SERVICE NOTES

HEATER UNIT HU-500/600

Confidential

TERMS OF USE
Users of this Service Note shall be deemed to agree with the following Terms of Use.

1. USERS
This Service Note is only for authorized persons with user ID and password issued by Roland DG Corporation.

2. PURPOSE
Authorized persons can use this Service Note only for the purposes of selling and providing to the customers
maintenance service of HU-500/600.

3. REUSE
Authorized persons shall not disclose, transfer, rent or distribute this Service Note to, or allow this Service Note
to be used in any manner by, any third party other than authorized persons.

4. REPRODUCTION
Authorized persons shall not copy, change or alter this Service Note without permission of Roland DG
Corporation.

5. EFFECT OF VIOLATION
Regardless of circumstances, we will vigorously respond to any violation hereof, through legal action.

Copyright © 2008 ROLAND DG CORPORATION

8463-03
 Contents

1 Structure & Spare Parts

1-1 HEATER & CONTROLLER ...........................................................................................................1-1
1-2 OTHERS ......................................................................................................................................1-3

2 Electrical Section
2-1 WIRING MAP ................................................................................................................................2-1
2-2 CONTROLLER BOARD ASSY .....................................................................................................2-2

4 Adjustment
4-1 OPERATION OF THE CONTROLLER .........................................................................................4-1
4-2 SETTING THE PARAMETER OF THE CONTROLLER ...............................................................4-2

6 Troubleshooting
6-1 THE TEMPERATURE FAILS TO REACH THE PRESET VALUE .................................................6-1
6-2 RESULTS OF PRINTING ARE COARSE ......................................................................................6-1
6-3 ERROR MESSAGE (CONTROLLER) ...........................................................................................6-1

7 Service Activities
7-1 INSTALLATION CHECK LIST .......................................................................................................7-1
7-2 SPECIFICATION............................................................................................................................7-5

Windows and MS-DOS are registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
 Revision Record

Revision No. Date Description of Changes Approval Issued

0 2003.12.18 First Edition Inagaki Masuda
1 2004.2.16 Sect1, Sect2 : Parts have been revised. Inagaki Masuda
2 2007.12.4 Sect1 : Parts have been revised. Kato Mabuchi
3 2008.2.19 Sect1 : Parts have been revised. Kato Yuki
To Ensure Safe Work
About and Notices.

Used for instructions intended to alert the operator to the risk of death
or severe injury should the unit be used improperly.

Used for instructions intended to alert the operator to the risk of injury
or material damage should the unit be used improperly.
* material damage refers to damage or other adverse effects caused
with respect to the home and all its furnishings, as well to domestic
animals or pets.

About the Symbols

The symbol alerts the user to important instructions or warnings. The specific
meaning of the symbol is determined by the design contained within the triangle.
The symbol at left means “danger of electrocution”.

The symbol alerts the user to items that must never be carried out (are
forbidden). The specific thing that must not be done is indicated by the design
contained within the circle.
The symbol at left means not to touch.

The symbol alerts the user to things that must be carried out. The specific
thing that must be done is indicated by the design contained within the circle. The
symbol at left means the power-cord plug must be unplugged from the outlet.

In addition to the and symbols, the symbols shown below are also used.

: Tips and advise before the adjustment.

Turn off the primary power SW Do not recharge, short-circuit,

before servicing. disassemble the lithium battery, nor
put it into fire.
It may cause heat, explosion and fire.

Put tape around the lithium battery

for insulation for disposal or
preservation.
It may cause heat, explosion and fire.
1 Structure & Spare Parts
1-1 HEATER & CONTROLLER

