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LOQUI’S PLACE
SUBMITTED TO:
Garate, Lawrence G.
SUBMITTED BY:
Francisco, Cristalyn A.
Luceño, Paulo F.
Nillama, Evangeline D.
Renante, Mei-anne L.
Loqui’s Place is located at 83 Zabarte drive, Quezon City Loqui’s Place started in
1983 as a small snack bar. It was started by the owner Aling Luisa Loquinario,
Ricky Loquinario’s grandmother. The snack bar was very popular back then with
sacred heart’s students since the place is only beside the school. The snack bar
sells food such as waffles, pizzas, and burgers and other snacks, they also sell
school supplies given that most of their customers are students. As time goes by,
in 2004 Loqui’s place became a resto bar which was formally established by
Ricky Loquinario and her wife. The establishment provides Al fresco informal
dining also their place has a vintage looking theme and has barn-inspired shack
that has air-conditioning as well as books and trinkets to amuse their customers.
The place also conducts gigs since the place gives importance to music. A lot of
popular indie bands and singers actually performed in this establishment such as
Ben & Ben, Jensen Gomez, The happy pill1 and I Belong to the Zoo and many
can eat reasonably priced dishes and chill while reading from our vast
assortment of books/novels.
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
ESTABLISHMENT YEAR
In 1983 Loqui’s place started as a small snack bar that sells food such as
In 2004 Loqui’s became a resto bar that provides Al fresco informal dining also
their place has a vintage looking theme and has barn-inspired shack.
CORE VALUE
highest level of energy, knowledge, and enthuasiasm to the job every day.
Treating the customers with grace and courtesy as honored guest in their home.
food, art, ambiance and service. Proudly to provide a truly music lover
Respect - Loqui’s place value and respect everyone who comes through their
doors, be they guest or staff. The establishment consider them experience well-
Accomodating Environment - To give the first class customer service and give
EXTERNAL HAZARD
situation like,
Roberries?
specially at the parking area. The parking area is open, making the parked cars
outside the resto bar vulnerable to robbery though since the establishment
coordinate with their local police and barangay, they are able to reduce the risk of
Terrorism?
yet, the establishment for such unexpected events according to Ricky Loquinario.
Delay on Production?
Loqui’s place avoids over stocking since this could lead to spoilage of stocks
specially the needed perishable goods, which could affect the budget of the
establishment.
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
Forecasting
1,000
Beverages
Juice – 1,000 10 liters ₱100/liter
Water - 500 20 gallons ₱25/gallon
Beers – 6,000 10 cases / 120 pcs. Of ₱560/case (12pcs.)
beer
2. How would your management prepare for such hazards that may
have upcoming events the management coordinate with the local police and
barangay in advance to request for securities and patrols incase such hazards
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
occur. These actions has helped the establishment prevent these hazards.
Complete legal permit of establishment like business permit, fire hazard permit
and
ready fire equipment such as fire extinguishers. It check from the government
because papers can’t be approved if our safety equipment is not complete or not
a functional.
“barangay tanod” because the guest that have cars might get robbed by
breaking the glass or the window of the cars and also to the police station near in
INTERNAL HAZARD
use immediately?
The establishment has fire extinguishers and may be use immediately when
emergency incidents happen. The resto bar also uses electric kitchen equipment
like electric cook top instead of using gas stove that requires LPG tanks and
Char coal grills since it’s safer. It may cause high electric bill but since it safer the
management chose to use it. The establishments have emergency lights in case
of brownouts and the electrical wires inside the establishment has circuit
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
breakers incase when short circuit occur the breakers will immediately cut the
expiration and the management check when expiration date is near so that the
3. Do you constantly check the things inside your establishment that may
According to the owner the establishment constantly check things inside their
establishment regarding with the furniture and fixtures, but the establishment
have no recent or history of accident or injury. The minor injuries that the
problem.
The establishment have first aid kits that can be used immediately.
