Models and Aids
g Student Participation
PART D – KNOWLEDGE OF LEGISLATION Sat Un-
Sat
TRI/SFI/MCCI TEST RESULT: PASS/FAIL
CRMI ACCREDITATION Sat Un-
Sat
a Facilitation Skills
b Application of Behavioural Markers
CRMI TEST RESULT: PASS/FAIL
Reasons for Failure:
3 of 5
* DELETE AS APPLICABLE
* The candidate failed the test and was issued with QCAA PEL153 – Mandatory Check Failure
* I recommend that the candidate be issued with the following Rating:
Examiner’s Name: (in Block Letters) …………………………………............... Date: ___ ___ _____
(DD MM YYYY)
Licensing Control
4 of 5
• if ‘Aeroplane and Simulator’ or ‘Aeroplane only’ is requested, ensure that either ‘no restrictions’ or
‘restrictions for abnormal/emergency procedures’ is selected; and
• for ‘Simulator only’, ‘Helicopter and Simulator’, ‘Helicopter only’ or ‘Synthetic Flight Instructor’, ensure the
a/c type is clearly entered in the relevant box.
• for ‘Multi-Crew Course Instructor’, ‘Aeroplane or Helicopter’ , ensure the a/c type is clearly entered in the
relevant box.
The Examiner must complete his declaration (signature, Licence/reference number, name in BLOCK letters,
date and the name of the TRI course provider sponsoring his TRIE).
Note: For aeroplanes, QCAR-FCL 1.360(b) states that, ‘if the TRI(A) training is carried out in a flight simulator only, the TRI(A) rating will
be restricted to exclude emergency/abnormal procedure training in an aircraft. To remove this restriction the holder of a TRI(A)
rating shall perform the training contained in AMC FCL 1.365 Part 2 Paragraph 8 in an aeroplane.
5 of 5
REV. 11
QTR/FO/089
EXAMINER / INSTRUCTOR TRAINING RECORD
TRAINING INSTRUCTORS
INSTRUCTORS NAME COMPLETION DATE
SEGMENT SIGNATURE
Ground Training
Simulator Training
Line Training
MANAGEMENT CERTIFICATION
I certify that the above crew member has completed TRE / TRI / SFE / SFI / LTC (tick as appropriate) training as
per the Company requirements.
-----------------------------------------------------------------------------------------------------------------------------------------------------
I confirm that the below mentioned crew member has completed TRE / TRI / SFE / SFI / LTC (tick as appropriate)
training.
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QTR/FO/099
TRTO Instructor Training Form
1 Prepare resources
3 Present knowledge
4 Integrate TEM/CRM
6 Facilitate learning
10 Reports outcome
Written remarks are required when awarding any competence a mark of 3 or less. The remarks should be clear
and concise and in the case of a competence assessed as grade 1 or 2: Give details of the major variation(s)
from the Acceptable Performance.
Signature:_____________________________: Date:__________________
TRTO/ITF Rev01