26

21

8
22 Revised 2
S1 4
NG
NI
WAR

S1

1
2 25
S1
13
9
S3 15

19
10
S2
11
6 Revised 3
5
16
14
3
7 12

18

26

20

17

23

22 Revised 2

24

25

1-1
Parts List - Main Parts -
P/No. Parts Name
1 22535117 LABEL,POWER CM-500 NO.893
2 22535294 LABEL,CORPORATE LOGOTYPE LA300
3 31279116 LABEL,EARTH MARK-1 NO.E-580
4 31279191 LABEL,WARNING FUSE REPLACE #347
31279109 LABEL,FUSE 6.3A/125V #LA626
5
31279128 LABEL,FUSE T3.15A/250V NO.E-573
6 23115105 SW,SL10K2-6 FUJISOKU
7 22745102 REGULATOR,PXR4NAY1-0YS1A FUJITSU
8 22045185 COVER,CONTROL CG731-M-1906
9 21765127 FITTING,AL34/PG29/C90/BL
10 22555108 HOLDER,FUSE F-220-01A2
11 13429747 AC INLET SUP-J6G-E+FILTER Revised 3
12 22815150 CHASSIS,HEATER CONTROLLER
13 22905103 CONTROLER BOARD HU-540
14 22165222 SPACER,PUSH RT 3055F5
15 11579119 NUT,GMP-GL29BL Revised 1

16 21435110 TUBE,PACS35BL ADAPTAFLEX 2737336

17 11909187 TUBE FITTING, AL34/PG29/A/BL
18 21475157 SHEET,CONTROLLER SC-500
12559104 FUSE,ULTSC N1 6.3A/125V
19
12559572 FUSE 5*20CEE-3.15AT WICKMANN
7846302400 HU-500 FRONT HEATER 117V
7846303400 HU-500 FRONT HEATER 220-240V
20
7846202400 HU-600 FRONT HEATER 117V
7846203400 HU-600 FRONT HEATER 220-240V
7846302500 HU-500 REAR HEATER 117V
7846303500 HU-500 REAR HEATER 220-240V
21
7846202500 HU-600 REAR HEATER 117V
7846203500 HU-600 REAR HEATER 220-240V
Revised 2 Revised 2
22 1000004136 THERMOSTAT, BED US-602SXRLQL SJ-1000
Refer to the Service Information:HU501-001
23
23415203 CABLE, EXTENSION 480L for SJ-500
23415204 CABLE, EXTENSION 730L for SJ-600
24 25415104 THERMISTOR LCA-PT-N
25 22725103 TERMINAL,EARTH 180L Revised 1
26 22725104 TERMINAL, EARTH 500L 0CH01762 Revised 1
Parts List - Supplemental Parts -
P/No. Parts Name
Revised 1
S1 31289105 CUPSCREW SET, M3*6 3CBC 100 PCS
S2 31249201 WASHER SET,PLAIN 3*6*0.5 C 100PCS Revised 1
S3 31389101 CLIP,COACHING CS-6

1-2
1-2 Others
3
2

4
6
5

S1

13

S2

S4

S3 S5

Revised 1
Parts List - Main Parts - Parts List - Supplemental Parts -
Parts No. Parts Name P/No. Parts Name
1 22095151 APRON, F UNDER 2 SC-500 S1 31289109 CUPSCREW SET,M3*4 NI 100 PCS.
2 21765124 CLAMP, HEATER ARM SC-500 S2 31289110 CUPSCREW SET, M4*8 3CBC 100 PCS
3 21765125 CLAMP, HEATER STAY SC-500 S3 31329501 CLAMP SET,PUSH MOUNT RT30SSF5 20P
4 21765126 CLAMP, HEATER SLIDER SC-500 S4 31329601 CLAMP SET,INSULOK T-18S 100 PCS.
5 11579119 NUT,GMP-GL29BL S5 31159902 RIVET SET,NYLON P3055W 20 PCS.
6 22055613 PLATE, CONTROL SJ-600
7 22715378 STAY, WIRE SADDLE SC-500
8 23365263 CONNECTOR,JST VLR VLR-02V
9 13499109 AC CORD SJT 117V 10A 3P-S
10 23495125 AC CORD H05VV 230V 10A S
11 13499111 AC CORD H05VV-F 240VE 10A S
12 23495124 AC CORD 3ASL/100 240VA 10A SAA
13 26015449 MANUAL, USE JP/EN HU-500

