Most people with disabilities are not inherently at higher risk for becoming

infected with or having severe illness from COVID-19. Some people with
physical limitations or other disabilities might be at a higher risk of
infection because of their underlying medical condition.

 People with certain disabilities might experience higher rates of

chronic health conditions that put them at higher risk of serious
illness and poorer outcomes from COVID-19. Adults with disabilities
are three times more likely to have heart disease, stroke, diabetes,
or cancer than adults without disabilities.

You should talk with your healthcare provider if you have a question
about your health or how your health condition is being managed.

Yes. Continue to take your blood pressure medications exactly as

prescribed and make lifestyle modifications agreed upon in your

treatment plan. Continue all your regular medications, including

angiotensin-converting enzyme inhibitors (ACE-Is) or angiotensin receptor

blockers (ARBs), as prescribed by your healthcare team. This is

recommended by rom the American Heart Association, the Heart Failure

Society of America, and the American College of Cardiology. 0\When will

SSM resume its counter operations and start accepting customers?

SSM counter operations will resume on Wednesday,

13 May 2020, through these three methods:

i. Online Appointment

ii. Drive-through / Dropbox

iii.Registered Post

The counter operations will begin from 9 am to 3 pm

on working days.

How does the online appointment method works?

Customers can follow these steps:

i. Visit SSM's official portal at

www.ssm.com.my

ii. Click on the appointment banner on the

portal’s main page

iii. Fill in the appointment form with your complete

information.

iv. Click submit.

v. Wait for the confirmation email.

vi. Bring along the appointment slip with you

when present at SSM office

What are the services offered through SSM online appointment?

These are the services offered through the online appointment:

(a) Business registration related services:

i. EzBiz ID activation

ii. Business registration for the disabled / elderly

iii. Change in business ownership

iv. Business Verification Letter

v. Business ownership confirmation letter

vi. Matters related to Court Orders

(b) Submission of statutory documents and compound related services.

(c) Advisory and enquiry

How does the drivethrough method works?

Customers can follow these steps:

i. Make sure the documents submitted are

complete

ii. The statutory document of the company

must be placed in an envelope or a

box.
iii. Fill in the sender’s information form and

make sure to include the company registration number. Stick the completed form

on the envelope cover or box.

iv. Make sure the bank draft / cheque of the

management company is attached with the

document

v. Send it over the drive-through counter via

the special route provided.

vi. Submit the document to the officer on duty.

Note: The drive-through method is only implemented

at the SSM headquarters. For SSM state and branch

offices, the dropbox concept is used in place of the

drive-through method.

How does the dropbox method works at the SSM state offices and branches?

All SSM state offices and branches nationwide will

prepare a dedicated box for the purpose of documents handover. The box will be located at the
main

entrance of our offices. It will be supervised by SSM

officers to ensure that customers perform the following steps:

i. Make sure the documents submitted are complete

ii. The statutory document of the company must

be placed in an envelope or a box.

iii. Fill in the sender’s information form and make

sure to include the company registration number. Stick the completed form on the envelope

cover or box.

iv. Make sure the bank draft / cheque of the management company is attached with the document

Submit document to the officer on duty to be placed in

the dedicated box (dropbox)

7 How do customers make submissions using the registered post method?

Customers can follow these steps:

i. Make sure the documents submitted are

complete

ii. The statutory document of the company

must be placed in an envelope or a

box and labeled with the company’s registration number.

iii. Make sure the bank draft / cheque of the

management company is attached with the

document

v. Only use the services of registered post.

(Please refer to the addresses of SSM offices

nationwide in t