Import Sets allow administrators to import data from various data sources, and then

map that data into ServiceNow tables. After an import set completes, you can review
the completed import and clean up import set tables. Viewing the import log
The import log is where you can find information about the internal processing that
occurs during an import.

Let us try and do this practically. I would be importing a ‘sample.xlsx’ data set and then
mapping that data set to a ServiceNow table. You may download that data
set here. You would be needing a ServiceNow Instance to perform this demo on your
system. People who are completely new to ServiceNow can refer this blog which talks
about creating an instance in depth. I imagine you all have a ServiceNow instance by
now. So let us proceed with the final part of this ServiceNow Tutorial. 

Search Import Sets and select Load Data under System Import Sets module. Select

the file you want to import (In this case the ‘sample.xlsx’ which is shared in the above
link) and click on Submit

Click on Loaded Data to review the data imported

This is how the imported data set looks like. You can go ahead and click on the setting
symbol to personalise your table columns as per your needs.
Next step is to create an import set table. 

Let us create a Target table for Import Set, to do that goto Filter Navigator and type
system definition click on tables and then new
I have gone ahead and named the labelled the table as Sample Table. Next click
on Columns field to add column names to the table.
I have gone ahead added the column names to the table which I would like to map.
Once you do that click on Submit.
Your table is created. However it still holds no records. This how the record field looks
for now. If you search for it in Filter Navigator.
Next, let us load the imported data set. Follow the steps mentioned in the image below.
Once the data is loaded the state field displays Complete. You can click on the Loaded
Data tab to view it
This is how the data looks.
Let us personalise the column list for simplicity
The image below shows personalised view of the data we imported
ServiceNow Tutorial: Transform Map

Go back to previous page and click on create transform map

Provide the Name and Select the Source table and Target Table for mapping. Click
on Mapping Assist for Mapping the fields. You can also auto map the fields by clicking
on Auto Map Matching Fields
Once you click on Mapping Assist both source and destination tables are available to
manually map the fields you want.
Let us go ahead and map the fields as shown in the image below and click on Save

Once you have saved the progress click Transform in the following two steps
Confirm by clicking on transform again
The State field has a value Complete, indicating the transformation is complete
You can go ahead and type the name of the table (in this case “Sample table”) in
the  Filter Navigator to see the required fields and records. The image below shows
the same. Hence we successfully imported data set and mapped it to a table in
ServiceNow