1-3
 2-1 WIRING MAP
2 Electrical Section

Cable List
Parts No. Parts Name
A 23415177-00 CABLE,AC INLET - POWER SWITCH
B 23415179-00 CABLE,FUSE - POWER SWITCH
C 23415178-00 CABLE,AC INLET - EARTH
D 23415176-00 CABLE,AC INLET - FUSE
E 23415180-00 CABLE,POWER SWITCH - PCB
F 23415181-00 CABLE,PCB - REGULATOR AC IN
G 23415182-00 CABLE,PCB - REGULATOR RELAY
H 23415183-00 CABLE,PCB - HEATER
I 13369268-00 CONNECTOR, DIGITAL IN Revised 1
J 23415185-00 CABLE,PCB - CONNECTOR
K 25415104-00 THERMISTOR LCA-PT-N
L 23415186-00 CABLE,REGULATOR - THERMISTOR
23415203-00 CABLE, EXTENSION 480L for SJ-500
M
23415204-00 CABLE, EXTENSION 730L for SJ-600

2-1
2-2 CONTROLLER BOARD ASS'Y
CONTROLLER BOARD _ Circuit Diagram

2-2
 4 Adjustment
4 Adjustment
4-1 OPERATION OF THE CONTROLLER

How to switch parameters :

The figure below shows the basic operations for the Controller.
If it has not been used for 30 seconds, the display returns to the PV/SV display menu shown when the power
is turned on.

How to set values :

key : One press increases the value by 1.
Press and hold this key to increase the value fast.
key : One press decreases the value by 1.
Press and hold this key to decrease the value fast.

How to register the set data :

Press the key to register displayed values.
Note that the displayed values will be registered in 3 seconds without any operation.

4-1
 4 Adjustment

4-2 Setting the Parameter of the Controller

<Parameter Display Symbol and Set Value>

Parameter Description Default Set

Blocks Parameter Value
Display Symbol
First block Specifies whether or not to allow the change of parameter
Key lock 2
setting
Second block Control algorithm Selects the control algorithm. FUZZY

Proportional band 3

Integral time 100

Derivative time 20

Setting the types of 1

4 temperature sensor
Lower limit of 0
measuring range
Upper limit of
150
measuring range
Setting the decimal
Sets the decimal point position of PV, SV part. 0
point position
Third block SV (Set Value)
Sets the lower limit of the SV. 30
lower limiter
SV (Set Value)
upper limi ter
Sets the upper limit of the SV. 50

Standby /
SV Set Value of shipment 40
Operation

* You can set the value on SV-L and SV-H freely within the range of P-SL and P-SU.
However even if you change the value of SV-L and SV-H, the Heater cannot reach more than 75 degrees C
because of the THERMOSTAT.

** When you change any of the above parameters from the Default Set Value,
we cannot guarantee controller operation.

4-2
 6 Troubleshooting
6 Troubleshooting
6. Troubleshooting
1. The temperature fails to reach the preset value.
NO CHECKING ACTION REFERENCE OUTLINE
In a cold environment, warm-up may take a long time or the heater
Operation temperature may fail to reach the preset value. Explain to users to
1 Explain to User Users Manual
environment use the Heater where the temperature is 20 deg C (68 deg F) or more.

Media of a narrower width may take a long time to heat or fail to

Use the media having reach the preset temperature. Recommend the user to use the media
2 Media Width a width of about 1m or Users Manual having a width of about 1m or more.
more.

Low or unstable voltage may result in inadequate heater

Power Supply Check the Power performance. If the temperature of the Heater fails to rise
3
Voltage Supply Voltage adequately even if it is used correctly, check the voltage of the
power supply.
Check the Parameter When the parameter setting is not correct, the heater temperature
Parameter setting setting of the Sect 4 Parameter may fail to reach the preset value. Check each parameter is set
4 of the Heater Controller / parameter Setting correctly referring to the Section 4 of the Service Note.
Controller resetting
The Cables If a connection cable between the controller and the Heater is
Replace the Cables
between the broken, the temperature fails to reach the preset value. Check
5 between the Controller
Controller and the Cables between the Controller and the Heater and replace
and the heater
the heater broken cables.

