Pala Band of Mission Indians Announces Plans to Reopen Pala Casino Spa &

Resort on May 22

Pala Casino has announced it will reopen on Friday, May 22, following a mandatory closure in
March due to COVID-19.

San Diego, CA, May 20, 2020 --(PR.com)-- The Pala Band of Mission Indians today announced plans to
reopen Pala Casino Spa & Resort on Friday, May 22 at 10 a.m.

In an effort to protect the health and safety of guests and team members and to further prevent the spread
of novel coronavirus (COVID-19), Pala Casino Spa & Resort will be implementing extra precautionary
measures as the property reopens by:

· Increasing cleaning and disinfecting protocols which focus on “high touch” areas like handrails, elevator
buttons, doors and countertops and coordinating with vendors to ensure that they are following similar
practices
· Placing non-invasive thermal camera scanners at all team member and guest entrances. If a temperature
is detected, the individual will be asked to leave the property.
· Encouraging social distancing by reconfiguring the casino floor, reducing the number of seats offered at
each table game and reducing the number of operational slots
· Enforcing social distancing of 6 feet where lines congregate, including the Cage, Privileges Club counter
and all restaurants
· Meticulously sanitizing chips and changing cards on handheld games more frequently
· Requiring that all team member who come in close contact with guests wear protective facemasks
· Providing hand sanitizing stations for team members and guests throughout the property
· Placing Centers for Disease Control and Prevention (CDC) signage throughout the property, which
encourages good personal hygiene and provides guidance to reduce the spread of COVID-19
· Proactively monitoring and removing guests who are outwardly showing flu-like symptoms
· Updating the Pala Casino website daily to provide current information about the resort, scheduled events
and COVID-19 updates

The reopening of Pala Casino Spa & Resort will be presented in phases that will allow the resort to
gradually reopen the gaming floor, Hotel, restaurants, bars and entertainment options. Initially, the
maximum guest occupancy will be limited to 50% in all gaming areas. Select food and beverage options
with limited menus and hours of operation will be available to patrons as the property reopens. The
reduced hours of operation for food outlets will allow for thorough daily sanitizing of each restaurant.

“We look forward to welcoming our guests and team members back to the property,” said Fred Buro,
CEO of Pala Casino Spa & Resort. “Over the last several weeks, the leadership team at Pala Casino Spa
& Resort has been working diligently to develop a customized reopening plan that encourages social
distancing, increases cleaning and disinfecting protocols and further protects the health and safety of our
guests and employees. While we are eager to reopen, we remain dedicated to carefully monitoring this
evolving situation and following the advice and guidance of federal and state officials and public health

Page 1/3
PR.com Press Release Distribution Terms of Use
agencies.”

All processes that require the exchange of personal items like currency, credit cards and luggage will be
handled using personal protective equipment and sanitization methods to minimize exposure.

Team members and guests are encouraged to closely monitor their health and to stay home when they are
feeling sick or symptomatic.

“The health and safety of our valued patrons and team members is paramount at Pala Casino Spa &
Resort,” said Robert Smith, Chairman of the Pala Band of Mission Indians. "The Pala Band of Mission
Indians would like to thank our loyal patrons and dedicated employees for their support and patience as
we navigate through these challenging times. We look forward to seeing you soon.”

For up-to-date information on the latest property and entertainment updates, please visit our website
www.palacasino.com.

About Pala Casino Spa & Resort

Pala Casino Spa & Resort includes a Las Vegas-style casino with 2,000+ slot machines, 84 table games,
eight poker tables and a 15,000-square-foot smoke-free casino area; a 507-room hotel; five swimming
pools with two hot tubs and 14 luxury cabanas; a 10,000-square-foot, full-service spa and salon that
features 17 treatment rooms, two cabanas and a state-of-the-art fitness center.

Pala also offers 10 restaurants and 40,000 square feet of meeting and convention space. Pala Casino Spa
& Resort is a AAA Four-Diamond Award winner for 15 consecutive years.

For more information, visit www.palacasino.com, www.facebook.com/palacasino, or

www.twitter.com/palacasino.

Page 2/3
PR.com Press Release Distribution Terms of Use
Contact Information:
Pala Casino Resort Spa
Coley McAvoy
760-510-5177
Contact via Email
www.palacasino.com

Online Version of Press Release:

You can read the online version of this press release at: https://www.pr.com/press-release/813145

News Image:

Page 3/3
PR.com Press Release Distribution Terms of Use