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This document discusses innovations in marketing management and the marketing concept. It notes that while marketing professionals are pleased about increased focus on a more professional marketing approach, some are puzzled by the lack of agreement on what the marketing concept means. The marketing concept is described as an umbrella term used to capture increased market orientation of top management, emphasis on customer wants through research, and integrated effort across company functions to satisfy customer needs.
This document discusses innovations in marketing management and the marketing concept. It notes that while marketing professionals are pleased about increased focus on a more professional marketing approach, some are puzzled by the lack of agreement on what the marketing concept means. The marketing concept is described as an umbrella term used to capture increased market orientation of top management, emphasis on customer wants through research, and integrated effort across company functions to satisfy customer needs.
This document discusses innovations in marketing management and the marketing concept. It notes that while marketing professionals are pleased about increased focus on a more professional marketing approach, some are puzzled by the lack of agreement on what the marketing concept means. The marketing concept is described as an umbrella term used to capture increased market orientation of top management, emphasis on customer wants through research, and integrated effort across company functions to satisfy customer needs.
the market planning and sales forecasting program presided over by
Robert V. Mitchell, University of Illinois, and Robert H. Cole, Uni- versity o[ Nebraska. Dr. Mitchell later helped with plans for these articles to be written and published in Business Horizons. All three authors have done extensive work in marketing manage- ment, and these articles reflect their very latest thinking on the market- ing management concept. Mr. Smith is a past president of the American Marketing Association. During a distinguished academic and business career, he has made numerous contributions to marketing theory and applied economic analysis. Mr. Lazer has contributed several articles on sales forecasting to leading iournals. This most recent effort makes several important changes [rom his earlier writing. Mr. Cascino's expe- rience includes service with the Office of Price Administration and positions as director of marketing for two of the nation's leading appliance makers. W e believe that this series will offer a fresh viewpoint to many read- ers who are responsible for making decisions in sales planning and strategy. Anyone active in marketing management will find some things that relate to his situation. For others whose interest in marketing is less special, these articles offer insight into a vital aspect of a strongly consumer-oriented economy.
WENDELL R. SMXTH
THE ROLE OF PLANNING IN MARKETING
p ERHAPS the most important innovation
being discussed in management meetings Some of the more meticulous professionals in marketing are also disturbed by an apparent and conferences these days is the marketing lack of precision in many of the statements management concept, sometimes referred to being made about this marketing concept- simply as the marketing concept. Marketing disturbed by the fact that its many proponents people, both teachers and businessmen, are are not in agreement as to just what the con- simultaneously pleased and puzzled by this cept means and implies. development. They are pleased that at long At present, the so-called marketing concept last the necessity for a more professional ap- proach to marketing management and general appears to be an umbrella term used to de- management is gaining recognition. They are scribe one, several, or even all of the following developments in the basic components of ef- puzzled by the relatively sudden, almost ex- fective marketing operations: plosive, rate of acceptance of a philosophy neither new nor revolutionary to thoughtful 1 A marked increase in the degree of market students of marketing theory and practice. orientation of top management thinking. Specifi- cally, marketing considerations are increasingly Mr. Smith is Director of Marketing Research and De- coming to provide the framework within which velopment, Product Planning Department, Radio Cor- other factors such as engineering, finance, and poration of America. manufacturing are positioned and analyzed.