2. Results of printing are coarse. 6

NO CHECKING ACTION REFERENCE OUTLINE
The Heater has Check whether each Check whether each setting is correct referring to the above
1 setting is correct. [1.The temperature fails to reach the preset value.].
not warmed up.
When media is not heated sufficiently, ink may dry unevenly or collect
Increase the preset unevenness could happen. Wait for about five minutes after the
Media is not temperature of [PV] reaches the set temperature or increase
temperature. / Wait for
2 the temperature to heat the media sufficiently. If the media is still not
warm enough. a while until media
warm enough, surrounding temperature may be low.
warms up.
Recommend the user to use the heater and printer within the
recommended environmental temperature range.
Set the [SCAN Setting [SCAN INTERVAL] value to a longer time may improve
3 Ink drying time INTERVAL] value to a Users manual printing quality.
longer time.

Movement width Select [ENABLE] to maintain the uniform speed for media feed.
Set the [FULL WIDTH This may improve printing quality.
4 of the printing Users manual
S] to [ENABLE].
carriage

Some media cannot dry up the ECO-SOL INK even if you use the
Recommended Use the
5 Heater. Recommend the user to use the recommended media.
Media is not used. recommended media.

Error message (Controller)

DISPLAY CAUSE OUTLINE
Parameter setting of [P-n2] is not correct. Set the parameter of [P-n2] to 1.
The Cable of the Thermistor which is fixed to the Replace the Thermistor Cable.
Controller is broken or short-circuit.
The Cable of the Thermistor sensor which is fixed to the Check the Cable Connection.
Controller is loose.
The Thermistor sensor is broken. Replace the Thermistor Cable.
Parameter settings of [P-SL], [P-SU] and [P-n2] are not correct. Set the parameter of [P-SL] to 0, [P-SU] to 150 and [P-n2] to 1.

Parameter settings of [P-SL], [P-SU] and [P-n2] are not correct. Set the parameter of [P-SL] to 0, [P-SU] to 150 and [P-n2] to 1.

The SV or the set values of
some parameters have been
changed without any
operation.
The SV cannot be changed.
Parameter settings of [P-SL], [P-SU] and [P-n2] are not correct. Set the parameter of [P-SL] to 0, [P-SU] to 150 and [P-n2] to 1.
When the set value of [P-SU] is larger than 1000, "1" will be
Set [P-DP] to 0 and return [P-SU] to 150.
registered for [P-DP].
1 or 4 is set in the parameter of [LoC]. Set the parameter of [LoC] to 2.
You are trying to set the values of [SV-L] and [SV-H] to out of Set each parameter in the range of the [SV-L] to [SV-H].
the range. (Parameters of [SV-L] and [SV-H]). (Refer to the section 4. )

Errors are caused by a factor other than the above. Replace the Controller.

* When the above displays appear, please check whether each parameter is set correctly referring to the section 4 at first.

6-1
 7 Service Activities• @
7 Service Activities
7-1 INSTALLATION CHECK LIST

INSTALLATION CHECK LIST

Serial Number User Date

Classification

Purchase Load Unit Demo Unit Replacement

Accessories
HU-500/600

Controller:1 APRON, FRONT REAR 7

F UNDER 2 :1 HEATER ASSY:1 HEATER ASSY:1

CLAMP, CLAMP, CLAMP, NUT, GMP-GL PLATE,

HEATER STAY : 3 HEATER ARM :3 HEATER SLIDER :3 29BL :1 CONTROL SJ-600 :1

STAY, CUP SCREW CUP SCREW NYLON CLAMP, PUSH MOUNT

WIRE SADDLE :2 3x4 NI:12 4x8 BC :4 RIVET :4 RT30SSF5 :1

CLAMP, Power cord : 1 User's manual :1

INSULOCK T-18S :6

7-1
 7 Service Activities

Before
Installation
HU-500/600

Make sure that no accessories are missing.

When installing the heater unit, make sure that all ECO-SOL INKS are set in the printer.

Be sure to use an electrical outlet for the power supply. Also, do not connect multiple electrical
loads to a single electrical outlet.
Low or unstable voltage may result in inadequate heater performance.