4. What actions do you take if a furniture or other equipment that you use
is busted or broken?
cause accidents and it may affect in the satisfaction of the customers. If the
establishment
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
have a problem in furniture or equipment the management immediately response
5. Can you assure that the things that your customer are using inside your
establishment check the things they use after it was use by the customer
because sometimes the customer could break the cups, plates etc. The spoon
and fork is sterilize in boiling water, and the establishment always remind the
customer if they broke the things and it cause accident or injury in them or to the
PLAN
Security: Control Medium High At least hire one
disturbances or
accidents.
Sudden fire Low High The electricity
often to assure
or before using.
The management
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
should be buy or
put on the
establishment
more fire
equipment.
Robbery Medium High The one of
management or
staff should be
always focused
on surveillance
cameras to see
what’s happening
in surroundings.
Cooking fires Low High The management
protection system
that prevents or
of cooking fires.
equipment are
regularly
inspected by a
licensed fire
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
protection
provider.
Untrained workers Low Low Give workers the
stocked first-aid
cabinet available.
By treating
proper ointments
and bandages
food service
management.
Registration: Medium Medium The testing team
estimated or the
number of their
audience. The
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
establishment
as their platforms.
Venue: The High High
establishment is
suitable on rainy
and summer
because the
squatter area.
RISK REDUCTION
The management were able to reduce the potential risks that lies in their
data that we’re able to gather, the management gives time for identifying risks to
RISK DETENTION
As of making the decisions to take responsibility of the risk that the business
is facing, the management makes actions that they think is the best for the
customers.
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
RISK TRANSFER
transfers the burden to insurance companies and security response team making
RISK AVOIDANCE
It’s very important for the company to avoid the risks, that’s why the
management does the actions to avoid the potential risk as soon as possible to
EVALUATION
The Loqui’s Place is a dream place of a music lovers because it has a retro
style of our music bands, like retro music. You can say that the loqui’s is a
place that gives you a chill and relaxing ambiance and music. It may not the
high price restaurant, it’s also a cheap price of food and drinks that also
students can afford. For us researchers we feel the great hospitality in that
place it feels like home that you can do whatever you want and think the good
and gold old days of your memories. We just want to hang out there with
good old friends and share the great memories with them. But in some part
the loqui’s has no precautionary, blue prints of fire exit map, fire extinguisher
in dining area. Kitchen is strictly off limit the owner says only the kitchen has a
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
fire equipment. The risk management plan of loqui’s is disappointed for us
because you can’t feel your safety when you enter that place.
DOCUMENTATION
Figure 3.1 Ben & Ben, I Belong to the Zoo and other local bands picture with the
owner.
CONCLUSION
This research is to give a solution in the other failure of Loqui’s Place in their Risk
Management Plan. This resto bar is a dream place of the other because in it’s
chill and relaxing vibe from a retro style of it. This research conduct some
comparing in the other restaurant that has a proper risk management plan to help
the loqui’s give a solution. The owner of the restaurant is approachable in terms
of his customer complaints, inquiries or other matter that related in his business.
RECOMMENDATION
After a thorough analysis of the data, the following recommendations are hereby
made:
their customer good food and giving them a great place to hangout, the
dining area. The establishment should include the whole business area
customers.
1/2 to 5 feet above the floor. Larger fire extinguishers need to be mounted
at lower heights with the carrying handle about 3 feet from the floor.
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
APPENDICES
ESTABLISHMENT
their equipment and things such as electrical wires and the establishment also
It was pointed out that the establishment uses things to hang in ceiling and
walls, and one of the customer in Loqui’s place was brought to the hospital
MANAGER
RISK MANAGEMENT AS APPLIED TO SAFETY,
SECURITY AND SANITATION
1. Who is responsible for doing risk assessment?
The risk assessment for the staff is managed by the owner, he himself
teaches his staffs how to aid to a situation to lessen the potential damage.
The employees are trained to identify and report a risk, although not formal,
the owner makes sure that the staffs are educated with regards of the risks in
their business.
Also, they have emergency hotlines that they can call immediately if an
emergency occur and they coordinate with the barangay, and police if there is an
event in their establishment to make sure that the customers are protected as
3. If yes, are the employees we’re able to execute the risk management
plan properly? If not, do you think that your risk management plan is
your branch/company?
The staff we're able to aid the customers by tending him/her with first aid kit
and the customer is brought to the hospital with the assistance of the owner