B2B2C Platform Story Board

Customer Journey

B2B2C System

University
PIC
Data Packages at
Log in and Check Bulk Data Upload CSV File for Student
Usage Scheduler Gift Packages
PIC Login At B2B2C Portal
1.A

Login PIC that

already registered
by Telkomsel

Click Here

1.B
Sample Token :
Put the token from
SMS Notification at
MSISDN that
already registered
as PIC
B2B2C Platform
2.A
User name, MSISDN PIC, and Pilot
Click Number
Here
Denom Package
Availabe for Student

Remining Bulk
Usage
Upload File and Scheduling

1 2 3
Click
Here 3
Gift Data Package Manual (1 by 1
1 MSISDN)

Gift Data Package Scheduling (1 by

2 1 MSISDN)

Gift Data Package Scheduling

3 (Group)
Upload File and Scheduling

Click
Here

Pick the date and

time for Scheduler
Gift Packages
Upload File and Scheduling

CSV Format
[MSISDN]|[PACKAGES NAMES]

62811XXXXXXXX|Flash1GB_CloudX

Click Here for Upload

CSV Format
Upload File and Scheduling

After Upload CSV File Preview The Content

Click Here for

Preview

Click Here for Upload

Upload File and Scheduling

List of Scheduling
Gift Packages

1
Click Here
1 EDIT
2 2 STATUS
After Packages Injection
Cek Status Injection

Click Here

Status

Notes :
1. OK00 è Transaction success
2. 0000 è Transaction success
SMS Notification at Customer
List Of Status at B2B2C Platform