Installation
HU-500/600

Install HU-500/600 referring to the Installation Guide.

Install the latest firmware (Ver.5.00 and above) on the printer referring to the Installation Guide.

Change the [PAGE4] > [Bit#6] in the [SYSTEM SWITCH] to "1 " referring to the Installation Guide.

Make sure that [FULL WIDTH] in the USER MENU of the printer is set to [ENABLE].

Make sure that [SCAN INTERVAL] in the USER MENU of the printer is set to [1.0 sec].

7-2
 7 Service Activities• @

User Explanation
Operation

Explain the following information to the custommer referring to the user's manual.

Switch off the heater when switching off the printer.

Use the machine where ambient temperature is 20 C (68 F) or above to ensure stable printing quality.

When setting media, use media with a width of about 1m (40 in.) or more.
Media of a narrower width may take a longer time to warm up or fail to reach the preset temperature.

Switch off the heater or set the preset temperature to 30 C and allow the heater to cool down before
loading media.

Use the Media Clamps when printing.

Do not keep heating media for 30 minutes or longer while the machine is not printing. 7
Depending on media types, madia may wrinkle when printing restarts.
When you do not print continuously, remove the media or reset the preset temperature to 30 C.

User Explanation
Maintenance

Explain the following information to the customer referring to [3-1 Daily Maintenance] in the user's manual.

Switch off the controller and the sub power for the printer when cleaning the platen.

Clean the platen periodically.

Never clean the platen with solvents such as benzine or thinners.

7-3
 7 Service Activities

7-2 Specifications

Heater Unit Specifications

HU-600 HU-500
Installable printer SJ-600 SJ-500
Setting range for the preset 30 to 50 C (86 to 122 F) (*1)
temperature
Power supply AC 117V, 220 to 240V 10% 50/60 Hz
Power consumption Maximum 5.0 A (117 V), 3.1 A Maximum 5.0 A (117 V), 3.0 A
(220 to 240 V) (220 to 240 V)
Weight 6.6 kg (14.6 lb.) 6.1 kg (13.5 lb.)
Packed dimensions 2120 [W] x 370 [D] x 360 [H] mm 1870 [W] x 370 [D] x 360 [H] mm
(83-1/2 [W] x 14-3/4 [D] x 14-1/4 [H] in.) (73-3/4 [W] x 14-3/4 [D] x 14-1/4 [H] in.)

Packed weight 19.3 kg (42.6 lb.) 17.2 kg (38.0 lb.)

Accessories power cord: 1, user's manual: 1

*1 The heater temperature may not reach the preset temperature depending on ambient conditions or the width of the media. Also, the actual media
temperature may be lower than the displayed heater temperature. Unevenness in temperature may be larger depending on ambient conditions or the width of the media.

7
Printer Specifications When the Heater Unit Is Installed
The specifications of the printer change when the heater unit is installed. In the "Main Unit Specifications" for your
printer, replace or add the following items.

SJ-600 SJ-500
Distance accuracy
Error of less than 0.3% of distance traveled, or 0.3 mm, whichever is greater
(For printing while the heater is running)
(at SV-G-1270G, print travel: 1 m, temperature: 20 C (68 F) ,humidity: 50%,
heater temperature setting: 45 C)
(For printing while the heater is running)
Acceptable media width 500 to 1625 mm 500 to 1371 mm
(For printing with the heater) (19-11/16 to 64 in.) (19-11/16 to 54 in.)
Ink cartridge Exclusive ECO-SOL INK cartridge
Dimensions (with the stand) 2500 [W] x 758 [D] x 1302 [H] mm 2246 [W] x 758 [D] x 1302 [H] mm
(98-7/16 [W] x 29-7/8 [D] x 51-5/16 [H] in.) (88-7/16 [W] x 29-7/8 [D] x 51-5/16 [H] in.)
Weight (with the stand) 134.6 kg (297 lb.) 121.1 kg (267 lb.)
Recommended operating Temperature: 20 to 32 C (68 to 89.6 F), humidity: 35 to 80% (non-condensing)
environment

7-4