MAHESH PRATAP SINGH

~ Mobile: 9970064288 ~ E-Mail: maheshpratapsingh86@gmaill.com

Middle level assignments in Sales & Service Operations / Dealer Development with an organization of high
repute in Automobile Industry

Career Précis
 A budding professional with 4 year & 8 Months of experience in Marketing,
Business Development and Customer Relationship Management.
Sales & Marketing
 Ability to formulate and implement tactical initiatives to achieve corporate
strategic goals. Service Operations
 Hands on experience in exploring and developing new markets, appointing new
dealers, accelerating growth & achieving desired sales goals. Business Development

 Understanding of development & implementation of promotion plans and handling Channel Management
communication for brands.
 Endowed with a passion for winning as evinced through excellence in academic & Dealer Development
extracurricular areas. Client Servicing
 An effective communicator with good relationship building & interpersonal skills.

Core Competencies
Implementing strategies / policies for sales and marketing of automobile components; reaching out to the unexplored
market segments / customer groups for business expansion.
Designing incentive schemes for the growth & development of the dealers.
Strategically categorizing dealers on the basis of the volume and market type.
Interfacing with the dealers on daily basis for proper monitoring & perusal of planed activities.
Managing service operations with focus on implementing policies and procedures as well as developing and
streamlining systems.
Ensuring speedy resolution of queries and grievances, maintaining excellent relations with clients to generate avenues
for additional business.
Monitoring post service activities like follow up with customers, service reminders.
Supervising and monitoring the performance level of sales & service staff for ensuring superior customer service and
accomplishment of service targets.

Employment Chronicle

Honda Motorcycles and Scooter India Pvt. Ltd., Ahmedabad, Gujarat as Area Manager :
Since Nov’12

Responsible for Channel Sales/Marketing/Business Development/Business Improvement for the state of

Gujarat
 Ministering Sales & Marketing operations of products in the state of Gujarat.
 Manage Sales operations & accountable for achieving monthly/yearly Targets.
 Compiling and analyzing MIS for entire state leading to effective decision making based on the data
 Maintaining financial discipline.
 Identify and develop new streams for long term growth; carry out Institutional sales function.
 Organizing new product launch events and their follow up with Press releases.
 Planning advertisements through media & implementing Sales Promotion activities at local level by optimum
utilization & allocation of marketing budget.
 Developing Channel Partners in the state of Gujarat; involving right from conducting Market Reiki to final
commencement of dealership operations.
 Conduct Competitor Analysis by keeping abreast of market trends & competitor move to achieve market share
metrics and fine tune market strategy to strengthen brand image.
 Conducting Market Surveys - Top of Mind (TOM), Share of Market (SOM) & AIDCA.
 Implemented the concept of CPV monitoring at dealerships, thereby optimizing the activity cost.
  Addressing customer complaints and coordinate with the dealer to ensure prompt redress of customer problems.
 Carrying out dealer evaluation, sales staffing and customer satisfaction survey
 Conducting Product PFS training & role plays on Sales & soft skills development for dealership staff.
 Vehicle load planning and inventory management for dealerships

Significant Highlights:
 Sales targets achievement: Recognized for achieving continuously Retail and Dispatch target of each month and
awarded Exceed expectation for Last 3 Quarters.
 Recognized for taking Bhavnagar & Junagadh at No. 1 position as according to market share.

Since Nov’11: TATA Motors Ltd., Auranagabad as Dealer Developer

Accountabilities
Directing the activities of planning and execution of showroom, service and spare (3S Facility) for full range, SNAP, TMA
and UV dealerships.
Handling the entire gamut of functions encompassing Infrastructure Development and Manpower Training.
Carrying out the activities related to process planning and execution.
Establishing brand dealer appearance in terms of exterior & interior corporate identity and architectural concepts.
Interacting with central marketing team for branding.

Notable Credits
Proactively participated in internal planning and presentations.
Spearheaded the activities for inauguration of the dealership as per standard and timeline.
Projects Handled: Nano and UV Project
Appointed new Nano exclusive Dealership at Raver & shahada.
Contributed in achieving sales of more than over 30 car which included other models also.
Appointed new dealar other than the regular Tata dealer.Presently covering 10 district of Maharashtra.

Highlights
Presently covering 10 district of Maharashtra.

Dec’10 – Nov’11: Aurangabad Electricals Ltd., Aurangabad as Trainee Executive

Accountabilities
Looked after OEM and aftermarket sales operations.
Involved in collecting payments from dealers and distributors.
Networked with new streams for long term revenue growth and nurtured healthy relationships with customers to achieve
repeat/ referral business.
Appointed new dealer’s and resolved any service issues with them.
Responsible for developing and managing team and ensuring highest standards of performance.
Maintained schedule and compliances reports and sent them to Senior Management.

Highlights
Successfully managed operations for three States (Andhra Pradesh, Karnataka & Tamil Nadu).

Scholastics
MBA (Marketing) from Department of Management Science, Dr. Babasaheb Ambedkar Marathwada University in
2011. Secured 69.2%
B.Sc. from S.B. College, Aurangabad in 2009.
XII from Vivekanand College, Aurangabad in 2004.
X from K.V School, Aurangabad, CBSE Board in 2001.

IT SKILLS:Well versed with MS Office and Internet Applications.

 Summer Internship
Undertaken various projects such as:
o “Ellora Biotech & Agro Services Pvt. Ltd.” for two months.
o “Big Bazaar” for five days.
o Market Credibility of Bajaj Allianz among other life insurance companies.

Extramural Engagement
Holds the merit of receiving:
o National Cadet Crops “C” Certificate.
o National Service Scheme Certificate.
Successfully won:
o Inter B-School “Mr. MBA” Competition during event “R-MILAP” organized by NIS Academy, Aurangabad.
o “Mr. Tatva” competition during event “TATVA” organized by Department of Management science, Dr.
B.A.M.U.
o Third Runner up in Youth Icon organized by Uninor, Aurangabad.
o 2nd Runner up in “Manenergy” competition, organized by Department of Management Science, Dr. B.A.M.U.
Functioned as Event Coordinator in TATVA at Aurangabad.
Actively participated and won debate held in Aurangabad University.

Personal Profile
Date of Birth : 8th August, 1986
Present Address : Plot No. 61, Nandishwar, Behind Darga Devanagri, Aurangabad, Maharashtra- 431005
Languages known : Marathi, Hindi & English.